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September 24, 2009 Revision 0

imageRUNNER ADVANCE C5051/C5045/C5035/C5030 Series

Service ManualProduct Outline Function Periodic Servicing Parts Replacing and Cleaning Adjustments Troubleshooting Error Code Service Mode Installation1 2 3 4 5 6 7 8 9

Appendix

0-2ApplicationThis manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality. The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

TrademarksThe product names and company names used in this manual are the registered trademarks of the individual companies.

CorrectionsThis manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.

CopyrightThis manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.

(C) CANON INC. 2009

CautionUse of this manual should be strictly supervised to avoid disclosure of confidential information.

0-2

0-3Explanation of SymbolsThe following symbols are used throughout this Service Manual. 1. Symbols Explanation Symbols ExplanationRemove the claw.

The following rules apply throughout this Service Manual: Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation. In the diagrams, signal.Insert the claw.

Check.F-0-1

represents the path of mechanical drive; where a signal name indicates the direction of the electric

accompanies the symbol, the arrow

F-0-2

Check visually.

The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in supplying the machine with power.

F-0-3

F-0-4

Check the noise.

Use the bundled part.

2.

In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low". (The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD

F-0-5

F-0-6

Disconnect the connector.

Push the part.

signal goes on when '0'. In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations of the microprocessors used in the machines

F-0-7

F-0-8

Connect the connector.

Plug the power cable.

are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads.

F-0-9

Remove the cable/wire from the cable guide or wire saddle. Set the cable/wire to the cable guide or wire saddle.

F-0-10

Turn on the power.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be communicated in the form of Service Information bulletins. All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine.

F-0-11

F-0-12

F-0-13

Remove the screw.

F-0-14

Tighten the screw.

F-0-15

0-3

Safety Precautions CDRH Act Laser Safety Handling of Laser System Turn power switch ON Safety of Toner Notes When Handling a Lithium Battery Notes Before Servicing

imageRUNNER ADVANCE C5051/5045/5035/5030 Series

00-2

CDRH ActThe Center for Devices and Radiological Health of the US Food and Drum Administration put into force regulations concerning laser products on August 2, 1976. These regulations apply to laser products manufactured on and after August 1, 1976, and the sale of laser products not certified under the regulations is banned within the Untied States. The label shown here indicates compliance with the CDRH regulations, and its attachment is required on all laser products that are soled in the United States.

Handling of Laser SystemWhen servicing the area around the laser assembly, be sure to turn off the main power. The machine's covers that can reflect laser light are identified by means of a warning label (Figure). If you must detach a cover showing the label, be sure to take extra caution during the work.

CANON INC.

30-2,SHIMOMARUKO,3-CHOME,OHTA-KU,TOKYO,JAPAN

MANUFACTURED:THIS PRODUCT CONHORMS WITH DHHS RADIATION PERFORMANCE STANDARD 21CFR CHAPTER 1 SUBCHAPTER J.

F-0-16

A different description may be used for a different product.

Laser SafetyLaser beam radiation may pose a danger to the human body. A laser scanner mounted on the machine is sealed with the protection housing and external cover to prevent the laser beam from leaking to the outside. The laser beam never leaks out of the scanner as far as users operate the machine normally.

F-0-17

0

0-2

00-3

Turn power switch ONThe machine is equipped with 2 power switches: main power switch and control panel power switch. The machine goes on when the main power switch is turned on (i.e., other than in low power mode, sleep mode).

Safety of TonerAbout TonerThe machine's toner is a non-toxic material made of plastic, iron, and small amounts of dye.

Do not throw toner into fire. It may cause explosion.

Toner on Clothing or Skin If your clothing or skin has come into contact with toner, wipe it off with tissue; then, wash itoff with water.

Do not use warm water, which will cause the toner to jell and fuse permanently with thefibers of the cloth.

Tonner is easy to react with plastic material, avoid contact with plastic.

0

0-3

00-4

Notes When Handling a Lithium Battery

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

The following warnings are given to comply with Safety Principles (EN60950).

Wenn mit dem falschen Typ ausgewechselt, besteht Explosionsgefahr. Gebrauchte Batterien gem der Anleitung beseitigen.

Notes Before Servicing

At servicing, be sure to turn OFF the power source according to the specified steps and disconnect the power plug.

0

0-4

1

Product Overview Product Lineup Feature Specifications Name of Parts

1

11-2

Product LineupHost machine

imageRUNNER ADVANCE C50 51 A B A: Product category (90: Production model, 50 : Office model) B: Print speed (unit is ppm : print per minutes)F-1-2

F-1-1

Host machine configurationHost machine configurationPrinter onlyT-1-1

Model typeC5051 C5045 C503535 / 35ppm

C503030 / 30ppm

Print Speed (BW / 51 / 51ppm 45 / 45ppm Color) Positioning High-speed / high-quality Middle-Office model Target machine : iRC5180 / 4580 / 3880Series

Cost-prioritized Standard-Office model Target machine : iRC3380 / 2880Series, iRC6800Series, iRC3100SeriesT-1-2

1

1-2

11-3

Option Pickup delivery / image reading options6 4 5

No.1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Brand nameInner Finisher Additional Tray-A1 Inner Finisher-A1 Duplex Color Image Reader Unit-B1 Reader Heater Kit-G1 Color Image Reader Unit-B1 Color Image Reader Unit-B2 Printer Cover-C1 Copy Tray-J1 Cassette Heater Unit-32 Paper Deck Unit-B1 Envelope Feeder Attachment-D1 FL Cassette-AG1 FL Cassette-AH1 Cassette Heater Unit-37 Cassette Feeding Unit-AD1 Buffer Pass Unit-G1 Inner 2Way Tray-F1 External 2 Hole Puncher-B1

Remarks and conditionBuilt-in finisher ADF-XD (1 Path Duplex Type DADF) + Reader For USA,CCI,CLA, this is provided as a service part. ADF-SU (Reverse Duplex Type DADF) + Reader Copyboard + Reader Deck Heater for Paper Deck Unit-B1. Cassette Attachment for envelope Cassette Heater for host machine, 2-Cassette Pedestal-AD1 For host machine delivery additional tray External 2/3 Hole Puncher-B1(USA,CAN,CLA), External 2/4 Hole Puncher-B1(EUR,FRA,CA), External 4 Hole Puncher-B1(EUR) Buffer Path Unit G1 is required Buffer Path Unit G1 is requiredT-1-3

3

8 9

7 2

1

17

10 11

19 Booklet Finisher-C1 20 Staple Finisher-C1

16 15 20 19 18 14 13F-1-3

12

1

1-3

11-4 Function expanding option6

No.14 15 16 17 18 19 20 21 22 23 24

Brand nameAdditional Memory Type B (512MB) Image Data Analyzer Board-A1 Super G3 FAX Board-AE1 Super G3 2nd Line Fax Board-AE1 Super G3 3rd/4th Line Fax Board-AE1 imagePASS-B1 IPSec Board-B2 Wireless LAN Board-B1 Signal Interface Kit-A1 Serial Interface Kit-K1 PCL Printer Kit-AE1 Direct Print Kit (for PDF/XPS)-H1 Barcode Printing Kit-D1 Encrypted Secure Print Software-D1 IMPOSE(Ver2.7) Roman Universal Send Digital User Signature Kit-C1 Universal Send Advanced Feature Set-D1 Universal Send Security Feature Set-D1 Remote Operators Software Kit-B1 Remote Operators Software Kit-A3 HOTFOLDER VER.2 HDD Data Erase Kit-A1 Remote Fax Kit-A1 PS Printer Kit-AE1 Secure Watermark-A1 Document Scan Lock Kit-A1 ACCESS MANAGEMENT SYSTEM Kit-B1 Web Access Software-H1

Remarks and conditionDocument Scan Lock Kit-A1 is required 1-line FAX board is required 1-line FAX board + additional 2nd line FAX Board is required PCI bus expansion kit-F1 is required Number of license: 1, 3, 7 T-1-4

5 2 1 Voice Operation Unit Voice Guidance Unit 10 11 Voice Operation PCB 4 3

7

8

24 12 13 14

Voice Guidance PCB 23 22 21 20

9 15 16 17 19 18F-1-4

No.1 2 3 4 5 6 7 8 9 10 11 12 13

Brand nameVoice Operation Kit-C1 Voice Guidance Kit-F1 Removable HDD Kit-AC1 2.5inch/80GB HDD-C1 2.5inch/250GB HDD-D1 Copy Card Reader-C1 Copy Card Reader Attachment-B1 Utility Tray-A1 Multimedia Reader/Writer-A1 USB Device Port-B1 ColorPASS-GX300/PS-GX300 Key Switch Unit-A2 HDD Mirroring Kit-D1 HDD Data Encryption & Mirroring Kit-C1 Expansion Bus-F1

Remarks and conditionNote Note Only when Mirroring Kit is extended Note Note Note USB device port-B1 is required -

Note: There is a combination restriction when installing No1,2,5 to 6. (Part No5 can be installed with any of those. Other than No5, only one of them can be installed.)

1

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11-5

FeatureProduct feature Product feature

Features at servicing Improvement on upgrade operationIt is possible to upgrade options through the host machine. Same as conventional way, use SST (service support tool) to upgrade.

New type connector is adoptedFixing Assembly Color on-demand fixing method is adopted. Toner Container New toner is adopted. High image qualityY M C Bk

High-speed support ITB Primary Transfer Roller detaching control is adopted. Low running cost

Developing Assembly ACR control is adopted. Developing Assembly/Drum Unit are separated. Highly-durable drum is adopted(BK only). High image quality Low running cost Main Controller Next generation controller is adopted. High image quality High-speed support

Laser Scanner Unit Twin Laser Scanner Unit Capable of 1200 dpi High image quality High-speed support

To prevent the communication error due to following factors, new type connector is adopted.

