Important Information Avid recommends that you thoroughly ...resources.avid.com/SupportFiles/attach/Broadcast/ReadMe...The iNEWS 3.5.0 client software cannot connect to servers earlier

11 September 2014 Added changes for v4.7.2

21 July 2014 Added changes for v4.7.1

5 December 2013 Added changes for v4.7.0

31 August 2013 Added changes for v4.6.0

18 June 2013 Initial v4.5.0 version (based on v4.0.4 doc.)

Important Information

Avid recommends that you thoroughly read all of the information in this ReadMe file before installing or

using any new software release.

Note: Search the Avid Knowledge Base (http://www.avid.com/onlinesupport) for the most up-to-date

ReadMe file, which contains the latest information that might have become available after the

documentation was published.

This document describes compatibility issues with previous releases, hardware and software requirements,

software installation instructions, and summary information on system and memory requirements, when

applicable. This document also lists any hardware and/or software limitations.

Note: Since this release of iNEWS will be more widely distributed than previous versions, some notes

on important features and changes have been brought forward from previous ReadMe documents.

Notes that are less important were not brought forward, and users should reference older iNEWS

ReadMe files for additional change information not contained in this ReadMe.

http://www.avid.com/onlinesupport

Contents

Important Information ............................................................................................................................................ 1

Contents ..................................................................................................................................................................... 2

Compatibility Notes and Issues ................................................................................................................................. 4

iNEWS Client ........................................................................................................................................................ 4

iNEWS Server ....................................................................................................................................................... 4

Workstation/Server Compatibility Chart ............................................................................................................... 4

External Users (LDAP) ......................................................................................................................................... 5

Fast Text Search .................................................................................................................................................... 5

Community Feature ............................................................................................................................................... 5

Command .............................................................................................................................................................. 6

MOS Gateway ....................................................................................................................................................... 6

Console Multiplexer .............................................................................................................................................. 6

Data Receiver ........................................................................................................................................................ 6

Instinct ................................................................................................................................................................... 6

NewsCutter ............................................................................................................................................................ 6

Upgrade Notes and Issues .......................................................................................................................................... 7

iNEWS v4.5.0 ........................................................................................................................................................ 7

iNEWS v4.0 ........................................................................................................................................................... 7

iNEWS v3.6 ........................................................................................................................................................... 7

iNEWS v3.5.0 and FTS v4.0 ................................................................................................................................. 7

Changes between 4.7.0 and 4.7.1 .............................................................................................................................. 7

iNEWS Server ....................................................................................................................................................... 7

Changes between 4.6.0 and 4.7.0 .............................................................................................................................. 8

Large Community Matrix .................................................................................................................................. 8

Small Community Matrix .................................................................................................................................. 8

User Interface .................................................................................................................................................... 9

MOS Duration ................................................................................................................................................... 9

Language Settings.............................................................................................................................................. 9

Changes between 4.5.0 and 4.6.0 ............................................................................................................................ 10





Changes between 4.0 and 4.0.1 ............................................................................................................................... 12

New Features ........................................................................................................................................................... 13

For iNEWS v4.5.0 ............................................................................................................................................... 13

Interplay Common Services + iNEWS on Shared Host .................................................................................. 13

MOS Redirection ............................................................................................................................................. 13

Online dbvisit .................................................................................................................................................. 13

Project Toolbar Button .................................................................................................................................... 13

ASM (SNMP) Support .................................................................................................................................... 13

Documentation ................................................................................................................................................ 13

For iNEWS v4.0 .................................................................................................................................................. 13

Users ................................................................................................................................................................ 13

Searching ......................................................................................................................................................... 13

BUCKET Queues ............................................................................................................................................ 15

MOS Integration .............................................................................................................................................. 15

Qualified Asian Languages and IMEs ..................................................................................................................... 15

Korean ................................................................................................................................................................. 15

Chinese Simplified .............................................................................................................................................. 15

Chinese Traditional .............................................................................................................................................. 15

Japanese ............................................................................................................................................................... 15

Vietnamese .......................................................................................................................................................... 16

Microsoft Windows Critical Updates ...................................................................................................................... 16

Known Issues and Limitations ................................................................................................................................. 16

Local Database .................................................................................................................................................... 16

Windows 7 and Windows 8 with UAC Enabled ................................................................................................. 16

External Users (LDAP) ....................................................................................................................................... 16

Interplay Common Services 1.5.0 + iNEWS on Shared Host .............................................................................. 17

Plug-ins ................................................................................................................................................................ 18

UNC Paths ........................................................................................................................................................... 18

iNEWS Web Services API .................................................................................................................................. 19

Multiple Monitors ................................................................................................................................................ 19

Macros and Keystrokes........................................................................................................................................ 19

Documentation Errata .............................................................................................................................................. 20

iNEWS Administration Guide ............................................................................................................................. 20

iNEWS Setup and Configuration Guide .............................................................................................................. 20

Technical Support Information ................................................................................................................................ 21

Accessing Online Support ................................................................................................................................... 21

Compatibility Notes and Issues This section contains compatibility information related to the iNEWS 4.7.2 release or earlier. Specific

versions are mentioned when pertinent.

iNEWS Client

The iNEWS client software is qualified and supported for use on Windows 8, Windows 7 (32-bit),

Windows 7 64-bit Service Pack 1, Windows Server 2008 R2, and Windows XP Professional (SP2 or SP3).

