Incloud (Salesforce) and sift (AppExchange)

150 + 6 000 +200 +Commercial Projects

DELIVERED

Salesforce Licenses

ASSIGNED

Enterprise Projects

DELIVERED

Your Commercial and ENTERPRISE

go to Partner

30 Certifications

ENTIRE TEAM

LOCATED IN QUEBEC

Experts30

THE LARGEST ONSITE TEAM

OF SALESFORCE EXPERTS

IN EASTERN CANADA

Ratio of Certified

Salesforce Experts

Complete Offering

Strategic

ConsultingImplementation Integration

Support &

Evolution

Development

Center

Appexchange Partners

AND MANY MORE …

CLIENTS

that TRUST us

An Order to Cash AppTheir Goal

Technologies Used Force.com and Salesforce1

ROI 6 Months

1 100 LicensesLicenses Assigned

Project delivered on time,

on budget & exceeding client’s expectations

TM

Publish your App on Appexchange

on

A powerful cloud-based analytics tool for all your unstructured Salesforce® data

Try for Free at SIFTNLP.COM

Customer Feedback Analytics Made Easy

Introducing

Salesforce® + SIFT: Amplify value across the organization

Anticipate market risks and opportunities

Enhance your positioning, messaging and stay one step ahead of the competition

Identify issues that matter the most to your customers

Keep your customers engaged and loyal

Executives Marketing Product Customer Service

TOPICS DETECTION

SIFT automatically infers from text what customers are

talking about

FILTERS & VISUALIZATIONS

Leverage existing metadata to narrow down your analysis

using charts and graphs

SENTIMENT ANALYSIS

Positive and negative expressions are identified in comments

and compiled

TRENDS

Information is tracked over time so you can identify

emerging topics

Analyze all of your customer feedbackAdvanced algorithms analyze plain text data using machine learning and natural language processing

RELATED TOPICS

Discover and explore relationships between topics

COMMENTS ARE GROUPED BASED ON MEANING

Verbatim are grouped and organized according to the meaning

SIMILARITY BASED CLASSIFICATION

Information is organized by similar context

Drill-down into the detailsGain visibility into the trends, issues and reviews that impact your products and services

CUSTOMIZABLE REPORTS

All the analytical widgets created can be used in a customizable and dynamic dashboard

COMMENT ON A REPORT

Take advantage of your colleagues’ particular expertise by allowing them to interact dynamically with your report

SHARE PUBLICLY

Publish a read-only report and share insights beyond your team

INVITE VIEWERS

Invite your colleagues to consult and interact with your reports

Share the result of your analysis Dynamic reporting tools make sharing information and ideas with colleagues easier