IMS Common System (ICS) 4.1 Training Programs - Ericsson · PDF filePage 4 184/03819-FAP 130 506 Uae Rev: B Commercial in Confidence 4 Ericsson AB Global Services SE-164 80 Stockholm

IMS Common System (ICS) 4.1

Training Programs

Catalog of Course Descriptions

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Commercial in Confidence 2

Ericsson AB Global Services

SE-164 80 Stockholm Telephone: +46 8 757 0000

Email: [email protected]

www.ericsson.com/globalservices

© Ericsson AB 2009

Catalog of Course Descriptions

INTRODUCTION ................................................................................................................. 4

COMPETENCE GAP ANALYSIS AND TRAINING PLANNING FOR IMS ......................... 6

INTRODUCTION TRAINING ............................................................................................ 11

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IMS FROM A BUSINESS PERSPECTIVE ....................................................................... 13

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IMS MESSAGING 2.0 OVERVIEW ................................................................................... 18

IP NETWORKING ............................................................................................................. 20

IP ADVANCED.................................................................................................................. 23

SURVEILLANCE TRAINING ............................................................................................ 27

PLATFORM TRAINING .................................................................................................... 28

TELECOM SERVER PLATFORM (TSP) 5 OVERVIEW ................................................... 28

TELECOM SERVER PLATFORM (TSP) 5 OPERATION AND MAINTENANCE............. 30

TELECOM SERVER PLATFORM (TSP) 5 OPERATION AND MAINTENANCE............. 33

IS OVERVIEW................................................................................................................... 36

IS OPERATION AND CONFIGURATION ......................................................................... 38

EMA 5.0 OVERVIEW ........................................................................................................ 42

EMA 5.0 INTERFACES .................................................................................................... 44

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EMA 5.0 CONFIGURATION AND OPERATION .............................................................. 46

MULTI MEDIATION 6.0 FILE AND EVENT SURVEILLANCE ......................................... 49

MULTI MEDIATION 6.0 ONLINE SURVEILLANCE ......................................................... 51

MN-OSS SYSTEM ADMINISTRATION FOR IMS ............................................................ 53

OPERATION & CONFIGURATION TRAINING ................................................................ 56

IMS OPERATION AND MAINTENANCE ADVANCED .................................................... 56

HSS 4.1/SLF 1.1 OPERATION AND CONFIGURATION ................................................. 58

CSCF 4.1 OPERATION & CONFIGURATION.................................................................. 61

CSCF 4.1 & HSS 4.1/SLF 1.1 OPERATION AND CONFIGURATION ............................. 64

IPWORKS 5.0 OVERVIEW ............................................................................................... 67

IPWORKS 5.0 OPERATION AND MAINTENANCE ......................................................... 69

PGM 4.1 OPERATION & CONFIGURATION ................................................................... 71

SBG3.0 OPERATION AND CONFIGURATION FOR IMS ............................................... 74

IS MGC 5.1 OPERATION AND CONFIGURATION ......................................................... 77

IS MGW 1.2 OPERATION AND CONFIGURATION FOR IMS ......................................... 81

MRF 4.2 OPERATION AND CONFIGURATION .............................................................. 85

PTT SERVER 4.1 OPERATION AND CONFIGURATION ................................................ 89

APPLICATION DEVELOPMENT ...................................................................................... 92

IMS SERVICE DEVELOPMENT STUDIO (SDS) 4.1 APPLICATION DEVELOPMENT .. 92

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Introduction

Ericsson has developed a comprehensive Training Programs service to satisfy the competence needs of our customers, from exploring new business opportunities to expertise required for operating a network and the expertise required to develop new end-user services.

The Training Programs service is delineated into packages that have been developed to offer clearly defined, yet flexible training to target system and technology areas. Each package is divided into flows, to target specific functional areas within your organization for optimal benefits.

What’s in the ICS 4.1 Training Package? – Target Groups

The ICS 4.1 course flows are focusing on the following job categories:

- Fundamentals

- Operations Centre: Front and Back Office

- IS/IT Support

- Business Management

Service delivery is supported using various delivery methods including:

Icon Delivery Method

Instructor Led Training (ILT)

Operations Centre Front Office - System Technician - Service Technician Back Office - System Engineer - Service Engineer


IS/IT Support - System Administrator


Business Management - Business Developer


Fundamentals - Fundamentals Fundamentals - Fundamentals






Application Development - Application Develop

- Business Develop

Fundamentals - Fundamentals Fundamentals - Fundamentals




Business Management - Business Managem.

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Seminar (SEM)

Workshop (WS)

Virtual Classroom Training (VCT)

Web Based Learning (WBL)

Short Article (SA)

Streaming Video (SV)

CD-ROM (CD)

Structured Knowledge Transfer (SKT)

Delivery Enablers

Remote Training Lab (RTL)

Web Portal (WP)

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Competence Gap Analysis and Training Planning for IMS

Since each installed IMS solution is adapted to the customers’ individual requirements, one standard training plan/flow will not suit all customers or target group. For this reason, Ericsson's Learning Architects can help operators (and MUs) to analyze their training needs and then assist by delivering a flexible training program adapted to their specific solution and requirements. This is called Competence Gap Analysis or Training Needs Analysis and can be performed by meetings with the MU/customer (including telephone conferences) and by email.

A range of mostly short duration courses and course ‘modules’ has been produced, each of which can be delivered as standard courses or adapted where necessary and combined into large course flows to match the outcome of the Training Needs Analysis.

The training products are of five ‘levels’ –

1. Competence Gap Analysis

2. Introductory & Overview Courses (Fundamentals) These provide the basic knowledge required by all participants before undertaking more advanced training, and can also be suitable for participants who require an Overview of the IMS based solutions. For example ‘IMS Overview’ and ‘IMS Signaling’

3. Platform Training Courses (System/Service Technicians and Engineers). These provide advanced Operation and Maintenance training for the IMS platforms, for example TSP and IS. Designed mainly for System and Service Engineers maintaining the nodes or the applications hosted on these nodes. These are essential pre-requisites for Operation and Configuration and other Engineer training for certain IMS Nodes. See the individual 1550s for details. In Addition, certain participants may require training on specific ‘support’ platforms – for example MultiMediation, OSS, EMA.

4. Surveillance level Training (System/Service Technicians) This training is designed for ‘Front Office’ System and Service Technicians and equivalents. Note: All Surveillance level training is delivered within a Learning Solutions Project where adequate Training Needs Analysis has been made in order to customize the Learning Objectives and Tasks.

Learning Solutions concepts are described in the following chapters.

5. Operation and Configuration level Training (System/Service Engineers) These courses are designed for ‘Back Office’ System & Service Engineers and equivalents. It is essential that participants have attended the Introduction Training and Platform Training (where required). See the individual 1550s for details.

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6. Application development training (Service Engineers/Application developers) These training is designed for Service plannig, deployment and design engineers and application developers. It is essential that participants are familiar with Java, J2EE (mainly servlets), J2ME, IP networking protocols and 3GPP concepts as well as with at least one JAVA IDE tool.

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IMS Training Flow

The following are the recommended steps for a complete and efficient competence development on the IMS technology:

Project Management is required in all steps!

Step 1: Competence Gap Analysis (CGA)

& Design Training Plans

Step 2: Introduction Training Content:

IMS Overview IMS Signalling

Others as per CGA

Step 4: System/Service Technicians Content:

‘ Surveillance ’ level training as per CGA

Step 3: System/Service Technicians and Engineers

Content: Relevant ‘ Platform ’ Training

Step 4: System/Service Engineers Content:

Selected ‘ Operation & Configuration ’ level Courses

Note: • Competence Gap Analysis is recommended even

if only standard courses are required. • General Pre - requisites are not shown.

(IP, TCP/IP, UNIX, General Telecoms etc.)

Learning Solutions

Ericsson's Learning Architects can help operators to analyze their competence needs from a business perspective, using Competence Gap Analysis (CGA), and then assist them to deliver a flexible competence development program suited to their needs. The experts can also assist with the evaluation of the training effectiveness against Key Performance Indicators (KPIs), conducting pre-tests before the program begins and post-tests to evaluate progress made during the program.

Time

Competence

level

Start

level

Required

level

Cus

tom

ized

trai

ning

Analysis

Competence

Gap Analysis

Training

Programs

Competence transfer Competence transfer

on the job, and on the job, and

validation of job skills validation of job skills

and job performanceand job performance

Mentoring on

the job

• Cut time and costs

• Secure service launch

• Improve service availability

• Improve consumer perception

Time gapTime gap

Competence Competence

gapgap Trial and error

learning on the job…

Mentoring

Standard

training

Time

Competence

level

Start

level

Required

level

Cus

tom

ized

trai

ning

Analysis

Competence

Gap Analysis

Training

Programs

Competence transfer Competence transfer

on the job, and on the job, and

validation of job skills validation of job skills

and job performanceand job performance

Mentoring on

the job

• Cut time and costs

• Secure service launch

• Improve service availability

• Improve consumer perception

Time gapTime gap

Competence Competence

gapgap Trial and error

learning on the job…

Mentoring

Standard

training

Figure 1. Analysis (CGA), Customization and Mentoring – How to add value relating to your business.

The result is a flexible program which is not only aligned with the business and operational requirements but is also customised to suit the requirements of the group or individuals to which it is directed. Flexibility is ensured; those with expertise spend less time achieving the required standard for task completion, while those at a more basic level get the help and time they need to reach it.

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Competence Gap Analysis (CGA)

IMS is a network evolution and requires competence evolution towards the New Multimedia and IP networks.

Ericsson Education can help the operators to further optimize the competence evolution, by designing of a tailor-made training solution that supports effective learning and performance of the employees within the organization

The CGA assesses the technical competence of the employees in the relevant departments and aligns the training plan to the operational needs throughout the network evolution

Activities:

- Assessment of current competence level for the different job roles;

- Identification of the gaps by Mapping current and required competence levels;

- Identification of the customer specific competence needs/skills to be addressed in the training delivery, based on the customer operations, job roles and IMS technical implementation

Structured Knowledge Transfer (SKT)

The SKT usually takes place at the customer site using the customer’s network. The mentor leads each student through tasks that are defined for that employee’s job function. Since the SKT is based on the employee daily tasks and customer network, it helps to strengthen the employee’s confidence to conduct the tasks on the new network/technology

With SKT a mentor works with a small group (max. 4), ensuring that the participants master the content of a job task list drawn up for each identified job role and duty or responsibility, and approved by the customer. The result is accelerated learning tailor-made to the customer's needs and objectives.

As there is no room for error when working on live equipment, the participants have to have completed the prerequisite training courses and lab training before undertaking the SKT. The mentor demonstrates the tasks involved in the job, working with the participants until they successfully perform each duty and task. In effect, while the participants are doing their job, they are learning in their own working environment.

Tasks and skills are identified during the Competence Gap Analysis (CGA) phase, based on the customer specific job roles and operations.

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INTRODUCTION TRAINING Error! Unknown document property name.

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Description

This Course provides an overview of the IP Multimedia Subsystem (IMS) and the Ericsson solutions based on IMS Common System 4.1 (ICS 4.1). The course describes nodes, features, services & signalling aspects of ICS 4.1 and the related IMS offerings.

Learning objectives

On completion of this course the participants will be able to:

1 Explain why there is a need for IMS 1.1 Describe the IMS system in overview – the services and capabilities IMS provides. 1.2 Describe the which standardization bodies define IMS and IMS related services 1.3 Describe what is meant by the IMS eco system 1.4 Explain operator and end-user benefits of IMS.

2 Explain the Ericsson IMS Offerings 2.1 Explain the IMS offerings in the areas of Voice, Video, Presence, Messaging and

Business communication in overview. 2.2 Explain the use and position of the IMS Common System in the offerings.