This version of iNEWS is not officially supported for use on any other Windows operating system,

including the pre-SP1 release of Windows 7 64-bit

The iNEWS 4.0 client software cannot connect to servers earlier than iNEWS 4.0.

The iNEWS 3.5.0 client software cannot connect to servers earlier than iNEWS 3.5.0.

iNEWS Server

The iNEWS Server is qualified and supported for use on Red Hat Enterprise Linux 6.3 64 bit.

The iNEWS Server is qualified in a virtualized environment when the guest OS instance meets the

application‘s minimum system requirements.

Workstation/Server Compatibility Chart

iNEWS

2.8

Server

3.0/1/2

Server

3.3.

Server

3.4/5/6

Server

3.7

Server

4.0

Server

4.5/6

Server

4.7/1/2

Server

2.8

Client

Allowed Allowed Allowed Allowed Allowed Allowed Allowed Allowed

3.0/1/2

Client

Not

allowed

Allowed Allowed Allowed Allowed Allowed Allowed Allowed

3.3

Client

Not

allowed

Not

allowed

Allowed Allowed Allowed Allowed Allowed Allowed

3.4/5/6

Client

Not

allowed

Not

allowed

Not

allowed

Allowed Allowed Allowed Allowed Allowed

3.7

Client

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Allowed Allowed Allowed Allowed

4.0

Client

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Allowed Allowed Allowed

4.5/6

Client

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Allowed Allowed

4.7/1/2

Client

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Not

allowed

Allowed

External Users (LDAP)

Beginning with version 4.x, Avid iNEWS server allows user authentication via Windows Active Directory;

however, external users are not compatible with the following clients:

iNEWS Workstations earlier than 4.0.0

FTP clients: teleprompters, NewsCutter‘s NRCS Tool

COM clients: NewsCutter's NRCS Tool; Instinct; MOS Gateway's roStorySend and mosObj.

Web Client

Web Access

Interplay Central client earlier than 1.3.0

Fast Text Search

Fast Text Search (FTS) version 4 is required for iNEWS Server version 3.5 and later. FTS 4 is not

supported on any iNEWS Server versions lower than 3.5.

FTS 4 is supported on Windows Server 2008 R2, Windows XP SP3 (32-bit), and Windows Server 2003

SP2 (32-bit). The recommended operating system is Windows Server 2008 R2. A full re-index is required

with an upgrade to FTS 4.

FTS is qualified in a virtualized environment when the guest OS instance meets the application‘s minimum

system requirements.

Community Feature

The iNEWS 3.7 and iNEWS 4.7 releases support 50 Community members, up from 24. This change

caused the iNEWS Community communication protocol to be modified, which breaks compatibility with

earlier versions of servers. For more information, see the ―Changes between 4.6.0 and 4.7.0‖ section of this

ReadMe.

Note: The 3.x releases, prior to 3.5, are designed for “small database” sites only. Versions 3.5 or

later (within the 3.x code stream) may be manually configured for small or large databases,

depending on the needs of the site. And the 4.x releases are designed solely for “large database”

sites—larger than 16GB. For more information about versions 4.0 or later, see the ReadMe

corresponding to the release, available on the Avid Knowledge Base website.

Sites cannot have small database systems in the same community with large database systems.

The 4.0 client can only connect to 4.0 and later servers, whether through community or direct connection.

If a 4.0 server is present in a community, all other servers in the community must be version 3.4.5 or later.

During transition periods, clients should not be upgraded to 4.0 until all servers that client connects to—

directly or through community—are upgrade to 4.0 or later. In this situation, the latest 3.5.x client should

be used until the full community is upgraded.

For iNEWS 3.4.5 to connect via community to iNEWS 3.4.5 or earlier servers, the 3.4.5 servers need to

have a file named /site/env/gnews. The following string must be placed in that file:

GCOMMUNITYSMALLDATABASE=1. See the New Features section of this document for additional

information.

iNEWS Clients cannot be used in a community where any server in their path is of a lower version than the

client.

3.4 clients can connect to 3.4 servers, which can connect through community to 3.4 servers.

