Snapshot of the Australian VOI landscape in 2018 Results from the 2018 InfoTrack Verification of Identity survey In January 2018, InfoTrack conducted a survey on Legal and Conveyancing professionals across Australia to gain a better understanding of the Verification of Identity (VOI) landscape in Australia. 30% are not up to date with the most current Land Registries requirements for their state true owner of a property How do you confirm that you’re dealing with the ? ? taking ‘reasonable steps’ to verify your client’s indenty? Where do you store your VOI data? of an internaonal client Are you confident that your current VOI process ensures that you are 17% use the fair-trading guidelines as a checklist 63% have an internal process in place that is followed by all staff 10% use a verification app 10% use a verification agent 56% very confident 33% somewhat confident 10% not confident 53% 33% don’t think that Australian VOI requirements are strong enough to detect fraud encountered a person endeavouring to commit identy fraud 12% in 2018 3% in 2016 33% streamlining or automang their VOI process are considering options for have verified the identity 59% in-house 52% 2018 2016 12% secure off-site storage 2018 2016 22% cloud storage 34% 2018 2016 7% other 11% 2018 2016 4% www.infotrack.com.au