Improving WSH for the Waste Management Industry A Leading Institute for WSH Knowledge and Innovations Tan Pe Ter Senior Manager (Planning & Evaluation) Workplace Safety and Health Institute www.wsh-institute.sg
Nov 10, 2015
Improving WSH for the Waste Management Industry
A Leading Institute for WSH Knowledge and Innovations
Tan Pe TerSenior Manager (Planning & Evaluation)Workplace Safety and Health Institute
www.wsh-institute.sg
2OverviewOverview
INDUSTRY
PARTNEREducating & Engaging
Stakeholders, Promoting
WSH
WSHCWorkplace Safety & Health Council
THINK TANK
Charting New Grounds
for WSH Excellence and
Innovation
WSHIWorkplace Safety & Health Institute
REGULATOR
Legislation, Policies,
Compliance Assistance &
Enforcement
OSHDOccupational Safety & Health Division
Progressing WSH in Singapore
Singapores WSH Framework
About WSH InstituteAbout WSH Institute
A Leading Institute for WSH Knowledge and Innovations3
About WSH InstituteAbout WSH Institute
As part of our endeavour to establish Singapore as a Centre of
Excellence for WSH, we will develop an Institute dedicated to WSH ....
The Institute can also explore establishing a link with global risk observatories and share research
findings on new and emerging WSH hazards unique to Asia.
- Extracted from Workplace Safety and Health Strategy 2018
WSH Institute was formed in Apr 2011 as recommended in the WSH 2018 national strategy
A Leading Institute for WSH Knowledge and Innovations4
What we doWhat we do
Our Vision: A leading institute for WSH knowledge and innovations
Our Mission: Enhancing WSH through knowledge, innovations and solutions
A Leading Institute for WSH Knowledge and Innovations5
6OverviewOverview
Background
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The Industry
Waste management industry is governed and regulated by the Waste and
Resource Management Department (WRMD) of the NEA
About 300-400 licenced general waste collectors in Singapore
Incineration plants receive between 200 and 900 waste trucks per day
More than 60 cases of bin falling incidents were reported incinerator plants
from 2009-2011
How it started
Between 2009 and 2011, incineration plants witnessed a number of
workplace incidents resulting in injuries to workers.
Mainly involved truck-mounted refuse bins dropping from the trucks during
the process of discharging refuse.
Back injuries and disorders from bin drop incidents
Other body injuries from manual handling work
Industry sought help from MOM & WSHI on recommending interceptive
solutions
Potential Impact to stakeholders
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Fatal or serious injuries
Lost capacity and
productivity
Repair, recovery costs and
compensation
Delay in waste collection. Traffic disruption around incineration plants
Disruption to road traffic from queues
Economic loss, delays and longer queues
Potential compromise to Public hygiene/
health from delays in collection
What was done?
A Leading Institute for WSH Knowledge and Innovations
i. The WSH Institute identified the key stakeholders in the waste management
industries and interviewed the relevant industry representatives
ii. Further information on the needs and challenges surrounding the container
falling issues were gathered from the government agencies, waste collection
companies, and the incineration plant operators.
9
Identifying the Problem / Issue
Formulating the Research Objectivesi. To understand key contributing factors to the
string of incidents at waste-to-energy plant;
ii. To identify and recommend options (both
short/medium term and long term solutions) on
how the safety of the waste collection,
unloading and incineration plant could be
improved; and
iii. To propose a framework to set safety standards
and raise the productivity and professionalism
of the waste management industry
What was done?
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3. Select Methods Formulating and consulting on the Recommendations
i. Various possible contributory factors such as engineering design, human
factors and operational framework were investigated in detail.
ii. The root cause of the waste container incidents was attributed to the sudden
opening of the central lock of the hook loader during tipping operations.
(human error, mechanical failure and control system failure)
iii. To resolve the issue holistically, 17 recommendations (for short, medium or
long term durations) with details of key follow-ups were suggested.
