REAL FINANCE LIMITED v SETEFANO [2016] NZHC 2293 [27 September 2016] IN THE HIGH COURT OF NEW ZEALAND WELLINGTON REGISTRY CIV 2015-485-1019 [2016] NZHC 2293 BETWEEN REAL FINANCE LIMITED Appellant AND TOFI SETEFANO Respondent Hearing: 15 April 2016 (further information provided 26 September 2016) Appearances: E Horner for the Appellant No appearance by the Respondent M Smith as Amicus Curiae Judgment: 27 September 2016 JUDGMENT OF MALLON J Table of contents Introduction ....................................................................................................................................... [1] The background facts........................................................................................................................ [3] The first loan .................................................................................................................................. [4] The second loan .............................................................................................................................. [9] The District Court proceeding ....................................................................................................... [12] Background................................................................................................................................... [12] This claim ..................................................................................................................................... [13] Jurisdiction ...................................................................................................................................... [23] The statutory provisions ............................................................................................................... [23] District Court procedural rules .................................................................................................... [37] Can the court act on its own motion ............................................................................................. [41] Exercise of the jurisdiction ............................................................................................................. [57] Result ................................................................................................................................................ [62]
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REAL FINANCE LIMITED v SETEFANO [2016] NZHC 2293 [27 September 2016]
IN THE HIGH COURT OF NEW ZEALAND
WELLINGTON REGISTRY
CIV 2015-485-1019
[2016] NZHC 2293
BETWEEN
REAL FINANCE LIMITED
Appellant
AND
TOFI SETEFANO
Respondent
Hearing:
15 April 2016 (further information provided 26 September
The statutory provisions ............................................................................................................... [23]
District Court procedural rules .................................................................................................... [37]
Can the court act on its own motion ............................................................................................. [41]
Exercise of the jurisdiction ............................................................................................................. [57]
Result ................................................................................................................................................ [62]
Introduction
[1] Real Finance Limited commenced proceedings to recover sums owing under
a loan agreement with Mr Setefano. Mr Setefano took no steps to defend the claim.
Acting on its own motion at a formal proof hearing the District Court declined to
allow Real Finance to recover that part of the sums claimed which were for unpaid
monthly administration fees charged under the loan agreement. It did so on the basis
that these fees were oppressive under the Credit Contracts and Consumer Finance
Act 2003 (the Act). The District Court entered judgment for the balance.
[2] Real Finance appeals against the District Court’s refusal to enter judgment for
the monthly administration fees. The appeal raises two issues:
(a) whether the Court had jurisdiction under s 120 of the Act to reopen a
contract of its own initiative; and
(b) if so, whether the jurisdiction to reopen the contract was properly
exercised.
The background facts
[3] Mr Setefano had previously obtained loans from Real Finance. These
included loans in 2007 and 2008 for $3,980, $1,550 and $1,800 which were repaid in
full.1 This proceeding concerns two further loans, described below as the first and
second loans, which were entered into in 2012.
The first loan
[4] On 23 May 2012 Mr Setefano entered into a loan agreement with Real
Finance for $3,415 (the first loan). This sum was made up of a principal advance of
$3,041 and two fees. The two fees were an establishment fee of $370 and a PPSR
search/registration fee of $4. It seems that the principal advance was to refinance
other loans, as the loan agreement described the loan as being for a “refinance
1 The evidence does not indicate whether Mr Setefano had any other loans from Real Finance,
prior to the loans at issue in this proceeding, which were not repaid.
amount” of $1,784 and a “refinance other contract” sum of $1,257. It is unclear
whether they were loans from Real Finance or another lender.
[5] The loan agreement provided for 40 weekly payments beginning on 29 May
2012. These payments were for $110, except the final payment which was for $80.
The interest rate was 29.8735 per cent per annum. The loan agreement also provided
for a “monthly administration fee” of $60 payable at the end of each month. The
lender could vary this fee. The loan agreement did not provide any other detail about
what was included in this fee.
