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Twitter Hashtag #QUAL360 November 20-21, 2013 | Singapore
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Page 1: Improving Innovation. With Clever Co-Creation - Dialego

Twitter Hashtag #QUAL360

November 20-21, 2013 | Singapore

Page 2: Improving Innovation. With Clever Co-Creation - Dialego

Platinum Sponsor

Association Partners

Media Sponsors

Page 3: Improving Innovation. With Clever Co-Creation - Dialego

Improving Innovation. With Clever Co-Creation.

Qualitative 360 Asia Pacific, Singapore 20th of Nov. 2013

1 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 4: Improving Innovation. With Clever Co-Creation - Dialego

Today’s showcase and work example:

2 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 5: Improving Innovation. With Clever Co-Creation - Dialego

How to make vacuum cleaning a moment of joy

3 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Results from a previous online co-creation

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New Vacuum Cleaner Live Co-Creation

4 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Today’s joint challenge:

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5 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

New Vacuum Cleaner Live-Co-Creation Agenda

Today

Our believe and method 05 min. 13:30 – 13:35

Preliminary Results Online-Co Creation 05 min. 13:35 – 13:40

Introduction Live Co-Creation 05 min. 13:40 – 13:45

Live Co-Creation Session 35 min. 13:45 – 14:20

Group presentations 10 min. 14:20 – 14:30

Analysis Live-Co-Creation overnight (150 panelists)

Tomorrow

Introduction Idea Filter 05 min. 16:45 – 16:50

Presentation results 15 min. 16:50 – 17:05

Open discussion 10 min. 17:05 – 17:15

Page 8: Improving Innovation. With Clever Co-Creation - Dialego

6 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

New Vacuum Cleaner Live-Co-Creation Agenda

Today

Our believe and method 05 min. 13:30 – 13:35

Preliminary Results Online-Co Creation 05 min. 13:35 – 13:40

Introduction Live Co-Creation 05 min. 13:40 – 13:45

Live Co-Creation Session 35 min. 13:45 – 14:20

Group presentations 10 min. 14:20 – 14:30

Analysis Live-Co-Creation overnight (150 panelists)

Tomorrow

Introduction Idea Filter 05 min. 16:45 – 16:50

Presentation results 15 min. 16:50 – 17:05

Open discussion 10 min. 17:05 – 17:15

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20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 7

We strongly believe

in people’s smartness

Thoroughly

confirmed:

Page 10: Improving Innovation. With Clever Co-Creation - Dialego

Quelle: Grant Thornton/EIU, 2009

8 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 9

MIT researchers

confirm:

Consumers are

much more

innovative

than previously

thought.

Page 12: Improving Innovation. With Clever Co-Creation - Dialego

Seaching for solutions Searching for needs

Market

launch „Ideation“

Realization

(„R&D“,

Product

delvelopment)

Concept

Development

Mo

re e

ffiv

icie

ncy M

ore

effe

ctiv

ity

Open

Innovation

Co-

Creation

Doing the right

things

Doing the things

right

Consequently our focus:

Crowdsourcing and Co-Creation.

10

Source: Prof. Frank Piller, RWTH Aachen

20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 11

„The best way to

get a good idea is

to get a lot of ideas“

Linus Pauling, Nobel Price winner

for Chemistry (1954) and Peace (1963)

Page 14: Improving Innovation. With Clever Co-Creation - Dialego

20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 12

Online

Forum

Discussions

Online

Creative

Sessions

De Bono

Social

Media

Analysis 1. 2. 3.

Sources for ideas

Page 15: Improving Innovation. With Clever Co-Creation - Dialego

Co-creation

LongTailOrdinary Interesting

„Head“. Already known.

Les innovative– Mainstream.

„Belly“. More evolution.

Interesting for refinements.

Our approach: turning the research

principle around …

13 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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Co-creation

LongTailOrdinary Interesting Heartbeat

„Head“. Already known.

Les innovative– Mainstream.

„Belly“. More evolution.

Interesting for refinements.

„Tail“. Potential Revolution:

the one percenter

… unveiling revolutionary ideas

at the tail.