Loose connector / disconnection due to vibration during transportation Imperfect connection of connector at service operation

F-1-5

1

1-5

11-6

SpecificationSpecificationHost machine installation method Photosensitive medium Exposure method Charging method Developing method Transfer method Desktop type Phi 30 OPC Laser exposure Roller charging Dry type 2-component jumping development Intermediate belt transfer (Primary transfer: roller transfer, secondary transfer: roller transfer) Separation method Curvature separation + static eliminator Pickup method Separation retard Fixing method On demand fixing (Ceramic nitride heater + Phi 30 elastic film) Delivery method Facedown (inner delivery) Drum cleaning method Cleaning blade Transfer cleaning method Cleaning blade Toner type Non-magnetic negative toner Toner supply method Toner container method Toner level detection function Yes Leading edge image margin 4.0+1.5/-1.0mm Left edge image margin 2.5+/-1.5mm Leading edge blank width 4.0+1.5/-1.0mm Left edge blank width 2.5+/-1.5mm Warm-up time At power-ON, 38 sec or less Image gradation 256 gradation Print resolution 1200 x 1200dpi Paper type (cassette) Thin paper (52 to 63g/m2), Recycled paper (64 to 81g/m2), Color paper, Pre-Punched paper, Bond paper, Plain paper (64 to 105g/ m2), Heavy paper (106 to 209g/m2), Textured paper, Transparency film, Tab paper, Envelope Paper type (multi-purpose tray) Thin paper (52 to 63g/m2), Recycled paper (64 to 81g/m2), Color paper, Pre-Punched paper, Bond paper, Plain paper (64 to 105g/ m2), Heavy paper (106 to 256g/m2), Textured paper, Tracking paper, Coater paper,Labels paper, Washi paper,Transparency film, Tab Paper size (upper cassette) B4,A4,A4R,B5,B5R,A5R,LGL,LTRR,LTR,EXEC,Custom size (Min 139.7mm x 182mm to Max 304.8mm x 390mm),K8,K16,K16R Paper size (lower cassette) A3, B4, A4, A4R, B5, B5R, A5R, 12"18"(305mm457mm), 11" x 17", LGL, LTR, LTRR, STMTR, EXEC, Custom size (Min 139.7mm x 182mm to Max 304.8mm x 457.2mm), K8, K16, K16R, Envelope (COM10, Monarch, DL, ISO-B5, ISO-C5)

Paper size (multi-purpose tray A3, B4, A4, A4R, B5, A5,A5R,12""18""(305mm457mm),11"" pickup) 17"", LGL, LTR, LTRR, STMT, STMTR, EXEC, K8, K16, K16R, FLS, 305457, 320450(SRA3), Custom size (Min 99mm x 139.7mm to Max 320 mm x 457.2mm),Postcard, Envelope (COM10, Monarch, DL, ISO-B5, ISO-C5) Pickup capacity Cassette: 550 sheet (80g/m2), multi-purpose tray pickup: 100 sheet (80g/m2) Duplexing method Through path duplexing Memory capacity Main controller PCB: 1 GB Main controller PCB2: 1GB/1.5GB (differs depending on destination and model) Note: Option (additional memory 512MB) can be extended to main controller PCB 2. HDD capacity 80GB (Option 80GB C1/ 250GB D1) Operation noise 75dB or less (during printing) Ozone amount Maximum: 0.01 ppm or less Power rating AC120V/20A (image RUNNER ADVANCE C5051/C5045 Series) AC120V/15A (image RUNNER ADVANCE C5035/C5030 Series) AC220-240V/10A Maximum power consumption image RUNNER ADVANCE C5051/C5045 Series: 1.8kW or less image RUNNER ADVANCE C5035/C5030 Series: 1.3kW or less Power consumption during 120V:1.1KW or less copy 220V-240:1.3KW or less Power consumption during 120V: 120W or less standby 220V-240: 150W or less Dimension (W x D x H) 620mm x735mmx 801mm (printer only) Grammage Approx. 133kg (printer only)T-1-5

1

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11-7

Weight / SizeProduct nameiR ADVANCE C5051/C5045 iR ADVANCE C5035/C5030 Duplex Color Image Reader Unit-B1 Color Image Reader Unit-B1 Color Image Reader Unit-B2 Cassette Feeding Unit-AD1 Paper Deck Unit-B1 Envelope Feeder Attachment-D1 Inner Finisher-A1 Staple Finisher-C1 Booklet Finisher-C1 Buffer Pass Unit-G1 External 2 Hole Puncher-B1 External 2/3 Hole Puncher-B1

ImageRUNNER ADVANCE Width (mm)620 620 618 620 620 620 372 439 602 545 756 489 107 756

Depth (mm)735 735 588 536 564 700 603 307 540 656 656 493 623 656

Height (mm)806 806 251 207 72 251 473 81 234 1071 1071 184 908 1071

WeightApprox. (Kg)153 170 38.8 23 13.7 27.5 37 1.2 13.5 47 76 4 7.2 76T-1-6

Size

Mode

Paper basis Paper type weight(g/ m2)52-81 82-105 105-163 164-209 210-256 52-81 82-105 105-163 164-209 210-256

C5051 C5045 MultiMultiCassette purpose Cassette purpose tray tray Color, B/W Color, B/W Color, B/W Color, B/W25.5 25.5 12.5 10.0 25.5 25.5 12.5 10.0 19.5 19.5 9.8 9.8 6.5 19.5 19.5 9.8 9.8 25.5 25.5 12.5 10.0 25.5 25.5 12.5 10.0 19.5 19.5 9.8 9.8 6.5 19.5 19.5 9.8 9.8 T-1-7

Plain paper 1-sided Thick paper A3 / LDR Plain paper 2-sided Thick paper

Productivity (Print speed)ImageRUNNER ADVANCE Size Mode Paper basis Paper type weight(g/ m2)52-81 82-105 105-163 164-209 210-256 52-81 82-105 105-163 164-209 210-256

Size

Mode

Paper basis Paper type weight(g/ m2)Plain paper 52-81 82-105 105-163 164-209 210-256 52-81 82-105 105-163 164-209 210-256 52-81 82-105 105-163 164-209 210-256 52-81 82-105 105-163 164-209 210-256

C5051 C5045 MultiMultiCassette purpose Cassette purpose tray tray Color, B/W Color, B/W Color, B/W Color, B/W51.0 51.0 25.5 20.0 51.0 51.0 25.5 20.0 31.0 31.0 15.5 15.5 10.0 31.0 31.0 15.5 15.5 45.0 45.0 25.5 20 45.0 45.0 25.5 20 31.0 31.0 15.5 15.5 10.0 31.0 31.0 15.5 15.5 -

ImageRUNNER ADVANCE C5030 MultiMultiCassette purpose Cassette purpose tray tray Color, B/W Color, B/W Color, B/W Color, B/W C503535.0 35.0 17.0 17.0 35.0 35.0 17.0 17.0 17.5 17.5 8.5 8.5 17.5 17.5 8.5 8.5 20.0 20.0 10.0 10.0 10.0 20.0 20.0 10.0 10.0 13.0 13.0 6.5 6.5 6.5 13.0 13.0 6.5 6.5 30.0 30.0 17.0 17.0 30.0 30.0 17.0 17.0 17.5 17.5 8.5 8.5 17.5 17.5 8.5 8.5 20.0 20.0 10.0 10.0 10.0 20.0 20.0 10.0 10.0 13.0 13.0 6.5 6.5 6.5 13.0 13.0 6.5 6.5 T-1-8

1-sided Thick paper A4 / LTR Plain paper 2-sided Thick paper Plain paper 1-sided Thick paper A3 / LDR Plain paper 2-sided Thick paper

Plain paper 1-sided Thick paper A4 / LTR Plain paper 2-sided Thick paper

1

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11-8

Paper typeUsable paper types are shown on the next page and later. For irregular-sized paper, refer to the table below. TypeIrregular size 1-1 Irregular size 1-2 Irregular size 1-3 Irregular size 1-4 Irregular size 2-1 Irregular size 2-2 Irregular size 2-3 Irregular size 2-4 Irregular size 3-1 Irregular size 3-2 Irregular size 3-3 Irregular size 3-4 Irregular size 4-1 Irregular size 4-2 Irregular size 4-3 Irregular size 4-4 Irregular size 5

PickupPaper type(g/ m2) Width direction (mm)139.7 to 181.9 182.0 to 210.0 210.1 to 297.0 297.1 to 330.2 139.7 to 330.2T-1-9

SizeA4, LTR B4, A4R, A5R, B5, B5R, EXEC, LGL, LTRR, STMTR, 16K, 16KR A3, LDR, EXE, 12No18, 8K A5, STMT, SRA3, OFFICIO, E-OFFICIO, B-OFFICIO, M-OFFICIO, A-OFFICIO, A-LTR, A-LTRR, GLTR-R, GLTR, GLGL, AFLS, FLS, Irregular size 1-1, Irregular size 1-2, Irregular size 1-3, Irregular size 1-4, Irregular size 2-1, Irregular size 2-2, Irregular size 2-3, Irregular size 2-4, Irregular size 3-1, Irregular size 3-2, Irregular size 3-3, Irregular size 3-4, Irregular size 4-1, Irregular size 4-2, Irregular size 4-3, Irregular size 4-4, Irregular size 5 EXEC-R A4, LTR

MultiCassette Cassette Cassette Cassette purpose Feeding Feeding 1 2 tray Unit 1 Unit 2Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Paper DeckYes No

Feeding direction (mm)182.0 to 209.9 210.0 to 279.2 279.3 to 432.0 432.1 to 487.7 182.0 to 209.9 210.0 to 279.2 279.3 to 432.0 432.1 to 487.7 182.0 to 209.9 210.0 to 279.2 279.3 to 432.0 432.1 to 487.7 182.0 to 209.9 210.0 to 279.2 279.3 to 432.0 432.1 to 487.7 487.8 to 630.0

Plain 1 (52 to 81) Thin, Recycled, Pre-Punched, Color Plain 2 (82 to 105) Bond Heavy 1 (106 to 163) Textured Heavy 2 (164 to 209) Labels, Tab