[6] The loan agreement also provided for default interest charges and fees. The
default interest rate was 39.8735 per cent per annum. The default fees were:
(a) $5 per month if the account was in arrears at any stage during the
month when a payment was due;
(b) $1 per text message sent regarding a missed payment or other default;
(c) $5 per local call made regarding a missed payment or other default;
(d) $8 per toll call made to a mobile or any STD code regarding a missed
payment or other default;
(e) $15 per letter written regarding a missed payment or other default;
(f) $10 per Consumer Monitor Report received regarding credit activity;
(g) $40 per hour any time a staff member travelled to visit the client or
any guarantor, attend a meeting, court or tribunal. Mileage could also
be charged;
(h) $25 if any scheduled payment was made after the due date, was
reversed, or was not made at all;
(i) $60 per hour for any administration time spent when the account was
in default; and
(j) $60 if a visit was paid to the client’s home or office regarding a
missed payment or other default.
[7] Mr Setefano made the first weekly payment on 29 May 2012. He defaulted
on the next weekly payment. Thereafter he made some of the weekly payments but
missed others. As a result he was incurring default fees and default interest as well
as the monthly administration fee.
[8] On 12 September 2012 Mr Setefano made a repayment of $615 to clear his
defaults. This repayment came from a further loan which Mr Setefano obtained from
Real Finance (the second loan) discussed below. Mr Setefano made the next weekly
payment. He thereafter made a number of payments, however these were at times
after the due date and for less than the amount due. A number of payments were
missed. The loan account accumulated interest charges, the monthly administration
fees, default interest rate charges and default fees.
The second loan
[9] On 12 September 2012 Mr Setefano entered into a second loan agreement
with Real Finance (the second loan). This was for $1,815 which was again made up
of a principal advance and fees. The principal advance was $1,615 of which $615
was a “refinance amount”. That amount was then used to clear defaults on the first
loan. The fees were an establishment fee of $190 and a PPSR search/registration fee
of $10.
[10] The loan was repayable by 39 weekly payments of $60. The interest rate was
29.3795 per cent per annum. The loan agreement also provided for a monthly
administration fee of $35. The lender could vary this amount. The default interest
and default charges were the same as for the first loan.
[11] Mr Setefano made the first weekly payment under the second loan on 18
September 2012. Thereafter he made no further weekly payments. The account for
the second loan accumulated interest, monthly administration fees, default interest,
and default fees.
The District Court proceeding
Background
[12] When claims for liquidated damages are filed in the District Court and a
defendant takes no action, generally a deputy registrar will grant judgment by
default. In about mid-2015 deputy registrars became concerned about the high
interest rates, the period of time allowed to elapse from a default before a claim was
brought (during which period interest continued to be claimed), and the collection
costs and other charges being claimed by financiers. As a result, where registry staff
had concerns, the file was referred to a Judge for further direction.2 Usually this led
to the applications for judgment by default being referred for formal proof. This in
turn often led to plaintiffs electing to reduce the amounts claimed so that default
judgment could then be entered. Otherwise the claim proceeded to formal proof.3
When claims proceeded to formal proof Judges took differing views about whether
the Court could reopen credit contracts of its own motion.4
This claim
[13] Real Finance filed its statement of claim in this case on 20 February 2015. It
claimed a total loss under the first and second loans of $6,827.39.5 The proceeding
was served on Mr Setefano on 16 March 2015. He did not file a statement of
defence, although he did make three $30 payments towards the amount owing under
the first loan.
2 This practice was in accordance with guidelines issued by the District Court Rules Committee
where registry staff had concerns. 3 This background is set out in the case stated by Judge Harrison in Diners Club (NZ) Ltd v
Brooker DC Auckland CIV-2014-004-1514, 23 March 2016. 4 See Agco Finance Ltd v McGowan [2015] NZDC 22298 and Real Finance Ltd v Hislop [2015]
NZDC 22303 compared with Aotea Finance (West Auckland) Ltd v Hiku [2015] NZDC 22553
and Diners Club (NZ) Ltd v Brooker, above n 3. An appeal from Diners Club has been heard.