14 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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15 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

New Vacuum Cleaner Live-Co-Creation Agenda

Today

Our believe and method 05 min. 13:30 – 13:35

Preliminary Results Online-Co Creation 05 min. 13:35 – 13:40

Introduction Live Co-Creation 05 min. 13:40 – 13:45

Live Co-Creation Session 35 min. 13:45 – 14:20

Group presentations 10 min. 14:20 – 14:30

Analysis Live-Co-Creation overnight (150 panelists)

Tomorrow

Introduction Idea Filter 05 min. 16:45 – 16:50

Presentation results 10 min. 16:50 – 17:00

Open discussion 10 min. 17:10 – 17:15

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20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 16

1. 2. 3.

Social

Media

Analysis

Today’s idea starters are based on

Online

Forum

Discussions

Online

Creative

Sessions

De Bono

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The approach:

20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 17

Page 20: Improving Innovation. With Clever Co-Creation - Dialego

Critical success factor at the

beginning: goal oriented keywords.

Vacuum + Cleaning,

Wireless, Handheld, Noise,

Design, Storage, Easy, Bag

...

18 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 21: Improving Innovation. With Clever Co-Creation - Dialego

Live Co-Creation Workshop

n=80-100

Online Social Media

Analysis

N > 1 Mio.

Semantic analysis

Online VCM

IdeaFilter

n=150

Winner Concept

20

Idea

Boards

(excerpt)

x

Concept-

Boards

6, ... 2, ... 1

Concept-

Boards

Online idea generation and filtering

process over night

2000

Idea

drops

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Social Media Analysis

1.000.000 entries ...

... 2.000 idea „drops“

20 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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|

Sorting the haystack.

21 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Next

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|

In search of

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|

Text diagnosis with semantic mining

23 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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Detailed diagnosis:

Frequency & Semantic

Skyline

Insights in main benefit Themens

across 9 categories

Gaining a deeper insight in the Emotions

linked to the query

Emotion Radar

Daily stream of innovative ideas,

to be captured on the idea board

IdeaStream

Clusters of the main Themes

InnovationMap

Carpet, woven of keywords linked to your query.

The higher the frequency, the bigger the word.

Offering a quick insight in what’s “hot”

ContentCarpet

Showing insights in word-relations,

building up a story

SemanticMap

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25

Revolutionary

Real innovation potential lies

at the end of the tail.

Evolutional

18.09.2013 | Hello!nnovation | Consulting Model |

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26

Evolutional

Also mainstream topics contain idea

potentials. At the edges.

18.09.2013 | Hello!nnovation | Consulting Model |

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The cluster analysis visualizes

themes, frequencies and …

carpet

cleaner

bag new

dry

best

shop

pump

wet

pool

car

carpet

20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 27

Page 30: Improving Innovation. With Clever Co-Creation - Dialego

carpet

cleaner

bag new

dry

best

shop

pump

wet

pool

car

… keeps all entries

20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 28

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The creative

springboard:

29 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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The IdeaStream. Shows all 1%ter,

new rarities every single day

20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 30

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The ideal creative springboard for

developing disruptive ideas ...

... the most unusual terms

in the context of “vacuum cleaning”

20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session | 31

Page 34: Improving Innovation. With Clever Co-Creation - Dialego

|

Idea Board

Astronauts

New space design variant,

any

functions we could

learn from space shuttle

technology

Units

Different units

composing vacuum-

cleaner, new

composite design

Shoulder

Backpack vacuum,

new straps to wear

over shoulder

Floor mats

Strong but gentle

on floor mats

Mattress

Works also well

on dust and

mites

Friends

A modern Cleaner

should have Social

Media Functions

Custom

Customized

products

The my style

cleaner

Room Sucker

Instant dirt and

dust cleaning of

the entire room

Dirt Radar

Room

dirt level

diagnose

Doggies little

helper

Somebody please

invent

a dog shit vacuum

cleaner !!!

Dishes

Ideas, how to

clean dishes

Blue

Vacuum body

shining or turning

from red to green

when done

Kids

A Disney Style

Vacuum Cleaner

Music Box

Turning noises

into music Scent

Cleaning plus

pleasant

fragrance spray

Dust Spy

I would love to have a

vacuum cleaner which

identifies and

eliminates hidden dirt

Sonic

Sonic

waves

helping

cleaning

Crystal

Crystal clear

case

32 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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33 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

New Vacuum Cleaner Live-Co-Creation Agenda

Today

Our believe and method 05 min. 13:30 – 13:35

Preliminary Results Online-Co Creation 05 min. 13:35 – 13:40

Introduction Live Co-Creation 05 min. 13:40 – 13:45

Live Co-Creation Session 35 min. 13:45 – 14:20

Group presentations 10 min. 14:20 – 14:30

Analysis Live-Co-Creation overnight (150 panelists)

Tomorrow

Introduction Idea Filter 05 min. 16:45 – 16:50

Presentation results 10 min. 16:50 – 17:00

Open discussion 10 min. 17:10 – 17:15

Page 36: Improving Innovation. With Clever Co-Creation - Dialego

|

Build groups > select idea >

34 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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|

Select idea > deep dive selected idea

35 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 38: Improving Innovation. With Clever Co-Creation - Dialego

Live-Co-Creation rules

8-12 persons per table, one „host“ (M). 6-10 tables.

