Applied Excellence Increasing Worker Productivity with ECM & Collaborative PM on the iPad, iPhone & Android Phones Mike Mahon, CEO & President, mike@ziaconsul=ng.com Office: 303.443.4004 x203 Cell: 720.289.7424 Cengiz Sa=r, Manager CM Products & Strategy [email protected]IBM Enterprise Content Management The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Applied Excellence
Increasing Worker Productivity with ECM & Collaborative PM on the iPad, iPhone & Android
Phones
Mike Mahon, CEO & President, mike@ziaconsul=ng.com Office: 303.443.4004 x203
Cell: 720.289.7424 Cengiz Sa=r, Manager CM Products & Strategy
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
Use CMIS & Standards for Mobile
Who Cares? Mobile ECM Apps – Free Tools
Strategy to Increase Mobile ProducBvity
ECM Wins
Mobile Wins
Integra=on Wins
CMIS-‐based tools
Edit Tools Technology to =e in your App to your ECM
• Content access anywhere • Access and security • Workflows & business process • Content reuse / repurposing • Archival & records management
• Federated searching • Content lifecycles & single sourcing
• Informa=on is immediate • Collabora=ve, ad-‐hoc processes
• Work is knowledge intensive • Content is essen=al for decision making
• Outcomes are sustained • Relies on smart people
• Mobile social and content-‐centric apps (CMIS)
• Content management • Web content management • Mobile content access • Messaging, file management • Comprehensive document management
• Social collabora=on • Office collabora=on
CChallenges SoluBon
PPaDerns
KEY: Content awareness and ac=on measured in hours to minutes
KEY: Dynamic, cross-‐enterprise access, management and control
KEY: Integrated solu=ons to enable swii, collabora=ve outcomes
Global business is becoming more social
Solve problems in the workplace through experience-‐based advice; stay current and learn what my peers
know.
64%
Make beker decisions based on insights from like-‐minded professionals.1
55% Sources: 1. Toolbox.com/PJA Social Media Index, August 2010. 2. Wikipedia, December 2010. http://en.wikipedia.org/wiki/List_of_countries_by_population
Source: IDC, August 2009
Source: Information Week - The Growth Imperative, September, 2010
41.8% CAGR 2008-2013
Which Web Technologies Are Being Adopted By Your Company
“Social content …. is the fastest-‐growing category of new content in the enterprise.”
— Gartner
Benefits of the social transformation
“Social media has shi.ed control of the corporate message away from the organiza8on and towards consumers and other stakeholders, and running away and hiding is no longer the safe op8on.”
Burson-‐Marsteller “The Global Social Media Check-‐up,” February 2010
Source: 1. “How companies are benefiting from Web 2.0”: McKinsey Global Survey Results, September 2009
69% Of workers report their companies have
gained measurable business benefits,including: – More innovative products and services
– More effective marketing
– Better access to knowledge
– Lower cost of doing business
– Higher revenues1
People are transforming the way they interact and the way they work, driving real business results:
Marketing: challenged with locating subject matter experts
Organizations: paralyzed by security and governance concerns
Human resources: difficulty increasing worker effectiveness
Product development: problems managing and repurposing unstructured content
Challenges of social business + enterprise content Social content has introduced new challenges around managing informa=on
Intersection of social and content
Improve the strength and speed of connecting people with content
Enable the right business processes with real-time collaboration capabilities in context
Nurture adaptive and participatory communities
Provide new, efficient and cost-effective ways for people to create high value content
It is about the people, content, the work they do, and how others leverage it
Connect the right subject matter experts with content producers and consumers
Leverage the right knowledge and skills, quickly responding to market changes with relevant and accurate information
Mitigate risk by proactively managing and governing information, and intuitively extending social and collaborative content to broader enterprise content services
Leverage and extend existing investments in web, email and related applications, providing high ROI
The results:
– Lower costs
– Better insights
– Improved productivity
– Better decision making
– Improved customer satisfaction
The business value of social content
IBM Social Content Management, a different and Smarter Approach
Infrastructure and Centralized
Open and collabora8ve
Ad-‐hoc Collabora=on
Community oriented
Metadata oriented
Content relevance… user tags & ra8ngs
Inside the firewall
Inside & Outside the firewall
Document Centric
People Centric
ECM, Evolving and Extending All content is equal; focus was on crea8ng an infrastructure to store and manage everything
Aier Social Content Iden8fy what content maJers, why, and to whom, then apply the right content solu8on
By 2011, the world will be 10x more instrumented then it was in 2006. Internet connected devices will leap from 500M à 1 Trillion.
2005 2006 2007 2008 2009 2010 2011 0
200 400 600 800
1,000 1,200 1,400 1,600 1,800
Exa
byt
es RFID,
Digital TV, MP3 players,
Smart Phones/Devices, Digital Cameras, VoIP,
Medical imaging, Laptops, smart meters, multi-player games,
Approximately 70% of the digital universe is created by individuals, but enterprises are responsible for 85% of the security, privacy, reliability, and compliance.
Cut Costs and Improve
Employee Productivity
Reduce Costs and Risks
Reduces the cost and complexity of building ECM based
applications -- unlocking content customer’s already have
Decouples Web services and content from the content management repository, enabling customers to manage content independently
Dramatically simplifies application development of common Web services and Web 2.0 interfaces
Increase Productivity
Makes finding and accessing content easier
Unlocks the full value of content
Reduces development time to integration applications with ECM Sources
Grows the ISV and developer community that provide critical customer solutions to complex business problems
The Role of CMIS in Social Content Management Using Content Management Interoperability Services (CMIS) to enable applications
Applied Excellence
How do I implement a mobile ECM Strategy?
Choose Your Projects Wisely!
Contracts Management System: the official system that stores signed contracts & associated aDachments