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Increasing Sales Productivity with Social Selling Kurt Shaver The Sales Foundry
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Page 1: Increasing Sales Productivity with Social Selling

Increasing

Sales Productivity

with

Social Selling

Kurt ShaverThe Sales Foundry

Page 2: Increasing Sales Productivity with Social Selling

Miller-Spin-

Centric

Let’s get

SOCIAL!

@KurtShaver

#SocialSelling

Page 3: Increasing Sales Productivity with Social Selling
Page 4: Increasing Sales Productivity with Social Selling
Page 5: Increasing Sales Productivity with Social Selling

Want to reach me?

Forget cold calls.

You have to get

introduced or post

something that

catches my eye.”

Page 6: Increasing Sales Productivity with Social Selling

“…get introduced…”

Get Referrals

Page 7: Increasing Sales Productivity with Social Selling

“…get introduced…”

Get Referrals

“…or post something that catches my eye.”

Share Content

Page 8: Increasing Sales Productivity with Social Selling
Page 9: Increasing Sales Productivity with Social Selling

Isn’t LinkedIn for finding a

job?

Page 10: Increasing Sales Productivity with Social Selling

The Aberdeen Group

31% Greater team quota attainment with social selling techniques

Page 11: Increasing Sales Productivity with Social Selling

LinkedIn =Social Media

Marketing handles Social

Media

Page 12: Increasing Sales Productivity with Social Selling

B2B Lead Sources

Page 13: Increasing Sales Productivity with Social Selling

Poll – What is your role?

a) Salesperson

b) Sales Management

c) Marketing

d) Consultant or Entrepreneur

e) Other

Page 14: Increasing Sales Productivity with Social Selling
Page 15: Increasing Sales Productivity with Social Selling
Page 16: Increasing Sales Productivity with Social Selling
Page 17: Increasing Sales Productivity with Social Selling

Sales

Appointments

Social Influence

Connections, Introductions,

Groups, Posts

Page 18: Increasing Sales Productivity with Social Selling

Sales

Appointments

Social Influence

Connections, Introductions,

Groups, Posts

Page 19: Increasing Sales Productivity with Social Selling

Sales

Appointments

Social Influence

Connections, Introductions,

Groups, Posts

Page 20: Increasing Sales Productivity with Social Selling

Sales

Appointments

Social Influence

Connections, Intros, Posts

Page 21: Increasing Sales Productivity with Social Selling

IT Solution Provider: Grow Network of Vendors

• CISCO

• EMC

• VMware

• MSFT

• NetApp

Page 22: Increasing Sales Productivity with Social Selling

Poll – What’s Your Top Metric?

a) Sales Revenue

b) Pipeline

c) Appointments

d) Social Influence Scores

e) Connections, Posts,…

Page 23: Increasing Sales Productivity with Social Selling

2. Training

Page 24: Increasing Sales Productivity with Social Selling

2. Training

Page 25: Increasing Sales Productivity with Social Selling

Knowledge

2. Training

Page 26: Increasing Sales Productivity with Social Selling

Knowledge Discipline

2. Training

Page 27: Increasing Sales Productivity with Social Selling

• To learn new skills

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• To learn new skills

• To “read the room”

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• To learn new skills

• To “read the room”

• For your network to respond

Page 30: Increasing Sales Productivity with Social Selling

Profile Network Listen Engage

Page 31: Increasing Sales Productivity with Social Selling

Profile Network Listen Engage

Basic: Headshot

Insider: Headline

Page 32: Increasing Sales Productivity with Social Selling

Profile Network Listen Engage

Basic: 500+

Insider: Buyers

Page 33: Increasing Sales Productivity with Social Selling

Profile Network Listen Engage

Basic: Search

Insider: Saved Search

Page 34: Increasing Sales Productivity with Social Selling

Profile Network Listen Engage

Basic: Home Page Updates

Insider: View Recent Activity

Page 35: Increasing Sales Productivity with Social Selling
Page 36: Increasing Sales Productivity with Social Selling

