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Incident Command SystemIncident Command System
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ICS OverviewICS Overview
ICS consists of procedures for the managementICS consists of procedures for the managementof the overall incident(s) and the mechanism ofof the overall incident(s) and the mechanism ofcontrolling personnel, facilities, equipment, andcontrolling personnel, facilities, equipment, and
communications. It is a system designed to becommunications. It is a system designed to beused or applied from the time an incident occursused or applied from the time an incident occurs
until the requirement for management anduntil the requirement for management and
operations no longer exist. ICS isoperations no longer exist. ICS is
interdisciplinary and organizationally flexible tointerdisciplinary and organizationally flexible tomeet the following management challenges:meet the following management challenges:
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Types of IncidentsTypes of Incidents
Planned eventsPlanned events
Fire, both structural and wildfireFire, both structural and wildfire
Hazardous materials incidentsHazardous materials incidents Search and rescue missionsSearch and rescue missions
Oil spillsOil spills
Natural disastersNatural disasters Terrorist/WMD eventsTerrorist/WMD events
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ICS OverviewICS Overview
Meet the needs of incidents of any kind or sizeMeet the needs of incidents of any kind or size(expands or contracts)(expands or contracts)
Allow personnel from a variety of agencies toAllow personnel from a variety of agencies to
meld rapidly into a common managementmeld rapidly into a common managementstructure with common terminologystructure with common terminology
Provide logistical and administrative support toProvide logistical and administrative support to
operational staff.operational staff. Be cost effective by avoiding duplication ofBe cost effective by avoiding duplication of
efforts.efforts.
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HistoryHistory
ICS resulted from a need to better handle wildfires inICS resulted from a need to better handle wildfires inthe 1970s.the 1970s.
Problems related to communication and managementProblems related to communication and management
deficiencies rather than lack of resources or failure ofdeficiencies rather than lack of resources or failure oftactics. The current system was overwhelmed.tactics. The current system was overwhelmed.
Weaknesses in incident management were often due to:Weaknesses in incident management were often due to: Lack of accountability, including unclear chains of command andLack of accountability, including unclear chains of command and
supervision.supervision.
Poor communication due to both inefficient uses of availablePoor communication due to both inefficient uses of availablecommunications systems and conflicting codes and terminology.communications systems and conflicting codes and terminology. Lack of an orderly, systematic planning process.Lack of an orderly, systematic planning process. No predefined methods to integrate interNo predefined methods to integrate inter--agency requirements into theagency requirements into the
management structure and planning process effectively.management structure and planning process effectively.
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HistoryHistory
In response to attacks on September 11, President George W.In response to attacks on September 11, President George W.Bush issued Homeland Security Presidential Directive 5 (HSPDBush issued Homeland Security Presidential Directive 5 (HSPD--5) in February 2003.5) in February 2003.
HSPDHSPD--5 called for a National Incident Management System5 called for a National Incident Management System
(NIMS) and identified steps for improved coordination of(NIMS) and identified steps for improved coordination ofFederal, State, local, and private industry response to incidentsFederal, State, local, and private industry response to incidentsand described the way these agencies will prepare for such aand described the way these agencies will prepare for such aresponse.response.
The Secretary of the Department of Homeland SecurityThe Secretary of the Department of Homeland Security
announced the establishment of NIMS in March 2004. One ofannounced the establishment of NIMS in March 2004. One ofthe key features of NIMS is the Incident Command System.the key features of NIMS is the Incident Command System.
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NIMSNIMS
After, HomelandAfter, Homeland Security released the NIMS inSecurity released the NIMS in 2004 It2004 Itwas recognized that in some cities, the fire and policewas recognized that in some cities, the fire and policedepartments have worked together using ICS for years.departments have worked together using ICS for years.
In other places, only the fire department used ICS.In other places, only the fire department used ICS.Although law enforcement, public works and publicAlthough law enforcement, public works and publichealth were aware of the concept, they regarded ICS ashealth were aware of the concept, they regarded ICS asa fire service system. The NIMS ends this discrepancya fire service system. The NIMS ends this discrepancy
requires state and local adoption of NIMS as arequires state and local adoption of NIMS as acondition for receiving federal preparedness fundingcondition for receiving federal preparedness funding ..