3.4 clients cannot connect to pre-3.4 servers directly or through community.

3.3 clients can connect to 3.3 and higher servers, which can then connect through community to 3.3

and higher servers.

Clients prior to iNEWS 3.3 do not support the new features in iNEWS 3.3: projects, facets, search

queues, and queue templates.

2.8 clients can connect to 2.8 and higher servers, which can then connect through community to 2.8

and higher server.

The iNEWS 2.8 client software does not support the new features in iNEWS 3.x: combo boxes, check

boxes, story links, URL links, calendar fields, duration fields.

Command

The iNEWS Server is qualified and supported for use with Command 1.0.1 or later.

MOS Gateway

The iNEWS system is qualified and supported for use with MOS Gateway 4.0 or later.

Console Multiplexer

The iNEWS Server requires version 2.0 of the console multiplexer (MUX) software, which is on the

iNEWS installation CD. The console multiplexer cannot currently display Unicode characters. A terminal

emulator that supports Unicode characters can be used if Unicode support is required.

Data Receiver

The iNEWS system is qualified and supported for use with Data Receiver 1.8 or later. iNEWS 3.0 Server

saves data as well-formed XML. Data Receiver SFCs must be updated to deliver well-formed XML. Also,

field tags have changed from <f id=TYPE></f> to <string id=‖TYPE‖></string>.

Instinct

The iNEWS system is qualified and supported for use with Avid Instinct 1.1 and 1.6 or later. After the

iNEWS client software is installed on an Instinct computer, manual registration of the Instinct installation‘s

COM control should be performed: Start > Run > regsvr32 ―C:\Program Files\Avid\Avid iNEWS

Instinct\iNewsCOMU.dll‖.

NewsCutter

The iNEWS system is qualified and supported for use with NewsCutter NRCS Tool 6.1.5 or later. After the

iNEWS client software is installed on a NewsCutter, manual registration of the NewsCutter installation‘s

COM control should be performed: Start > Run > regsvr32 ―C:\Program Files\Avid\Avid

NewsCutter\iNewsCOMU.dll‖. If both NewsCutter and Instinct are on the machine, the Instinct COM

control should be the one you register.

Upgrade Notes and Issues This section contains information related to upgrading from previous versions of iNEWS.

iNEWS v4.5.0

Avid recommends when upgrading to iNEWS v4.5 from v4.0.4, that the previous version be uninstalled via

Control Panel and then a ―new install‖ of iNEWS v4.5 be done. Failure to do the uninstall first could result

in a failed upgrade, caused by the presence of a third-party DLL file.

iNEWS v4.0

When a client database is upgraded to v4.0, current projects will get the new BUCKET queue; however,

this queue is not yet indexed, which is required for all stories associated with projects and/or facets. After

the dbrestore, the administrator must run dblines c: to index the new BUCKET queues. After that an

iNEWS user will be able to go to the BUCKET queues and select their preferred index base.

iNEWS v3.6

An auto-upgrade to the iNEWS 3.6 client software on a computer with the Windows XP operating system

will result in an internal error message: Failed to create download directory. Upgrades must be done

manually.

iNEWS v3.5.0 and FTS v4.0

An upgrade to iNEWS 3.5 and FTS 4 requires a full rebuild of each index.

Changes between 4.7.1 and 4.7.2

iNEWS Server

In previous versions of iNEWS, following a software upgrade, users might experience sluggishness while

conducting standard editing tasks at the iNEWS Workstation. This has been fixed with new environment

variable GBUFFERLIMIT set to a value of 4.

The environment variable GBUFFERLIMIT can be added to the /site/env/gnews file to control how many

buffers to allow. This can range from 1 to 4. If GBUFFERLIMIT is not present in /site.env.gnews, then 4

buffers are used. If GBUFFERLIMIT=0 or any numerical value not 1, 2, 3, or 4, then 4 buffers are used.

Having GBUFFERLIMIT=1 results in using a single buffer which was the case prior to this change.

User Interface

In previous versions of iNEWS, copying a selection of text would result in pasting the full body of text

instead of the selected block of text. This has been fixed.


iNEWS Server

The handling of invalid UTF8 sequences in a story was broken when the iNEWS Server was converted to a

64-bit application in iNEWS 4.7. This has been fixed.

In previous versions of iNEWS, the dblock program was not functional; it always produced the message,

―locatable coding error‖ and exited. This has been fixed.


Large Community Matrix

The iNEWS 3.7 and iNEWS 4.7 releases support 50 community members, up from 24. This change caused

the iNEWS Community communication protocol to be modified. This modification breaks compatibility

with iNEWS 3.6 and iNEWS 4.6 and earlier servers; however, the iNEWS 3.7 and iNEWS 4.7 systems can

be configured to be compatible with the earlier releases.

