Impetus

From messagesTo communication

emails network

IMPETUS

How can we humanize emails by making them not only a functional information exchange but also social connections, through visualization?

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From To

PRECEDENTS / INSPIRATION

What the key features provided by online social network are?

Identity – ability to uniquely identify people in the system

Presence – ability to know who is online, available or otherwise nearby

Relationships – ability to describe how two users in the system are related

Conversations - ability to talk to other people through the system

Groups - ability to form communities of interest

Reputation – ability to know the status of other people in the system

Sharing – ability to share things that are meaningful to participants

Source: http://nform.ca/publications/social-software-building-block

PRECEDENTS / INSPIRATION

Some social networks features

Source: http://nform.ca/publications/social-software-building-block

Conversations

Sharing

Identity

Presence

Groups

Reputation

Relationships

Flickr Twitter

Digg Linkedin

Emails ?Facebook

PRECEDENTS / INSPIRATION

How to create connections through emails ?

Conversations

Sharing

Identity

Presence

Groups

Reputation

Relationships

Could be improved To be developed Nice to have

Presence

Identity

Groups

Groups

PRECEDENTS IN EMAILS VISUALIZATION

IBM - THREAD ARCS: An Email Thread Visualization 2003

PRECEDENTS IN EMAILS VISUALIZATION

Xobni - Outlook plugin

TARGETED AUDIENCE

“The average businessperson is getting around 80 e-mails per day and many feel that about 80% of the messages in their “In Box” are of little or no value.”

Targeted audience is email user for professional purposes.

- How can I feel the people behind the messages ?

- How can I evaluate messages value?

- How can I browse messages in a different way than the standard time based sorting?

USES CASES 1

€As an user, when I receive an email from someone I have never seen before, I would like this person to be more tangible for me by seeing his face, know who he is connected with.

€As an user, sometime I don’t know the gender of the person I am writing an email to. I would like to know without asking to him

€As an user, before connecting with someone, I would like to know where he is located and what the weather is like for him. If I have to call him, it will make the connection easier.

USES CASES 2

€As an user, I want to navigate through the history of my communication with someone in a simple and visual way. It covers, emails shared, it is also the meetings we add, phones calls, …

€ As a user I want to be able to follow the email activity of my contacts in my peripheric vision.

€As an user, I want to be able to feel the importance of an email depending on who sent it and who received it.

SYSTEM FEATURES

Contact details

SYSTEM FEATURES

Email notification

SYSTEM INTEGRATION