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NIMSNIMS
A system was developed delineating job responsibilities andA system was developed delineating job responsibilities andorganizational structure for the purpose of managing dayorganizational structure for the purpose of managing day--toto--daydayoperations for all types of emergency incidents.operations for all types of emergency incidents.
Standardized, onStandardized, on--scene, allscene, all--hazard incident management concept.hazard incident management concept.
Allows its users to adopt an integrated organizational structure.Allows its users to adopt an integrated organizational structure.
Has considerable internal flexibility.Has considerable internal flexibility.
A proven management system based on successful businessA proven management system based on successful businesspractices.practices.
The result of decades of lessons learned in the organization andThe result of decades of lessons learned in the organization andmanagement of emergency incidents.management of emergency incidents.
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HOSPITAL INCIDENTHOSPITAL INCIDENT
CO
MMAN
D SYSTEM (H
IC
S)CO
MMAN
D SYSTEM (H
IC
S) IncidentIncident management system based on themanagement system based on the
Incident Command System (ICS)Incident Command System (ICS)
AssistsAssists hospitals in improving their emergencyhospitals in improving their emergencymanagement planning, response, and recoverymanagement planning, response, and recoverycapabilities for unplanned and planned events.capabilities for unplanned and planned events.
WillWill strengthen hospital disaster preparednessstrengthen hospital disaster preparedness
activities in conjunction with communityactivities in conjunction with communityresponse agenciesresponse agencies
Consistent with NIMS guidelinesConsistent with NIMS guidelines
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ICS FeaturesICS Features
ICS
ICSOrganization
Common
Responsibilities
Span ofControl
Incident
Action Plan
IncidentFacilities
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Management by ObjectiveManagement by Objective
Management by ObjectiveManagement by Objective is the heart ofis the heart of
management planning. In principle, all actions atmanagement planning. In principle, all actions atan incident should be directed toward satisfyingan incident should be directed toward satisfying
a major goal of the incident. The Incidenta major goal of the incident. The IncidentCommander and Planning Section areCommander and Planning Section are
responsible for the development of strategicresponsible for the development of strategic
objectives that clearly define what the incidentobjectives that clearly define what the incidentteam is working to achieve during operations.team is working to achieve during operations.
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Flexible/ModularOrganizationFlexible/ModularOrganization
The ability of an Incident Command structure toThe ability of an Incident Command structure toexpand and contract efficiently as needed by theexpand and contract efficiently as needed by theincident scope or available personnel.incident scope or available personnel.
Only positions that are required for an adequateOnly positions that are required for an adequateresponse should be filled, and ICS sections are kept asresponse should be filled, and ICS sections are kept assmall as possible to accomplish incident objectives andsmall as possible to accomplish incident objectives andmonitor progress,monitor progress,
In many instances not all sections need to be activated.In many instances not all sections need to be activated.Only in the largest and most complex operations wouldOnly in the largest and most complex operations wouldthe full ICS organization be staffed.the full ICS organization be staffed.
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SpanSpan--ofof--controlcontrol
The most fundamentally important managementThe most fundamentally important management
principle of ICS. It applies to the managementprinciple of ICS. It applies to the managementof individual responsibilities and responseof individual responsibilities and response
resources. The objective is to limit the numberresources. The objective is to limit the numberof responsibilities being handled by, and theof responsibilities being handled by, and the
number of resources reporting directly to, annumber of resources reporting directly to, an
individual. ICS considers that any single person'sindividual. ICS considers that any single person'sspan of control should be between three andspan of control should be between three and
seven, with five being ideal.seven, with five being ideal.
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Maintaining Span ofControlMaintaining Span ofControl
Supervisor
Resource 1 Resource 3
Resource 2
Resource 4 Resource 5
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Five Major Management FunctionsFive Major Management Functions
Logistics
Section
Finance/Administration
Section
Operations
Section
Planning
Section
IncidentCommand
ThinkersThinkersDoersDoers PayersPayersGettersGetters
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Medical Direction Communications
Triage Treatment Transportation Extrication/Rescu Staging
EMS Operations Fire Operations LE Operations
Surveillance
Clinic 1 Clinic Clinic
Immunization
Clinics
Public Health
OPERATIONS
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ICS Position TitlesICS Position Titles
Provide a common standardProvide a common standard
for all users.for all users.
