Importance of Formal Communication in Organizations

Presentation on importance of Formal communication in

organizations

SUBMITTED TO- Pro. Aurnob Roy B.C.P.D. Presented by…. Pankaj Pachouli 09/02/DFT/37 FDDI RAEBAREILY

Importance of Formal communication in Organisations

COMMUNICATION-Communication is the process of exchanging information and understanding between two people.•It is a two way process.

FORMAL COMMUNICATION

•Formal communication is that which is connected with the formal organizational arrangement and the official status or the place of the communicator and the receiver. •Formal communication can be defined as, “A presentation or written piece that strictly adheres to rules, conventions, and ceremony, and is free of colloquial expressions.”

ADVANTAGES OF FORMAL COMMUNICATION

•It helps in maintaining the authority of line executives over their subordinates who are responsible to get the work done by their subordinates. And answerable to their bosses.•An immediate superior has direct contact with the subordinates so as a better understanding is developed between them and communication is made more effective.

ADVANTAGES OF FORMAL COMMUNICATION

•Since an executive better informed about the organisation and its problems than the subordinates a better solution can possibly be found easily and good relation between the leader and his subordinates develop.

DISADVANTAGES OF FORMAL COMMUNICATION

•Every happening in an organisation can not be foreseen;hence action required for unforeseen.Events can not be formalised.•It increases the workload of the line superior because all communication are transmitted through them.Thus it leaves the superiors with little time to perform other organisational function well.

DISADVANTAGES OF FORMAL COMMUNICATION

• In most of big organizations contact between the top executive & the subordinate at the lowest level are far remote. Very often they do not recognise each other this affects the relations of executives & subordinates.

FLOW OF FORMAL COMMUNICATION

FORMS OF FORMAL COMMUNICATION

• Downward communication:– instructions, directions, orders – feedback

• Upward communication:– data required to complete projects– status reports– suggestions for improvement, new ideas

• Horizontal communication:– coordination of cooperation

PANKAJ PACHOULI