Yes Yes

No Yes

Yes Yes

Yes Yes

Yes Yes

No No

Transparency

Yes Yes

No Yes

No Yes

No Yes

No Yes

No Yes

1

1-8

11-9Paper type(g/ m2) Size MultiCassette Cassette Cassette Cassette purpose Feeding Feeding 1 2 tray Unit 1 Unit 2Yes No No No No

Paper DeckNo

Name of PartsExternal View1

Special paper A4, LTR, B4, Tracing, Coated, A4R, A5R, B5, Washi B5R, EXEC, LGL, LTRR, Heavy 3 (210 STMTR, 16K, to 258) 16KR, A3, LDR, EXE, 12No18, 8K, A5, STMT, SRA3, OFFICIO, E-OFFICIO, B-OFFICIO, M-OFFICIO, A-OFFICIO, A-LTR, A-LTRR, GLTR-R, GLTR, GLGL, AFLS, FLS, F4A, Irregular size 1-1, Irregular size 1-2, Irregular size 1-3, Irregular size 1-4, Irregular size 2-1, Irregular size 2-2, Irregular size 2-3, Irregular size 2-4, Irregular size 3-1, Irregular size 3-2, Irregular size 3-3, Irregular size 3-4, Irregular size 4-1, Irregular size 4-2, Irregular size 4-3, Irregular size 4-4, Irregular size 5 Postcard A6 irregular Envelope COM10, Monarch, ISO-C5, ISO-B5, DL,

11 10 9 8 7 6 5 4 2 12

13

3

11F-1-6

[1] [2] [3] [4] [5] [6] [7] Yes Yes No No No Yes* No No No No No No

DADF Main Power Switch Stack Bypass Tray Paper Drawer4 Paper Drawer3 Paper Drawer2 Paper Drawer1

[8] [9] [10] [11] [12] [13] [14]

Front Cover Front Upper Cover Output Tray Control Panel Rear Cover Rear Rower Cover Breaker

* When Envelope Feeder Attachment-D1 is installed

T-1-10

1

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11-10

Cross Sectional View

[1] [2] [3] [4] [5] [45] [44] [43] [42] [6] [7] [8] [9] [10] [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] [25] [26] [27] [28] [29] [30] [31] [32] [33]F-1-7

[1] Reversal roller [2] 2-side delivery / delivery unit [3] Secondary delivery roller [4] Second delivery entrance flapper [5] Second delivery flapper [6] Third delivery roller [7] Second / third delivery entrance roller [8] 2-side entrance roller [9] Primary delivery roller [10] Primary delivery flapper

[16] Fixing separration guide [17] Roller pressure [18] Film unit [19] ITB unit [20] Registration roller [21] 2-side delivery lower roller [22] Registration roller [23] [24] [25]

[31] Cassette 2 feeding roller [32] Cassette 2 separation roller [33] Casset 2 pick-up roller [34] Casset pick-up unit [35] Laser scanner unit (BK / C) [36] Laser scanner unit (M / Y)

[41]

Y

M

C

Bk

[11] Fixing inner delivery roller [26] [12] Fixing inner delivery [27] opposed roller [13] Fixing unit [28] Cassette 1 separation roller [14] Post-fixing roller [29] Casset 1 pick-up roller [15] 2-side delivery upper [30] Vertical path roller 2 rollerr

[37] Developing unit (Bk) + Drum unit (Bk) Bypass feeding roller [38] Developing unit (C) + Drum unit (C) Bypass pick-up roller [39] Developing unit (M) + Drum unit (M) Bypass separration roller [40] Developing unit (Y) + Drum unit (Y) Vertical path roller 1 [41] ITB cleaning unit Cassette 1 feeding roller [42] Hopper unit (Y) [43] Hopper unit (M) [44] Hopper unit (C) [45] Hopper unit (BK)

[40] [39] [38] [37] [36] [35]

[34]

1

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11-11

Operation Power Switch Types of power switchEnvironmnet Heater Switch Control Panel Power Switch

How to turn ON / OFF the power and points to note While progress bar is kept displayed at power-on, HDD access is processing; thus, neverturn OFF the Main Power Switch.

To turn off the power, turn off the Main Power Switch. (Conventional shutdown sequenceoperation is not required.)

After power-OFF (after the Main Power Switch is turned OFF), do not reactivate the MainPower Switch until a screen disappears.

Do not turn OFF the power while download is processing.

Main Power Switch

F-1-8

This machine is equipped with the Main Power Switch, Control Panel Power Switch and Environment Heater Switch. [1] Main Power Switch This switch is used to turn OFF / ON the power of host machine. [2] Control Panel Power Switch This switch is to shift the machine to power-save mode or to restore it to normal mode. [3] Environment Heater Switch Environment Heater Switch is to supply and shut the power to Cassette Heater and Reader Heater.

1

1-11

11-12 Description of Control Panel Control PaneliR ADVANCE C5051 / 5045 / 5035 / 5030 Series1 2

Main MenuiR ADVANCE C5051 / 5045 / 5035 / 5030 Series

15 14 3 4

1

2

3

4

Scan and Send5 6 7 8

9 13 [1] [2] [3] [4] [5] [6] [7] [8] 12 11 10 [9] [10] [11] [12] [13] [14] [15] 9 8 7 6 5F-1-9

Fax / I-Fax Inbox

Control Panel Power Switch USB Insertion Slot Settings / Registration Key Counter Check Key Operation Pen Main Power Lamp Error Lamp Execution / Memory Lamp

ID (authentication) Key Touch Panel Display Screen Brightness Adjustment Dial FAX Volume Adjustment Key Status Check / Stop Key Custom Menu Key Main Menu Key

F-1-10

[1] [2] [3] [4] [5]

Copy Scan and Send Scan and Store Access Stored Files Fax / I-Fax Inbox

[6] [7] [8] [9]

Secured Print Scanner Set / Regi. Short Cut Tutorial

1

1-12

11-13 Difference of main menuiRC 3380 / 2880 SeriesCopy Send Mail BOX

Settings / Registration menuiR ADVANCE C5151/5045/5035/5030 SeriesCopy Scan and Send Scan and Store Access Stored Files Fax / I-Fax Inbox ----Secured Print Scanner Set / Regi. Short Cut TutorialT-1-11

iR ADVANCE C5051 / 5045 / 5035 / 5030 Series

Settings/RegistrationSelect an item to set

TOP

Menu Change Key Print Job Scan ----(Help)

Preferences Adjustment/Maintenance Function Settings Set Destination Management Settings1/1

1 2 3 4 5

Log in

OK

F-1-11

[1] [2] [3]

Preferences Adjustment / Maintenance Function Settings

[4] [5]

Set Destination Management Settings

Difference of Settings / Registration menuiRC 3380 / 2880 SeriesCommon Settings Timer Settings Adjustment / Cleaning System Settings Report Settings Copy Settings Communication Settings Mail Box Settings Printer Settings Address Book Settings

iR ADVANCE C5151/5045/5035/5030 SeriesPreferences Adjustment / Maintenance Set Destination Function Settings

Management SettingsT-1-12

1

1-13

11-14 Service ModeIt is possible to browse the usage method of service mode items in service mode. Following is the changed and added items compared to a conventional machine.

Description display of service mode itemEnables to display the description of initial screen, large category, middle category and small category. Select any from initial screen > large category > middle category > small category, and press [i] (information button) so that the description of selected item (hereinafter called service mode contents) is displayed. e.g.) COPIER > DISPLAY > Version screen

Service mode menuIn the stanbay condition, press in this order: key -> 2+8 key -> key, and the screen will switch as on the below: TOP screen

1) Press [i] 4) A detailed explanation on the item will be displayed (usage scenarios, instructions, settings range, etc.). 2) Minor item titles are displayed.

F-1-12

[MODELIST] : This mode is newly added from this machine. This mode has the function to browse the usage method of service mode items etc. New functions described later are available in MODELIST mode. [MODELIST CLASSIC] : This is the same mode with a conventional machine. New functions described later are not available in MODELIST CLASSIC mode. When [MODELIST] or [MODELIST CLASSIC] is pressed, initial screen of each mode is displayed.3) Select the desired minor item and press [i]F-1-13

Service mode contents can be displayed in J / E / F / I / G / S. Alike other system software, service mode contents can be upgrade with SST.

1

1-14

11-15 Enhancement of I/O informationThis mode is to check the signal input / output status of used electrical parts (sensor / motor / fan etc.). Searchability for target electrical parts has been improved in COPIER > I / O. In addition, it is possible to check the signal input / output status on a screen.Electrical parts classification 1) Press the button. Which button to press, will depend on which electrical parts intended and its device classification. For instance, if the host machine uses paper pass detection sensor, then press the button on the "COPIER" and "P-Sensor" position. Device classification

2) Then the selected electrical parts classification's mark, name, port number and 0/1 content will appear.

3) If the "i" button is pressed, the screen displaying the electrical parts array will appear.

F-1-14

1

1-15

11-16 Subdivide COPIER > OPTION > BODY itemsCOPIER FEEDER SORTER BOARD DISPLAY I/O ADJUST FUNCTION OPTION TEST COUNTER BODY COPIER FEEDER SORTER BOARD DISPLAY I/O ADJUST FUNCTION OPTION TEST COUNTER FNC-SW DSPLY-SW NETWORK SOUND ENV-SET CLEANING FEED-SW ING-SPD ING-RDR ING-MCON ING-LSR ING-DEV ING-TR ING-FIX CUSTOMF-1-15

Middle category classificationNoise reduction Network Individual measure

Middle category nameSOUND NETWORK CUSTOM

DetailsNoise related Network setting, IFAX, SEND, E-RDS etc. For individual measureT-1-13

Security measureTo prevent illegal access to service mode, a password can be specified. Related service mode COPIER > OPTION > FNC-SW > PSWD-SW (level 1) Password type setting when entering the service mode 0: No password [Default] 1: Service engineer 2: System administrator + Service engineer

With current machines, it is quite difficult to find out the target item since there are large number of items in COPER > OPTION > BODY (related to host machine specification). With this machine, all items in BODY are classified into 15 categories by usage to reach a target item. Middle category classificationFunction switch

Screen display switch (level1 level2)Screen can be switched between level 1 screen and level 2 screen. When the level 1 screen is displayed and on the upper right screen is pressed, a screen is switched to level 2 screen.

