Implementation of E CRM Electronic Customer Relationship Management using the ERP Concept in Case Studies of Conventional Weaving Fabric Companies

The increasing of internet use in Indonesia has a quite significant value of 143.26 million in 2019.  Feiggi Lucia St "Implementation of E-CRM (Electronic Customer Relationship Management) using the ERP Concept in Case Studies of Conventional Weaving Fabric Companies" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-3 , April 2020, URL: https://www.ijtsrd.com/papers/ijtsrd30347.pdf Paper Url :https://www.ijtsrd.com/engineering/information-technology/30347/implementation-of-ecrm-electronic-customer-relationship-management-using-the-erp-concept-in-case-studies-of-conventional-weaving-fabric-companies/feiggi-lucia-st