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The Importance ofBusiness Ethics
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Business Ethics means conducting all aspects
of business and dealing with all stakeholdersin an ethical manner
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Aim of Business Ethics
It is neither defense of the status quo nor its
radical change. Rather, it should serve to remedy those
aspects or structures that need to change,
and it should protect those that are moral.
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CASE
THE COLLAPSED MINE
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Ethical Behavior
Conducting ones life in complete accord
with a firmly held set of values andprinciples
These principles may be derived from religiousbeliefs, philosophical understanding, etc.
Application should be in all areas of ones life:personal, family, business, social, etc.
.
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Foundations of Ethical Behavior
Treat others as you would be treated
Respect
Honesty
Trust
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Taught in All Cultures
Judaism:What you hate, do not do to anyone.
Islam:No one of you is a believer until he loves for his brother what he lovesfor himself.
Hinduism:Do nothing to thy neighbor which thou wouldst not have him do tothee.
Sikhism: Treat others as you would be treated yourself.
Buddhism: Hurt not others with that which pains thyself.
TREAT PEOPLE THE WAY
YOU WANT THEM TO TREAT YOU
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Bad Ethics Increases Transaction Costs
Party
A
Party
BTrade
Security
Lawyers
Regulators
Delays
Interest
Duplication
Testing
Etc, etc!
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Societal Costs of Unethical Behavior1. Law enforcement and other security personnel2. Physical protection (locks, electronic security, fences,
vaults, etc.)
3. A substantial portion of attorney and court system costs
4. Costs of collecting taxes
5. Wasted/misused investment funds
6. A substantial portion of accounting/auditing costs
7. A large fraction of costs for regulators and examine
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Ethical Issues Relating to Business Honestycommunication and behavior consistent with facts
Disclosure of information
Promises/commitments
Laws and professional standards
Representation of others like shareholders (applies to board members)
Unfair competition Refrain from bribes and excessive gifts (that sway judgment)
Just compensation Respect intellectual property (product piracy)
Treat employees fairly
Respecting rights of others Treat others with fairness and respect regardless of age, religion, ethnic group,
sex, economic status, etc
Respect others and future generations by treating the environmentwell
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Why Ethical Behavior Adds Value Better information Trust from investors
Lower costs for audits, controls, investigations
Better allocation of resources Customers will be more loyal
Lower costs from suppliers
Attracting and retaining better employees
Fair competition Lowers cost of business in economy Leads to better decision-making (do whats best for
firm, not one individual)
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Short-Term vs. Long-Term
One party may gain temporary advantage
by unethical behavior But in the long-term, individuals,
companies are hurt
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Deterioration in Honesty over Time
Year Year
College students who cheated in H.S. 1940 (20%) 2002 (75-98%)
Self-reported cheating 1983 (11%) 1993 (49%)Believe cheating is common 1940 (20%) 1997 (88%)
Used cheat sheets 1969 (34%) 1989 (68%)
Let others copy work 1969 (58%) 1989 (98%)
Willing to lie to get job 2000 (28%) 2002 (39%)
Students who had stolen 2000 (35%) 2002 (38%)
(Based on several different ethics studies)
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Another Study of Student Honesty Responses 50,000 college students at 69 schools 26% of business majors admitted to serious cheating on
exams
54% admitted to cheating on written assignments
Journalism majors were worse with 27% admitting tocheating on exams.
The most honeststudents in the sciences (19% reportedcheating on tests)
Author observes cheating has increased since he begandoing surveys 15 years ago
He partly blames technologymakes it easier to cheat
Biz Majors Get an F for Honesty by Donald McCabe published on February
6, 2006, by the Center for Academic Integrity
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Will Our Ethics Improve?Survey of High School Students
74% (71%) cheated on an exam in the last year;45% (45%) said they did it at least twice in the last
year 93% (92%) lied to their parents in the past year;
79% (79%) say they lied twice
78% (78%) have lied to their teachers
37% (27%) said they would lie to get a job 38% (35%) took something from a store in the last
year
Josephson (2002)(2001)
2002 2001
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Why is Dishonesty Increasing?
Modeling Labeling
Honesty
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Why Is Dishonesty Increasing?
Bad Modeling/Lack of
Good Modeling
Focus of TV/movies
Dishonest leaders
Sports, business,
entertainment heroes
Good models are rare
Lack of Positive
Labeling
Home.average
family spends 10 hoursless time together a
week than 20 years ago
Schools
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Can Ethical Values be Taught?Level 1: The Foundation
Personal Ethical UnderstandingRight/wrong, Fairness, Honesty, Personal Integrity, Respect for Others
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Application of Ethics to Business SituationsFraudulent Practices, Misleading Advertising, Unfairness
Level 2: Application to Business
Personal Ethical UnderstandingRight/wrong, Fairness, Honesty, Personal Integrity, Respect for Others
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Application of Ethics to Business
Situations
Fraudulent practices, misleading advertising,unfairness
Can be taught in management education andorganizationsprovided students have a personalunderstanding of ethics
Taught by modeling (cases and personal example
are helpful) Can be reinforced by policies, codes of ethics,
training
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Good Ethics Means
Good Business
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Questions