Middle category nameFNC-SW

DetailsLanguage, cassette, paper type, NAVI / DA connection, count up specification, original size detection, dust detection level UI display related Fixing related Primary transfer, secondary transfer, ITB Development related Laser, latent image related Reader, ADF image related MN-CON image related and image related items other than above Down sequence Cleaning of Charging Assembly / Drum / Transfer Roller / ITB etc. Temperature / Humidity, Environment Heater / due condensation / log acquisition Stack performance, motor speed fine-adjustment, delivery function etc.

Display switch / display timing Image related (fixing) Image related (transfer) Image related (development) Image related (laser / latent) Image related (reader / ADF) Image related (controller, others) Image quality / copy speed Cleaning Environment settings Feeding (pickup / delivery)

DSPLY-SW IMG-FIX IMG-TR IMG-DEV IMG-LSR IMG-RDR IMG-MCON IMG-SPD CLEANING ENV-SET FEED-SW

1

1-16

11-17Display I/O Adjust Function Option Test Counter

DC-CON R-CON PANEL FEEDER SORTER NIB DECK MN-CONT

< READY >

43.44 00.52 4C.50 44.46 54.53 42.4E --.-4E.4D

iDisplay I/O Adjust Function Option Test Counter

LANG-CS LANG-DA LANG-EL LANG-ES LANG-ET LANG-FI LANG-HU LANG-KO

< READY >

53.43 41.44 4C.45 53.45 54.45 49.46 55.48 4F.4B

iF-1-16

1

1-17

2

Technology Basic Configuration Controller System Laser Exposure System Image Formation System Fixing System Pickup Feed System MEAP Embedded RDS

2

22-2

Basic ConfigurationFunctional ConfigurationThe machine may broadly be divided into the following functional system blocks; document exposure system block, controller system block, laser exposure system block, image formation system block, fixing system block and pickup/feed system block.Document exposure system Reader controller Controller system HDD Option board Main controller 1/2 DC controller Delivery Duplexing feed Fixing system Fixing Image formation system ITB Transfer CCD Exposure lamp

Basic sequence Sequence at Power-On ReaderMain power switch ON SREADY Reader Motor Scanning Lamp HP Sensor Optical unit position HP (Shading position) HP (Shading position)Forwarding Backwarding Forwarding Backwarding

SSTBYShift shading Fixing shading White plate dust detection control Shading correction

Gain correction Offset correctionF-2-2

Printer UnitPower ON WMUP Fixing heater: 100 degree C Engage WMUPR PSTBY Fixing heater: 160 degree C(51/45ppm machine) 135 degree C(35/30ppm machine)

Target temperature Fixing motor(M21) Fixing heater(H3)

Laser exposure system Laser scanner unit1 Laser scanner unit2 Cassette1 Flow of paper Flow of signal Laser beam Cassette2

Pickup Pickup/ feed system

Auto adjustment [1] [2] [3] [4] [5] [6] [7] [8] [9]F-2-1 F-2-3

Secondary transfer ATVC Patch sensor correction control Discharge current correction Drum thickness detection Primary transfer ATVC Color displacement correction control ARCDAT control ATR control Secondary transfer clearning control

2

2-2

22-3Period DefinitionSREADY (Scanner Ready) SSTBY (Scanner Standby) WMUP (Warm-up) WMUPR (Warm-up Rotation) PSTBY (Printer Standby)

DefinitionAn interval in which the shading correction is executed after the Start key is pressed. An interval between the completion of the shading correction and switching the Start key ON / turning the main power OFF. An interval in which the drive system stops, and it ends when the completion requirements of the fixing assembly startup is fulfilled. An interval in which the drive system starts, and the bias adjustment is executed. An interval in which the copy/print request signal can be accepted.T-2-1

Print sequence ReaderStart Key ON SSTBY SREADY SCRW Forwarding Backwarding Backwarding Backwarding Forwarding ON HP (Shading) End of the image Stream reading position ON HP (Shading)F-2-4

Reader Motor Scanning Lamp HP Sensor Optical unit position

SCFW SSTBY Forwarding Forwarding Forwarding Backwarding

PrinterStart key ON PSTBY Target temperature Fixing motor(M21) Fixing heater(H3) Auto adjustment The following adjustments to work, depending on the status of the product. [1] Discharge current corrections [2] Patch sensor correction control [3] ATR control [4] Primary transfer ATVC control [5] Secondary transfer ATVC control [6] Secondary transfer clearning [7] D-max control [8] ARCDAT control [9] D-Half control [10] Color displacement correction controlF-2-5

PINTR

PRINT Fixing heater: 175 degree C(51/45ppm machine) 155 degree C(35/30ppm machine)

LSTR

PSTBY

disengage

2

2-3

22-4Period DefinitionSREADY (Scanner Ready) SSTBY (Scanner Standby) PSTBY (Print Standby State) PRINTR (Printer Intial Rotation) PRINT LSTR (Last Rotation)

DefinitionAn interval in which the shading correction is executed after the Start key is pressed. An interval between the completion of the shading correction and switching the Start key ON / turning the main power OFF. An interval in which the copy / print request signal can be accepted. An interval between the reception of the print request signal and the state the image signal is sent. An interval in which all toner is transferred on the paper, and the paper is delivered. An interval between the completion of the paper delivery and the stop of all drives.T-2-2

2

2-4

22-5

Controller SystemOverview FeaturesUsing a new controller enables high speed PDL processing, high image quality and high functionality.

Specifications / configuration PCBs

F-2-8

Parts nameMain Controller PCB 1 Riser PCB Main Controller PCB 2F-2-6

Function, specifications, features

Main controller PCB 1 controls the entire system. Main controller PCB 2 mainly controls image processing. Main controller PCBs 1 and 2 are connected through the riser PCB. This configuration improves installability / removability of the main controller PCBs. (Slot-in / out)

Main controller CPU: 1.2GHz, Control of the entire system PCB 1 Various controls (memory, control panel, electric power, voice), I/Fs (PCI, USB (host), RTC Flash PCB Boot program TPM PCB To generate and save encryption key Available only when TPM settings is ON: Management Settings > Data Management > TPM Settings (default: OFF) Not available with China models Main controller CPU: 400 MHz, Image control PCB 2 Various image processing (color space conversion, enlarge, reduction, rotation, composition, compression, rasterizing, resolution conversion, image binarization), delay memory control between drums, HDD control, I/Fs (reader, FAX, USB (device)) Bypass PCB Internal bus connection Remove this PCB when using ColorPASS-GX300 (server type) or imagePASS-B1 (to be attached to the main unit) and install the open I/F PCB. Riser PCB I/F (main controller 1 - 2, main controller - HDD, main controller - DC controller) HDD 2.5 inch SATA I/F Standard: 80 GB Up to 2 HDDs can be mounted in the case of mirroring configuration. BOX data, Address book, security information (password, certificate) Op.: 2.5 inch / 80GB HDD-C1, 2.5 inch / 250 GB HDD-D1T-2-3

F-2-7

2

2-5

22-6 MemoryMain controller PCB 1J2032 J2031

Main controller PCB 2

BAT1

DDR2-SDRAM 512 MB + 512 MB

DDR2-SDRAM (M0) 512 MB J13 J11 DDR2-SDRAM (M1) 1 GB

J12

BAT1

F-2-9

Parts nameDDR2-SDRAM

Function, specifications, features

DDR2-SDRAM (P) 512 MBF-2-10

2 slot / 1GB (standard) J2031: 512 MB J2032: 512 MB Clock frequency: 333 MHz Used for saving image, program data Lithium battery (BAT1)) For RTC Life: approx. 10 yearsT-2-4

Parts nameDDR2-SDRAM (M1)

Function, specifications, features

1 GB (standard) / clock frequency: 200MHz Rasterizing, rendering, resolution conversion, coding / decoding DDR2-SDRAM (M0) 512 MB (standard / Op.*) / clock frequency: 200MHz Product name: Additional Memory Type B (512MB) Rasterizing, rendering, resolution conversion, coding / decoding To be used when using the following options: PS Printer Kit-AE1, Direct Print Kit (for PDF / XPS)-H1, imagePASS-B1, ColorPASS-GX300 DDR2-SDRAM (P) 512 MB (standard) / clock frequency: 200MHz Print image processing, delay processing between drums SRAM 16 Mbit To save data in Settings / Registration Mode / Service Mode and image data management information in HDD Lithium battery (BAT1) For SRAM backup, Life: approx. 10 yearsT-2-5

* The capacity differs according to the location or model

2

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22-7 I/F, connectorMain controller PCB 1Voice UI J1003 Mini-USB J1007 J1002 External I/F Internal I/F Bypass I/F / open I/F

Main controller PCB 2External I/F Internal I/F J1010

Reader J3003

Fan J1015 LAN J1017 USB (H) J1021 J1022 TPM PCI J1026 J1027 CC-VI CoinF-2-11

Image analysis I/F

J1000 USB (D) J13

Riser J1019 Flash J1020 J1025 Riser J14

FAX (1 line) J17

FAX-USB (2-4 line) J16F-2-12

No.

Function, specifications

No.

