Improving Performance and Accountability Measures in the Irish Civil Service Thursday, 27 November, 2015 OECD Meeting of the Senior Budget Official Performance and Results Network Dr Orlaigh Quinn Programme Director, Reform and Delivery Office Department of Public Expenditure and Reform, Ireland 1
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Improving Performance and Accountability
Measures in the Irish Civil Service
Thursday, 27 November, 2015
OECD Meeting of the Senior Budget Official Performance and Results
Network
Dr Orlaigh Quinn
Programme Director, Reform and Delivery Office
Department of Public Expenditure and Reform, Ireland
1
Public Service Reform Context
Civil Service Renewal
Strategic Planning Framework
Performance management and accountability in
the Senior Civil Service
Other Relevant Measures
Reflections and Lessons learned
Presentation Overview
2
Background Context
3
Rationale for reform to-date
Rationale for Reform
Consolidating Expenditure
Rebuilding public trust
Delivering Industrial peace
Increased demand for services
Meeting Public Expectations
Reduced Staff numbers
4
Ongoing Fiscal Constraints
High level of Debt
Fiscal Challenge
Demographic Pressures
Expenditure Pressures across Government Departments
Revenue buoyancy cannot be used to increase expenditure
Population up 502,000 since 2005
(Increase of approx. 12%)
Life expectancy up by 3 years (male) and
2.5 years (female) since 2003
Highest birth rate in the EU
Highest percentage of Under 15s in EU
Increased number of Over 65s
10% more primary school pupils since
2008
23% more beneficiaries of weekly social
protection payments since 2008
31% more medical cards than in 2008
5
Public Service Reform in Ireland – Broad
Approach
First Public Service Reform Plan 2011-2013
• Focus on reducing costs, eliminating
duplication and increased efficiency
Second Public Service Reform Plan 2014-2016
• Focus on improved service delivery and
better outcomes for citizens, alongside
ongoing efficiency measures
Civil Service Renewal Plan published in October
2014
6
Public Service Reform in Ireland – Key
objective to deliver improved outcomes
Outcomes for Citizens
More streamlined and integrated
services
Commissioning models for better
service delivery
Improved access to information
Outcomes for Businesses
Greater use of digital channels
Reduced administrative burden
Making Ireland a good place in which
to do business
Outcomes for Public Servants
Greater use of technology
Develop capacity, capability and
leadership
Increased mobility and development
7
Overall Public Service Reform Framework
Better Outcomes
A Focus on Service Users A Focus on Efficiency A Focus on Openness
and Accountability A Focus on Leadership, Renewal and Delivery
Local Government Justice Sector Civil Service Education Sector Health Sector
8
Civil Service Renewal Plan
Vision: To provide a world-class service to the State and to the people of Ireland