3 Describe the ICS 4.1 architecture. 3.1 Describe the ICS functional architecture 3.2 Explain how ICS interworks with PSTN, Mobile and VoIP networks 3.3 List the signalling and media protocols and describe where they are used 3.4 List the main features of ICS 4.1 3.5 List the platforms used in the ICS system

4 Explain ‘typical’ IMS end-to-end session set-ups 4.1 Explain the SIP & Diameter signalling sequence for Registration. 4.2 Explain the SIP signalling sequence for an IMS to IMS session. 4.3 Explain the SIP signalling sequence for an IMS to PSTN session.

Target audience

The target audience for this course is: Fundamentals

Prerequisites

Students should have a good general knowledge of telecommunications.

Duration and class size

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The length of the course is 1 day (6 hours) and the maximum number of participants is 16.

Learning situation

This course is based on theoretical instructor-led lessons given in a classroom environment.

Time schedule

The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate.

Day Topics in the course Estimated time

1 Introduction to IMS 1 hour

Ericsson IMS Solutions 2 hours

ICS 4.1 Architecture 2 hours

IMS end-to-end session set-up 1 hour

13

IMS from A Business Perspective

LZU108 2078 R1A

Description

For many, IMS is the future. It will provide revenue enhancing services and open up new channels in a convergent environment. For some more, IMS represents a standardized base on which to build for future.

How will money be generated with IMS? Are their alternatives and what’s the best way forward?

IMS from business perspective aims to provide a business overview to give you answers you need to make your decisions about one of the most important technological innovations in the telecom industry.

By understanding the market needs and taking own business goals in mind, it will be possible to find the best way forward. Ericsson’s global presence allows us to provide business perspective based on global understanding. As one of the leaders in this field, Ericsson has technical and market knowledge to provide the best.

Learning objectives

On completion of this course the participants will be able to apply the knowledge to own situation and provide guidance for own IMS strategy.

1. Understand the market evolution behind the move towards IMS List the main business and technology drivers Give examples of Converging solutions Provide an overview of the IMS Technology and innovative IMS services Explain operator and end-user benefits of IMS based multimedia services

2. List common enablers in IMS networks

List operator & end-user benefits of IMS based multimedia services Present an overview of types of services available Give examples of services using IMS-unique properties

3. Explain the roles in an economic eco-system

Describe IMS business ecosystem Define the various B2B relationships in the eco-system Discuss IMS support for development and evolution of new services

4. Describe best practices for service launch for maximizing IMS service uptake

Build services packages for different segments Discuss pricing schemes Suggest suitable promotions for each segment

5. List key elements influencing the profitability of the IMS networks

Describe different IMS Business case scenarios List some IMS success stories

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Target audience

The target audience for this course is: Business Developers This audience has responsibility of defining, recommending or implementing the operator strategy specifically within the multimedia domain

Prerequisites

The participants should be familiar with basic telecommunications business and the evolution towards multimedia services. A successful completion of Telecom Operator 2.0; Business Challenges & Opportunities (LZU 108 6935) will provide the neccesary understanding.


The length of the course is 6 hours and the maximum number of participants is 16 Learning situation

This course is based on theoretical instructor-led lessons given in a classroom environment

Time schedule



1 Business & Technological drivers 45 minutes

IMS Services 45 minutes

IMS Eco System 45 Minutes

Successful launch of IMS services 45 Minutes

Building IMS Business Case & Wrap-up 90 Minutes

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Description

This course provides an introduction to signalling in the IMS by presenting the protocols involved and different traffic cases from the IMT system (IMS Multimedia Telephony) and PTT. The following protocols are described with reference to the Ericsson IMS solutions and to the relevant IETF and 3GPP specifications: SIP protocol and the most important IMS related extensions to SIP; SDP; the Diameter Base protocol and IMS related Diameter applications and H248/MeGaCo. In addition other related protocols, such as MSCML, TBCP, DNS & RTP will be outlined. Actual signalling traces are used where possible to show the practical aspects of signalling in an IMS network.

Learning objectives


1 Describe the architecture of IMS; the functions of the main logical nodes in the IMS System; the main IMS specifications and protocols.

1.1 Describe the roles of IETF, 3GPP, TISPAN & OMA in IMS. 1.2 Describe the main 3GPP specifications and IETF RFCs relating to IMS. 1.3 Describe the concepts related to mobile and fixed access to IMS. 1.4 Describe the main protocols, signalling flows and node functions for typical IMS

Sessions, including Registration, IMT to IMT Sessions; IMT to GSTN sessions and Push To Talk sessions.

2 Describe the structure, specifications and usage of Session Initiation Protocol (SIP), Session Description Protocol (SDP) & MSCML.

2.1 Describe the main RFCs related to SIP, SDP and MSCML. 2.2 Describe the basic functions and capabilities of SIP, SDP & MSCML 2.3 Describe the specifications, functions and usage of the SIP Methods and Responses. 2.4 Explain the routing and addressing principles of SIP messages and the function of the

SIP routing headers. 2.5 Describe the function and uses of the most common SIP header fields used in IMS

and their related RFCs. 2.6 Explain the offer / answer model for SDP in SIP. 2.7 Describe the structure of SDP and the function of the SDP fields with reference to the

associated RFCs. 2.8 Describe the function purpose and use of Number Normalization, ENUM and External

Network Selection (Breakout – BGCF). 2.9 Describe the specification, function and structure of MSCML.

3 Describe the structure, specifications and usage of the Diameter Protocol 3.1 Describe the basic functions and capabilities of Diameter and the associated RFCs. 3.2 Describe the routing principles of Diameter in IMS.

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3.3 Describe the main Diameter base protocol messages and AVPs. 3.4 Describe the services provided by the Cx/Dx, Zx, Sh and Rf interfaces in IMS. 3.5 Describe the main IMS Diameter messages and AVPs associated with the Cx/Dx and

Rf interfaces in IMS. 3.6 Analyze typical Diameter signalling flows and Message content for Registration (Cx)

and Charging (Rf) interfaces.

4 Describe the structure, specifications and usage of MeGaCo / H.248 4.1 Describe the main function and usage of MeGaCo in IMS and the main RFCs. 4.2 Describe the MeGaCo Context Model. 4.3 Describe the MeGaCo Commands and Parameters in IMS. 4.4 Describe typical MeGaCo signalling sequences.

5 Describe the IMS architecture and signalling flows for PTT sessions 5.1 Describe the PTT services and the mobile IMS architecture. 5.2 Describe the signalling sequences for a typical PTT session.

6 Analyze detailed Signalling Trace Analysis for a range of IMT & PTT session scenarios.

6.1 Analyze detailed WireShark protocol analyzer traces for a range of IMS sessions, including Registration, IMT to IMT, IMT to PSTN & PTT session establishment (DNS, SIP, SDP, Diameter charging, and Megaco).

6.2 Describe the signalling flows, message routing, header fields and SDP body.

Target audience

The target audience for this course is: System Technicians, Service Technicians, System Engineers, Service Engineers.

Prerequisites

The students should have attended

IMS 5.0 Overview LZU 108 7721

In addition the students should have a good basic understanding of general datacom and telecoms networks and good knowledge of IP networking and the TCP/IP protocol family.


The length of the course is 18 hours (3 days) and the maximum number of participants is 16

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Learning situation

Instructor Led Training (ILT). This course is based on theoretical instructor-led lessons and theoretical exercises based on WireShark traces.

Time schedule



1 IMS Revision & Standards. 1.5 hours

SIP Theory 3 hours

Registration trace exercise 1.5 hours

2 SIP Theory part 2 and SDP 1.5 hours

Diameter Theory 1.5 hours

Exercises: Analysis of IMT Session establishment traces: SIP Message Routing; SIP to SIP Session inc. Charging

3 hours

3 Megaco Theory 1 hour

IMS to GSTN Breakout Theory 1 hour

Analysis of IMT Traces continued: IMS to GSTN Breakout 2 hours

PTT Theory and trace exercises 1.5 hours

Summary & Close 0.5 hour

IMS Messaging 2.0 Overview

LZU 108 7210 R1A

R1A

Description

Ericsson's IMS Messaging (IMS-M) 2.0 provides the operator with the architecture and mechanisms to offer a service that allows end users to exchange voice, text, video, pictures or even application data messages with anyone, at any time, from any place and from any device. The end user no longer needs to be aware of the technology, devices, capabilities and varied address mechanisms for the recipient.

With the help of IMS Messaging overview training and the guidance of the instructors, the attendees can achieve a thorough understading of the terminology of IMS Messaging. In the course the attendess will learn about different messaging scenarios and the features of the messaging solution. The course will also provide the attendees with knowledge to use the user interface.

Learning objectives


Understand IMS Messaging Concept Identify IMS Features Describe the IMS Messaging Architecture Describe the role and functionality of IMS-M Server Describe the role and functionality of EMG Describe the role and functionality of IMS-M Enablers Identify IMS-M Use Cases Describe OAM Concept and the User Interface Describe IMS-M Provisioning, Security and Charging Review IMS Messaging Clients

1

Target audience

The target audience for this course is: Service Planning Engineer, Service Design Engineer, Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, Service Technician, System Engineer, Service Engineer

Prerequisites

Successful completion of the following courses:

IMS Overview LZU 108 7192


The length of the course is 6 hours and the maximum number of participants is 16.

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Learning situation


Time schedule


1 Introduction to IMS Messaging 0,5 hours

IMS Messaging Architecture 0,5 hours

IMS Messaging Features 0,5 hours

IMS-M Server 1 hour

Enriched Messaging Gateway (EMG) 0,5 hours

IMS-M Enablers 0,5 hours

IMS Messaging Use Cases 1 hour

OAM Concept and User Interface 0,5 hours

IMS-M Provisioning 0,25 hours

IMS-M Security 0,25 hours

Charging in IMS-M 0,25 hours

IMS Clients 0,25 hours

IP Networking

LZU 102 397 R4A

Description

This course will give the students an insight and understanding of the TCP / IP protocol stack from the physical layer to the application layer. The students will learn the operation of different protocols and applications within the TCP / IP suite such DHCP, DNS, NFS, NIS, NTP, HTTP, SMNP, SMTP, Telnet, FTP, TFTP and RTP. Students will learn about IP addresses, both classful and classless (CIDR) and how subnetting / aggregation and VLSM operates. Students will learn about different network devices and will get a detailed understanding of LAN Switching, Routing and Routing protocols. The hands-on exercises and analysers are used to facilitate the understanding of theory sessions.

Learning objectives

On completion of each module the participants will be able to:

1 List and describe the IP networking including the involved Bodies. 1.1 List the functions of the different bodies involved in IP standards / RFCs. 1.2 Analyze the OSI reference model and how it relates to the TCP / IP stack. 1.3 Explain Ethernet as Physical and Data Link Layer: MAC Address, CSMA/CD

principles, Fast Ethernet, Gigabit Ethernet and speed negotiation. 1.4 Explain the operation of Hubs, Switches and Routers. 1.5 Explain Wireless LANs. 1.6 Explain IP Protocol. 1.7 Explain IPv4 packet structure, protocol header and features. 1.8 Explain VLSM, CIDR, Subnetting, aggregation, NAT and NAPT. 1.9 Explain ICMP protocol, ping and traceroute. 1.10 Explain IGMP protocol. 1.11 Perform exercises configuring IPv4 addresses, and check connectivity. 1.12 Demonstrate IPv6 packet structure, protocol header, features.

2 Explain and compare the transport protocols. 2.1 Explain TCP, UDP and SCTP protocol structures, headers and functionality.

3 List the applications protocols. 3.1 List and explain the operation of different protocols / applications such as DHCP,

DNS, NFS, NIS, NTP, HTTP, SMNP, SMTP, Telnet, FTP, TFTP and RTP.

4 Describe IP Switching and Routing Protocols and perform exercises using Netsim Simulator.

4.1 Explain and perform exercises about ARP. 4.2 Explain and perform exercises of VLANs.

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4.3 Explain the purpose of Spanning Tree Protocol (STP). 4.4 Explain the operation of Static and Dynamic routing protocols. 4.5 Perform Static routing exercises. 4.6 List the differences between Vector Distance and Link State protocols. 4.7 Explain RIP routing protocol. 4.8 Explain OSPF routing protocol. 4.9 Explain BGP routing protocol. 4.10 Explain IS-IS routing protocol. 4.11 Perform routing Protocol exercises.