Function, specifications

J1002 Voice I/F (Op.) J1003 Control panel I/F

J1007 Mini-USB I/F (Op.) Connect USB Device Port-B1 USB Device Port-B1 is required when using Mobile Connect Kit-A1 (sold separately). J1015 Fan I/F J1025 PCI expansion PCB I/F (Op.) J1017 LAN I/F J1026 I/F for control interface kit (Op.) 1000BASE-T / 100BASE-TX / 10BASE-T Also to be used as I/F for imagePASS-B1 J1027 I/F for card reader, I/F for serial interface / ColorPASS-GX300 (Op.) kit, I/F for coin manager (all Op.) J1019 Riser PCB I/FT-2-6

J1020 Flash PCB I/F J1021 USB I/F (Host) *1 For MEAP, For USB keyboard (Op.) J1022 TPM PCB I/F

Jack No.J14 J16

Function, specificationsRiser PCB I/F Mini-USB I/F for 2 to 4-lines FAX Product name: Advanced G3 2nd Line Fax Board-AE1, Advanced G3 3rd / 4th Line Fax Board-AE1 FAX-USB I/F for 1-line FAX Product name: Advanced G3 FAX Board-AE1 Image analysis PCB I/F Product name: Image Data Analyzer Board-A1 Bypass PCB I/F Mount the open I/F PCB when using ColorPASS-GX300 / imagePASS-B1 Reader I/FT-2-7

J17 J1000 J1010 J3003

*1: There is 1 port on the control panel as well

2

2-7

22-8 Function expansion optionsMain controller PCB1Voice Operation/ Voice Guidance PCB

Main controller PCB 2

Open I/F PCB

Expansion Bus PCB

Wireless LAN PCB

IPSec PCB

Image analysis PCB

IPSec PCB F link PCB (main) Wireless LAN PCB Expansion Bus PCBF-2-13

F link PCB (sub)

Open I/F PCB

NameVoice operation PCB Voice guidance PCB Expansion Bus PCB

Function, specifications, featuresProduct name: Voice Operation Kit-C1, Voice Guidance Kit-F1 (only for nonJapanese models) Product name: Expansion Bus -F1 Required when PCI option (Wireless LAN Board-B1, IPSec Board-B2) is installed Product name: Wireless LAN Board-B1 Expansion Bus -F1 is required. Only for non-Japanese models. Parallel use with imagePASS-B1 / ColorPASS-GX300 is NOT available Encryption / composition processing of packet data Product name: IPSec Board -B2 Expansion Bus -F1 is required. Parallel use with imagePASS-B1 / ColorPASS-GX300 is NOT availableT-2-8

Main controller PCB 2F-2-14

NameOpen I/F PCB F link PCB (main) F link PCB (sub) Image analysis PCB

Function, specifications, featuresimagePASS-B1 / ColorPASS-GX300

Wireless LAN PCB

Product name: Image Data Analyzer Board-A1 Scan protection for output original (Copy / SEND / BOX)T-2-9

IPSec PCB

2

2-8

22-9 HDDThe partitions for Advanced Box and the distribution server are added. User Box (same as the existing machine) area is 23GB and Advanced Box area is 9GB. Advanced Box area can be increased by installing the high-capacity HDD option.- Initialization process of hardware

Boot sequence[ ]: program storage location

FSTDEV TMP_GEN TMP_PSS TMP_FAX APL_SEND APL_MEAP APL_GEN APL_KEEP APL_LOG IMG_MNG PDLDEV FSTCDEV THUMDEV BOOTDEV CRBDEV APL_CDS

Image data (User Box) Universal data (temporary file) For PDL spooling FAX data Address book, filter MEAP application Universal data MEAP saving data System log Text management table PDL-related file (font, registration form, etc.) Job archiving (chasing) Thumbnail System software (System, language, RUI, etc.) For Advanced Box For distribution serverF-2-15

- Starting BIOS [Main controller PCB 1] - Starting IPL, OS [Flash PCB]

- Starting system software for main/sub CPU [HDD -> DDR2-SDRAM]

- Starting application

Standby screen displayF-2-16

2

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22-10Related Error Codes (major error codes): Error CodeE602 0001 0002 0006 E604 1024 E613 1024 1536 E748 2010 2011

Shutdown sequenceError description Before turning OFF the main power switch, it is necessary to perform HDD completion processing (to prevent damage on the HDD), cooling of the internal printer (to prevent fixed toner due to high temperature) and exhaust (to prevent smeared image due to chemical reaction of ozone in the machine and photosensitive drum). This sequential processing is called shutdown sequence and was executed on the legacy models manually (by holding down the power supply switch on the Control Panel for a specific duration). When the main power switch is turned OFF on the main body, Main Controller PCB 1 detects this operation and then the shutdown sequence starts / executes automatically.

Error in HDD Failure in recognizing HDD Boot partition (BOOTDEV) is not found at startup. There is no system software for the main CPU. There is no system software for the sub CPU. Failure in memory (main controller PCB 1) Capacity shortage of DDR2-SDRAM (1GB required) Failure in memory (main controller PCB 2) Capacity shortage of DDR2-SDRAM (M0, M1) (1GB required) Capacity shortage of DDR2-SDRAM (M0, M1) (1.5GB required) Error in board (Flash PCB) IPL (Initial Program Loader) is not found. OS is not found.T-2-10

2

2-10

22-11

Controls Flow of Image Data CopyTo DC Controller HDD Reader

SENDNetwork HDD Reader

HDD writing/reading

Image processing Resolution conversion, Image rotation, JPEG compression/extension

I/F

HDD writing/reading Image processing Resolution conversion, I mage rotation, JPEG compression/extension LAN Controller

Data conversion Tile raster conversion JPEG encode

Image data buffer (memory)

Print type image processing Extension processing Tile raster conversion

Image data buffer (memory)

Main Controller PCB 1

Riser PCB

Main Controller PCB 2 F-2-19

Main Controller PCB 1

Riser PCB

Main Controller PCB 2

BoxTo DC Controller F-2-17 HDD FAX

PrintNetwork To DC Controller I/F HDD writing/reading

HDD

Image data buffer (memory)

I/F HDD writing/reading

Rendering

Print type image processing Extension processing Tile raster conversion Main Controller PCB 1 Riser PCB Main Controller PCB 2

Image data buffer (memory)

Image processing Color space conversion, Image 2 level cell, Image multi level cell, Image composition, Resolution conversion, Image rotation, Pixel skipping with 7x7 filter

LAN Controller Main Controller PCB 1 Riser PCB Main Controller PCB 2

F-2-20

F-2-18

2

2-11

22-12 Security features (encryption key and certificate, password protection)On the Main Controller PCB 1 of the main body, TPM PCB is newly equipped. TPM stands for Trusted Platform Module, and is the chip name which generates and stores the encryption key and has the encryption calculation function for the public key.Main controller PCB 1 HDD / SRAM

To encrypt or decode the security information, use the TPM key installed in the chip.TPM PCB

Encryption key for password

Public key for SSL communication

User certificateF-2-22

It is extremely difficult from the outside to take out the TPM key installed in the chip. Therefore, even the following cases occur, the security information in the main body can beRemovable

protected securely.

TPM

HDD or Main Controller PCB is taken out System of the main body is intruded through the networkTo enable this function, setting is required in Settings / Registration mode.F-2-21

TPM PCB can protect the security information (password, certificate and encryption key) stored in the HDD and SRAM. Set / registered / saved data other than the security information is not protected.

Management Settings > Data Management > TPM Settings ON (default: OFF)

2

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22-13 Operation overview (When the TPM setting is ON)MN-CON 1 TPM PCB TPM key HDD

Before / after introductionThe setting needs to be specified in Settings / Registration mode (TPM setting is set OFF at the time of shipment from the factory) 1. Enable the feature 2. Backup the TPM key 3. Restore the TPM key 4. Disable the feature Basically the user should perform this work

MN-CON 2 SRAMPassword Certificate Key Password Certificate Key

Caution: To set ON for TPM setting, be sure to instruct the following points to the user.

Be sure to backup the TPM key immediately after selecting ON Keep the password at the time of backup Be sure not to lose the USB memory that has saved the backup file of TPM key.

Common keyF-2-23

In the case of replacing the TPM PCB due to failure, it is necessary to restore the TPM key after replacement. Unless restoration is implemented, security information (password, certificate and encryption key) cannot be used. If restore work could not be performed due to lost of USB memory, etc., it is necessary to first execute [Initialize All Data / Settings] to enable the TPM feature again. This is due to security issue to keep the setup/register data unchanged.

Security information (password, certificate and encryption key to be used for various applications) is linked with the common key, so it is encrypted and stored in the HDD / SRAM. Without the common key, decoding is disabled. When the TPM setting is set to ON, the common key itself is encrypted. The common key is linked with the TPM key. Without the TPM key, decoding is disabled. It is extremely difficult to take out the TPM key from the outside. TPM PCB can be used on this machine only, so it cannot be used on the other machines. (E746 occurs) Related Error Codes: E746 (Error in encryption)

0031 Hardware errorCause: TPM PCB is not mounted, TPM PCB from other machine is installed, TPM chip is faulty Remedy: Mount the appropriate TPM PCB, Replace with a new TPM PCB

2

2-13

22-141. Enable the feature Setting of system management encryption number Recommend the user (administrator) to set up the system management encryption number in advance. Backup of TPM key is performed after selecting ON for TPM settings, however, backup is available only once. Therefore, it is efficient to set the system management encryption number as a mean to avoid incidents, such as when backup file is obtained by anyone other than the administrator, etc. 2. Backup of TPM key Only the USB memory (supported system file: FAT32) can be used as the device for saving backup file of TPM key. Data size of this file is several MB.

F-2-26

1) Connect the USB memory to the main unit. There are two USB I/F (host): one at the side of the control panel and the other at the side of main controller PCB 1. Caution: Be sure to connect only one USB memory, otherwise, a message indicating backup failure is shown if performing backup while 2 or more USB memories are connected.

1) Select the following: Management Settings > Data Management > TPM Setting; and select ON for TPM setting.

MEMO: The USB memory can save multiple backup files for TPM key.

2) Select the following: Management setting > Data management > TPM setting; and click [Backup TPM key].F-2-24

2) Click Yes, and then reboot this machine.

F-2-25

Encryption / decoding feature of security information is enabled after rebooting the machine.

F-2-27

2

2-14

22-153) Click [Password] to enter the password (4 to 12-digit), and then enter the password to confirm the entry. Caution: Cause of backup failure In the case of the following, a message is shown indicating backup failure and its cause. Be sure to perform appropriate remedy.

USB memory is not connected 2 or more USB memories are connected Memory capacity of USB memory is insufficient Connected USB memory is read-only (writing is prohibited) There is no key

Caution:F-2-28

4) Click [OK] to start backup of TPM key.

Storage of USB memory Be sure to instruct the following points to the user.

