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“Not all of us can do great things. But we can do small things with great love.” -Mother Theresa Inside information for the employees of Mercy Medical Center MARCH 21, 2014 In Roads Mercy’s 2014 5K Stroke Awareness Run Register today at: http://www.supportmercymerced.org/ Events_And_Campaigns/5K Dignity Health’s financial performance improved during the first half of 2014. We reported operating income of $273 million for the period ending Dec. 31 compared to $72 million for the same period last year. But to get the true picture of the first half of our fiscal year, we need to take a closer look Optum360: Operating income was enhanced by a one-time gain from the Optum360 transaction. The $171 million accounting gain did not generate cash for Dignity Health. Optum360 is a partnership to provide revenue cycle services to Dignity Health and other healthcare systems. This partnership is important because it will streamline our revenue cycle process and lead to a better patient experience as well as higher cash collections from insurance companies and other payers. Operating Profit: Without the Optum360 gain, we made $102 million in the first half of the year from the operation of our care centers. Our operating margin, or the profit percentage from operating our facilities, was just 1.9 percent (excluding the Optum360 transaction). That means we earned just under 2 cents on every dollar in revenue. Patient Volumes: The decline in inpatient volumes, which we have seen over the last three years, has continued. Inpatient admissions were 2.6 percent lower than the same six- month period a year ago. Conversely, our outpatient volumes are continuing to grow and were up 2 percent versus a year ago. The outpatient trend is encouraging for Dignity First Half Results Lifted by Investments and Large One-Time Gain Health because serving patients in outpatient settings will be key to the organization’s success under health care reform. Commercial Payers: The mix of commercial payers (Blue Cross, Blue Shield, etc.), who pay more for our services versus government payers (Medicare and Medicaid) and self- pay patients, continued to decline. This erosion in our revenues has been an ongoing trend at Dignity Health that has contributed to our financial challenges over the last four years. Costs: We are seeing significant savings by centralizing and standardizing the way we purchase services and supplies. Income from Investments: While operating income is the real measure of the strength of a health- care organization, our investment performance, important for funding expansion and the replacement of equipment, was stronger than expected. It totaled $411 million for the period. For the remainder of the fiscal year, we don’t expect investment returns to be as strong. “Looking ahead, Dignity Health and our industry will continue to be challenged by new government mandates and changes in the healthcare environment,” said Mary Connick, Senior Vice President Finance and Corporate Controller. “That’s why it’s more important than ever to focus on our healing mission and to treat our patients, our communities and each other with humankindness. That’s what we do best. And it’s what sets us apart from other health-care providers.” Living Spirituality by Sister Lucille Carreau, DHS Asst. Director of Spiritual Services Thought Giving care is sacred. Recognize that your actions are prayer in motion. Practice As you care for someone (patient, family member, co-worker), as you move try to be more conscious of the sacredness of care and make it a true prayer. In Him, we live and move and have my being. (Acts 17:32)
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In roads march 3

Mar 22, 2016

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Page 1: In roads march 3

“Not all of us can do great things. But we can do small things with great love.”

-Mother Theresa

Inside information for the employees of Mercy Medical Center MARCH 21, 2014In Roads

Mercy’s 2014 5K Stroke Awareness Run

Register today at:http://www.supportmercymerced.org/Events_And_Campaigns/5K

Dignity Health’s financial performance improved during the first half of 2014. We reported operating income of $273 million for the period ending Dec. 31 compared to $72 million for the same period last year. But to get the true picture of the first half of our fiscal year, we need to take a closer look

Optum360: Operating income was enhanced by a one-time gain from the Optum360 transaction. The $171 million accounting gain did not generate cash for Dignity Health. Optum360 is a partnership to provide revenue cycle services to Dignity Health and other healthcare systems. This partnership is important because it will streamline our revenue cycle process and lead to a better patient experience as well as higher cash collections from insurance companies and other payers.

Operating Profit: Without the Optum360 gain, we made $102 million in the first half of the year from the operation of our care centers. Our operating margin, or the profit percentage from operating our facilities, was just 1.9 percent (excluding the Optum360 transaction). That means we earned just under 2 cents on every dollar in revenue.

Patient Volumes: The decline in inpatient volumes, which we have seen over the last three years, has continued. Inpatient admissions were 2.6 percent lower than the same six-month period a year ago. Conversely, our outpatient volumes are continuing to grow and were up 2 percent versus a year ago. The outpatient trend is encouraging for Dignity

First Half Results Lifted by Investments and Large One-Time Gain

Health because serving patients in outpatient settings will be key to the organization’s success under health care reform.

Commercial Payers: The mix of commercial payers (Blue Cross, Blue Shield, etc.), who pay more for our services versus government payers (Medicare and Medicaid) and self-pay patients, continued to decline. This erosion in our revenues has been an ongoing trend at Dignity Health that has contributed to our financial challenges over the last four years.