Target audience

The target audience for this course are personnel who are involved in IP networking or those who require more knowledge on IP addressing, application and routing protocols.

Prerequisites

There are no pre-requisites


The length of the course is 5 days and the maximum number of participants is 8

Learning situation

This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment or simulation tools.

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Time schedule


Day Short description of the topics in the course Estimated time 1 List the functions of the different Standard Bodies

involved in IP Standards / RFCs

0,5

Analyze the OSI Reference Model and how it relates to the TCP / IP stack

1

Explain Ethernet as Physical and Data Link Layer: MAC Address, CSMA/CD principles, Fast Ethernet, Gigabit Ethernet and speed negotiation

1,5

Explain the operation of Hubs, Switches and Routers 2,5

Explain Wireless LANs 0,5

Explain IP Protocol 0,5

2 Explain IPv4 packet structure, protocol header and features

1

Explain VLSM, CIDR, Subnetting, aggregation, NAT and NAPT

1

Explain ICMP protocol, ping and traceroute

Explain IGMP protocol

1

Perform exercises configuring IPv4 addresses, and check connectivity

3

Demonstrate IPv6 packet structure, protocol header, features

0,5

3 Explain TCP, UDP and SCTP protocol structures, headers and functionality

2

List and explain the operation of different protocols / applications such as DHCP, DNS, NFS, NIS, NTP, HTTP, SMNP, SMTP, Telnet, FTP, TFTP and RTP

2,5

Explain and perform exercises about ARP 2

4 Explain and perform exercises of VLANs 3

Explain the purpose of Spanning Tree Protocol (STP) 0,5

Explain the operation of Static and Dynamic routing protocols

0,5

Perform Static routing exercises 1

List the differences between Vector Distance and Link State protocols

0,5

Explain RIP routing protocol 1

5 Explain OSPF routing protocol 1,5

Explain BGP routing protocol 0,5

Explain IS-IS routing protocol 0,5

Perform routing protocol exercises 4

IP Advanced

LZU 108 6748 R1A

Description

This course will give the students an insight and understanding of QoS, security issues and management of IP networks. The students will learn the operation of QoS supporting IP Protocols, VoIP protocols, Security topics such as authentication, confidentiality, and integrity and Simple Network Management Protocol. The hands-on exercises are used to facilitate the understanding of theory sessions.

Learning objectives

On completion of each module the participants will be able to:

1 Quality of Service (QoS) 1.1 Explain QoS Fundamentals and QoS related Protocols 1.2 Analyze the enhancement of the IP networks to support transmission of Real Time

data 1.3 Describe QoS Basic Concepts 1.4 Describe QoS Architectures 1.5 Describe QoS Mechanisms 1.6 Explain Resource Reservation Protocol (RSVP) – RFC 2205 1.7 Explain Multi Protocol Label Switching (MPLS) – RFC 3031 1.8 Perform practical exercises covering Class Based Marking (CBM) using IP

Precedence, DSCP and MPLS

2 Voice over IP (VoIP) 2.1 Comment some VoIP Protocols: H.323, Media Gateway Control Protocol (MGCP) –

RFC 2705 and H.248 (MEGACO) 2.2 Explain Session Initiation Protocol (SIP) – RFC 3261 2.3 Explain Real-Time Transport Protocol (RTP) and RTP Control Protocol (RTCP) – RFC

3550 and RFC 3611 2.4 Perform practical exercises covering SIP messages

3 IP Security (IP Sec)

3.1 Analyze the existing security threats types 3.2 Explain Access control lists (ACL) 3.3 Explain the purpose and use of Firewalls 3.4 Explain Encryption techniques 3.5 Identify different Security Services 3.6 Explain how Virtual Private Networks (VPN) operate 3.7 Explain IP Security (IPSec) – RFC 4301 3.8 Explain Authentication Header (AH) – RFC 4302 3.9 Explain Encapsulating Security Payload (ESP) – RFC 4303 3.10 Explain Internet Key Exchange (IKE) – RFC 2409 v1/RFC 4306 v2

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3.11 Show some Transport Layer Security Protocols (SSL and TLS) – RFC 2246v1/RFC 4346 v1.1

3.12 Perform practical exercises covering the configuration of an IPSec VPN tunnel (Phase I and Phase II negotiation)

4 IP Network Management

4.1 Explain the five management areas defined by ISO 4.2 Describe the architecture of the SNMP management 4.3 Describe the current status of different SNMP versions 4.4 Explain Manager-Agent communication and configuration 4.5 Describe the relation between ASN.1 and SMI 4.6 Explain the relationship between SMI and MIBs 4.7 Describe the standard MIB-II groups 4.8 Explain the development of additional MIBs 4.9 Describe the functionality provided by the RMON I and II MIBs 4.10 Explain the operations supported by SNMP 4.11 Identify SNMP messages and understand message content 4.12 Describe the functionality provided by SNMP v3 4.13 Perform practical exercises covering analysis of SNMP messages

Target audience

The target audience for this course is the staff involved in IP networking and require more knowledge on IP networks to guarantee quality of service, security, and management of real-time traffic.

Prerequisites

IP Networking or equivalent knowledge.


The length of the course is 5 days and the maximum number of participants is 8.

Learning situation

This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment or simulation tools.

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Time schedule


Day Short description of the topics in the course Estimated time

1 Explain QoS Fundamentals and QoS related Protocols 0.3

Analyze the enhancement of the IP networks to support transmission of Real Time data

0.2

Describe QoS Basic Concepts 0.5

Describe QoS Architectures 0.5

Describe QoS Mechanisms 0.5

Explain Resource Reservation Protocol (RSVP) 1.5

Explain Multi Protocol Label Switching (MPLS) 1.0

Explain Label Distribution Systems (LDP, RSVP-TE, BGP) 0.5

Perform practical exercises covering Class Based Marking (CBM) using IP Precedence, DSCP and MPLS

1.0

2 Comment some VoIP Protocols: H.323, Media Gateway Control Protocol (MGCP) and H.248 (MEGACO)

1.5

Explain Session Initiation Protocol (SIP) 1.5

Explain Real-Time Transport Protocol (RTP) and RTP Control Protocol (RTCP)

1.5

Perform practical exercises covering SIP messages 1.5

3 Analyze the existing security threats types 1.0

Explain Access control lists (ACL) 1.0

Explain the purpose and use of Firewalls 1.0

Explain Encryption techniques 1.0

Identify different Security Services 1.0

Explain how virtual Private Networks (VPN) operate 1.0

4 Explain IP Security (IPSec) 1.0

Explain Authentication Header (AH) 1.0

Explain Encapsulating Security Payload (ESP) 1.0

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Explain Internet Key Exchange (IKE) 1.0

Show some Transport Layer Security Protocols (SSL and TLS)

1.0

Perform practical exercises covering the configuration of an IPSec VPN tunnel (Phase I and Phase II negotiation)

1.0

5 Explain the five management areas defined by ISO 0.2

Describe the architecture of the SNMP management 0.3

Describe the current status of different SNMP versions 0.5

Explain Manager-Agent communication and configuration 0.5

Describe the relation between ASN.1 and SMI 0.5

Explain the relationship between SMI and MIBs 0.5

Describe the standard MIB-II groups 0.5

Explain the development of additional MIBs 0.5

Describe the functionality provided by the RMON I and II MIBs

0.5

Explain the operations supported by SNMP 0.5

Identify SNMP messages and understand message content 0.5

Describe the functionality provided by SNMP v3 0.5

Perform practical exercises covering analysis of SNMP messages

0.5

27

SURVEILLANCE TRAINING

Description

This training will provide the participants with the knowledge to perform surveillance activities. It will provide practice using the procedures necessary to keep the system functioning.

All Surveillance level training is delivered within a Learning Solutions Project.

The below Generic Learning Objectives are customized on a per Node and Need basis for each Customer.

Generic Learning objectives, to be customized before training delivery!

On completion of this training the participants will be able to:

1 Perform surveillance tasks on the Node 2 Explain Node interworking and protocols. 3 Explain the alarms connected to the Node 4 Navigate the Element Manager and use CPIs, in order to perform basic status checks of

the Nodes and Interfaces 5 Fetch and understand relevant logs for the Node 6 Explain how to monitor the performance of the Node 7 Configure and verify Node measurements

Target audience

The target audience for this training is: System Technician, Service Technician

Prerequisites



IMS Signaling LZU 108 7193

TSP 5 Operation and Maintenance LZU 108 6443


The length of the training will vary in every Customization and the number of participants will be maximum 8.

Learning situation

Theory and Practical tasks performed on an IMT 4.0 system.

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© Ericsson AB 2009

PLATFORM TRAINING Telecom Server Platform (TSP) 5 Overview

LZU 108 6441 R3A

Description

This course serves as a general introduction to Ericsson Telecom Server Platform (TSP) and its applications.

Learning objectives


1 Explain when TSP is a good platform choice and why 2 List the principles of layered networks 3 Identify the main characteristics of TSP and how they are achieved 4 Interpret the terms scalability, high system availability and reliability, Telecom Grade

software and hardware network redundancy 5 6 Identify the applications available on TSP 7 IMS Applications 8 IN Applications 9 User Databases and Authentication Entities 10 Charging Applications 11 12 Explain the hardware architecture 13 Discuss GEM 14 Explain the different types of processor modules 15 Outline the different hardware types (NSP 4.0, NSP 4.1, NSP 5.0) 16 Recognize the standard configurations (Pico, Micro, Mini, Midi, Opti, Maxi) 17 18 Recognize the software architecture 19 Explain TSP cluster types and DBN 20 Describe processes and process types 21 Identify database objects, POTs, DUs 22 Explain distribution principles 23 Explain replication principles 24 Discuss data security 25 Describe how high availability is achieved: 26 Discuss how system upgrades are performed 27 28 Explain what external interfaces are supported by TSP:

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29 VIP 30 Diameter 31 SS7 32 CORBA 33 34 Examine on a basic level how node management is performed

Target audience

The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, and Business Developers.

Prerequisites

The participants should be familiar with basic knowledge about telecommunications and data communications.


The length of the course is 1day and the maximum number of participants is 16.

Learning situation

Instructor Led Training, theoretical course.

Time schedule



1 Introduction 1.0 hours

Applications on TSP 1.0 hour

TSP Hardware 1.0 hour

Software architecture 2.0 hours

Interfaces and Protocols 0.5 hour

Node Management 0.5 hour

Telecom Server Platform (TSP) 5 Operation and Maintenance This is customized course for IMS. SS7 and NetRed part are excluded from the standard course considering the requirement of Ericsson IMS customer. The duration of the standard course is 4 days, while the duration of this customized course is 3 days. This course shall be offered as prerequisite for all IMS nodes except for HSS.

LZU 108 6443 R2B/1

Description

This course provides participants with the skills and knowledge to configure and manage the TSP5 platform. It explores the elements involved in the operation, administration and maintenance of the TSP5 platform. These include the areas of fault management, configuration management, performance and security management on the TSP5 platform. Each operation and maintenance task is complemented by practical exercises on a real TSP5 node. User interfaces for O&M purposes are also covered. Participants will complete practical configuration and management exercises using on-line documentation, TelORB Manager and the TSP Node Management (NM) Toolbox.