To take advantage of large communities all iNEWS 3.6 and earlier systems should be upgraded to iNEWS

3.7, and all iNEWS 4.x systems should be upgraded to iNEWS 4.7. It is not recommended to configure

more than 24 community members on iNEWS 3.7 or iNEWS 4.7 until all community members are

upgraded to iNEWS 3.7 or iNEWS 4.7. The following tables shows client version compatibility with

various versions of servers, depending on whether connecting to the server locally or via community.

Large Community

(max 50 members)

Local Server Community Server

v3.7 v4.7 v3.7 V4.7

3.7 Client

4.7 Client

Small Community Matrix

A single community cannot have both small and large community systems. All iNEWS 3.6 and earlier as

well as iNEWS 4.0 to 4.6 are small community systems. Only iNEWS 3.7 and 4.7 can be large community

systems. By default, iNEWS 3.7 and 4.7 are configured to support large community communication;

however, they can be configured as small communities.

Small

Community

(max 24

members)

Local Server

Community Server

v3.5/v3.6 v3.7 v4.5/v4.6 v4.7 v3.5/v3.6 v3.7 v4.5/v4.6 v4.7

3.5 Client

3.7 Client

4.5 Client

4.7 Client

To configure iNEWS 3.7 and 4.7 as a small community:

Create the file /site/env/gnews. In this file, place the following line:

GCOMMUNITYSMALLCOMMUNITY=1.

Here‘s how this step looks in a console display:

NRCS-A$ cat /site/env/gnews

GCOMMUNITYSMALLCOMMUNITY=1

The new versions (3.7 and 4.7) will still allow you to enter up to 50 community members, but if configured as a

small community, they will not allow you to use any member after the 24th one. Also, servers won‘t be

displayed in the iNEWS client directory tree.

For troubleshooting purposes, below are the error messages and the cases in which they will appear.

Large community 4.7 to small community 4.6 or lower

local: G###: Error (16) during SETCOMMUNITY to <REMOTE>

remote: C###: Exit: Error communicating with Client (24:Protocol level)

<REMOTE>

User Interface

In previous versions of iNEWS 4.x, a forward slash (/) in a form field ID would break the story form when

the iNEWS story was viewed in Interplay Central. This was fixed by disallowing forward slash characters

in the form field ID.

In previous versions of iNEWS 4.x, the Logged in users dialog box erroneously displays the user‘s ID in

the Real name column. This is fixed.

In previous versions of iNEWS, if a user manually typed , the system would process it as

a file link. This has been fixed. Now, when a space appears after the data is displayed in the story

as text; no link is created.

In previous versions of iNEWS, pasting copied text into a story could cause the cursor to relocate to a

position other than at the end of the pasted block of text. This has been fixed. Now, when text is pasted into

a story, the cursor is positioned at the end of the added text.

In previous versions of iNEWS 4.x, users without write access to the backtime field could not see the

calculated values in field at all. This is fixed.

MOS Duration

Beginning with v4.0, support for MOS time updates in the iNEWS story was enhanced, but this resulted in

an error sometimes when users dragged and dropped Active-X MOS items into iNEWS stories. This is

fixed.

Language Settings

In previous versions of iNEWS 4.x, if a user changed the language for spell check to Australian English,

that setting would not be retained after the user logged out and then back in again. This is fixed.


In previous versions of iNEWS, a menu option ―Play Low-res Video‖ would be available in the Story menu

when Instinct associated a sequence with an iNEWS story.

This option, which was also available in the right-click context menu, let users view low-res video.

Associated with this functionality was an Interplay Server tab in the Queue Properties dialog box.

These features—the tab and menu options—have been removed from iNEWS.

Consequently, the queue SYSTEM.INTERPLAY (/site/dict/queues: Q_INTERPLAY) that was required for

this functionality is no longer necessary, and system administrators may remove it from the database.

In this release of iNEWS, there is a new local print option used to handle printing of segmented scripts in

iNEWS. Interplay Central users can divide iNEWS stories into multiple segments and then use the

segments to time the text and integrate the script with video, audio, and production cues. In previous

versions of iNEWS, these segments were treated as page breaks when printing the scripts from an iNEWS

workstation. For example, a short script with three segment breaks would print out on four pages instead of

one. Local print options are stored in iNEWS in the first stories of queues in SYSTEM.STYLES. The new

local print option is called WinSegmentBreakAsPageBreak. Parameter values for this new option are YES

or NO. By default it is set to NO. When set to NO, segment breaks are not treated as page breaks, so the

scripts print out without division. For example, the short script with three segment breaks would print out

on a single page instead of four.


In previous versions of iNEWS 4, rxnet server failed to close NSML tag. This is fixed.

