Improving the student experience Gavin Henrick

Student

experience

Gavin Henrick

@ghenrick

MoodleMoot Spain 2015

#mootes15

the world’s open source learning platform

the world’s open source learning platform

What is the student experience?

● Social

● Collaborative

● Organisation processes

● Organisation systems

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Organisation systems - Moodle

● Recognition

● Access

● Navigation

● Consumption

● Extraction

● Communication

● Reporting

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Recognition

● Knowing instantly where they are by looking at the site

● Application of brand to Moodle

● A theme?

● Process?

● Content?

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Access

● Providing options for access

● Mobile friendly

● Mobile App

● Different devices

● Desktop

● Secure

● Single Sign on

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Navigation

● Finding their way around the sites

● Finding what they want

● Finding it when they want, and need it

● Finding their way from one task to another

● Finding their way

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Consistency

When you browse through a website, like a news site, the one thing you

will know is where things will be.

● Category pages are consistent

● Content pages are consistent

● Consistency is what keeps you from getting stressed by too much

change as you go around the site.

How do you apply this to Moodle sites and courses?

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Information Architecture

It is the structural design of shared information environments.

"the art and science of organizing and labelling websites ... to support

usability." - Information Architecture Institute.

"consciously organising the content and flow of a website" - The Guardian http://www.theguardian.com/help/insideguardian/2010/feb/02/what-is-

information-architecture

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How does this impact a course?

Take the key components

• Organising the content

• Designing navigation

• Improving flexibility

• Labelling

• Research

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Consumption

● Using the content

● on devices of their choices

● At a place of their choice

● At a time of their choosing

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Extraction

● What is their take-away?

● Printed handouts?

● Photographs?

● Recording lectures on phones

● Downloading lecture notes

● Editing and annotating notes

● Revising a section of the video of a lecture

● Sharing notes

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Communication

● Receiving timely information from lecturers

● Being notified of organisational issues

● Providing feedback to appropriate contact

● Contacting other students to collaborate and assist

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Reporting

● Where am I?

● What have I done?

● What have I still to do?

● How am I doing compared to others?

● How am I doing compared to what I should be doing?

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Improving the student experience

● It is quantifiable

● It is tangible

● It is in your control

● What are you going to do first?

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Example Credits

● Slide 5 - Dublin City University Moodle Login page - http://www.dcu.ie/

● Slide 6 - RCSI School of Pharmacy Login - http://www.rcsi.ie/

● Slide 8,17 - Moodle Mobile - https://docs.moodle.org/Moodle_Mobile

● Slide 10 - Dont Memorise project - http://dontmemorise.com/

● Slide 14,15,20,21 - IT Sligo Lean Sigma Quality Mooc - http://www.itsligo.ie/

● Slide 23 - Maynooth University Funded Dashboard plugins -

https://www.maynoothuniversity.ie/

● Slide 24 - My Grades Report funded by Dublin City University - http://www.dcu.ie/

● Slide 25 - Compass Competency Activity Visualisation funded by RCSI School of

Pharmacy - http://www.rcsi.ie/

Thank you

Gavin Henrick

Community Projects Manager

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