Learning objectives


1 Describe the TSP operation and maintenance architecture 1.1 Outline the operational and maintenance functional areas 1.2 Navigate the embedded Element Managers – TSP Node Management Toolbox and TelORB Manager 1.3 Use the on-line documentation 2 Perform fault management 2.1 Use the user interface for receiving alarms and notifications 2.2 Find the relevant alarm information in the on-line documentation 2.3 Review the error logs in the system 3 Describe the principles of backup and restoration of the TSP platform, DBN Backup, Disk DBMS backup, IO backup, FS backup, Scheduled Centralized Archive Backup 3.1 Create a Backup and restore the TelORB database 3.2 Create a Backup and restore an IO 4 Describe various types of system upgrade that can be performed on the TSP platform 4.1 Perform a system upgrade on the TSP-based node 4.2 Describe the product inventory feature 5 Describe the Virtual IP function on the TSP platform 5.1 Explain the distributed IP stack on the TSP platform 5.2 Perform management functions of Virtual IP on the TSP platform via the Node Management interface

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5.3 Perform the router configuration 6 Outline the different secure elements within TSP 6.1 Describe provisioning principles 6.2 Outline the concept of the JAMBALA Information Manager 6.3 Describe the usage of LDAP protocol for the directory access 6.4 Add administrators, using CM Browser 7 Describe the function of performance management on the TSP platform 7.1 Explain the Performance Management Framework (PMF) 7.2 Configure and analyze performance management data via xml files and CM browser 8 Manage the TSP hardware 8.1 Describe the procedures required to add, remove or replace traffic processors· 8.2 Replace faulty boards and cables 9 Describe the concept of the File Transfer Utility 9.1 Explain how the FTU works 9.2 Use FTU GUI to perform file transfer 10 Discuss the Diameter protocol 10.1 Describe the main purpose of the Diameter protocol 10.2 Describe the Diameter protocol layered architecture· 10.3 Explain basic Diameter concepts

Target audience

The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators.

Prerequisites


TSP 5 System Overview (LZU 108 6441)

UNIX Basics (LZU 108 206)

UNIX Fundamentals (LZUBB 108 170)

Signaling in the Core Network GSM (LZU 108 897/2)

The participant should be familiar with Linux, TCP/IP and SS7.


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Learning situation

The course is based on instructor-led lessons and practical exercises on the TSP nodes. Remote access to this equipment is available to both the Ericsson and the operator’s organizations.

Telecom Server Platform (TSP) 5 Operation and Maintenance This is standard TSP course. It is recommended to offer this course to the HSS customers that are requesting SS7 and NetRed optional features.

For the other IMS nodes the customized TSP course, LZU 108 6443 R2B/1, is more

applicable.

LZU 108 6443 R3A

Description

This course provides participants with the skills and knowledge to configure and manage the TSP5 platform. It explores the elements involved in the operation, administration and maintenance of the TSP5 platform. These include the areas of fault management, configuration management, performance and security management on the TSP5 platform. Each operation and maintenance task is complemented by practical exercises on a real TSP5 node. User interfaces for O&M purposes are also covered. Participants will complete practical configuration and management exercises using on-line documentation, TelORB Manager and the TSP Node Management (NM) Toolbox.

Learning objectives


1 Describe the TSP operation and maintenance architecture 1.1 Outline the operational and maintenance functional areas 1.2 Navigate the embedded Element Managers – TSP Node Management Toolbox and TelORB Manager 1.3 Use the on-line documentation 2 Perform fault management 2.1 Use the user interface for receiving alarms and notifications 2.2 Find the relevant alarm information in the on-line documentation 2.3 Review the error logs in the system 3 Describe the principles of backup and restoration of the TSP platform, DBN Backup, Disk DBMS backup, IO backup, FS backup, Scheduled Centralized Archive Backup 3.1 Create a Backup and restore the TelORB database 3.2 Create a Backup and restore an IO 4 Describe various types of system upgrade that can be performed on the TSP platform 4.1 Perform a system upgrade on the TSP-based node 4.2 Describe the product inventory feature 5 Describe the Virtual IP function on the TSP platform 5.1 Explain the distributed IP stack on the TSP platform 5.2 Perform management functions of Virtual IP on the TSP platform via the Node Management interface

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5.3 Perform the router configuration 6 Outline the different secure elements within TSP 6.1 Describe provisioning principles 6.2 Outline the concept of the JAMBALA Information Manager 6.3 Describe the usage of LDAP protocol for the directory access 6.4 Add administrators, using CM Browser 7 Describe the function of performance management on the TSP platform 7.1 Explain the Performance Management Framework (PMF) 7.2 Configure and analyze performance management data via xml files and CM browser 8 Manage the TSP hardware 8.1 Describe the procedures required to add, remove or replace traffic processors· 8.2 Replace faulty boards and cables 9 Describe the concept of the File Transfer Utility 9.1 Explain how the FTU works 9.2 Use FTU GUI to perform file transfer 10 Discuss the Diameter protocol 10.1 Describe the main purpose of the Diameter protocol 10.2 Describe the Diameter protocol layered architecture· 10.3 Explain basic Diameter concepts

Target audience

The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators.

Prerequisites


TSP 5 System Overview (LZU 108 6441)

UNIX Basics (LZU 108 206)

UNIX Fundamentals (LZUBB 108 170)

Signaling in the Core Network GSM (LZU 108 897/2)

The participant should be familiar with Linux, TCP/IP and SS7.


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© Ericsson AB 2009


Learning situation

The course is based on instructor-led lessons and practical exercises on the TSP nodes. Remote access to this equipment is available to both the Ericsson and the operator’s organizations.

36

IS Overview

LZU1086364 R4B

Description

This course gives an introduction to the Integrated Site (IS). It answers the questions: What is IS? and why IS?. The drivers for IS, the scope and the benefits are highlighted together with some examples of IS application blade systems. In addition to the general principles, some technical details are presented to provide a bridge for further studies of the Integrated Site concept.

Learning objectives


1. Understand the IS concept in general terms Describe the background to the IS concept Explain the IS basic concept Explain basic terminology related to IS Understand the benefits and drivers associated with IS

Explain the consequences of the IS concept and list areas that it will affect Understand the meaning of the IS Framework and IS Infrastructure Describe the IS approach to standardization

Describe the Equipment Practice employed in the IS (E-GEM) and name related standards

2. Give examples of possible solutions for IS based nodes Give examples of solutions for IMS, TSS and MSC-S on IS 3. Describe IS from the equipment view Describe the E-GEM subrack Describe the hardware employed for the infrastructure blade systems Explain the use of link aggregation in IS Describe the Multiple Subrack domain solution 4. Describe the main services offered by the Site Infrastructure Support Describe the purpose and function of the ISCO and BSOM Explain the purpose and function of the IS common parameters Describe the predefined internal subnets and VLANs 5. Have basic knowledge about management solutions in IS

IS Management System (ISM), the Common Management Framework (CMF) and related user interfaces Give and introduction to IS common HW and SW management

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6. Describe IS from the network view Get an idea of the use of logical networks, subnets, subnet segments and VLANs

Have basic knowledge about layer 2 switching and layer 3 routing implementation in IS Get a basic understanding of IP Addressing in IS Give an introduction to Quality of Service and Class of Service treatment in IS 7. Discuss security solutions for IS Introduce the security implementation in IS

Target audience

The target audience for this course is: Network Design Engineer, Network Deployment Engineer, System Technician, System Engineer, Field Technician, System Administrator, Application Developer, Business Developer, Customer Care Administrator

Prerequisites

The students should have a basic understanding of the network architecture for the fixed and mobile core networks. Furthermore knowledge of datacom in general and more specifically in TCP/IP is desirable.



Learning situation

Instructor Led Training (ILT). This course is based on theoretical instructor-led lessons.

Time schedule



1 Introduction 80 min

Solution Scenarios 30 min

IS Equipment View 70 min

IS System View 30 min

IS Management View 30 min

IS Network View 60 min

IS Security View 10 min

Conclusion 10 min

38

IS Operation and Configuration

LZU1086832 R2B

Description

This course provides participants with the skills and knowledge needed for managing an IS domain by exploring the elements involved in operation and maintenance and network configuration. This includes fault management, network management, hardware and software management of the IS infrastructure. Each task is complemented by practical exercises on a real IS. Participants will complete practical site management exercises using on-line documentation and the IS Management Interfaces. During the network configuration part of the training, the participants will work hands-on with configuration of the EXB, ISER and L3X blade systems.

Learning objectives


1. Describe and handle the recommended IS infrastructure Management Interfaces Connect to the SIS and ISER using the recommended management interfaces Be familiar with the structure of the ISM GUI Use the on-line help and documentation 2. Inspect and verify Network Configuration Verify defined IS and BS Logical Networks, Subnets, Subnet Segments and VLANs Check the state of virtual routers Check the routing table in Virtual Routers (VR) Verify the state of logical and physical IP interfaces in the ISER Verify VR redundancy Use the performance monitoring services for the EXB and MXB Check the routing table in the L3X Verify the state of logical and physical IP interfaces in the L3X 3. Manage Blade System Log Files View BS log files in the ISM GUI Transfer BS log files to a remote location Know what types of log files that are handled by the IS central log service 4. Manage Software

Understand the difference between software group (swg) and software delivery package, blade swg and BS swg

Download new software Upgrade software Create and restore a blade system backup and site backup Manage backups (housekeeping of backups) Keep track of installed software 5. Manage Hardware Understand the role of the shelf manager Inspect installed hardware in the ISM-GUI (sub-racks, blade systems and blades) Check valid blade types in the ISM-GUI

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Transfer a copy of the Hardware Inventory to a remote location Lock and unlock blades and blade systems Replace a faulty blade Be familiar with visual indicators on the boards 6. Detect faults and act on them Understand the role of the IS Fault Management function Monitor the IS in terms of alarm and event notifications Find relevant information on how alarms are ceased Understand how alarms are ceased Transfer alarm and event logs Create user defined alarm and event logs 7. Manage Users and Accounts Handle user accounts, access permissions and password settings in the ISM Handle access permissions and password settings in the ISER 8. Configure Management Interfaces Describe the role of Netconf in the IS CMF Enable SHTTP and SFTP Understand how scripts can be used to simplify site management 9. Perform Hardware Configuration Setup multi-subrack connections Define blade systems and add blades to blade systems Describe the blade system startup procedure 10. Setup Basic Network Configuration Describe the purpose of the IS common parameters and BS parameters Understand how BS parameters are mapped to the IS parameters Map blade system network requirements to common Integrated Site resources Explain L2 Switching and the use of link aggregation in the IS Configure L2 switching and LAG Explain the mapping between layer 2 and layer 3 Define logical networks, subnets, subnet segments and VLANs Define virtual routers and setup routing protocols for virtual routers Configure ISER IP interfaces Define traffic classes for IS common resources Configure tunnels in the ISER Configure static routing in the L3X and ISER Describe the IPv6 and IPv4 routing implementation in IS Describe IPSec/IKE for the ISER Describe handling of Diffserv (Differentiated services)

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Target audience

The target audience for this course is: System Technician, System Engineer, Field Technician

Prerequisites


LZU102397 IP Networking (or similar knowledge)

LZU 108 6364 IS Overview



Learning situation

Instructor Led Training (ILT). This course is based on theoretical instructor-led lessons and practical / hands-on exercises on IS systems.

Time schedule



1 Theory

Introduction

Management Interfaces

Introduction to IS Network Management

Blade System Log Files

Software Management

3 h

1 Exercises

Connecting to the SIS (ISM), EXB, ISER and L3X via recommended management interfaces

Using the on-line help documentation

Verifying network configuration

Checking the state of virtual routers

Viewing and transferring blade system log files

Downloading new software and performing software upgrades

Creating and restoring backups

3 h

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2 Theory

Hardware Management

Fault Management

Security Management

Management Interface Configuration

3 h

Exercises

Replacing blades

Transferring a HW inventory

Handling alarm and event logs

Locating cause of the errors using available documentation and tools (event and alarm lists)

Managing ISM Users and Accounts

Managing users in the ISER

Enabling SFTP and HTTPS

3 h

3 Theory

Hardware Configuration

Network Configuration

3 h

Exercises

Defining blade systems and adding blades to blade systems

Setting up multi-sub rack connections

Defining logical networks, subnets, subnet segments and VLANs

Creating and configuring virtual routers, tunnels and routing protocols in the ISER

Defining link aggregation for the EXB

Defining traffic classes for IS common resources

3 h

42

EMA 5.0 Overview

LZU 108 7276 R2A

Description

If you want to gain knowledge on how to improve User Provisioning efficiency, this course is for you. Multi Activation can operate with many different network elements, facilitating some routing provisioning and routing tasks. There are a lot of different ways of executing such activities, which influences directly in the performance and effectiveness of the service provided to the subscriber.