The judgment is reserved. 5 That sum was described as comprising $5,874.14 (principal), $831.24 (interest), and $122.01
(default interest).
[14] On 24 April 2015 Real Finance made an application for judgment by default
for a liquidated demand.6 On 27 May 2015 the District Court (Judge Tuohy) issued
a direction. He said the claim was insufficiently particularised to enable the Court to
decide whether judgment by default should be granted. He directed that an amended
statement of claim be filed specifying how the principal and interest claimed was
calculated.
[15] An amended statement of claim was filed on 22 July 2015. The claim set out
the terms of the loan agreement as to interest, default interest, the monthly
administration fee and default fees. The claim also set out the amounts owing for
each loan as follows:
Loan 1
Principal: $ 3,415.00
Monthly Administration Fees: $ 1,920.00
Default Fees: $ 51.75
Letter Fees: $ 315.00
Consumer Monitor Fees: $ 30.00
Interest: $ 1,914.41
Default Interest: $ 206.72
Less Payments made by the Defendant ($ 4,925.00)
Loss: $ 2,927.88
Loan 2
Principal: $ 1,815.00
Monthly Administration Fees: $ 980.00
Default Fees: $ 34.50
Letter Fees: $ 180.00
Consumer Monitor Fees: $ 10.00
Default Administration Fees: $ 29.00
Interest: $ 679.10
Default Interest: $ 121.91
Less Payments made by the Defendant ($ 60.00)
Loss: $ 3,789.51
Total Claim
Principal: $ 5,230.00
Monthly Administration Fees: $ 2,900.00
Default Fees: $ 86.25
Letter Fees: $ 495.00
Consumer Monitor Fees: $ 40.00
6 By this stage the claim was for $7,211.39 being the amounts claimed in the statement of claim,
less the $90 Mr Setefano had paid in reduction of the loan, plus $474 in costs and disbursements.
Default Administration Fees: $ 29.00
Interest: $ 2,593.51
Default Interest: $ 328.63
Less Payments made by the Defendant ($ 4,985.00)
Loss: $ 6,717.39
[16] For the first loan the amended statement of claim sought judgment for
$2,927.88 plus interest and default interest from 13 January 2015. For the second
loan the amended statement of claim sought judgment for $3,789.51 plus interest and
default interest from 27 August 2013.
[17] The proceeding was set down for a formal proof hearing on 10 November
2015. An affidavit in support of the claim was filed for that hearing. This affidavit
explained that the terms of the loans were discussed with Mr Setefano and he had
received the disclosure statements. The affidavit provided a copy of the two loan
agreements and the loan accounts. The affidavit noted that ordinary interest had not
been charged on the accounts since 13 January 2015 and default interest had not
been charged since 16 April 2013.
[18] The loan accounts provided with the affidavit showed all charges and fees
debited for each loan. They confirm that default interest was not charged against the
loans from 16 April 2013. They also show that from that date the loans continued to
be charged ordinary interest, the monthly administration fees and letter fees. For the
first loan all these charges ceased on 15 January 2015,7 at which time the account
was $3,097.88 in debit. For the second loan ordinary interest charges ceased on 27
August 2013 but monthly administration charges and other fees continued to be
charged until 31 December 2014 at which point the loan account was $3,789.51 in
debit.8
[19] Counsel for Real Finance on this appeal advises that Real Finance was not
informed prior to the formal proof hearing that the Judge was contemplating
reopening the contract in respect of the monthly administration fee. At the beginning
7 The 40 weekly payments for the first loan concluded on 26 February 2013. Default fees and
interest were charged until 16 April 2013. Monthly administration fees ceased on 31 December
2014, interest charges ceased on 13 January 2015, and letter fees ceased on 15 January 2015. 8 The 39 weekly payments for the second loan concluded on 11 June 2013. Default fees and
interest cased on 13 April 2013.
