IMImobile PLC Preliminary Results Year Ended 31 March 2016 Jay Patel, Chief Executive Mike Jefferies, Group Finance Director
IMImobile PLCPreliminary Results Year Ended 31 March 2016
Jay Patel, Chief Executive
Mike Jefferies, Group Finance Director
IMImobile is…
2
…with a track record of international service delivery
…an established software provider … operating in fast growing markets
… for our clients worldwide*
Helping companies to engage with their customers on digital channels
16 years experience in mobile
Delivering services in 60+ countries from cloud infrastructure
Profitable and cash generative for more than 10 years
Offices in London, Atlanta, Dubai, Hyderabad and Johannesburg
780+ employees worldwide
Rapid growth of smartphone usage globally
Customers increasingly demand mobile experiences
Companies recognise they need to invest in mobile and digital
Delivery of multi-channel communication, across multiple
organisation departments and in different geographies is complex
2003 First products sold in India and $1m revenue
2007 Internationalisation began
2010 Acquisition of WIN plc (AIM listed)
2012 IBM licensed IMIdigital in 17 countries
2014 AIM Listing and acquisition of Textlocal
2015 Acquisition of Archer Digital and launch of Textlocal in India
* Top 21 clients by revenue
3
Key operational, financial and strategic progress across all business units
Operational Highlights Financial Highlights
Strategic Highlights
Revenue up 26% to £61.6m (organic 11%) (2015: £48.9m)
Gross profit up 22% to £36.5m (organic 10%) (2015: £30.0m)
EBITDA up 17% to £10.7m (2015: £9.2m)
Adjusted profit after tax up 21% to £6.8m (2015: £5.6m)
Strong EBITDA to cash conversion of 99% (2015: 96%)
Cash and equivalents of £15.0m (2015: £14.6m)
Diluted adjusted EPS growth of 13% to 10.4p (2015: 9.2p)
Organic growth from all regions and business units
New major client wins in all regions
Renewal of all major contracts falling due in the period
Rebranding and simplification of product suite
Launched Textlocal in India
Acquisition of Archer Digital (September 2015)
Continued growth in US
Investment in SaaS products
Markets, Products & TechnologyBuilding IP, innovating for growth.
Shift towards mobile customer engagement
5
There will be 8.6b mobile connections by 2020
The smartphone has changed the way people communicate, shop and consume media.
Rapidly changing
consumer behaviour
Mobile sits at the heart of
customer experiences
Huge technology
disruption
84% of companies focus on improving customer experience
Companies will win or lose their customers based on the customer experience they provide.
90% of CEOs believe digital disruption will impact their industry
Technology disruptors are free of traditional ways of doing business and legacy cultures.
6
But delivering mobile communication is expensive and complex
Enterprises
Sales Systems
Marketing Systems
Operations Systems
Support Systems
Enterprises across different industry sectors
Complex
integration
No single
point of
orchestration
Multiple
channel
vendors &
APIs
Explosion of channels combined
with device and messaging
proliferation
Challenge to scale and deliver enterprise-
grade multichannel services for mobile
across legacy systems
7
We simplify channel complexity and help orchestrate mobile customer interactions
Enterprises
Sales Systems
Marketing Systems
Operations Systems
Support Systems
Enterprises across different industry sectors
Explosion of channels combined
with device and messaging
proliferation
Challenge to scale and deliver enterprise-
grade multichannel services for mobile
across legacy systems
Appointment
Reminders
Delivery
Notifications
Bank Alerts
Live chat
Music & video
content
Product portfolio built on our
global cloud infrastructure
8
Financial Services
Utilities Retail HealthcarePublic Sector
Contact Centre
Logistics Travel
ConnectivityIntelligent Network
GatewaysPayments
Device
Optimisation
Voice
Gateway
13 billion
messages p.a.
14 billion billing
transactions p.a.
10,000+ device
fingerprints in DB
15 billion voice
flows p.a.
600+ services
deployed
24/7 Global Managed Service InfrastructurePrivate cloud co-located in five Tier 3 and Tier 4 data centres across UK, US and India.