With the help of the student book provided in this course, and the guidance of a well-trained instructor, the participants will be able to learn the most important conceps of provisioning and EMA 5.0 FD3.

Learning objectives


1 Define Provisioning 1.1 Describe the basic principles of Provisioning 1.2 Describe Ericsson Provisioning System 2 Define Ericsson Multi Activation (EMA) 5.0 2.1 Explain the basic principles of Multi Activation. 2.2 Identify main functions of Multi Activation inside telecom network. 2.3 Describe EMA 5.0 evolution

3 List the Features in EMA 3.1 List the basic features of EMA 3.2 List the optional features of EMA 3.3 List the Business Domains 3.4 Describe the main features in each business domain

4 Describe EMA 5.0 Architecture & Integration 4.1 Describe the internal EMA 5.0 architecture 4.2 Define Load Balancer Layer 4.3 Define Processing Layer 4.4 Define Resource Layer 4.5 Describe EMA 5.0 Hardware 4.6 Explain EMA 5.0 Integration Process

5 Describe Supported Network Elements and solutions 5.1 List the Network Elements supported by EMA 5.0 Core

Target audience

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The target audience for this course is: Fundamentals, Customer Care Administrator, Service Technician, Service Engineer, Service Planning Engineer, Service Design Engineer, Service Deployment Engineer, Application Developer

Prerequisites

The participants should be familiar with Telecommunication Principles, Service Layer Overview, and Unix Fundamentals


The length of the course is 1 day and the maximum number of participants is 16.

Learning situation


Time schedule



1 Introduction 0,5 hour

1 Ericsson Multi Activation 5.0 FD3 1,5 hours

1 Business Domain Provisioning 1,5 hours

1 System Architecture & Integration 2 hours

1 Supported Network Elements & Solutions 0,5 hour

44

EMA 5.0 Interfaces

LZU 108 7364 R2A

Description

If you want to gain knowledge on how to improve User Provisioning efficiency, this course is for you. Multi Activation can operate with many different protocols, each one recommended to specific nodes. There are a lot of provisiong procedures using different protocols.

With the help of the student book provided in this course, and the guidance of a well-trained instructor, the participants will be able to learn the most efficient ways of operating Multi Activation and executing user provisioning tasks and procedures.

Learning objectives


1 Define EMA 1.1 Determine the basic principles of Provisioning. 1.2 Describe Ericsson Provisioning System. 1.3 Demonstrate the interfaces among BS and EMA, also between EMA and Network

elements. 2 Define CAI Protocol 2.1 Discriminate CAI message format. 2.2 Briefly describe message flow of CAI protocol. 2.3 Execute provisioning procedures using CAI. 2.4 Interpret CAI return codes. 3 Define XCAI Protocol 3.1 Define Service Order Scheduler. 3.2 Execute provisioning procedures using XCAI. 3.3 Interpret XCAI Error Codes.

4 Define CAI3G Protocol 4.1 Briefly describe CAI3G message flow. 4.2 Define CAI3G Web Service Structure. 4.3 Determine protocols used in a CAI3G message. 4.4 Execute provisioning procedures using CAI3G 4.5 Interpret CAI3G Error Codes. 5 Other protocols 5.1 List other protocols used between EMA and NEs

Target audience

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The target audience for this course is: Customer Care Administrator, Service Technician, Service Engineer, Service Planning, Design Engineer, Service Deployment Engineer and Application Developer.

Prerequisites

The participants should be familiar with Ericsson Multi Activation 5.0 or Successful completion of the following course:

EMA 5.0 Overview LZU 108 7276 R2A



Learning situation

This course is based on theoretical and practical instructor-led lessons given in a classroom environment.

Time schedule



1 EMA 5.0 Overview 0,5 hour

1 CAI Protocol 2 hours

1 XCAI Protocol 1,5 hours

1 CAI3G Protocol 1,5 hours

1 Other Protocols 0,5 hour

46

EMA 5.0 Configuration and Operation

LZU 108 7366 R2A

Description

If you want to gain knowledge on how to improve Configuration and Operation activities in EMA 5.0 FD3, this course is for you. Multi Activation can operate with many different network elements, facilitating some operators routing tasks and managing the system in a accurated way. There are a lot of different ways of executing such activities, which influences directly in the performance and effectiveness of the service provided to the subscriber.

With the help of the student book provided in this module, and the guidance of a well-trained instructor, the participants will be able to learn the most efficient ways of operating Multi Activation and executing user provisioning tasks and procedures.

Learning objectives


6 Use EMA to provision users using GUI: 1.1 Demonstrate EMA GUI 1.2 Create, retrieve, delete and modify subscriber data using GUI in the following Network

Elements: AUC, EIR, HLR, MC, PPS, FNR, FMC CAC and UMTS PDC FNR. 1.3 Investigate the Processing Log.

7 Configure Multi Activation for provisioning of network elements: 1.4 Configure different nodes using GUI (i.e. HLR, HSS, MMS); 1.5 Setup clusters; 1.6 Configure CAI DC; 1.7 Configure CAI3G DC; 1.8 Test the communication between EMA and configured node.

8 Employ Operation tools: 1.9 Explore the processing queue; 1.10 Implement access control methods; 1.11 Use the consistency tool; 1.12 Monitor alarms using the system monitor.

9 Create and execute batch files using the Service Order Batch Handler: 1.13 Create and execute a CAI/CAI3G Batch file; 1.14 Schedule a batch job. 1.15 Analyze SOBH response codes

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10 Verify if Solaris system and EMA are working properly: 1.16 Confirm some information of Solaris Operational System; 1.17 Analyze EMA process in crontab; 1.18 Use basic EMA line commands; 1.19 Check logs from EMA; 1.20 Verify EMA backups.

Target audience

The target audience for this module is: Service Engineer, Service Planning, Design Engineer, Service Deployment Engineer and Application Developer.

Prerequisites

The participants should be familiar with Ericsson Multi Activation 5.0 or Successful completion of the following modules:

EMA 5.0 Overview LZU 108 7276 R2A

EMA 5.0 Interfaces LZU 108 7364 R2A


The length of the module is 2 days and the maximum number of participants is 8.

Learning situation

This course is based on theoretical and practical instructor-led lessons given in a classroom environment.

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Time schedule



1 Provisioning Using GUI 3 hours

1 Configuration 3 hours

2 Employ Operation Tools 3 hours

2 Service Order Batch Handler 2 hours

2 Administration 1 hour

49

Multi Mediation 6.0 File and Event Surveillance

LZU 108 7357 R1A

Description

This course will give the students the basics of using the Multi Mediation 6.0 File and Event interface and learn how to extract log and alarm information.

Learning objectives


1 Describe the mediator concept 1.1 Identify the data record flow from collection to distribution

2 Describe the functions offered by the mediator 2.1 Identify the different activities in the configuration: Collectors, Value Routers,

Formatters etc.

3 Describe how different configurations can be loaded or imported in the GUI 3.1 Identify how previously saved configurations can be started in the GUI

4 Analyze and Describe the logs and alarms in the system 4.1 Identify Audit Trail Logs 4.2 Identify Event Logs 4.3 Identify Alarm Logs 4.4 Identify In Service Performance Logs 4.5 Identify Statistics Logs

Target audience

The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, Fundamentals.

Prerequisites

The participants should be familiar with telecommunications concepts and UNIX. Knowledge in SQL or database administration is recommended but not required.



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Learning situation

This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely.

Time schedule



1 Introduction 40 mins

Basic Features 40 mins

Optional Features 40 mins

Surveillance of the data stream 40 mins

Exercises 180 mins

51

Multi Mediation 6.0 Online Surveillance

LZU 108 7360 R1A

Description

Effectively utilising Ericsson Multi Mediation allows operators to introduce new services and revenue streams without delay. New and exciting business opportunities can be integrated into existing network infrastructure, using the Mediation node as a single point for charging data.

This course introduces the fundamentals of Ericsson Multi Mediation 6.0 Online - where it sits in the network, the difference with File and Event, the GUI, and basic configuration.

Learning objectives


1 Describe the Online Mediation concept 1.1 Understand were it sits in the network and why 1.2 Differentiate between Online and File and Event 1.3 Differentiate between bi-directional communications of event and session based

charging 1.4 Understand the evolution of Mediation and the different purposes of different Mediation

systems

2 Navigate the directory structure 2.1 Find your way around the system directories on an Online Mediation system 2.2 Be aware of where growing and configuration files are located

3 Become familiar with the Online Mediation GUI 3.1 Start/stop the application 3.2 Acknowledge and cease alarms 3.3 Change severity of alarms

4 Know what a configuration is and how to configure a basic one 4.1 Configure front end and back end activities 4.2 Supervise information in a Online Mediation system 4.3 Enable Trace functionality

Target audience

The target audience for this course is: Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, Service Engineers, Field Technicians, and anyone who wishes to understand the Ericsson Multi Mediation 6.0 Online product.

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© Ericsson AB 2009

Prerequisites

The participants should be familiar with telecommunications concepts and UNIX.



Learning situation

This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely.

Time schedule



1 Introducing Online Mediation 1 Hour

Navigating the Directory structure 1 Hour

Starting the Application 1 Hour

Basic configuration 3 Hours

53

MN-OSS System Administration for IMS

LZU 108 6829

Description

This course will give the student knowledge about administration of the MN-OSS system used in IMS networks.

After the course the students will be able to handle the standard maintenance of an up-and-running system.

The focus in the course is on the MN-OSS UNIX platform and the student will gain thorough knowledge about how to handle processes, errors and authority in the MN-OSS system. The course also covers fault management and network element connections.

Learning objectives


1. Describe the overall structure of an MN-OSS system. 1.1. Describe the role that MN-OSS plays in supporting an IMS network 1.2. Describe the MN-OSS architecture 1.3. Describe how the MN-OSS is located in the IMS network 1.4. Use the online documentation to find out how to perform system administrator tasks

2. Handle Authority Administration in the MN-OSS system 2.1. Add new users to the MN-OSS system 2.2. Describe the structure of the Administrative Model 2.3. Use TSS Authority Administration GUI and CLI to administer users, targets and

activities 2.4. Use TSS Password Administration CLI 2.5. Use BASE Security Manager

3. Manage the MN-OSS processes and error logs 3.1. Describe the structure of CIF and the services it provides 3.2. Describe the Managed Component (MC) Concept 3.3. Use the CIF Management Console to manage MCs 3.4. View CIF error log messages 3.5. Use CIF's command line interface

4. Manage Network Element Connections 4.1. Add Network Element: 4.2. Use Add Remove Network Element (ARNE) 4.3. Describe the parts of the system modified by changes in ARNE 4.4. Establish connection to an IMS network

5. Use and describe the main components in the fault management system

5.1. Describe the flow of alarms from network elements to the alarm viewer applications 5.2. Configure the alarm viewer applications

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6. Perform standard maintenance in the MN-OSS system 6.1. Perform platform maintenance 6.2. Handle the scripts scheduled in the crontab 6.3. Understand MN-OSS backup and restore procedures 6.4. Know the location of all vital log files

Target audience

The target audience for this course is: System Engineer. This audience is performs standard and corrective maintenance in the system.

Prerequisites

The participant would benefit from equivalent knowledge to the following external courses:

Sybase: Fast track to Adaptive Server Enterprise

Sun: Solaris System Administration I and II

The participants would also benefit from being familiar with Veritas Volume Management and have general knowledge of TCP/IP and SNMP.


The length of the course is 5 days and the maximum number of participants is 8

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Learning situation

The course consists practical sessions (task-oriented) but there will also be theoretical parts. The students will solve the tasks on a training system, using the on-line documentation. The tasks are always concluded by an instructor lead discussion.

Time schedule


Day Topics in the course

1 System administration introduction

1-2 User Administration

2-3 Process management

3-4 Handling Network Element & Fault Management

5 Regular Maintenance & Backup and Restore

56

OPERATION & CONFIGURATION TRAINING IMS Operation and Maintenance Advanced

LZU1087209 R1A

Description

This course provides the participants with competence needed to perform advanced operation and maintenance tasks on the complete IMS network.

