Step 1) Have you looked at – • The online Green Book - https://www.gov.uk/government/collections/immunisation-against-infectious-disease-the-green-book#the-green-book • Vaccination of individuals with uncertain or incomplete immunisation status- https://www.gov.uk/government/publications/vaccination-of-individuals-with-uncertain-or-incomplete-immunisation-status • Vaccine Update - https://www.gov.uk/government/organisations/public-health-england/series/vaccine-update • Vaccine Supply - https://vaccinesupply.immform.dh.gov.uk/ • WHO Immunisation Monitoring Global Summary Schedule- http://apps.who.int/immunization_monitoring/globalsummary/schedules Step 2) Still need additional support to answer your query? Use the below flowchart: Immunisation & Vaccination Query Line: [email protected] Shropshire and Staffordshire Screening and Immunisation Team- SSSIT (Support for Immunisers in Primary Care and other community settings) Shropshire & Staffordshire Screening & Immunisation Team (SSSIT) NHS NATIONAL IMMUNISATION PROGRAMMES/SCHEDULE https://www.gov.uk/government/publications/the-complete-routine-immunisation-schedule-201314 FOR ROUTINE NON-URGENT QUERIES Clarifications on FAQs / Support materials / Programme related issues / Incomplete Immunisations / Vaccination incidents / errors (i.e. cold chain): Please email [email protected] the following: 1. Your name and a contact email & telephone number 2. GP practice name and CCG area 3. Query description 4. Mark incidents/errors as IMPORTANT, they will be dealt with as high priority Emails are checked daily and responded to within 2 working days Contracts and Payments Contact: Sue Wynn (Contracts Manager) [email protected] Medicines Management Disposal of vaccines / Prescribing / Patient Group Directions South Staffs: [email protected] North Staffs and Stoke on Trent: [email protected] Telford: [email protected] Shropshire: [email protected] West Midlands North Health Protection Team Clinically complex queries beyond the scope of the Green Book Post exposure vaccination advice (Note: Complex queries often require advice from PHE national expertise and will need additional time to respond). Contact: 0344 225 3560 (option 2, then 2) Travel Health National Travel Health Network and Centre (NaTHNaC) http://www.nathnac.org/pro/index.htm Travel Health Advice Line for health professionals – 0845 602 6712 (local call rate) Monday – Friday 08:30-11:45 and 13:00-15:15 Health Information for Overseas Travel 'Yellow Book' http://www.nathnac.org/yellow_book/YBmainpage.htm NOTE: All general public immunisation queries should be addressed by the immunisation service provider. DISCLAIMER: The advice given based upon the information provided does not entail a clinical assessment of the full patient notes – that is still the clinician’s responsibility. Appointments / Scheduling / Checking Immunisation Status Contact: Relevant Child Health Information System for your area: Shropshire - 01743 450800 South Staffordshire – Stafford 01283 504419 or Lichfield 01283 504485 North Staffs & Stoke – 01782 275027 (up to 4 ½ yr olds) or 0300 123 1894 ext 1857 (over 4½ yrs). Shropshire & Staffordshire NHS England PGDs available online at: http://www.telfordccg.nhs.uk/immunisations-and-vaccinations NHS England Public Health Commissioning 2015-16- https://www.gov.uk/government/publications/public-health-commissioning-in-the-nhs-2015-to-2016