EngineeringEngineeringHumanFactorsHumanFactors
Operational FrameworkOperational Framework
EngineeringHumanFactors
Operational Framework
Schematic of parts in hook loader
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Image courtesy of Palfinger
Schematic of various modes
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(b) Loading
(d)Tipping
(a) Platform
(c) Container Mounted
Image courtesy of Palfinger
The agreed recommendations
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3. Select Methods Key Recommendations
Num Recommendation
Short Term
1Safety Alert to be issued to drivers and workers informing them on
the critical features of vehicle, and common poor and good practices.
2 Sample Visual Vehicle Inspection at Weighbridge
3Introduce job aid for visual inspections of rear locks for waste
collectors and/or Drivers
4Introduce visual inspection of container condition and compatibility
waste collectors and/or Drivers
5Review discharge of waste at IPs SOP
6Review incident data to see which make of hook loader was involved
in the bin-falling incident
The agreed recommendations
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3. Select Methods Key Recommendations
Num Recommendation
Medium Term
7 Introduce container certificates as part of licensing
8 System to penalise companies with persistent over-loaded trucks
records
9 Introduce a zero tolerance policy on bin falling incidents
10 Code of practice for safe unloading of waste - Safe selection,
operation, maintenance and inspection of hook loaders
11 Joint Inspection Visits by Government Agencies
12 Introduce systematic consideration of human factors in accident
and incident investigation
13 Review the Workforce Skills Qualification
The agreed recommendations
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3. Select Methods Key Recommendations
Num Recommendation
Long Term
14
Contract and licensing arrangements - Allow the Incineration Plant
Managers to have a greater control of safety issues on waste
operations on their sites
15 Enhancing Fail-safe design of Hook loader
16
Introduce Walking floor designs for trailers for refuse unloading
process
17 Revision of scope of the Lifting Regulations
Outcomes and benefits to stakeholders
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Stakeholder Expected and Recorded Outcomes
Driver &
refuse crew
Safer bin tipping process
Potentially higher income for paid-by-trip drivers, as they can cover more trips
as a result of shorter queues and safer and more efficient disposals
Less MC days due to injuries/ill health from previously unsafe practices
Employer of
driver or
crew
Avoidance of remedial costs from recovering fallen bins or trucks and
administrative costs from accident investigations
Faster turnaround to clients (waste generators) requests
Incineration
plants
A significant 50 % reduction in number of containers falling incidents, from 2010
to 2012 after key measures were put in place
Improved productivity of incineration plants with less downtime
NEA A holistic framework that helps their various stakeholders better understand,
manage and prevent major workplace disruptions hence improving productivity,
safety and health of workers. MOM
LTA Increased detection rate of overloaded heavy vehicles with better intelligence
gathering.
WDA
Enhancement to specific areas of their current WSQ syllabus for drivers and
crew to improve the management of safety and health as well as operational
effectiveness.
General
Public
More on-time waste collection and better quality to life and environment.
Less traffic disruption on public roads around incineration plants due to queues
of heavy vehicles.
17
OverviewOverview
Pictorial Safety Guide for General Waste Collectors
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WMRAS, in collaboration with
the National Environment
Agency, Ministry of Manpower
and Workplace Safety and
Health Council jointly produced
a Safety Guide for General
Waste Collectors. (Photographs
with courtesy from Veolia
Environmental Services
Singapore)
Downloadable from WMRAS
website
http://www.wmras.org.sg/957
GuidePersonal
protective
Equipment
(PPE)
Pre-Operation
Vehicle Checks
Steps in
Loading &
Unloading of
Bins
Safe Removal
of Cover from
OTC
Steps in
Discharging
Waste
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Contents of the Pictorial Safety Guide
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Contents of the Pictorial Safety Guide
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Contents of the Pictorial Safety Guide
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Partners, Stakeholders and Sponsors
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