The USB memory should be securely kept/managed. Do not put the backup file of TPM key stored in the USB memory to any locationaccessible by general public, such as on the server.

MEMO: Backup file name of TPM key Serial No. is automatically given as the backup file name.

F-2-29

5) Once the backup completion screen is shown, click [OK] and remove the USB memory.

2

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22-163. Restore of TPM key Procedure is about the same as the backup work. Difference between restore work and backup work: Rebooting is necessary (turn OFF and then ON the main power) after completion of restore work. 1) Connect the USB memory that saves TPM key. 2) Select the following: Management setting > Data management > TPM setting; and click [Restore TPM key]. Caution: Cause of restore failure In the case of the following, a message is shown indicating restore failure and its cause. Be sure to perform appropriate remedy.

USB memory is not connected. 2 or more USB memories are connected. Connected USB memory is with security feature. There is no TPM key in the USB memory. The TPM key in the USB memory is not appropriate for the target machine. Mismatched entry password [Initialize All Data/Setting] is executed after obtaining backup of TPM key. The SRAM (main controller PCB 1) or the HDD is faulty.

F-2-30

3) Enter the password that has been specified at backup work. 4) Once the screen to confirm restore start is shown, click [OK] to start restore. 5) Once the restore completion screen is shown, click [OK] and remove the USB memory, and turn OFF and then ON the main power switch.

2

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22-174. Disable the feature To set OFF for the TPM setting, execute [Initialize All Data / Settings].

Data to be encrypted/decoded (reference)TypePassword/ encryption number

Application/ featureBOX

Security informationPassword for BOX Password for encryption of BOX backup Password of SMB server for BOX backup Password for FAX Box Password for backup of Advanced Box Password of SMB server for backup of Advanced Box Password for File destination in Address Book Password of LDAP server Password of POP3 server Password for PDF with time stamp Password of Adobe ES Rights Management server Password for address (destination) registration Password for Service Mode Password for IPP authentication Password for FTP authentication User name and password of Proxy authentication client Login password of NetWare print server Policy common key for IPSec User name and password for PEAP / TTLS authentication Password for login to AeAgent UI Login user information of device Password for FAX reception Department management data (including administrator password) Authentication key and encryption key for SNMPv3 Path key for Bluetooth security mode Device key pair (SS, AMS)

Saving destinationHDD SRAM SRAM HDD SRAM SRAM HDD SRAM SRAM SRAM SRAM SRAM SRAM SRAM SRAM SRAM SRAM SRAM SRAM SRAM HDD SRAM SRAM SRAM SRAM HDD HDD HDDT-2-12

Super BOX

Send

F-2-31

Related Error CodeError CodeE746 0031

UI Network

Error description, Assumed cause, remedyError in encryption Error in hardware Assumed cause TPM PCB is not installed, TPM PCB is from the other machine, TPM chip is faulty. Remedy Install the TPM PCB for this model, replace with a new TPM PCB An error occurred that cannot recover the system. Assumed cause Location of security information in HDD / SRAM is unknown. Remedy Execute Initialize All Data / Setting System recovery is available despite an error. Assumed cause Key mismatch Remedy Execute restore of TPM key Automatic system recovery is available despite an error. Assumed cause Key mismatch occurred, however, recovery is available by rebooting. Remedy Turn OFF and then ON the power.T-2-11

0032

Others

0033

0034

Encryption key MIB Bluetooth Certificate / SSL, AMS private (secret) Signature SEND User key pair key Others

User preference Key bundle information (password) data

2

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22-18 High capacity HDD (Option)The HDD capacity mounted on this machine is 80GB as standard. Mounting a 2.5 inch / 250GB HDD-D1 (option) makes 250GB in HDD capacity. High capacity is required in the case of saving large amounts of data with Advanced Box. Mounting this option increases capacity for Advanced Box. 9GB: in the case of 80GB HDD capacity 114GB: in the case of 250GB HDD capacity

HDD mirroring feature (option)This option enables mirroring of HDD data (RAID1). In the case of failure in one HDD, the operation is performed with the other HDD. This feature minimizes downtime as well as improves reliability as the document server. There are 2 types of mirroring configurations according to the HDD capacity (80GB / 250GB):Master (HDD1)

80 GBStandard

HDD Mirroring Kit D1 Mirroring PCB Ch A Ch B LED PCB

FSTDEV TMP_GEN TMP_PSS TMP_FAX APL_SEND APL_MEAP APL_GEN APL_KEEP APL_LOG IMG_MNG PDLDEV FSTCDEV THUMDEV BOOTDEV CRBDEV APL_CDS

Image data (Box, etc.) Universal data (temporary file) For PDL spooling FAX data Address book, filter MEAP application Universal data MEAP saving data System log Text management table PDL-related file (font, registration form, etc.) Job archiving (chasing) Thumbnail System software (System, language, RUI, etc.) For Advanced Box For distribution serverF-2-32

Backup (HDD2)

80 GBOption 2.5inch/80GB HDD - C1

Master (HDD1)

2.5inch/250GB HDD - D1 HDD Mirroring Kit - D1 Mirroring PCB Ch A LED PCB

250 GBOption Backup (HDD2)

Ch B

250 GBOption 2.5inch/250GB HDD - D1F-2-33

Although simple calculation says: 250GB - 80GB = 170GB, it requires 20% of snapshot area and the data area to be used for internal processing in the system. Therefore, 114GB can be actually used for text storage area.

Mirroring PCB controls reading / writing timing of HDD data. LED PCB makes the LED show operation status of the HDDs.

Ch B (HDD2)

Ch A (HDD1)

F-2-34

2

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22-19 To start using this feature (installation)Install the mirroring PCB and LED PCB for HDD1 HDD1 is connected to Ch A on the mirroring PCB Slot.2 (HDD2) Slot.1 (HDD1) CH B CH A

Rebuild progress is shown in a massage at the status line on the control panel. Copying hard disk data... xx% MEMO:

This machine can be used even during rebuild process (operation is performed with HDD1) The HDD will not be damaged even if turning OFF the power during rebuild process. Rebuild is resumed once the power is turned ON the next time. This does not apply in the case of blackout or disconnecting the power code during rebuild process

Turn ON the main power (Lv.1) COPIER > OPTION > FNC-SW > W/RAID ---> 1 This Service Mode needs to be specified before installing the 2nd HDD.

Turn ON the mirroring feature

Turn OFF the main power

Install HDD2

HDD2 is connected to Ch B on the mirroring PCB. Slot.2 (HDD2) Slot.1 (HDD1) CH B CH A

Turn ON the main power The storage data of the 1st HDD is automatically copied to the 2nd HDD (this operation is called Rebuild.

Start Rebuild

Complete Rebuild

Time needed: 80 GB HDD --- Approx. 20 minutes 250GB HDD ---Approx. 60 minutesF-2-35

2

2-19

22-20 HDD reading / writing operationAt reading: Data is read by HDD1 (master HDD) only Main controller PCB 2 Mirroring PCB At writing: The same data is written to each HDD at the same timing Main controller PCB 2 Mirroring PCB

Removable HDD (option)With this option, users can easily install or remove the HDD (slot-in / out). This option is assumed to be used for: enhancing information security at government / public offices or private companies.

Remove the HDD after the close of work to be kept in a safe. Install the HDD at the start of work. Make the HDD locked during operation.

HDD 1

HDD 2

HDD 1

HDD 2F-2-36

The ACT LED (green) on the LED PCB is lighted up / blinking if reading / writing to each HDD is performed properly. In the case of failure:

The LED (red) on the LED PCB is blinking. If only one HDD is faulty, the operation iscontinued by the other HDD.

Removable HDD Kit-AC1F-2-37

If both two HDDs are faulty, E602 error is shown on the control panel to stop the operation.

MEMO:

List of operation status (LED)---: Light-out A: lighting-up B: blinking StatusAt normal operation During access with HDD1 During access with HDD2 HDD1 is faulty HDD2 is faulty During data copy to HDD1 (rebuild) During data copy to HDD1 (rebuild)

HDD 2 (Ch B) Green LED Red LED----A ------- / A --- / A --------A --BT-2-13

To use this option, no setting is required with the software. The user needs to prepare a key because there is no key with this kit.

HDD 1 (Ch A) Green LED Red LED--A --------- / A --- / A ------A --B ---

2

2-20

22-21 Software CounterCount-up timing differs depending on the following conditions.

Fan OverviewFan LayoutController fan 3(FM13) HDD cooling fan(FM14) Controller fan 1(FM11) Controller fan 2(FM12) Fixing heat exhaust fan 2(FM2) Fixing heat exhaust fan 1(FM1)T-2-14

Print mode (1-sided / 2nd side of 2-sided, 1st side of 2-sided) Delivery position (built-in tray, finisher)Delivery position1 Host machine First delivery tray Second delivery tray Third delivery tray 2 In case finisher is installed.

Print mode 1st side of 2-sided 1-side / 2nd side of 1-sided Count-up timingFirst Delivery Sensor (PS41) Second Delivery Sensor (PS42) Third Delivery Sensor (PS43) Finisher Delivery Sensor Duplex Paper Sensor (PS38)

Power supply cooling fan(FM3)

Delivery fan 1 (FM7) Delivery fan 2(FM9)

Fixing cooling fan (rear)(FM6) Secondary transfer exhaust fan(FM8) Fixing cooling fan (front)(FM5) Process cartridge fan (rear)(FM4)

Process cartridge fan (front)(FM10)

F-2-38

2

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22-22No.FM1 FM2 FM3 FM4 FM5 FM6 FM7 FM8 FM9 FM10 FM11 FM12 FM13 FM14

NameFixing Exhaust Fan 1 Fixing Exhaust Fan 2 Power Cooling Fan Process Cartridge Fan (rear) Fixing Cooling Fan (front) Fixing Cooling Fan (rear) Delivery Fan 1 Secondary Transfer Delivery Fan Delivery Fan 2 Process Cartridge Fan (front) Controller Fan 1 Controller Fan 2 Controller Fan 3 HDD Cooling Fan

FunctionHeat exhaustion around Fixing Assembly Heat exhaustion around Fixing Assembly Cooling down of Power Supply Assembly Heat exhaustion around Process Cartridge Cooling down of Fixing Assembly Cooling down of Fixing Assembly Preventing delivery paper adhesion Heat exhaustion around Secondary Transfer Unit Preventing delivery paper adhesion Heat exhaustion around Process Cartridge Cooling down of Controller Cooling down of Controller Cooling down of Controller Cooling down of HDD

Error codeE805-0000 E805-0001 E804 E807-0000

Air Flow Air flow around the Main Controller and the Power Supply

E806-0000 E806-0002 E806-0001 E807-0001

T-2-15

Toner Filter is installed at the Ventilation Hole of the Process Cartridge Fan (rear) (FM4).