Co-Creation of one single issue, theme route per table.

36 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 39: Improving Innovation. With Clever Co-Creation - Dialego

Live-Co-Creation rules

Table change after 15 min. The host stays and introduces new

participants to already generated ideas.

37 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 40: Improving Innovation. With Clever Co-Creation - Dialego

Please bear in mind: some core

questions help to make ideas crisp

38 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

What‘s my benefit,

what’s the benefit for

others?

How does the idea

feel?

Why do I believe in the

idea?

Why could it be

attractive and relevant

also for others?

Page 41: Improving Innovation. With Clever Co-Creation - Dialego

Idea Visualization/Sketch:

Title

Idea Description

Key Benefit

39 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Please transfer your best ideas into

testable concept boards

Page 42: Improving Innovation. With Clever Co-Creation - Dialego

Time is limited. Write and draw thoughts and ideas

on the tablecloth

Please no hierarchies – cooperation counts!

Don’t debate hurdles but create exciting solutions

Before you start

40 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 43: Improving Innovation. With Clever Co-Creation - Dialego

Yes, but and!

41 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

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Go!

42 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 45: Improving Innovation. With Clever Co-Creation - Dialego

43 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

New Vacuum Cleaner Live-Co-Creation Agenda

Today

Our believe and method 05 min. 13:30 – 13:35

Preliminary Results Online-Co Creation 05 min. 13:35 – 13:40

Introduction Live Co-Creation 05 min. 13:40 – 13:45

Live Co-Creation Session 35 min. 13:45 – 14:20

Group presentations 10 min. 14:20 – 14:30

Analysis Live-Co-Creation overnight (150 panelists)

Tomorrow

Introduction Idea Filter 05 min. 16:45 – 16:50

Presentation results 10 min. 16:50 – 17:00

Open discussion 10 min. 17:10 – 17:15

Page 46: Improving Innovation. With Clever Co-Creation - Dialego

|

Live

Co-Creation

Session

44 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Page 47: Improving Innovation. With Clever Co-Creation - Dialego

45 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

New Vacuum Cleaner Live-Co-Creation Agenda

Today

Our believe and method 05 min. 13:30 – 13:35

Preliminary Results Online-Co Creation 05 min. 13:35 – 13:40

Introduction Live Co-Creation 05 min. 13:40 – 13:45

Live Co-Creation Session 35 min. 13:45 – 14:20

Group presentations 10 min. 14:20 – 14:30

Analysis Live-Co-Creation overnight (150 panelists)

Tomorrow

Introduction Idea Filter 05 min. 16:45 – 16:50

Presentation results 10 min. 16:50 – 17:00

Open discussion 10 min. 17:10 – 17:15

Page 48: Improving Innovation. With Clever Co-Creation - Dialego

46 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

Group presentations

Page 49: Improving Innovation. With Clever Co-Creation - Dialego

47 20.11.2013 | Qualitative 360 Asia Pacific | Live Co-Creation Session |

New Vacuum Cleaner Live-Co-Creation Agenda

Today

Our believe and method 05 min. 13:30 – 13:35

Preliminary Results Online-Co Creation 05 min. 13:35 – 13:40

Introduction Live Co-Creation 05 min. 13:40 – 13:45

Live Co-Creation Session 35 min. 13:45 – 14:20

Group presentations 10 min. 14:20 – 14:30

Analysis Live-Co-Creation overnight (150 panelists)

Tomorrow

Introduction Idea Filter 05 min. 16:45 – 16:50

Presentation results 15 min. 16:50 – 17:05

Open discussion 10 min. 17:05 – 17:15

Page 50: Improving Innovation. With Clever Co-Creation - Dialego

Platinum Sponsor

Association Partners

Media Sponsors

Page 51: Improving Innovation. With Clever Co-Creation - Dialego

Twitter Hashtag #QUAL360

November 20-21, 2013 | Singapore