Enterprise cloud comms
platform enabling IT to create &
deliver multi-channel customer
journeys
Real-time, interactive multi-
channel campaigns at each point
of the customer life cycle
Content management and
digital service delivery
platform application, utilised
across the world
Application for two-way
interactive text based
messaging in contact centres
Enables broadcasters to
centralise, manage and
interact with audiences via
social media
A cloud-based platform that
enables businesses of any
size to harness the power of
SMS messaging.
IMIcloud
○ Global scalability ○ Potential for operational leverage
Our global cloud infrastructure supports billions of mobile interactions
Commercial Model & Revenue SplitHigh percentage recurring revenues.
Commercial model
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Volume of e-mail, SMS, MMS,
push notification, sessions etc.
Fees based on revenue transactions
Licences &
one-off
professional services
Contracted revenues
15% 40% 35% 10%Fixed fees Usage based Transactional Non recurring
Monthly Recurring Revenue(MRR)
*Approximate split
Gross Profit Split*
An experienced leadership team
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APAC Snr Mgmt. Team
56% of revenue from
Europe and US
28% of revenue from
Middle East & Africa
Av. 11+ years with IMImobile
70+ years industry experience
Av. 7+ years with IMImobile
50+ years industry experience Av. 6+ years with IMImobile
40+ years industry experience
Marketing Team
Av. 5+ years with IMImobile
40+ years industry experience
MEA Snr
Mgmt. Team
Av. 7+ years with IMImobile
30+ years industry experience
Europe & Americas Snr Mgmt. TeamIT & Service Delivery Team
Over 200 years combined
industry experience
Executive team has been
with IMImobile for over 8 years
16% of revenue from
India and SE Asia
• Regional commercial and
service delivery teams
• Central product
management, development
& infrastructure and
marketing
Major office locations
Financial ResultsYear ending 31st March 2016.
Key financial highlights
13
Trading Performance Gross Profit Split
Year ended
31 March
2016
£m
31 March
2015
£m
Growth
%
Revenue 61.6 48.9 +26%
Gross profit 36.5 30.0 +22%
Gross margin 59.3% 61.4%
Administrative expenses (25.1) (18.8) +33%
EBITDA 10.7 9.2 +17%
Adjusted profit before tax* 8.5 6.7 +26%
Adjusted profit after tax* 6.8 5.6 +21%
Diluted adjusted EPS 10.4p 9.2p +13%
* Before share based payments, amortisation of acquired intangibles, impairment of investments and exceptional costs
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Key financial highlights
Balance Sheet
AssetsMar-16
£m
Mar-15
£m
Cash
Trade receivables
Pass through revenues
Other current assets
15.0
16.8
3.1
4.4
14.6
12.4
3.2
4.1
Current assets 39.4 34.3
Goodwill
Acquired intangibles
Other intangible assets
PPE
Other non-current assets
19.8
2.3
2.0
4.7
0.7
17.9
0.7
1.0
4.3
1.2
Non-current assets 29.5 25.1
Total assets 68.9 59.4
Net Assets 43.6 38.9
LiabilitiesMar-16
£m
Mar-15
£m
Trade payables and accruals
Pass through revenues
Other current liabilities
14.4
6.3
3.8
11.3
5.2
3.6
Current liabilities 24.5 20.1
Non-current liabilities 0.8 0.4
Total liabilities 25.3 20.5
No debt
High quality receivables
Strong cash position
15
Key financial highlights
Cashflow
Year toMar-16
£m
Mar-15
£m
Cash generated from operations 10.6 8.8
Net cash from operations 8.8 8.2
Investing activities (8.5) (33.0)
Financing activities 0.0 30.0
Cash and cash equivalents at beginning of period 14.6 9.3
Cash and cash equivalents at end of period 15.0 14.6
99% conversion of EBITDA to
cash generated from operations
£3.6m used for the purchase of Archer
Cash available for acquisitions or share
buy backs
Regional UpdatesTrading updates for our regions.