In previous versions of iNEWS 4, seek server failed with "Searched" bitmap allocation failure message.

This is fixed.

In previous versions of iNEWS 4, it was not possible to unbusy a queue that had a dash (-) in front of it.

This is fixed.

In previous versions of iNEWS 4, editing the body of a story that had one or more MOS items while

monitor server was on but not yet loaded (to the MOS device) lead to Bad Event ID errors in MOS

Gateway after the monitor load. This is fixed.

In previous versions of iNEWS 4, line breaks were stripped from production cues. This is fixed.

In previous versions of iNEWS 4, the Chinese close quotation mark for a book name was not saved

properly. This is fixed.

In previous versions of iNEWS 4, invalid text delivery would cause the client software to hang. This is

fixed.

In previous versions of iNEWS 4, in print styles - left and right banners were not displayed blank even if

appropriate settings were applied. This is fixed.

In previous versions of iNEWS, Title Entry removed the text after the cursor point inside Presenter text.

This is fixed.

In previous versions of iNEWS, numeric entries with spaces in them had their order reversed when form

was in the queue view and field was right justified. This is fixed.

In previous versions of iNEWS, form field tooltips no longer gave the correct information. This is fixed.

In previous versions of iNEWS, space characters were valid in date fields, but could not be entered in the

AIR-DATE field. This is fixed.

In the Canadian French version of the iNEWS client software, the Story menu option Search All (which

should‘ve been ―Renuméroter Tout‖) was incorrectly translated. This is fixed.


In previous releases, the presence of corrupted data caused a third party DLL file (og1200asu.dll) by Object

Grid to hang. This has been fixed.


In previous releases, cursor movement (typing) would become extremely sluggish in very large iNEWS

stories. This has been fixed.

In previous releases, a story containing a MOS production cue in an iNEWS rundown produces a Bad

Event ID error, which required a user to float and unfloat the affected story. This has been fixed.


In previous releases, the number pad characters 2 and 6 did not work in the iNEWS story body. This has

been fixed.

In previous releases, the @ starter character was interpreted as an e-mail address in system keyboards. This

broke older system keyboard macros and prevented users from creating new system keyboard macros. This

has been fixed.

In previous releases, line breaks were sometimes stripped from production cues. This has been fixed.

In previous releases, the cursor focus appeared at the start of pasted text instead of at the end. This has been

fixed.

In previous releases, some sites running RedHat 6 experienced failed logins with the error

―setMaxProtocolLevel failed.‖ These sites also had corrupt t/u index files and corrupt Monitor Device

Status ISAM files. Logins can fail when the t/u index file is corrupt and monitor can fail when the Monitor

Device Status file is corrupt. This has been fixed.

Changes between 4.0 and 4.0.1

In previous releases, dragging and dropping text between production cues could crash the iNEWS client

under Windows XP. This has been fixed.

In previous versions of iNEWS, diskcopy performance was slow at high copy levels and over-taxing at low

copy levels. This has been fixed.

In previous versions of iNEWS, if you added "DEKOMOS DEKOMOS" as a mos-map entry, DEKOMOS

items could not be loaded. They produced an "invalid MOS item" error at the client and a "

mosId[dekomos] does not map to device[DEKOMOS]" error at the server. This has been fixed.

In previous versions of iNEWS, there were client Import/Export dialog display issues with top left and right

areas of the navigation bar. This has been fixed.

New Features This section contains a listing of new features.

For iNEWS v4.5.0

Interplay Common Services + iNEWS on Shared Host

This version of iNEWS provides the ability for a site to run a single non-clustered instance of Interplay

Common Services (v1.5.0 or later) on one of its iNEWS servers as a shared-host server. For more

information, see the new publication Avid iNEWS and ICS Integration Guide.

MOS Redirection

This version of iNEWS provides support for MOS Redirection, the ability to have a playout device such as

a character generator automatically download media from a sibling playout device. For more information,

see the new chapter called ―MOS Redirection‖ in the Avid iNEWS Setup and Configuration Guide.

Online dbvisit

This version of iNEWS provides support for online dbvisit, which means system administrators don‘t have

to take the system offline to do database maintenance. The feature requires checkpoint partition to be

active. For more information, see the ―dbvisit‖ section in Appendix A of the Avid iNEWS Setup and

Configuration Guide.

Project Toolbar Button

This version of iNEWS lets users add shortcut buttons to custom toolbars that navigate to any project, facet,

or queue in a project. For more information, see the new section called ―Creating a Shortcut Button‖ in the

Projects chapter of the Avid iNEWS Setup and Configuration Guide.