The course is mainly practical and includes tasks like resolving alarms as well as locating and solving end-to-end session establishment faults which requires an undestanding of complex signaling traces.

Learning objectives


1 Perform analysis of signaling traces in the IMS network. 1.1 Explain common signaling traces. 1.2 Explain service specific signaling traces.

2 Use protocol traces to locate, analyze and solve faults. 2.1 Configure and use WireShark to capture and display relevant data in traces. 2.2 Perform WireShark traces in order to locate, analyze and solve end-to-end session

faults in the IMS network.

3 Solve alarms related to the IMS network nodes. 3.1 Locate the root cause of the alarms and solve them using IMS Customer Product

Information (CPI) library.

Target audience

Customer System Engineers and Service Engineers, plus Ericsson Personnel working with operation, configuration and provisioning of IMS network nodes.

Prerequisites





HSS 4.1/SLF1.1 Operation & Configuration LZU 108 7196

CSCF 4.1 Operation & Configuration LZU 108 7197

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IP-Centrex (Broadworks R14) Operation and Configuration for IMT 4.0 Networks LZU 108 7203

IMT 4.0 IS PSTN GW Configuration LZU 108 7202

The courses LZU 108 7196 and LZU 108 7197 can be replaced by CSCF 4.1 & HSS 4.1/SLF 1.1 Operation & Configuration LZU 108 7198


The length of the course is 18 hours (3 days) and the maximum number of participants is 6.

Learning situation

This training is based on theoretical and practical instructor-led sessions given in both classroom and in a technical environment using equipment and tools, which can be accessed remotely.

Time schedule



1 Examination of different signaling traces 6 hours

2 Locate and solve end-to-end session faults 6 hours

3 Locate and solve end-to-end session faults 3 hours

3 Solve alarms 3 hours

58

HSS 4.1/SLF 1.1 Operation and Configuration

LZU 108 7196 R1B

Description

This course will provide the participants with the knowledge to perform Surveillance, Operation and Configuration activities on the HSS & SLF Nodes.

It will provide practice using the procedures necessary to keep the nodes functioning and to be able to perform Network expansions.

Learning objectives

On completion of this course the participants will be able to

1 Perform surveillance tasks on the HSS and SLF 1.1 Explain the HSS and SLF Node interworking and protocols. 1.2 Explain the alarms connected to the HSS and SLF 1.3 Navigate the Element Manager and use CPIs, in order to perform basic status

checks of the nodes and interfaces 1.4 Fetch and understand relevant logs for the HSS and SLF 1.5 Perform node backup of the HSS and SLF 2 Explain how to configure the HSS and SLF in a secure and redundant way 2.1 Explain how node hardening is achieved for the HSS and SLF nodes 2.2 Explain parameters in the HSS and SLF that are important for security 3 Configure and verify the HSS and SLF Interworking interfaces and

parameters 3.1 Configure and verify the Cx interface between HSS and CSCF 3.2 Configure and verify the Sh interface between HSS and AS 3.3 Configure and verify the Zx interface between HSS and AP 3.4 Configure and verify the Gi interface between HSS and GGSN 3.5 Configure and verify the SS7/MAP interface between HSS and HLR/AUC 3.6 Configure and verify the Dx interface between SLF and CSCF 3.7 Configure and verify the Dh interface between SLF and AS 3.8 Configure and verify Service Profiles containing triggers in HSS 3.9 Configure and verify Individual Triggers in HSS 3.10 Configure Charging Profiles in HSS 3.11 Configure and Verify SLF parameters 4 Perform root cause analysis of faults in the HSS and SLF 4.1 Relate IMS end-to-end session faults to faulty parameter settings in the HSS and

SLF 4.2 Resolve alarms related to HSS faults 4.3 Resolve alarms related to SLF faults 4.4 Use signal traces in order to localize HSS end-to-end faults 4.5 Use signal traces in order to localize SLF end-to-end faults 4.6 Find and resolve provisioning faults in HSS 5 Handle Performance management for the HSS and SLF 5.1 Explain how to monitor the performance of the HSS and SLF 5.2 Configure and verify HSS measurements

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5.3 Configure and verify SLF measurements

Target audience

Customer System Engineers and Ericsson Personnel working with operation and configuration of HSS 4.1 and SLF 1.1 for IMS 4.1

Prerequisites






Duration is 3 days, maximum number of participants is 6.

Learning situation

The course is based on theoretical and practical instructor-led lessons given in a classroom environment.

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Time schedule



1 Surveillance and related tasks 5 hours

Security and redundancy 1 hour

2 Configuration and verification of interworking interfaces and parameters

2 hours

Configuration and verification of interworking interfaces and parameters

4 hours


2 hours

Performing root cause analysis of faults 3 hours

Performance Management 1 hour

61

CSCF 4.1 Operation & Configuration

LZU 108 7197 R1B

Description

This course will provide the participants with the knowledge to perform Surveillance, Operation and Configuration activities on the CSCF Node.

It will provide practice using the procedures necessary to keep the node functioning and to be able to perform Network expansions.

Learning objectives


1 Perform surveillance tasks on the CSCF 1.1 Explain the CSCF Node interworking and protocols. 1.2 Explain the alarms connected to the CSCF 1.3 Navigate the Element Manager and use CPIs, in order to perform basic status checks

of the nodes and interfaces 1.4 Fetch and understand relevant logs for CSCF 2 Explain how to configure CSCF in a secure and redundant way. 2.1 Explain how TSP network redundancy is used for CSCF 2.2 Explain how CSCF makes use of the DNS/ENUM Active Select function 2.3 Explain how node hardening is achieved for CSCF 2.4 Explain parameters in CSCF that are important for security 3 Configure and verify the CSCF Interworking interfaces and parameters 3.1 Configure and verify the Cx interface between CSCF & HSS 3.2 Configure and verify the Dx interface between CSCF & SLF 3.3 Configure and verify the Gm interface between CSCF and the Access Equipment 3.4 Configure and verify the Rf interface between CSCF and a Charging Mediator 3.5 Configure and verify the Ro interface between CSCF and a Charging Mediator 3.6 Configure and verify the interface between CSCF and the DNS/ENUM 3.7 Configure and Verify the Mr Interface between the CSCF and the MRFC 3.8 Configure and verify the ISC interface between CSCF and the Application Servers 3.9 Configure and verify the Number Normalization tables in CSCF 3.10 Configure and verify the Break Out Gateway Control Function (BGCF) 3.11 Configure and verify the Emergency Call Function, E-CSCF 3.12 Configure and Verify the Policy Control parameters 4 Perform root cause analysis of faults in the CSCF 4.1 Relate IMS end-to-end session faults to faulty parameter settings in the CSCF 4.2 Resolve alarms related to CSCF faults 4.3 Use session traces in order to localize and solve CSCF faults 5 Handle Performance management for CSCF 5.1 Explain how to monitor the performance of the CSCF 5.2 Configure and verify CSCF measurements

Target audience

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Customer System Engineers and Ericsson Personnel working with operation and configuration of the CSCF 4.1 for ICS 4.1 and IMT 4.0.

Prerequisites







Learning situation


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Time schedule




1 CSCF Security and Redundancy 2 hours

2 Configuration and verification of CSCF interworking interfaces and parameters

6 hours

3 Performing root cause analysis of faults in the CSCF 4 hours

3 Performance Management in the CSCF 2 hours

64

CSCF 4.1 & HSS 4.1/SLF 1.1 Operation and Configuration

LZU 108 7198 R1B

Description

This course will provide the participants with the knowledge to perform Surveillance, Operation and Configuration activities on the CSCF, HSS & SLF Nodes.

It will provide practice using the procedures necessary to keep the nodes functioning and to be able to perform Network expansions.

Learning objectives

On completion of this course the participants will be able to

1 Perform surveillance tasks on CSCF, HSS & SLF 1.1 Explain the CSCF, HSS & SLF Node interworking and protocols 1.2 Explain the alarms connected to CSCF, HSS & SLF 1.3 Navigate the Element Manager and use CPIs, in order to perform basic status checks

of the nodes and interfaces 1.4 Fetch and understand relevant logs for CSCF, HSS & SLF 2 Explain how to configure CSCF, HSS & SLF in a secure and redundant way. 2.1 Explain how TSP network redundancy is used for CSCF, HSS & SLF 2.2 Explain how CSCF makes use of the DNS/ENUM Active Select function 2.3 Explain how node hardening is achieved for CSCF, HSS & SLF 2.4 Explain parameters in CSCF, HSS & SLF that are important for security 3 Configure and verify the CSCF, HSS & SLF Interworking interfaces 3.1 Configure and verify the Cx interface between CSCF & HSS 3.2 Configure and verify the Dx interface between CSCF & SLF 3.3 Configure and verify the Rf interface between CSCF and a Charging Mediator 3.4 Configure and verify the Ro interface between CSCF and a Charging Mediator 3.5 Configure and verify the Mr Interface between CSCF and MRFC 3.6 Configure and verify the Sh interface between HSS and AS 3.7 Configure and verify the Zx interface between HSS and AP 3.8 Configure and verify the Gi interface between HSS and GGSN 3.9 Configure and verify the SS7/MAP interface between HSS and HLR/AUC 3.10 Configure and verify the interface between CSCF and the DNS/ENUM 3.11 Configure and verify the ISC interface between CSCF and the Application Servers 3.12 Configure and verify the Dh interface between SLF and AS 3.13 Configure and verify the Number Normalization tables in CSCF 3.14 Configure and verify the Break Out Gateway Control Function (BGCF) 3.15 Configure and verify the Policy Control parameters 3.16 Configure and verify Service Profiles containing triggers in HSS 3.17 Configure and Verify Individual Triggers in HSS 3.18 Configure Charging Profiles in HSS 3.19 Configure and verify the Emergency Call Function, E-CSCF 3.20 Configure and Verify SLF parameters 4 Perform root cause analysis of faults in the CSCF, HSS & SLF 4.1 Relate IMS end-to-end session faults to faulty parameter settings in CSCF, HSS & SLF

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4.2 Resolve alarms related to CSCF, HSS & SLF faults 4.3 Use session traces in order to localize and solve CSCF, HSS & SLF faults 4.4 Find and solve faults in CSCF, HSS & SLF related to subscriber provisioning 5 Handle Performance management for CSCF, HSS & SLF 5.1 Explain how to monitor the performance of the CSCF, HSS & SLF 5.2 Configure and verify CSCF, HSS & SLF measurements

Target audience

Customer System Engineers and Ericsson Personnel working with operation and configuration of HSS 4.1, CSCF 4.1 and SLF 1.1 for IMS 4.1

Prerequisites







Learning situation


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Time schedule





2 Security and redundancy 1 hour


2 hours


6 hours


4 hours

4 Performing root cause analysis of faults 2 hours

5 Performing root cause analysis of faults 4 hours

5 Performance Management 2 hours

67

IPWorks 5.0 Overview

LZU 108 7199 R3A

Description

The course is designed to give participants with little to no experience of DNS and DHCP an overview of the IPWorks 5.0 system. The course describes how the system can be used to deliver an efficient, highly-available and centrally managed Domain Name System (DNS), Telephone Number Mapping (ENUM) and Dynamic Host Configuration Protocol (DHCP) services for mobile and wireline IP networks. The course focuses on the various features of the system, its flexible architecture and the difference interfaces that can be used for operation and maintenance of it. The course presents deployment scenarios of the system in generic IP network, GRPS/WCDMA core network, IMS core and IMS wireline access network. Some exercises will be done at the end of the course to familiarize the participants with the IPWorks architecture and different user interfaces.