of the hearing the Judge indicated that this was an issue. Counsel for Real Finance
sought to have the matter stood down or adjourned to enable Real Finance to make
submissions about this. This request was declined. The hearing proceeded and the
Judge gave his oral judgment at the conclusion of the hearing.9
[20] The Judge granted judgment for the sums claimed in the amended statement
of claim less $2,900 being the amount itemised as the monthly administration fees.
Judgment was therefore for $3,817.39 plus ordinary interest from 13 January 2015
and default interest from 16 April 2013 until the date of judgment, plus actual
solicitor/client costs and disbursements.
[21] The Judge declined to award judgment for the monthly administration fees
because he regarded them as “excessive” and “oppressive”. In reaching this
conclusion the Judge noted the following matters:
(a) The loans had the appearance of being high risk loans so that a
substantial interest rate was justified.
(b) The total payments Mr Setefano had made ($4,985) were almost as
much as the principal ($5,230) and the amount claimed ($6,717.39)
was greater than the principal sum.
(c) The main items which made up the amount claimed ($6,717.39) were
the monthly administration fee ($2,900), interest and default interest
($3,000) and letter fees ($495).
(d) The two loans had establishment fees ($370 and $190) and the loan
agreements provide for “specific amounts to be added to the loan for
every particular step that one can imagine is required if the loan is in
default.”10
9 Real Finance Ltd v Setefano [2015] NZDC 22798.
10 At [9].
(e) It was difficult to see how the monthly administration fees, at the level
at which they were charged, could be justified, particularly taking into
account the “already very high interest rate being charged.”11
[22] The Judge considered the Court was entitled to consider whether a charge
was oppressive when it is asked to grant judgment by formal proof. He considered
this jurisdiction arose under s 120 of the Act. He acknowledged there was an
opposing view which was based on s 125 of the Act. The Judge’s view was that:12
… the Court should not go out of its way to consider whether these claims
might be oppressive, and the Court should recognise that loans of this nature
are high risk and will justify high interest rates and fees, nevertheless there is
a limit.
Jurisdiction
The statutory provisions
[23] The primary purpose of the Act is “to protect the interests of consumers in
connection with credit contracts” and other documents and transactions.13
The other
purposes of the Act include “to provide remedies for debtors … in relation to …
oppressive credit contracts”.14
[24] Part 2 of the Act concerns consumer credit contracts. It defines a credit
contract as one where the debtor is a natural person who enters into the credit
contract primarily for personal, domestic or household purposes, or in certain other
prescribed situations.15
Disclosure requirements are set out.16
There are no specific
limits placed on interest rates, but they are subject to the “oppressive” provisions.
[25] There are prohibitions on unreasonable fees. Section 41 provides that a
“consumer credit contract must not provide for a credit fee or a default fee that is
unreasonable”. The Act then set out provisions for determining whether particular
11
At [10]. 12
At [8]. 13
Section 3(1). 14
Section 3(2)(d)(i). 15
Section 11. 16
Sections 17 to 26A.
kinds of fees are unreasonable. For present purposes the relevant provision is s 44
which is as follows:
44 Credit fees other than establishment fees and prepayment fees
(1) In determining whether a credit fee is unreasonable, the court must
have regard to, in relation to the matter giving rise to the fee,
whether the fee reasonably compensates the creditor for any cost
incurred by the creditor (including the cost of providing a service to
the debtor if the fee relates to the provision of a service).
(2) In determining whether the fee reasonably compensates the creditor
for any cost referred to in subsection (1), the court must have regard
to reasonable standards of commercial practice.