ASM (SNMP) Support

This version of iNEWS provides support for monitoring iNEWS Server statistics via an SNMP monitoring

application such as Avid System Monitor (ASM). For more information, see the new chapter called ―Avid

System Monitoring‖ in the Avid iNEWS Admin Guide.

Documentation

This version of iNEWS provides a newly revised Doc-Set which includes the Avid iNEWS Admin Guide

and the Avid iNEWS Installation and Configuration Guide.

For iNEWS v4.0

Users

This version of iNEWS provides the optional ability to import users. For more information, see the ―Users‖

chapter in the Avid iNEWS Setup and Configuration.

This version of iNEWS provides the ability to set a user account as an External User. For more

information, see the ―Users‖ chapter in the Avid iNEWS Setup and Configuration Guide.

Searching

Beginning with iNEWS v4.0, date variables have been added as options in the Search Queue Setup and

Find All dialog boxes.

For more information about the Date Search options, see the section called ―Date Variables for Searching‖

in the Projects chapter of the Avid Setup and Configuration Guide.

BUCKET Queues

The iNEWS newsroom computer system now offers BUCKET queues as part of its existing Projects

feature. Also, iNEWS lets users create new stories inside of Projects in either the ALL or FACET queues,

as well as in the new BUCKET queue added to all projects. The procedures for doing so are provided in the

Projects chapter of the Avid iNEWS Setup and Configuration Guide.

MOS Integration

Avid iNEWS v4.0 now lets users insert MOS object placeholders within iNEWS stories in either the story

form or as a story‘s production cue. The procedures for doing so are provided in the ―The Database:

Directories, Queues, and Stories‖ chapter in the Avid iNEWS Setup and Configuration Guide:

Qualified Asian Languages and IMEs

Korean

The following Korean IME (standard Windows IME) is tested and qualified:

Korean Input System (IME 2002)

Known Issue – While the Korean-text queue navigation works correctly, the Go To > Destination menu

option does not allow direct navigation to folders with Korean-text names.

Chinese Simplified

The following Chinese Simplified (PRC) IME (standard Windows IMEs) is tested and qualified:

Microsoft Pinyin IME 3.0

WangMa Wubi 86

WangMa Wubi 98

Chinese Traditional

The following Chinese Traditional IMEs (standard Windows IMEs) are tested and qualified:

New ChangJie

New Phonetic

ChangJie

Phonetic

DaYi

The following Chinese Traditional IMEs (3rd party IMEs) have had minimal testing done and are not yet

qualified or supported:

Boshamy (WuXiaMi)

Natural Input

Japanese

The following Japanese IME (standard Windows IME) was tested and qualified:

Microsoft Standard IME 2002 version 8.1

Vietnamese

The following Vietnamese IMEs were tested and qualified:

UniKeyNT 3.6

o Input Methods: Telex and VNI

o Character Set: Unicode

Vietkey 2000 Build 10727

o Input Method: Telex

o Character Set: Unicode Pre-Compound

Known Issue with both Vietnamese IMEs - Certain Vietnamese characters do not get inserted correctly

via keyboard macro when the IME is set to Vietnamese input. The workaround for this issue is to set the

IME to English input before starting the macro.

Microsoft Windows Critical Updates Avid recognizes that it is very important to be able to deploy Microsoft security patches to our Windows-

based products as quickly as possible. We recommend that systems be kept up to date in order to maintain

the highest level of security and encourage you to install all critical operating system updates provided by

Microsoft.

In the unlikely event that one of these updates causes an issue, it is recommended that you uninstall the

update and contact Avid customer support as soon as possible. Avid will investigate the incompatibility and

if necessary, will provide a software update or work around to allow our products to properly function with

the Microsoft update in question.

Known Issues and Limitations

Local Database

To download print styles and story forms to your local computer for use when working offline, you must

have Read Access to the iNEWS System directories where styles and forms are located. This is by design.

Windows 7 and Windows 8 with UAC Enabled

When User Access Control (UAC) is turned on, users cannot drag-and-drop text from an outside

application, such as Microsoft Word, into iNEWS.

Workaround:

Use Ctrl+C and Ctrl+V to copy and paste the text between applications.

External Users (LDAP)

Beginning with version 4.x, Avid iNEWS server allows user authentication via Windows Active Directory;

however, external users are not compatible with the following clients:

iNEWS Workstations earlier than 4.0.0

FTP clients: teleprompters, NewsCutter‘s NRCS Tool

COM clients: NewsCutter's NRCS Tool; Instinct; MOS Gateway's roStorySend and mosObj.