Learning objectives


1 Describe the purpose of IPWorks 1.1 Introduce and explain Domain Name System (DNS) 1.2 Introduce and explain Telephone Number Mapping (ENUM) 1.3 Introduce and explain Dynamic Host Configuration Protocol (DHCP)

2 Explain the architecture of IPWorks 2.1 List and describe the components of the IPWorks 5.0 architecture

3 Present the features of IPWorks 5.0 3.1 Domain Name System (DNS) 3.2 Telephone Number Mapping (ENUM) 3.3 ActiveSelect DNS and Dynamic DNS updates 3.4 Network Access Configuration Function (NACF) 3.5 Next Generation Resource Control (NGRC) function 3.6 Dynamic Host Configuration Protocol (DHCP)

4 Describe IPWorks 5.0 deployment scenarios 4.1 Recognize IPWorks in a GPRS/WCDMA core network 4.2 Recognize IPWorks in an IMS network 4.3 Recognize the NACF in a IMS broadband access solution 4.4 Recognize the NGRC in a IMS broadband access solution

5 Understand and work with the three different IPWorks interfaces 5.1 Describe the Control Panel 5.2 Describe the Graphical User Interface 5.3 Describe the Command Line Interface

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Target audience

The target audience for this course is: Service Planning Engineer, Service Design Engineer, Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, Service Technician, System Engineer, Service Engineer

Prerequisites

The participants should be familiar with Solaris/Unix and TCP/IP.


The length of the course is 1 day (6 hours) and the maximum number of participants is 8.

Learning situation

This course is based on theoretical and practical instructor-led lessons given in both classroom and in technical environment using equipment and tools.

Time schedule



1 Describe the purpose of IPWorks 1 hour

Explain the architecture of IPWorks 1 hour

Present the features of IPWorks 5.0 1 hour

Describe several IPWorks deployment scenarios 1,5 hours

Understand and work with the three different IPWorks interfaces

0,5 hour

Exercises 1 hour

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IPWorks 5.0 Operation and Maintenance

LZU 108 7200 R3A

Description

The IPWorks 5.0 Operation and Configuration course helps the participants to gain practical knowledge on the operation and configuration of IPWorks. The course emphasizes the knowledge of configuring the DHCP, DNS, ENUM and ActiveSelect services. The attendees are introduced to fault, node and performance management of the system. Furthermore, the course covers the security aspects of IPWorks. Some detailed examples of IPWorks functionality in IMS network are shown.

Learning objectives

1 Perform configuration management 1.1 Configure DHCP Server 1.2 Configure DNS Server 1.3 Configure ENUM Server

2 Understand ENUM Provisioning to IPWorks

3 Recognize Geographical redundancy

4 Perform fault management 4.1 Inspect alarms and work with the SNMP agents 4.2 Make log settings and perform log rotation

5 Perform node management 5.1 Backup and restore configuration files 5.2 Backup and restore MySQL data

6 Dump and view statistics

7 Handle IPWorks security aspects 7.1 Add views and areas 7.2 Configure access control lists 7.3 Configure user profiles

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Target audience

The target audience for this course is: Service Planning Engineer, Service Design Engineer, Network Design Engineer, Service Deployment Engineer, Network Deployment Engineer, System Technician, Service Technician, System Engineer, Service Engineer, System Administrator.

Prerequisites

Successful completion of the following course:

IPWorks 5.0 Overview - LZU 108 7199


The length of the course is 2 days (12 hours) hours and the maximum number of participants is 8.

Learning situation

This course is based on theoretical and practical instructor-led lessons given in both classroom and in technical environment using equipment and tools.

Time schedule



1 Perform configuration management 5 hours

Understand ENUM Provisioning to IPWorks 1.5 hours

Recognize Geographical redundancy 0.5 hours

Perform fault management 1 hour

2 Perform node management 1 hour

Dump and view statistics 1 hour

Handle security aspects 2 hours

71

PGM 4.1 Operation & Configuration

LZU1087204 R1A

Description

Is Presence and Group & Data Management (PGM) part of your IMS implementation? Do you need to understand how to operate, maintain and configure your PGM node?

This course will help the students to gain a thorough understanding of the tasks necessary to perform on the PGM and the Ericsson Application Server (EAS). It is targeted to those with TSP experience who also need the application level knowledge.

Learning objectives


1. Describe where EAS is positioned in IMS. 2. Describe the EAS architecture. 3. Use the TSP Node Management Toolbox to identify the EAS-related alarms and

notifications. 4. Navigate the SPA Console to perform basic checks of EAS parameters. 5. Perform Disk DBMS backup. 6. Identify relevant EAS logs. 7. Monitor the EAS performance measurements via LDAP. 8. Set up and analyze performance measurements for EAS. 9. Perform EAS user security management. 10. Extract and analyze application logs from the EAS. 11. Perform DNS server and network connection verification. 12. Describe the PGM components and their roles in IMS networks. 13. Describe PGM interworking. 14. Analyse SIP traces to find PGM-related events. 15. Use the TSP Node Management Toolbox to identify PGM related alarms and

notifications. 16. Navigate the SPA Console to perform basic checks of PGM parameters and interfaces. 17. Identify relevant PGM logs. 18. Monitor the PGM performance measurements via LDAP. 19. Set up and analyze performance measurements for PGM. 20. Check PGM database from command line

Target audience

The target audience for this course is: System Engineer, Service Engineer

Prerequisites

The participants should be familiar with...or Successful completion of the following courses:



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TSP5 Operation & Maintenance LZU 108 6443



Learning situation

This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools.

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Time schedule

The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. (This paragraph is mandatory).


1 Perform EAS Operation and Maintenance tasks, such as Fault-, Node-, and Performance Management

3 hours

Perform EAS Operation & Configuration tasks, such as Performance Management, Security Management, and Fault Handling

2 hours

2 Perform PGM Operation and Maintenance tasks, such as Fault-, Node-, and Performance Management

6 hours

Perform PGM Operation and Configuration tasks such as Performance Management and Database checking

1 hour

74

SBG3.0 Operation and Configuration for IMS

LZU 108 7201 R2A

Description

Concerned about security of your IMS network? Wanted to know what SBG can offer? Without SBG, your IMS network is vulnerable to attack from both internally and externally. This course will help you to understand the importance of SBG in IMS network from security point of view and supports for other features and functions. It will also cover operational aspects and configuration so that you can operate and configure Ericsson SBG 3.0 with FD1 in your network.

Learning objectives


1 Describe SBG 3.0 with FD1 Features and Functions 1.1 List SBG Interfaces and Protocols 1.2 List and Describe SBG Features and Functions 1.3 Describe the mapping of SBG functions to standard 1.4 Describe the position of SBG in various IMS solutions.

2 Describe SBG System Architecture 2.1 Describe the logical architecture of SBG 2.2 Describe the Hardware and Software implementation of SBG

3 Perform Surveillance activities (basic operation and maintenance) of SBG 3.1 Login and navigate the SBG element manager and the SBG CPI 3.2 Monitor the SBG Status and Interfaces 3.3 Monitor SBG Alarms and Events 3.4 Initiate and collect SBG logs 3.5 Perform SBG Backup 3.6 Initiate and collect SBG statistics

4 Describe network use cases with SBG 4.1 Describe signaling flow via SBG 4.2 Describe media flow via SBG

5 Describe the Installation process of SBG 5.1 Describe the SBG Installation process 5.2 Describe possible options for SBG installation 5.3 Describe the IS network configuration for SBG

6 Configure and verify the SBG Interworking interfaces 6.1 Configure and verify SBG interface towards access or foreign network 6.2 Configure and verify SBG interface towards core network 6.3 Configure and verify SBG e2 interface (Geographical Location) 6.4 Configure and verify SBG Rq interface (Admission Control) 6.5 Configure and verify SBG Rf interface (Charging) 6.6 Configure and verify SBG interface towards DNS

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6.7 Configure and verify SBG signaling and media routing 6.8 Configure and verify SBG function specific parameters.

7 Describe and Configure SBG Features 7.1 Describe the handling of NAPTR failures as defined in RFC 3263 default procedure. 7.2 Describe and configure Hosted NAT traversal. 7.3 Describe and configure the User agent whitelist. 7.4 Describe how to display contact bindings for a specific user.

8 Describe and configure the SBG TISPAN P-CSCF functionality 8.1 Describe the new role which allows an A-SBG to act as a P-CSCF towards a core

network. 8.2 Describe and configure the new SIP Mw-reference point. 8.3 Describe and configure the SBG P-CSCF handling of Via headers compared with the

SBG in an A-ALG role. 8.4 Describe the handling of the P-Associated-Identity header. 8.5 Describe the default hard-coded topology hiding for P-CSCF role. 8.6 Describe and configure an E-CSCF as outgoing proxy for emergency calls using UDP

and/or TCP as transport protocol.

9 Perform root cause analysis of faults in SBG 9.1 Analyze and solve SBG alarms 9.2 Analyze and solve end to end signaling faults

10 Set up and analyze performance measurements for SBG

11 Describe how to configure a secure and redundant SBG 11.1 Describe the fallback option for Geographical redundancy of SBG

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Target audience

The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, Service Engineers and System Administrators.

This audience is responsible for operation and configuration of the SBG.

Prerequisites




Integrated Site Overview LZU 108 6364

Intergrated Site Operation and Configuration LZU 108 6832


The length of the course is 18 hours (3 days) and the maximum number of participants is 8.

Learning situation

The course is based on the theoretical and practical instructor-led lessons given in a classroom environment with remote access to the SBG.

Time schedule

The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate


1 Features and Functions 2 hrs Architecture 1 hr

Surveillance Activities 1.5 hrs

SBG Network use cases 1.5 hrs

2 SBG Installation 1 hr

SBG Configuration 3 hrs

P-CSCF Configuration 2 hrs

3 Alarms and Events analysis 2 hr

SBG measurement analysis 1 hr

SBG Fault Finding 2 hrs

SBG Node Hardening 1 hr

IS MGC 5.1 Operation and Configuration

LZU 108 7207 R1B

Description

This course will provide the participants with the knowledge to perform Surveillance, Operation and Configuration activities on the IS MGC (Integrated Site Media Gateway Controller) Node.

It consists of theory and practical exercises on how to operate and configure the MGC on Ericsson Integrated Site. This includes configuration of IP and TDM signaling, number analysis and routing.

Learning objectives


1 Describe IS MGC with its Features and Functions 1.1 List IS MGC Interfaces and Protocols 1.2 List and Describe IS MGC Features and Functions 1.3 Understand the position of IS MGC in various solutions (IMS Multimedia Telephony

and Video Gateway)

2 Describe IS MGC System Architecture 2.1 Describe logical architecture of IS MGC 2.2 Describe Hardware and Software implementation of IS MGC

3 Understand Surveillance activities (basic operation and maintenance) of IS MGC 3.1 Using MGC element manager and using the IS MGC CPI 3.2 Monitor the IS MGC Status and Interfaces 3.3 Monitor IS MGC Alarms and Events 3.4 Initiate and collecting IS MGC logs 3.5 Perform IS MGC Backup 3.6 Viewing IS MGC statistics

4 Understand network use cases with IS MGC 4.1 Understand signaling flow via IS MGC

5 Understand the Installation process of IS MGC 5.1 Understanding the IS MGC Installation process 5.2 Look at possible options for IS MGC installation 5.3 Understand the IS network configuration for IS MGC

6 Configure and verify the MGC Interworking interfaces 6.1 Configure and verify IS MGC interface towards Media Gateway (MG) 6.2 Configure and verify IS MGC interface towards IP network 6.3 Configure and verify IS MGC interface towards TDM network 6.4 Configure and verify IS MGC Charging interface 6.5 Configure and verify IS MGC interface towards DNS

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6.6 Configure and verify IS MGC number analysis table 6.7 Configure and verify IS MGC routing analysis

7 Perform root cause analysis of fault in IS MGC 7.1 Analyze and solve IS MGC alarms 7.2 Analyze and solve end to end signaling fault

8 Analyze measurement for IS MGC

9 Understand how to configure a secure and redundant IS MGC

Target audience


This audience is responsible for operation and configuration of the IS MGC.

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Prerequisites





Intergrated Site Operation and Configuration LZU 108 6832



Learning situation

The course is based on the theoretical and practical instructor-led lessons given in a classroom environment.