…
[26] Section 44B provides that “evidence of a creditor’s compliance with the
provisions of the Responsible Lending Code … is to be treated as evidence that a
credit fee or a default fee is not unreasonable.” The Responsible Lending Code is
issued by the Minister and comes into force by notice in the Gazette.17
[27] Part 4 of the Act concerns enforcement and remedies. This Part of the Act
provides for statutory damages, injunctions and other orders. The orders which may
be made include an order that an unreasonable fee be refunded.18
Such an order
“may be made on the application of the Commission or any party to” a credit
contract.19
There are three year time limits for proceedings for statutory damages
and other orders.20
It is an offence to breach the prohibition on charging a credit fee
or a debit fee that is unreasonable.21
[28] The District Court’s jurisdiction is set out in s 86 as follows:
86 Jurisdiction of District Courts
(1) A District Court may hear and determine proceedings for offences
against any of the provisions of this Act.
(2) A District Court may hear and determine applications for orders
under any of the provisions of this Act if—
17
Sections 9G and 9H. 18
Section 94(1)(ca)(iii). 19
Section 95(1). 20
Sections 90 and 95. 21
Section 103.
(a) the occasion for the exercise of the power arises in the
course of civil proceedings properly before the court;
…
[29] The Commerce Commission’s role is “to promote compliance with this Act.”
Its functions include monitoring trade practices in credit contracts, monitoring the
conduct of creditors in exercising rights of repossession, issuing infringement notices
for offences, taking prosecutions for breaches, taking civil proceedings under the Act
(including proceedings under Part 5) and making appropriate information available
to promote compliance with the Act.22
[30] The Commerce Commission has a right to appear in proceedings under the
Act:
112 Commission’s rights to appear and adduce evidence
(1) The Commission may appear and be heard, in person or by a
barrister or solicitor, in any proceedings brought (in whole or in part)
under this Act in a District Court, the High Court, the Court of
Appeal, or the Supreme Court.
(2) That right applies whether or not the Commission was a party to the
proceeding at any earlier stage in the proceedings.
(3) The Commission has the right to adduce evidence and the right to
cross-examine witnesses if the Commission appears under this
section, unless the proceedings are by way of appeal.
(4) This section does not affect the court’s power to make any order
(including any order as to costs).
[31] Part 5 of the Act concerns reopening oppressive credit contracts. It defines
oppressive as meaning “oppressive, harsh, unjustly burdensome, unconscionable, or
in breach of reasonable standards of commercial practice.”23
[32] The court has the power to reopen oppressive credit contracts as follows:
120 Reopening of credit contracts, consumer leases, and buy-back
transactions
22
Section 111. 23
Section 118.
The Court may reopen a credit contract, a consumer lease, or a buy-back
transaction if, in any proceedings (whether or not brought under this Act), it
considers that—
(a) the contract, lease, or transaction is oppressive; or
(b) a party has exercised, or intends to exercise, a right or power
conferred by the contract, lease, or transaction in an oppressive
manner; or
(c) a party has induced another party to enter into the contract, lease, or
transaction by oppressive means.
[33] Section 124 of the Act sets out a long list of considerations to which the court
must have regard “to the extent” that they are “applicable in the particular
circumstances” in “deciding whether section 120 applies and whether to reopen a
credit contract”. These include for example the relative bargaining power of the
parties, whether the contract was expressed in a clear language and the length of time
the debtor has to remedy a default. The relevant considerations also include “any
other matters that the court thinks fit”.
[34] Section 125 provides:
125 When reopening proceedings may be commenced
(1) Proceedings seeking the reopening of a credit contract, consumer
lease, or buy-back transaction may be commenced in the court by
the Commission, any party to the contract, lease, or transaction, or
any guarantor under a guarantee relating to the credit contract, at any
time earlier than,—
…
(c) in any other case, 1 year after the due date for the
performance of the last obligation required to be performed
under the contract or lease.
…
(5) The Commission may commence proceedings on behalf of a person