Improve Real-Time Situational Awareness at Senior Living Facilities

1

OpenTouch™ Notification Service

Improve Real-Time Situational Awareness at Senior Living Facilities

May 2015

2 2

Notification Systems Challenges For Senior Living

INCLUDE

MOBILE DEVICES

IN THE

NOTIFICATION

SCHEME

MOVE FROM

TRADITIONAL

TECHNOLOGIES

TO INNOVATIVE

SERVICES

& USES

PROTECT

INVESTMENT

BY INTEGRATING

WITH EXISTING

SYSTEMS

3 3

Alcatel-Lucent OpenTouch™ Notification Service Connect Facility Alarms and Provide Multiple Notification Methods

ALCATEL-LUCENT

OPENTOUCH™ NOTIFICATION

SERVICE

Nurse call Fire

detection

Engineering

alert

Door

Alarms

Video surveillance

Building

management

Audio, text

notifications

Positioning

geolocation Social media

DECT/Wifi

handsets

E-mail

SMS Smart

phones &

tablets

A L A R M S N O T I F I C A T I O N S

4 4

Price competitive

Scalable

Application-rich

Easy to implement

Easy to use

Virtualized

Full software

Alcatel-Lucent OpenTouch™ Notification Service Key Benefits

5

Solution Overview

6 6

Facilitate Care for Dependent Persons

CareApp

Interact ive

telemedicine to

confi rm a d iagnost ic ( b l o o d p r e s s u r e … )

Direct phone cal l

to relat ives

Video cal l from

res ident to staff

Keep res idents connected

7

Notification Scenarios

Assisted Living Environment

8 8

Nurse call button

Smoke detector

Nurse panic button

Patient wandering alarm

Senior Living Environment Examples of Alarms in a Senior Living Facility Room

9 9

Notification Scenarios

NURSE CALL

Escalation to a

supervisor

Resident calls

nurse.

Alarm is sent thru

the ESPA

interface

OpenTouch NS

checks nurse

calendar to identify

a nurse on duty

Available nurse/nurse group

is identified

and nurse acknowledges

the call.

Notification on the other

nurse sets is stopped.

In case of no

answer from

the nurse

Resident calls back

Nurse Call

10 10

Notification Scenarios

EMERGENCY

NOTIFICATION

Push code button.

Alarm sent by a dry

contact interface

Automatic call with

urgent ring tone and with

acknowledgment to

several individuals

Conference call

if needed

Emergency

11 11

Notification Scenarios

Emergency Conferencing

Phone call

with possibility to select the

alarm type

Automatic

conference call

Conference pre-announcement

via voice message broadcast

Acknowledgment by pressing a

key on the set

EMERGENCY

CONFERENCE

12 12

Notification Scenarios

The Supervisor

from the real time console

triggers a resource mobilization

script

Automatic call

with message broadcast to a group

of nurses. Once a nurse

acknowledges the call, notification

on the other nurse sets is stopped

Resource Mobilization (Skill-based)

Automatic call

to a group of maintenance workers.

Once a worker acknowledges the

call, notification on the other sets is

stopped

Automatic call

to a group of

therapists…

EXPERTISE

MOBILIZATION

13 13

Notification Scenarios

Door alarm sent by a

dry contact interface

Smart

APP

SIP cameras

provide

surveillance

capabilities

Alarm

notification

To smart phones

Geolocation and alarms

history on the supervisor

console

Intrusion/Wander Detection

INTRUSION/

WANDER

DETECTION

14 14

Notification Scenarios Lone Worker Protection

Personal Alarm

sent from a DECT 500

(worker down)

Smart

APP

Alarm

notification

to a

Smartphone

Geolocation and alarm history on the

supervisor console

Alarm

notification

to personnel on

duty

LONE

WORKER

PROTECTION

15 15

Notification Scenarios

MOTION

DETECTION

Motion detection

sent by an IP camera

Alarm notification

to a Smartphone

Visualization of the scene

from the Smartphone

Smart APP

Motion Detection

16

Linkedin.com/company/alcatellucententerprise

Twitter.com/ALUEnterprise

Facebook.com/ALUEnterprise

Youtube.com/user/enterpriseALU

Slideshare.net/Alcatel-Lucent_Enterprise

Storify.com/ALUEnterprise

Follow us on:

17

enterprise.alcatel-lucent.com