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Time schedule



1 Features and Functions 2 hours

Architecture 1 hour

Surveillance Activities 2 hours

MGC Network Use Cases 1 hour

2 MGC Installation 1 hour

MGC Configuration 3 hours

Alarms and Events Analysis 1 hour

MGC Measurement Analysis 0,5 hours

MGC Node Hardening 0,5 hours

IS MGW 1.2 Operation and Configuration for IMS

LZU 108 7265 R1B

Description

This course will provide the participants with the knowledge to perform Surveillance, Operation and Configuration activities on the IS MGW (Integrated Site Media Gateway) Node.

It consists of theory and practical exercises on how to operate and configure the MGW on Ericsson Integrated Site. This includes configuration towards IP and TDM interface.

Learning objectives


1 Describe IS MGW with its Features and Functions 1.1 List IS MGW Interfaces and Protocols 1.2 List and Describe IS MGW Features and Functions 1.3 Understand the position of IS MGW in various solutions (IMS Multimedia Telephony

(IMT), Telephony Softswitch Solution (TSS) and Video Gateway (ViG))

2 Describe IS MGW System Architecture 2.1 Describe logical architecture of IS MGW 2.2 Describe Hardware and Software implementation of IS MGW

3 Understand Surveillance activities (basic operation and maintenance) of IS MGW 3.1 Using MGW element manager and using the IS MGW CPI 3.2 Monitor the IS MGW Status and Interfaces 3.3 Monitor IS MGW Alarms and Events 3.4 Initiate and collecting IS MGW logs 3.5 Perform IS MGW Backup 3.6 Initiate and collect IS MGW statistics

4 Understand network use cases with IS MGW 4.1 Understand control signaling and media flow via IS MGW

5 Understand the Installation process of IS MGW 5.1 Understanding the IS MGW Installation process 5.2 Look at possible options for IS MGW installation 5.3 Understand the IS network configuration for IS MGW

6 Configure and verify the MGW Interworking interfaces 6.1 Configure and verify IS Virtual MGW 6.2 Configure and verify IS MGW interface towards IP network 6.3 Configure and verify IS MGW interface towards TDM network 6.4 Configure and verify Media Supervision

7 Perform root cause analysis of fault in IS MGW

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8 Analyze measurement for IS MGW

9 Understand how to configure a secure and redundant IS MGW

Target audience


This audience is responsible for operation and configuration of the IS MGW.

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Prerequisites





Intergrated Site Operationd and Configuration LZU 108 6832



Learning situation

The course is based on the theoretical and practical instructor-led lessons given in a classroom environment.

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Time schedule



1 Features and Functions 2 hours

Architecture 1 hour

Surveillance Activities 2 hours

MGW Network use cases 1 hour

2 MGW Installation 1 hour

MGW Configuration 2 hours

Alarms and Events analysis 1 hour

MGW measurement analysis 1 hour

MGW Node Hardening 1 hour

MRF 4.2 Operation and Configuration

LZU1087205 R1A

Description

Are you implementing IMS? Do you need to understand how to operate, maintain and configure the Media Resource Function?

This course will provide the participants with the knowledge to perform Surveillance, Operation and Configuration activities on the MRF including the MRFC and MRFP nodes.

It will provide practice using the procedures necessary to keep the node functioning and to be able to perform Network expansions.

It is targeted to those with TSP experience who also need the application level knowledge.

Learning objectives


1. Perform MRF Surveillance tasks, with specific attention to 1.1 Describe where MRF is positioned in IMS 1.2 Describe the MRF architecture 1.3 Use the TSP Node Management Toolbox to identify the MRF-related alarms and notifications 1.4 Connect with the LDAP browser to perform basic checks of MRF node parameters 1.5 Identify relevant MRF logs 1.6 Monitor the MRF performance measurements via LDAP 2. Describe the changes in MRF 4.2 2.1 Identify the changes introduced in Mr and Rf interface 2.2 Explain the new Mp interface from the MRFC and MRFP 2.3 Describe the new configuration, alarm and counters 2.4 Identify the new capacity figure of MRF 4.2 via LDAP 3. Explain the operation of MRF 3.1 Explain end-to-end signaling sequences where the MRF is used 3.2 Explain the MRFC and MRFP Node interworking and protocols 3.3 Explain the alarms connected to the MRF 3.4 Explain how to monitor the performance of the MRF 3.5 Explain how the MRFC acts as a VXML platform 3.6 Explain how the MRF acts as a conferencing enabler 3.7 Explain the MRF announcement function 3.8 Explain the MRF trans-coding function 4. Understand how to configure MRF 4.1 Configure and verify the Mr Interface towards the CSCF and External Application Servers 4.2 Configure and verify the Mp interface Between the MRFC and an external MRFP 4.3 Configure and verify the Rf interface Between the MRFC and a charging system

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4.4 Identify relevant MRF logs 4.5 Configure and verify the interface between the MRFC and the DNS 4.6 Configure and verify MRF measurements 5. Describe the changes in MRF 4.2 5.1 Explain the new Diameter protocol changes in the Rf interface 5.2 Explain the new interface to the MRFP using the H2.48 protocol 6. Explain end-to-end signaling sequences where the MRF is used 7. Explain the MRFC and MRFP Node interworking and protocols 8. Explain the alarms connected to the MRF 9. Explain how to monitor the performance of the MRF 10. Explain how the MRFC acts as a VXML platform 11. Explain how the MRF acts as a conferencing enabler 12. Explain the MRF announcement function 13. Explain the MRF trans-coding function 14. Identify relevant MRF logs 15. Configure and verify the Mr Interface towards the CSCF and External Application

Servers 16. Configure and verify the Mp interface Between the MRFC and an external MRFP 17. Configure and verify the Rf interface Between the MRFC and a charging system 18. Configure and verify the interface between the MRFC and the DNS 19. Configure and verify MRF measurements

Target audience

The target audience for this course is: System Engineer, Service Engineer

Prerequisites

The participants should be familiar with...or Successful completion of the following courses:


TSP 5 Operation & Maintenance LZU 108 6443 R2B/1



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Learning situation

This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools.

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Time schedule



1 Main Learning Objectives 1-9 6 hours

2 Main Learning Objectives 10-19 6 hours

PTT Server 4.1 Operation and Configuration

LZU1087516 R1A

Description

Are you implementing Push To Talk (PTT)? Do you need to understand how to operate, maintain and configure your PTT Server?

This course will help the students to gain a thorough understanding of the tasks necessary to perform on the PTT Server.

The PTT Server 4.1 is divided into two main parts; the PTT Application Server (PTT-AS) implemented in the Ericsson Application Server (EAS) and the Media Resource Function (MRF). This course is targeted to those with TSP experience who also need the application level knowledge. It covers as well EAS Operation, Maintenance and Configuration tasks.

Learning objectives


6 Perform EAS Surveillance tasks. 6.1 Describe where EAS is positioned in IMS. 6.2 Describe the EAS architecture. 6.3 Use the TSP Node Management Toolbox to identify the EAS-related alarms and

notifications. 6.4 Navigate the SPA Console to perform basic checks of EAS parameters. 6.5 Perform Disk DBMS backup. 6.6 Identify relevant EAS logs. 6.7 Monitor the EAS performance measurements via LDAP.

7 Perform EAS Operation & Configuration tasks. 7.1 Set up and analyze performance measurements for EAS. 7.2 Perform EAS user security management. 7.3 Extract and analyze application logs from the EAS. 7.4 Perform DNS server and network connection verification.

8 Describe the PTT Server components and their roles in IMS. 8.1 Describe PTT Server Interworking.

9 Describes PTT Server Call Flows. 9.1 Analyze SIP traces to find PTT Server related events. 10 Operate and configure the PTT Server. 10.1 Use the TSP Node Management Toolbox to identify PTT Server related alarms and

notifications. 10.2 Navigate the SPA Console to perform basic checks of PTT Server parameters and

interfaces.

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10.3 Identify relevant PTT Server logs. 10.4 Monitor the PTT Server performance measurements via LDAP. 10.5 Set up and analyze performance measurements for PTT Server. 11 12

Target audience

The target audience for this course is: System Engineer, Service Engineer.

Prerequisites


IMS 4.1 Overview (LZU 108 7192)

IMS Signaling (LZU 108 7193)

TSP Operation & Maintenance (LZU 108 6443)

MRF 4.2 Operation and Configuration (LZU1087205 R1A)



Learning situation


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Time schedule



1 EAS 4.1 Surveillance 3.0 h

EAS 4.1 Operation and Configuration 2.0 h

PTT Server 4.1 Surveillance I 1.0 h

2 PTT Server 4.1 Surveillance II 3.0 h

PTT Server 4.1 Operation and Configuration 3.0 h

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APPLICATION DEVELOPMENT IMS Service Development Studio (SDS) 4.1 Application Development

LZU 108 7545 R1B

Description

Service Development Studio (SDS) is a tool for development and end-to-end testing of new IMS applications in an efficient and cost effective way.

This course will allow developers to create applications and services that highlight many features of the IP Multimedia Subsystem (IMS). Over the 4 days of the course, the major functions and components of SDS will be demonstrated at your fingertips and the hands-on exercises will help you get a head start in the process of development, deployment and end-to-end testing of both the client and server side of IMS applications.

Learning objectives


13 Understand the basic concept of IMS and its functionalities 13.1 Identify some of the services and applications that use IMS 13.2 Analyse the architecture and operation of IMS 14 Identify the protocols used in IMS 14.1 Determine the main SIP messages and headers 14.2 Examine SIP message flows 14.3 Assess how SIP operates in relation to IMS 14.4 Explain the usage of SDP and MSRP in conjunction with SIP

15 Examine the usage, installation and configuration of SDS 15.1 Examine SDS and its capabilities 15.2 Describe service creation with SDS 15.3 Demonstrate the functions of Eclipse 15.4 Assess the SDS plug-ins to Eclipse 15.5 Perform installation of SDS and GlassFish/SailFin 15.6 Configure the IMS settings of SDS 16 Examine the use of SDS to develop a Server Application 16.1 Examine the Servlet Lifecycle 16.2 Use the SIP Servlet API to create SIP servlets using SDS 16.3 Demonstrate how to deploy, run and debug a servlet using SDS 16.4 Demonstrate how to deploy servlets to the GlassFish/SailFin JavaEE/SIP Server

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16.5 Use the SDS Test Agent tool to test Server applications 16.6 Use the Automated Testing Framework (ATF) to test Server applications 16.7 Use the Visual Traffic Flow (VTF) to examine SIP message flows 17 Examine the use of SDS to develop a Client Application 17.1 Explain the IMS Client Platform (ICP) 17.2 Examine the Symbian Emulator 17.3 Examine the IMS Java Client Utility (IJCU) 17.4 Examine the Wireless Toolkit (WTK) 17.5 Use the ICP and IJCU API in building client applications 17.6 Deploy client applications on different platforms

Target audience

The target audience for this course are:

Service Planning Engineers

Service Design Engineers

Service Deployment Engineers

Application Developers

Prerequisites

The trainees should be familiar with Java, J2EE (mainly servlets), J2ME, IP networking protocols and 3GPP concepts. They need also to be familiar with at least one Java IDE tool, preferably Eclipse.



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Learning situation

This course is based on instructor-led theory conducted in a classroom environment and practical exercises. The theoretical lectures explain and describe the SDS and its features. During the practical sessions of the course the participants will install the SDS on a PC and develop and test some simple IMS applications.

Time schedule



1 Overview of IMS 1 hour

Installation and demo of the SDS tool 2 hours

Overview of the main protocols used in IMS 3 hours

2 SDS introduction 1 hour

Server application creation, deployment and testing 2 hours

Server application creation exercises 3 hours

3 Server application creation exercises (continued) 2 hours

Client application creation (ICP)

Client application creation exercises

2 hours

2 hours

4 Client application creation (IJCU)

Client application creation exercises

2 hours

2 hours

Presence in IMS and other enablers 1 hour

Revision 1 hour

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