www.toushay.com 613 . 271 . 8314 System of Engagement Seize every opportunity to reach your customers in innovative ways and convert them from browsers to buyers. Use Toushay TouchPoints™ to increase sales, optimize operations and gain valuable consumer insights with our adaptable and powerful System of Engagement. Touch Every Point of the Customer’s Journey Each TouchPoint – Beacon technology, Tablet Kiosk, Employee Device, Mobile App and Digital Display– works both independently and with one another to form a complete customer experience ecosystem, or System of Engagement. TouchPoints improve engagement, even after clients have left your store.
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www.toushay.com 613 . 271 . 8314
System of Engagement
Seize every opportunity to reach your customers in innovative ways and convert them from browsers to buyers. Use Toushay TouchPoints™ to increase sales, optimize operations and gain valuable consumer insights with our adaptable and powerful System of Engagement.
Touch Every Point of the Customer’s Journey
Each TouchPoint – Beacon technology, Tablet Kiosk,
Employee Device, Mobile App and Digital Display–
works both independently and with one another to
form a complete customer experience ecosystem,
or System of Engagement. TouchPoints improve
engagement, even after clients have left your store.
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See how Toushay’s System of Engagement can revolutionize your retail
customer’s journey.
Exterior - Get more attention with Digital
Displays that lure foot traffic inside. Add a
Beacon to automatically send personalized
product or promotional content to shoppers
in proximity with your Mobile App.
Entry - Provide Mobile App users with current
promotion details as they pass a Beacon at the
store entrance. Trigger an auto check-in and
reward return shoppers with Loyalty Points.
Mannequin - Turn static product displays into
interactive experiences with a Beacon. Nearby
customers with the Mobile App can receive
information on displayed product specs,
in-store location, inventory level, and price.
In-aisle - Cross sell with in-aisle Tablet Kiosks
displaying your Lookbook and help shoppers
discover complementary products. Tablet
Kiosks can also provide additional product
information, self-serve ordering and more. Deliver
a coupon on the spot to a client’s Mobile App.
Associate - Give your sales associates the power
to help your customers faster and more efficiently
with an Employee Device in hand. They can access
which content a customer has recently viewed, your
full catalogue and product reviews. They’ll have
the tools to check inventory, transfer product from
other locations and provide on the spot checkout.
Checkout - Make the checkout an opportunity
to connect with customers. Use Tablet Kiosks to
enrol people into your Loyalty Program or promote
the benefits of downloading your Mobile App.
Exit - Capture valuable survey feedback at your
exit with a strategically located Tablet Kiosk. Or
Toushay’s System of Engagement is designed to help your entire retail business. Our flexible, scalable and easy to manage system will give you new opportunities to increase revenues with:
Engagement
Keep customers engaged longer with Toushay
TouchPoints and convert more sales. Now you can
provide shoppers with the convenience and immediacy
of an online experience right in-store. And you can
reach them in their pockets, any time.
Insights
Measure and learn more about customer preferences
and behaviours with Toushay’s System of Engagement.
Easily gather feedback from buyers and difficult-to-
reach browsers. Use the data to discover individual
“star shoppers” and regional trends. We’ll help you tap