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Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

Oct 02, 2020

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Page 1: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

Mark Pack

Page 2: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

It’s widely used. It’s not new. It’s effective. But most council websites don’t want your email address. That’s not a tech problem, it’s a comms one.

Page 3: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

Do you ban photocopying of your website pages? Do you insist on written permission for linking to your site? Do your emails deny being true?

Page 4: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

You want to get your messages out there? Make duplication legal. Even the Pentagon does.

Page 5: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

Can your online services be used from smartphones? Can a resident report something they’ve just seen out on the streets quickly and immediately?

Photo credit: _chrisUK on Flickr. Some rights reserved.

Page 6: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

The website front page isn’t your shop front for the world. The search listing pages on Google are.

Page 7: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

If you want to know what is being said about the council, you need to know what is being said online. Or is the internet being hidden away?

Page 8: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

If you think digital matters, councillors and staff need to be able to do it from their council equipment. Or does a firewall block it all?

Page 9: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

Do they have sensible staff policies for online activity? Is LinkedIn used for recruitment?

Page 10: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great for social media.

Page 11: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

Many people love it as a word processor. It is not a good web page or email generator.

Page 13: Inbox Zero: how to tame your emails · 2020. 5. 28. · Whether it is school closures, news about gritting, advice on clearing pavements or transport updates, bad weather is great

Thank you