Web Client

Web Access

Interplay Central client earlier than 1.3.0

Interplay Common Services 1.5.0 + iNEWS on Shared Host

The HP G7 and G8 were observed to declare the RAID1 as /dev/sdb and the RAID5 as /dev/sdc during

Linux installation, and then change them to /dev/sda and /dev/sdb between iNEWS pre-install and iNEWS

Server install. This can cause /etc/udev/rules.d/10-udev-iNEWS rules to point to the incorrect device. If the

iNEWS installer cannot find an /rp5 or /rp5backup, verify that the partitions in 10-udev-iNEWS.rules

match the drives displayed in fdisk.

The /etc directory is configured for group write. This causes sendmail to malfunction.

Workaround:

Remove the group write, using the following command:

chmod g-w /etc

Depending on versions and upgrade order, upgrades to newer ICS or iNEWS versions may resolve or

introduce limitations.

There are currently no known limitations when ICS is installed before iNEWS; however, there are several

known limitations if iNEWS is installed before ICS, and they are:

The iNEWS pre-installation script enables httpd. This can interfere with ICS installation.

Workaround:

Before installing ICS, disable httpd with the following commands:

service httpd stop

chkconfig httpd off

The ICS installer uses a local copy of rsyslog.conf.

Workaround:

To re-enable iNEWS logging after ICS is installed, you must add these two lines to the bottom of

/etc/rsyslog.conf, and then restart rsyslog:

local0,local1,local2,local3,local4,local5,local6.*

/var/log/iNEWS/iNEWS.log

local0,local1,local2,local3,local4,local5,local6.* /dev/console

The Linux firewall is re-enabled with each reboot.

Workaround:

Disable the firewall with the following commands:

service iptables stop

chkconfig iptables off

Stop the firewall after reboot by adding the following line to the bottom of /etc/rc.local:

/etc/init.d/iptables stop

The ICS installer overwrites crontab.

Workaround:

If crontab is in use to schedule actions, make note of the current configuration ( ), and

then replace the configuration after ICS installation.

Plug-ins

Some plug-ins, such as AMG Journalist, will not paint correctly in iNEWS.

Workaround:

To resolve the painting problem issue, use the following procedure.

Note: AMG Journalist is used in the procedure as a plug-in example.

1. In the iNEWS executable directory, create a new text file named ActiveXRedraw.txt.

For 64 bit workstations, the directory is located at: C:\Program Files (x86)\Avid\iNEWS\

For 32 bit workstations, the directory is located at: C:\Program Files\Avid\iNEWS\

2. Open the registry editor, using regedit in the Run dialog box.

3. Select Edit > Find > AMG Journalist and locate the CLSID for the plug-in.

For 64 bit workstations, the CLSID is located at:

Computer\HKEY_CLASSES_ROOT\Wow6432Node\CLSID\

For 32 bit workstations, the CLSID is located at:

Computer\HKEY_CLASSES_ROOT\CLSID\

4. Take the CLSID, which is the folder name, and put it into the ActiveXRedraw.txt file.

5. Save the file.

6. Reload iNEWS. The painting problem for plug-ins like AMG Journalist will be resolved.

UNC Paths

As a result of the server-side URL changes in iNEWS 3.4.2, UNC paths with spaces no longer work

correctly in the iNEWS client software. In a future version of the iNEWS client software, these links will

be client-only, allowing a user to launch them from the iNEWS Workstation without saving them as URLs

on the iNEWS Server.

iNEWS integration with Intelliscribe printing should be configured at 300 DPI with "Enhanced Features"

disabled. Setting a higher DPI or enabling enhanced features can cause long delays in printing.

There are screen painting issues when the Vertigo Xmedia plug-in and the Aurora Assignment List plug-in

(version 7 or later) are both installed on the same client. The Xmedia splash screen can cause the Xmedia

tree to be inaccessible.

Workaround: When this issue occurs, the workaround is to rename or remove skinCrafter3_vs2008.dll

from the Assignment List installation directory.

iNEWS Web Services API

The iNEWS Web Service API cannot be undeployed via the Tomcat management interface when Tomcat is

running on a Windows host.

To undeploy in Windows:

1. Stop the Tomcat service

2. Delete the inewswebservice file and folder from the Tomcat webapps directory.

3. Place the new .war file into the webapps directory.

4. Start the Tomcat service.

Note:Undeployment through the management interface works correctly if the Tomcat service is

running on a Linux host.

Multiple Monitors

If running the iNEWS client software on a dual monitor workstation, there are some key issues you could

encounter:

If the application is maximized when closed, it will be maximized on the primary monitor when it is

reopened, regardless of which monitor it was on when closed.

Moving a user from a dual monitor machine to a single monitor machine, such as an undocked laptop,

could result in the application opening to a screen that no longer exists.

Workaround: Right click on iNEWS in the Windows taskbar and select Move. Then press one of the

arrow keys on the keyboard; this will lock the application‘s window to the mouse. You can then move

the mouse pointer onto the screen and the iNEWS main window will move with it.