Vendor Case Study

Genuine Field Photo

Industry Trend Report

Page 37: Increasing Sales Productivity with Social Selling

Chris hasn’t had an activity over the last two weeks

Walt hasn’t had an activity over the last two weeks

Will hasn’t had an activity over the last two weeks

Susan hasn’t had an activity over the last two weeks

Bill hasn’t had an activity over the last two weeks

Carol hasn’t had an activity over the last two weeks

Zeke hasn’t had an activity over the last two weeks

Kate hasn’t had an activity over the last two weeks

Page 38: Increasing Sales Productivity with Social Selling

Chris hasn’t had an activity over the last two weeks

Walt hasn’t had an activity over the last two weeks

Will hasn’t had an activity over the last two weeks

Susan hasn’t had an activity over the last two weeks

Bill hasn’t had an activity over the last two weeks

Carol hasn’t had an activity over the last two weeks

Zeke hasn’t had an activity over the last two weeks

Kate hasn’t had an activity over the last two weeks

Page 39: Increasing Sales Productivity with Social Selling

Marketing

Intern/Social

Media Wiz

Miller-Spin-

Centric

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Marketing

Intern/Social

Media Wiz

Socially Savvy

Top Rep

Miller-Spin-

Centric

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Marketing

Intern/Social

Media Wiz

Socially Savvy

Top Rep

Internal Sales Training

Miller-Spin-

Centric

Page 42: Increasing Sales Productivity with Social Selling

Marketing

Intern/Social

Media Wiz

Socially Savvy

Top Rep

Traditional Sales

Training Company

Miller-Spin-

Centric

Internal Sales Training

Page 43: Increasing Sales Productivity with Social Selling

1. Increase Effectiveness via Blend of:

◦ Self-study lessons

◦ Group coaching

Page 44: Increasing Sales Productivity with Social Selling

1. Increase Effectiveness via Blend of:

◦ Self-study lessons

◦ Group coaching

2. Track Results to Real Sales Successes

Page 45: Increasing Sales Productivity with Social Selling

1. Increase Effectiveness via Blend of:

◦ Self-study lessons

◦ Group coaching

2. Track Results to Real Sales Successes

3. Mobile

Page 46: Increasing Sales Productivity with Social Selling
Page 47: Increasing Sales Productivity with Social Selling
Page 48: Increasing Sales Productivity with Social Selling

Go Mobile with

Page 49: Increasing Sales Productivity with Social Selling

How are we going to pay for social sales

training?

1. Take from other budgets

2. Self-funded by rep

3. HR career development

funds

4. MDF funds for resellers

5. Roll up assn. or dealers

Page 50: Increasing Sales Productivity with Social Selling

Management’s Role

Page 51: Increasing Sales Productivity with Social Selling

How many appointments have you booked using

LinkedIn?

Page 52: Increasing Sales Productivity with Social Selling

Does anyone here have high-level

connections at your prospect?

How many appointments have you booked using

LinkedIn?

Page 53: Increasing Sales Productivity with Social Selling

What sort of content are you

sharing to attract buyers?

Does anyone here have high-level

connections at your prospect?

How many appointments have you booked using

LinkedIn?

Page 54: Increasing Sales Productivity with Social Selling

L1: Your Connections

L2: Your Connections’ Connections

L3: Your Connections’

Connections’ Connections

535

318,200

10,311,800

Page 55: Increasing Sales Productivity with Social Selling

LinkedIn Connections of Sales Reps

S…

0

100

200

300

400

500

Recom

m…

Rep

14

Rep

1

Rep

26

Rep

8

Rep

27

Rep

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Rep

3

Rep

28

Rep

27

Rep

32

Rep

30

Rep

13

Rep

4

Rep

17

Rep

33

Rep

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Rep

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Rep

10

Rep

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Rep

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Rep

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Rep

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Rep

31

Rep

2

Rep

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Rep

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Rep

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Rep

6

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Rep

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Avera

ge

400

15 18 27 33 49 65 7899116129145151

178179185195227228235248 257276

312335339

359379

399

500500500500 500

235

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500500500485500500500500500

407

# of Connections

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S…

0

100

200

300

400

500

Recom

m…

Rep

14

Rep

1

Rep

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Avera

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15 18 27 33 49 65 7899116129145151

178179185195227228235248 257276

312335339

359379

399

500500500500 500

235

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125

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204

432

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411

378

234

428

467

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488500

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431422432463

500500500485500500500500500

407

# of Connections

+5,994 L1

+1,000,000 L2

+XX,XXX,XXX L3

LinkedIn Connections of Sales Reps

Page 57: Increasing Sales Productivity with Social Selling

Website Visit

Trade Show

LinkedIn

Twitter

Track social lead sources the same way

as traditional lead sources

Page 58: Increasing Sales Productivity with Social Selling
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Miller-Spin-

Centric

Want to know

how your sales

team’s LI skills

stack up to the

competition?

Page 60: Increasing Sales Productivity with Social Selling

• Custom LinkedIn Assessment

• Compare to Industry Averages

• Uncover New Opportunities

Page 61: Increasing Sales Productivity with Social Selling

bootcamp.thesalesfoundry.com

*Report fee waived for qualified companies with 25+ B2B sales reps

• Custom LinkedIn Assessment

• Compare to Industry Averages

• Uncover New Opportunities