Improved socio-economic services for a more social microfinance.

Improved socio-economic services for a more social microfinance

NAVNIRMAN COMMUNITY NAVNIRMAN COMMUNITY RESOURCE CENTRE – Kolkata, India RESOURCE CENTRE – Kolkata, India

Regional MeetingManila, Philippines

-25th November 2013

www.entrepreneursdumonde.orgNovember 20133

Who we are, what we do, what’s new?

NCRC is a non profit organization targeting low income family in urban slums of Kolkata and Howrah;

Mission

To improve and strengthen the living condition of low income families in supporting them build their autonomy, enhance their social responsibility and realize their wishes.

What’s new after 2011?

• Family follow up services strengthened,

• Skill training workshop,

• Business Counseling,

• Cooperative,

• New training modules,

• Organizing Camp

www.entrepreneursdumonde.orgNovember 20134

What we offer regarding socioeconomic services

Non financial services

o Economic Services: Business training Business networking Skill training workshop

o Business development program Vocational training Business counseling

o Social Services: Familyfollow-up Health training Social awareness camp/workshop Referral to institutions

www.entrepreneursdumonde.orgNovember 20135

Our main challenges and our main objectives

Main on-going challenges in 2013

Raise revolving funds.Staff turn over among field officers is very high.Volatile regulation about Microfinance.Lack of resource of the family follow up.

www.entrepreneursdumonde.orgNovember 20136

Some figures and key indicators

Number of members (outreach)

Number of active borrowers

Partner Loyalty Rate

Portfolio At Risk (PAR) 30 days

7,404

5,358

5

22

72%

0.1%

Number of participants per training (estimate)

Number of Credit Officers

6 Number of SES Officers (trainers, social workers...)

On September 30th, 2013

17,309 Number of participants in training sessions in 2013

3,2012 Number of training sessions delivered in 2013

1,336 Number of participants in other SES in 2013

Gross Outstanding Portfolio (in US$) 387,000

www.entrepreneursdumonde.orgNovember 20137

Our main challenges and our main objectives

Expectation from the seminar1. To get lots of suggestions in order to improve our

program and propose better services to poor families,

2. How to follow up of trainings and other NFS services

Improved socio-economic services for a more social microfinance