Implementing New Technologies for Reference Services Alexa Pearce & Margaret Smith New York University November 6, 2010
Implementing New Technologies for Reference Services
May 17, 2015
This presentation was given at the 2010 NYLA Conference on November 6, 2010 in Saratoga Springs, NY. It outlined a general process for successful technology implementation and described the presenters experiences with this process during the introduction of SMS/texting for reference services at NYU's Bobst Library.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Implementing New Technologies for Reference Services
Alexa Pearce & Margaret Smith
New York University
November 6, 2010
Who we are
@limonada
Who we serve
@baslow
SMS at NYU
SMS/texting for reference
@gcbb
The Process
Research
PrototypingTraining
Marketing
Assessment
Planning
Research
@kevinsteele
Planning
@kmasback
Prototyping
@B_Zedan
Training
@walkadog
Marketing
Assessing
@jurvetson
The Process
Research
PrototypingTraining
Marketing
Assessment
Planning
Successes
@terren in Virginia
Failures
@tonyjcase
The future?
@VancityAllie
Any questions?
@mandiberg
Photos (in order of appearance)Who we are: http://www.flickr.com/photos/limonada/6270210/Who we serve: http://www.flickr.com/photos/baslow/237175334/SMS/texting: http://www.flickr.com/photos/gcbb/3205567279/Research: http://www.flickr.com/photos/kevinsteele/1506331663/Planning: http://www.flickr.com/photos/kmasback/1469679255/Prototyping: http://www.flickr.com/photos/bzedan/1078948137/Training: http://www.flickr.com/photos/walkadog/3574742620/Assessing: http://www.flickr.com/photos/jurvetson/52583513/Successes: http://www.flickr.com/photos/8136496@N05/2327243497/Failures: http://www.flickr.com/photos/tonyjcase/5024977082The Future: http://www.flickr.com/photos/30691679@N07/2910519025/Questions: http://www.flickr.com/photos/theredproject/3302110152/
Related Documents