Macros and Keystrokes

Some PCs, when upgraded from Internet Explorer 6 to Internet Explorer 7 or 8, will experience issues with

macros that perform several functions in rapid succession; the macros might not complete all assigned

activity in iNEWS. Avid is working with Microsoft on this issue, which is most apparent with macros that

trigger the Local Print dialog box or the User Preferences dialog box.

Workaround: Place the name of the dialog box after the K_WINDOW token value immediately following

the keystroke that opens the dialog box. For instance, instead of just {ctrl p} to open the Local Print dialog,

the macro should be: {ctrl p}{window Local Printing}. The text following ‗window‘ must match exactly

the name of the dialog box as it appears in the title bar. The ‗K_WINDOW /window‘ token can be changed

in /site/dict/keymacros.

Another available workaround is to add {pause <#>} statements of one or two seconds to problem macros

at the point in the macro where activity ceases. In the example of the Local Printing macros, the pauses are

likely needed when typing a name of a printer or changing a print style.

Documentation Errata

iNEWS Administration Guide

In Chapter 4 titled Database Management, there is a section called ―Using dbserver and dbfree to Obtain

Information,‖ which provides a procedure on page 53 for obtaining an accurate idea of how much space is

being used. In step 1 of that procedure, the user is told to type the following: dbserver 16000000

It should be dbserver 34000000 to reflect the maximum database size in blocks and ensure that the

DEAD queue is emptied.

In Chapter 4 titled Database Management, there is a section called ―Cleaning Your Database with Online

Dbvisit,‖ which provides a procedure on page 60 for performing an online dbvisit. In that procedure, in step

3b, the user is instructed to type online to bring the system online. This step should be:

Type startup to start the system. This will put the system online as well as start up all iNEWS devices.

iNEWS Setup and Configuration Guide

In Chapter 2 titles The iNEWS Console, on page 35, there is a note about multi-server system configuration

the erroneously mentions ―four-server systems.‖ Avid does not sell or qualify 4-server systems; therefore,

the note should be:

The examples shown here are for the more common two-server system configuration, but an iNEWS system

can have three servers (A, B, and C). For three-server systems, use log file names that correspond to each

server’s letter assignment.

In Chapter 5 titled The Database: Directories, Queues, and Stories, there is a section called ―Interplay

Server Tab,‖ which provides information about a feature that has since been removed from the software.

This section is obsolete.

In Chapter 13 titled Servers, there is table providing parameter and definitions for SYSTEM.MAP. The

<timeout> parameter is described as follows: Enter a duration by typing D or d before a numeric value. An

uppercase D denotes a duration in hours, and a lowercase d denotes a duration in minutes.

This is inaccurate. The parameter is not case sensitive, so D or d before a four-digit numeric value is the

same. The correct syntax is D (or d) followed by hhmm with the hh representing hours and mm for

minutes. For instance, one hour would look like this: D01 or d01. One minute would look like this: D0001

or d0001. Five and a half hours would look like this: D0530 or d0530.

In Appendix B titled System Files, there is a section called ―SYSTEM.INTERPLAY.‖ This describes a

queue that was previously required for a feature that has since been removed from the software. This

section, which was also published in Appendix B of the Avid iNEWS Administration Guide, is obsolete.

Technical Support Information Most products feature a number of coverage options. Avid Assurance service offerings are designed to

facilitate your use of Avid solutions. Service options include extended telephone coverage, automatic

software maintenance, extended hardware warranty, and preferred pricing on replacement parts. Offerings

and options may vary by product and are not available for all products.

For more information regarding Avid service offerings, visit www.avid.com/support or call Avid Sales at

800-949-AVID (800-949-2843).

Program availability and details might vary depending on geographic location and are subject to change

without notice. Contact your local Avid office or your local Avid Reseller for complete program

information and pricing. However, if you need help locating an Avid office or Avid Reseller near you,

please visit www.avid.com or call in North America 800-949-AVID (800-949-2843). International users

call 978-275-2480.

Accessing Online Support

Avid Online Support is available 24 hours per day, 7 days per week. Search the Knowledge Base to find

answers, to view error messages, to access troubleshooting tips, to download updates, and to read/join

online message-board discussions.

To access Avid Online Support:

Go to www.support.avid.com .

Note: Supplemental documentation for this release, if available, is provided on the Knowledge Base.

For the latest up-to-date information, browse the Knowledge Base at Avid Online Support.

http://www.avid.com/support

http://www.avid.com/

http://www.support.avid.com/

Important Information Avid recommends that you thoroughly ...resources.avid.com/SupportFiles/attach/Broadcast/ReadMe...The iNEWS 3.5.0 client software cannot connect to servers earlier

Documents