Distinct titles allow for fillingDistinct titles allow for fillingpositions with the mostpositions with the mostqualified individuals.qualified individuals.
Useful when requestingUseful when requestingpersonnel.personnel.
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ICS Organizational ComponentsICS Organizational Components
SectionSection
DivisionDivision
GroupGroup BranchBranch
Task ForceTask Force
Strike TeamStrike Team Single ResourceSingle Resource
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Divisions:Divisions: Divide incident geographically, ledDivide incident geographically, led
by a Supervisor.by a Supervisor.
Groups:Groups: Describe functional areas of operation,Describe functional areas of operation,led by a Supervisor.led by a Supervisor.
Branches:Branches: Used when the number of DivisionsUsed when the number of Divisions
or Groups exceeds the span of control and canor Groups exceeds the span of control and canbe either geographical or functional, led by abe either geographical or functional, led by a
Director.Director.
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Task ForcesTask Forces: Mixed resources with common: Mixed resources with common
communications reporting to a Leader.communications reporting to a Leader.
Strike TeamsStrike Teams: A set number of resources of the: A set number of resources of thesame kind and type with commonsame kind and type with commoncommunications reporting to a Leader.communications reporting to a Leader.
Single ResourcesSingle Resources: Individuals, a piece of: Individuals, a piece ofequipment and its personnel complement, or aequipment and its personnel complement, or a
crew or team of individuals.crew or team of individuals.
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Incident Commanders RoleIncident Commanders Role
Has overall responsibility for managing theHas overall responsibility for managing the
incident.incident.
Must be fully briefed, and should have a writtenMust be fully briefed, and should have a writtendelegation of authority.delegation of authority.
Personnel assigned by the IncidentPersonnel assigned by the Incident
Commander have the delegated authority ofCommander have the delegated authority oftheir assigned positions.their assigned positions.
Only position that is always filled.Only position that is always filled.
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Incident CommanderIncident Commander
ResponsibilitiesResponsibilities
Overall command and control.Overall command and control.
Ensures incident responder safety.Ensures incident responder safety.
Protects health and safety of the general publicProtects health and safety of the general publicand the environment.and the environment.
Provides information to internal and externalProvides information to internal and external
stakeholders.stakeholders. Maintains liaison with other agencies.Maintains liaison with other agencies.
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Expanding the OrganizationExpanding the Organization
LogisticsSection
Finance/AdministrationSection
OperationsSection
PlanningSection
IncidentCommand
PublicInformation
Officer
Safety
Officer
LiaisonOfficer
Command Staff:The Command Staff
provide Information,Safety, and Liaisonservices for theentire organization.
General Staff:The General Staff are
assigned functionalauthority for Operations,Planning, Logistics, andFinance/Administration.
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Command TransferCommand Transfer
Passing CommandPassing Command
A role of responsibility can be transferred duringA role of responsibility can be transferred during
an incident for several reasons: As the incidentan incident for several reasons: As the incidentgrows a more qualified person is required to takegrows a more qualified person is required to takeover as Incident Commander to handle the everover as Incident Commander to handle the ever--
growing needs of the incidentgrowing needs of the incident
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Communications within ICSCommunications within ICS
The ability to communicate with ICS is critical.The ability to communicate with ICS is critical.
Use standard, common terminology.Use standard, common terminology.
Avoid jargon.Avoid jargon. Use standard ICS position titles and facilityUse standard ICS position titles and facility
names.names.
Develop a communications plan and protocolsDevelop a communications plan and protocolsspecific to the incident.specific to the incident.
Determine flow path for communicationsDetermine flow path for communications
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Communications DisciplineCommunications Discipline
Observe strict radio/telephone procedures.Observe strict radio/telephone procedures.
Use plain English in all communications.Use plain English in all communications.
Limit radio and telephone traffic to essentialLimit radio and telephone traffic to essentialinformation only.information only.
Follow procedures for secure communicationsFollow procedures for secure communications
as required.as required.
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SummarySummary
www.fema.govwww.fema.govISIS--100 online course.100 online course.
ICS is a proven management system based onICS is a proven management system based on
successful business practices.successful business practices. The result of decades of lessons learned in theThe result of decades of lessons learned in the
organization and management of emergencyorganization and management of emergency
incidents.incidents.
NIMS requires the use of ICS for all domesticNIMS requires the use of ICS for all domesticresponses.responses.