F-2-39

2

2-22

22-23Air flow of fixing system Air flow around the operation system

F-2-40

F-2-41

2

2-23

22-242-speed control Among the fans installed in this machine, the Power Cooling Fan (FM3) and the Delivery Fan 1 (FM7) perform the 2-speed control. Rotation speed is switched when the Voltage switching PCB of Fan switches the voltage.DC controller PCB DC driver PCB 24V Drive signal CPU Half-speed signal 13V 24V/ 12V/ 0VMain switch Fixing heater TP AC interlock switch 3VR 12V power supply PCB 24V power supply PCB 2 12VA2 12VA1 12VB1 All-night 3VR power PCB 3VR Main controller PCB 2 24VA 5VB 24VA 12VB1 5VA 3VA Laser driver PCB

Power Supply Control Power supply inside the printer3VR Main controller PCB 1

Volteage switchng PCB

12VB1 DC controller PCB

F-2-42

Operation SequenceFan name Process Cartridge Fan (front) Process Cartridge Fan (rear) Fixing Exhaust Fan 1 Fixing Exhaust Fan 2 Fixing Cooling Fan (front) Fixing Cooling Fan (rear) Secondary Transfer Exhaust Fan Delivery Fan 1 Delivery Fan 2 Power Cooling fan Controller Fan 1 Controller Fan 2 Controller Fan 3 HDD Cooling Fan Controller Control Controller Control Controller Control Controller Control : Full speed : Half speedF-2-43

Right switch

AC driver PCB

Front Right switch switch 24VA Relay PCB 12VC

Pre Initial Stand Copy/pint rotation rotation by 12-

Post Jam rotation error

Reader Low Sleep powerLeakage breaker

24V power supply PCB 1 Deck heater Cassette pedestal heater Cassette heater Drum heater Reader heater

24VC 24VB1 24VB2 24VB3 24V2 12VB2 24V1 12VA3 Reader Controller PCB Control panel

HVT 1 PCB HVT 2 PCB HVT 3 PCB Drum driver PCB Cassette feed driver PCB Pickup feed driver PCB

Option

F-2-44

2

2-24

22-25 Power supply of Reader Unit24V 24V 5V 24V Printer 12V Reader Controller PCB 24V 6V 4.5V 24V 6V 4.5V 24V 5V Motor Fan Sensor CMOS PCB Reader 24V LED Lamp Unit LED Lamp Unit Staple FinisherC1

Power connection with each optionReader / ADFUnit

CMOS PCB DADF

24V

Paper Deck UnitB1

Built-in wiring

DADF driver PCBF-2-45

Cassette Feeding UnitAD1F-2-46

Connector inside the cover is used for the connection with DADF Unit and the 2-Cassette Pedestal. External Cable is used for the connection with the Side Paper Deck and the Finisher.

2

2-25

22-26 Power save functionStandby

* When option setting is specified. Control panel switch is turned on.

Switch of control panel is turned off or 5 min is elapsed.

Sleep Standby or Sleep1 Backlight is turned off. Job submission

Job end

Deep SleepF-2-47

* When options are installed, the machine does not enter Sleep Standby but enters Sleep1 mode. Standby In this mode, the machine is either operating or ready to start operation immediately and all power is supplied. Sleep Standby or Sleep1 Control panel is turned OFF. Power supply other than the control panel is the same with Standby mode. Deep Sleep 3V for all-night power PCB is only supplied.

Print job is submitted : The machine moves to Sleep Standby or Sleep1 mode. Control panel power switch is pressed : The machine moves to Standby mode..

2

2-26

22-27

Service Operations When Replacing PartsParts nameHDD

Remedy

Reference

"Backup of the set/registered data HDD format Downloading system software Restoring the backup data Executing Auto Adjust Gradation (Full Adjust)" Main Controller PCB 1 Transferring the parts from old PCB to new PCB Main Controller PCB 2 "Backup of the set/registered data Transferring the parts from old PCB to new PCB Restoring the backup data" TPM PCB When TPM setting is ON:Restoring the TPM keyT-2-16

ConsumablesNo.1

Parts NameToner filter

Parts numberFC6-9817

Qty1

Execution timing100k(B / W) 25k(CL)

Remark

T-2-17

Points to note at servicingN/A

2

2-27

22-28

Laser Exposure SystemOverview OverviewTo realize the high-speed printing, this machine adopts the 2 Laser Scanner Units and the Laser Driver of each color executes laser scanning with 4-beam. imageRUNNER ADVANCE C5051 / C5045 employs 4 beam and C5035 / 5030 employs 2 beam.Imaging Lens Skew Correction Motor C (M33) Laser Scanner Unit 2C

Laser Scanner Unit 1 Imaging Lens

Laser Scanner Unit 2

Reflection Mirror

Reflection Mirror Scanner Mirror

Skew Correction Motor Bk (M34) Skew Correction Motor Y (M31) Imaging Lens Skew Correction Motor M (M32)Y

Bk

Laser Driver (M)

Laser Driver (Y)

Laser Driver (Bk)

Laser Driver (C)

M

Scanner Mirror Scanner Mirror

BD Sensor (C, Bk)

Reflection Mirror Imaging Lens Reflection Mirror Laser Driver (M)

Y

M

C

Bk

Reflection Mirror Imaging Lens Reflection Mirror

Laser Driver PCB C (UN15) Laser Driver PCB Bk (UN14) BD Sensor (Y, M)

Laser Scanner Unit 1 Laser A Laser B Laser C Laser D

Laser Driver PCB Y (UN13) Laser Driver PCB M (UN12)F-2-48

Scanner Mirror

Laser Driver (Y)

Laser Driver (Bk)

Scanner Mirror

Laser Driver (C)F-2-50

This machine emits the laser to the image area on the drum negatively-charged.Image area Non-image area Non-image area

Laser ON Enlarged viewF-2-49

2

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22-29 SpecificationItemWavelength Laser type Laser output Number of laser scanner unit Number of laser light

Description

775 to 800nm Red color laser (non-visible light) 10mW 2 imageRUNNER ADVANCE C5051 / C5045: 4 beam for each color imageRUNNER ADVANCE C5035 / C5030: 2 beam for each color Resolution 1200dpi Motor type Brushless motor Number of motor rotation imageRUNNER ADVANCE C5051 / C5045: Approx. 29100rpm imageRUNNER ADVANCE C5035 / C5030: Approx. 37800rpm Number of scanner mirror facet 6 facet (phi 40) Control list Laser ON / OFF control Horizontal scanning synchronous control Vertical scanning synchronous control APC control Laser scanner motor control BD correction control Laser shutter control Image tilt correction controlT-2-18

2

2-29

22-30

Various Controls OverviewItemLaser ON / OFF control Horizontal scanning synchronous control Vertical scanning synchronous control APC control Laser Scanner Motor Control BD correction control Laser shutter control Image tilt correction control

DC Controller (UN1) Laser ON/OFF control

Laser Driver PCB Laser Driver PCB

Operation descriptionLaser light is turned ON / OFF according to the combination of laser control signal To align the writing start position in horizontal scanning direction. To align the writing start position in vertical scanning direction. To make the laser light per 1 line consistent amount. To rotate the scanner mirror by the specified speed. To correct the gap BD timing gap due to the angle variation of Scanner Mirror. To prevent the laser light from being emitted to the machine inside. To correct the image tilt in vertical scanning direction (this control is operated based on the result of color displacement correction control).T-2-19

Horizontal scanning synchronous control Vertical scanning synchronous control

Scanner Motor

APC control Main Controller Laser scanner motor control

Laser Scanner Unit 1 Laser Driver PCB Laser Driver PCB

Laser shutter control

Scanner Motor

BD correction control

Image tilt correction control Laser Scanner Unit 2F-2-51

2

2-30

22-31 Laser ON / OFF control PurposeLaser light is turned ON / OFF according to the combination of laser control signals.

Horizontal scanning synchronous control PurposeThis is to align the writing start position in horizontal scanning direction.

Execution timingAfter the power ON

Execution timingPer 1 line

Control detailDC Controller switches the 4 modes (forcible OFF mode, APC mode, Print mode and standby mode) according to the laser control signal.

Execution timeApprox. 7.5s

Control detailLaser control signal DC Controller (UN1) Video signal Laser Driver PCB Scanner mirror Laser beam

1) DC Controller forcibly emits the laser diode on M-laser driver PCB by setting the laser control signal of M -laser to APC mode. Also, DC controller forcibly emits the laser diode of Bk laser driver PCB by setting the Bk laser control signal to APC mode. 2) Concerning the laser beam of M laser, there is a BD sensor (Y, M) on the scanning light path and the laser bean is emitted to the BD sensor (Y, M). Regarding the laser beam of Bk laser, there is a BD sensor (C, Bk) on the scanning light path and the laser beam is emittedF-2-52

to the BD sensor (C, Bk) as well. 3) Two BD sensors detect the laser beam, create the BD signal (BD_YM, BD_CBk) and send it to the DC controller. 4) DC Controller executes synchronous control based on this signal and sends the standard BD signal to Main Controller as a horizontal scanning synchronous signal (BD) per 1 line. 5) When Main Controller receives those signals, it outputs the video signal (VDO_Y, VDO_M,

ModeForcible OFF mode APC mode Print mode Standby mode

Laser statusOFF ON ON / OFF OFF

RemarkLight intensity setting decided on APC is cleared. Laser light intensity adjustment Laser is emitted according to the video signal. Host machine is in standby status.T-2-20

VOD_C, VDO_Bk) to DC Controller. As a result of this, the Laser Driver emits the laser beam from the specified position for each line.