Costs: We are seeing significant savings by centralizing and standardizing the way we purchase services and supplies.

Income from Investments: While operating income is the real measure of the strength of a health-care organization, our investment performance, important for funding expansion and the replacement of equipment, was stronger than expected. It totaled $411 million for the period. For the remainder of the fiscal year, we don’t expect investment returns to be as strong.“Looking ahead, Dignity Health and our industry will continue to be challenged by new government mandates and changes in the healthcare environment,” said Mary Connick, Senior Vice President Finance and Corporate Controller. “That’s why it’s more important than ever to focus on our healing mission and to treat our patients, our communities and each other with humankindness. That’s what we do best. And it’s what sets us apart from other health-care providers.”

Living Spiritualityby Sister Lucille Carreau, DHS Asst. Director of Spiritual Services

ThoughtGiving care is sacred. Recognize that your actions are prayer in motion.

PracticeAs you care for someone (patient, family member, co-worker), as you move try to be more conscious of the sacredness of care and make it a true prayer.

In Him, we live and move and have my being. (Acts 17:32)

Page 2: In roads march 3

As Dignity Health continues to prepare for the Oct. 1, 2014 transition to ICD-10, you may be wondering about the changes you’ll experience in moving from ICD-9 to ICD-10 codes.

With an estimated 800 percent more code sets than ICD-9, ICD-10 will allow health care providers to more clearly describe a patient’s illness or injury. For instance, the new code sets enable care providers to specify which side of the body is involved (right leg vs. left leg) and whether it’s a patient’s initial or repeat visit for an illness or injury.

The ICD-10 code sets will offer:• Improved consistency with

advances in medicine and technology

• A reduction in coding and payment errors

• Higher quality information for assessing health care service, safety, and effectiveness; and

• An increased capacity for future code set expansion.

If you have questions, ask your supervisor, submit your question to the ICD-10 mailbox ([email protected] ) or visit the ICD-10 website .

ICD-10 Codes Will Provide Much More Detail

Eat Well To Feel GoodA healthy eating plan leaves no room for words like refined, saturated or solid. Refined sugar and flour in breads add empty calories and no fiber. Large amounts of saturated fat are not heart-friendly, especially solid fats like butter and lard. The end result is too many calories and not enough nutrients.

Instead, plan to include a mix of foods from the basic food groups (grains, fruits and vegetables, dairy, meats/beans and fats). Choose foods that give you the most nutrition per calorie. Following a healthy eating plan helps your body guard against serious conditions such as heart disease, diabetes, osteoporosis and some cancers.

This is great news for all of us. We all have the power to improve our health based on the lifestyle choices we make. Applying these good nutrition basics over and over can create a healthy habit that in combination with 30-60 minutes of exercise most days of the week can lead to a better quality of life.

Learn more at http://timewellspent-ca.anthem.com/eat-healthy. To find out which foods pack the most nutritional punch, visit www.choosemyplate.gov.

Another Thankful Letter to the Editor in the Merced Sun Star.

Lillian Sanchez completes training for Jamie Oliver’s Food Revolution

Page 3: In roads march 3

SEA-APA (Southeast Asian-American Professionals Association), a local organization in partnership with Dignity Health Medical Group-Merced, held their first annual High School and College Career Conference on Saturday, March 15, 2014.

This event consisted of several workshops, such as Healthcare, Law and Engineering, Liberal Studies and Social Services where students interacted with local professionals, such as physicians, lawyers, politicians, and teachers.

The main objective was to inspire, motivate, and promote the importance of higher education to our community.

Over 200 people attended the event held in the Mercy Medical Pavilion, from as far north as Oroville and from as far south as Los Angeles. Among them were 7 local organizations that tabled at lunchtime, such as the Human Services Agency for Covered CA, UC Merced and Hmong 40.

Newly appointed Merced County Superior Court Judge Paul C. Lo and Merced City Councilman Noah Lor were guest speakers sharing the pathways to their “American Dream.”

Dignity Health’s physician, Dr. Lesley Xiong, was an organizer of the event and Dr. Lasley Xiong participated as a panelist and group moderator.

Dignity Health Medical Group Partners with SEA-APA for a Career Conference

Today is the last day of Employee Discount Week

20% offMarch 16th—March 22* Except for : Food, flowers/plants, newspapers, used books and sale items

Closed March 28th from 11:00am-1:30pm for our monthly Volunteer luncheon.

Gift shop News

The deadline for nominations in the Central Valley Service Area has been extended to March 21, 2014. Please nominate those fellow employees who have exhibited humankindness so they can be recognized at the Open Forum. Today is the last day to nominate your co-workers for the Humankindness Award.

Nominate your co-worker for the Humankindness Award

Click here to send your nomination