Regional Overview – Europe & Americas
17
Gross profit £19.9m (2015: £16.4m)
Strong gross profit growth by 22% year on year, 9% organic
Gross profit growth from Textlocal above 10%
New significant client wins across several industry sectors
Renewed all significant contracts
Retained market position of number one UK carrier billing provider
10.9 11.3
16.4
19.9
FY13 FY14 FY15 FY16
Europe & Americas gross profit (£m)
MRR Licence / one-off / professional services
74% of executives have or will complete digital transformation in the
next 5 years (CIO Insight)
88% of organisations will increase technology investments to improve
customer experience (Gartner)
Digital continues to disrupt, by 2020 47% of total sales will be
influenced by digital (Forrester)
Business Drivers
Financial and Operational Highlights
* Top 10 clients by revenue
Regional Overview – Middle East & Africa
18
4.3
10.7
8.6
11.4
FY13 FY14 FY15 FY16
MEA gross profit (£m)
MRR Licence / one-off / professional services
Business Drivers
Only a third of adults have access to bank accounts (Frost and Sullivan)
One in five Africans have bought a product or service with their mobile
phone (Deloitte)
Africa’s entertainment and media industry is expected to grow from R112.7
billion in 2014 to R176.3 billion in 2019 (PwC)
Gross profit £11.4m (2015: £8.6m)
MRR gross profit increased organically by 58%
Overall organic year on year gross profit growth was 15%
Regional gross profit growth of 33% (including Archer Digital)
IMIdigital and IMIcampaign deployed with leading mobile operator groups
Acquisition of Archer Digital to support international growth plans
Integration of Archer’s technology and products
Financial and Operational Highlights
* Top 10 clients by revenue
Regional Overview – India & SE Asia
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8.3
5.95.0 5.3
FY13 FY14 FY15 FY16
India & SEA gross profit (£m)
MRR Licence / one-off / professional services
Business Drivers
India overtakes China as world's fastest growing major economy
(Telegraph)
India is expected to become the largest contributor of absolute
smartphone unit growth globally this year
Indian SaaS market worth c$400m in FY16 and forecast to grow 3x
by 2020 (Nasscom)
Gross profit £5.3m (2015: £5.0m)
Return to growth with gross profit increase of 4%
New contract signed in Myanmar and new deployment in Nepal
Renewed a number of multi-year contracts with several major operators
Successfully launched Textlocal in India (1,500 customers in 6 months)
Selected partner of BBC Media Action and The Gates Foundation
Financial and Operational Highlights
* Top 10 clients by revenue
Growth Strategy & OutlookA fast growing business.
Key areas of focus for growth
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Existing Customers
Product Innovation
Channel Strategy
Selective acquisition of businesses following a strict acquisition criteria (recurring relationships with large blue-chip corporates, complementary product sets, existing geographic locations)
Invest in channel strategy and launch reseller and partnership programme to maximise
product distribution and revenue growth
70 clients with revenue >£100k
20 clients with revenue >£500K
11 clients with revenue > £1m
Drive new product innovation through continued investment in existing product set
Geographic Expansion Maximise strategic opportunity in selected geographic markets in US and Myanmar
Organic Growth
oMobile and digital transformation becoming a business imperative
oDrive further revenue and profit growth from existing customers
Inorganic Growth
M&A
22
Summary and outlook
o Strong and profitable Group performance
o Successful acquisitions and controlled investment strategy
o Well positioned in a growing technology market
o FY 2017 has started well with trading in line with Directors’ expectations
London
IMImobile Europe Ltd
5 St Johns Lane
EC1M 4BH
London
United Kingdom
Phone: +44 20 300 86232
Atlanta
IMImobile Inc
Tower Place 200
Atlanta, GA
30326
United States
Phone: +1 470 216 1984
Dubai
IMImobile VAS Ltd FZE
P.O. Box 293593
Office # 624, Building 5EA
Dubai Airport,
U.A.E.
Phone: +971 46091 690
Hyderabad
IMImobile Pvt. Ltd
Plot No. 770, Road No 44
Jubilee Hills
Hyderabad
India
Phone: +91 40 23 555 945
Locations
23
Johannesburg
Clearwater Office Park,
Building no. 3, First Floor.
Corner Christiaan De Wet and Millennium
Boulevard, Strubensvalley,
Roodepoort, Gauteng, South Africa
Phone: +27 11 991 2900
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