Image formation Print instruction ready timing PSTBY LaserA LaserB LaserC LaserD Mode name Standby mode APC mode PINTR PRINT At 1st line (APC) At 2nd line (APC) At 3rd line (APC) At 4th line (APC) APC mode / Print mode Forcible Standby mode OFF modeF-2-53

LSTR

PSTBY

2

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22-32Laser Scanner Unit 1 VDO_Y BD_YM Y Laser Driver PCB BD Sensor (Y, M) Y Laser

Vertical Scanning Synchronous Control PurposeThis is to align the writing start position in vertical scanning direction.

VDO_M

M Laser Driver PCB DC Controller (UN1)

M Laser

Execution timingPer printing

Main Controller

Laser Scanner Unit 2 C Laser Driver PCB BD Sensor (C, Bk) C Laser

Execution time500ms

VDO_C BD_CBk

Control detail1) When DC Controller receives the print instruction, it detects the reference signal. Based on this signal, it creates the vertical scanning synchronous signal (PVREQ) andBk Laser

VDO_Bk

Bk Laser Driver PCB

sends to Main Controller. 2) Main Controller is synchronized with PVREQ signal and sends VDO signal to DC Cotnroller. 3) DC Controller creates the laser drive signal based on VDO signal and sends it to the LaserF-2-54

Reference DB

Scanner Unit. The Laser Scanner Unit conform the image leading edge with the paper leading edge by emitting the laser in this timing.PVREQ 1) Reference Signal

VDO_Y

VDO

Print instruction DC Controller (UN1)

VDO_M

VDO

Main Controller2

Laser

Laser

Laser

Laser

VDO_C

VDO

VDO_Bk

VDOF-2-55

VDO 2)

Laser drive signal

3)F-2-56

2

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22-33Print instruction Reference signal Video request signal (PVREQ) Video signal (VDO)

APC (Auto Power Control) control PurposeThis is to make the laser light for 1 line consistent amount.T1 About15ms T2 About15ms Y M C BkF-2-57

Execution timingPer each line (before image writing)

Execution timeApprox. 2 s

Control details1) DC Controller outputs the laser control signal to the Laser Driver IC on the Laser Driver PCB. 2) APC mode is specified to the Laser Driver IC and it forcibly emits the laser diode of each color. At the same time, each laser driver IC monitors the laser diode (LD) on the photo diode (PD) and adjusts the output of laser diode until the light intensity becomes consistent amount.

2

2-33

22-34Laser Scanner Unit 1 Y Laser Y Laser Driver PCB PD LD

Laser scanner motor control PurposeThis is to rotate the scanner mirror by the specified speed.

Y laser control signal

Execution timingAt power-ON, per printingM laser control signal M Laser M Laser Driver PCB PD LD

Execution timeApprox. 3s (at power-ON), approx. 1s (at printing)

DC Controller (UN1) C laser control signal

Control detailLaser Scanner Unit 2 C Laser C Laser Driver PCB PD LD

1) DC Controller forcibly rotates the motors in the two Laser Scanner Units. 2) It detects the speed detection signal (FG1 to 2, BD_YM, BD_CBk) and compares the signal with the standard signal in DC Controller and then, controls the acceleration signal (ACC1 to 2) and the deceleration signal (DEC1 to 2) to make the specified speed.

Bk laser control signal

Bk Laser Bk Laser Driver PCB PD LD

F-2-58

2

2-34

22-35Laser Scanner Unit 1 ACC1 DEC1 FG1 Scanner Motor (Y, M)

Related error code E100-0100: BD error (laser scanner unit 1) When the Laser Scanner Unit 1 (YM laser) is started or print operation is processing, if the BD signal cannot be detected after the specified time. E100-0300: BD error (laser scanner unit 2) When the Laser Scanner Unit 2 (CBk laser) is started or print operation is processing, if the BD signal cannot be detected after the specified time.

BD_YM

BD Sensor (Y, M) Y Laser Driver PCB M Laser Driver PCB

E100-B000: BD error (laser scanner unit 1/2) When the Laser Scanner Unit 1/2 is started or print operation is processing, if the BD cycle cannot be detected after the specified time. E102-0100: EEPROM error (laser scanner unit 1) Reading error of EEPROM on Laser Driver (Y) occurs. E102-0300: EEPROM error (laser scanner unit 2) Reading error of EEPROM on Laser Driver (C) occurs.

DC Controller (UN1)

Laser Scanner Unit 2 ACC2 DEC2 FG2 Scanner Motor (C, Bk)

BD_CBk

BD Sensor (C, Bk) C Laser Driver PCB Bk Laser Driver PCB

F-2-59

2

2-35

22-36 BD correction control PurposeThis is to correct the displacement of writing start position of each color laser due to the angle variation of scanner mirror facet.Scanner motor control finish (Constant-speed rotation detection) BD interval measurement START

Execution timingAt power-ON, per printing

Execution timeWithin approx. 0.5s or less

Constant interval Constant interval Constant interval Narrow interval BD1 BD2 BD1 BD2 BD1 VDO BD2 VDO BD3 VDO BD4 VDO BD3 BD4 BD3 BD4

Control detail1) DC Controller measures the BD interval after the constant-speed rotation control of Scanner Motor is completed. 2) DC Controller calculates the correction value according to the gap of BD interval. 3) Based on the foregoing correction value, image writing position is corrected.

Writing start correction value calculation

Writing start position correction

ENDF-2-60

2

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22-37 Laser shutter control PurposeThis is to prevent the residue toner from sticking to the dust-prevention glass. Or to prevent the laser light from emitting to the machine inside when the front cover / right cover is opened.Color Shutter Lever Bk Laser Shutter Bk Shutter Lever Color Laser Shutter

Execution timingAfter power-ON

Execution timeApprox. 3s (at power-ON), approx. 1s (when scanner motor is started or cover is opened)

Bk Shutter Cam Drive Shaft Color Shutter Cam Laser Shutter Sensor (PS29) Sensor Lever Front Cover Sensor (PS26) DC Controller (UN1) Right Cover Sensor (PS26)F-2-61

Laser Shutter Motor (M28)

Control detailWhile the Laser Scanner Motor is operating, the Laser Shutter is opened. During other period, the laser shutter is closed. Also, the Front Cover Sensor (PS18) or the Right Cover Sensor (PS20) works together and it stops the output signal of laser driver. At the same time, if the Front Cover or Right Cover is opened, the Shutter is closed and the laser light path is forcibly blocked. Those operations are controlled by the DC Controller.

2

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22-38Laser shutter position For Bk For color Relation of shutter lever and cam For Bk For color Sensor lever position

Image tilt correction control PurposeThis is to prevent the gap of laser emission.

(PS29) Close Close Shutter Lever Shutter Cam Laser Shutter Open Close Sensor Lever

Execution timingAt power-ON, per total 360 sheets printing

Execution timeApprox. 3 sec

Control detail1) DC Controller creates the patch pattern of each color on the ITB. 2) DC Controller compares the patch pattern with the standard value backed up in the DC Controller by reading this patch pattern at the Patch Sensor and detects the color displacement amount.

Open

Open

3) Based on the foregoing detection result, the laser emission position (tilt degree) of Laser Scanner Unit is changed.

F-2-62

Related error code E0112-0000: Laser shutter motor error (not in home position) If the Laser Shutter Sensor (PS29) is not in the home position at initial operation. E0112-0001: Laser shutter motor error (operation failure at shutter close) If the Laser Shutter Sensor (PS29) is not in the home position after approx. 10 sec from the shutter close operation. E0112-0002: Laser shutter motor error (operation failure at shutter open) If the Laser Shutter Sensor (PS29) is still in the home position after approx. 10 sec from the shutter open operation.

2

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22-39Photosensitive Drum Skew Correction Motor Imaging Lens Cam

Arm Position relation of imaging lens and arm

Imaging Lens

Skew Correction Motor Imaging Lens Arm Cam Imaging Lens Cam

Before correction

Photosensitive Drum Arm Cam Skew Correction Motor

Arm Position relation of imaging lens and arm

Imaging Lens After correction Arm CamF-2-63

Imaging Lens

Cam Skew Correction Motor

Scanner Mirror

Reflection Mirror

ArmF-2-64

2

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22-40

Service Works Periodically replaced partsThere is no periodically replaced part.

ConsumablesNo.1

Parts NameDust-blocking Glass cleaning pad

Parts NumberFL2-9476

Qty1

Estimated Life150kT-2-21

Periodical service listParts name: Dust-blocking Glass Expected life: per 50K sheet Operation: Clean it with the Dust-blocking Glass Cleaning tool stored in the machine.

Dust-blocking glass cleaning tool

F-2-65

Operation at parts replacementN/A

Points to note at servicingN/A

2

2-40

22-41

Image Formation SystemOverview OverviewImage formation system of this machine uses the magnetic 2-component jumping developing method for developing and the intermediate transfer method for transfer to create toner image. To increase life of the image formation unit, this machine uses the primary transfer disengagement method as a new technology. Following shows major improved points compared to the previous iRC3880/2880 series.Purpose : Lower running cost Improved life of drum unit Improved life of developing assembly Improved productivity Improved points : Separating developing assembly from drum unit Introducing Bk drum (highly-durable type) Introducing ACR (Auto Carrier Refresh) technology Separating the laser scanner unit into 2 units (4-beam for each laser driver) (see Note)Secondary transfer inner roller ITB belt Post-secondary transfer static eliminator Secondary transfer outer roller C Bk

SpecificationsItemPhotosensitive Material Drum O/D of drum Cleaning Process speed

Function/MethodOPC 30mm Cleaning blade imageRUNNER ADVANCE C5051=246mm/s, imageRUNNER ADVANCE C5045=215mm/s, imageRUNNER ADVANCE C5035/5030=160mm/s Mounted with Bk drum as a standard. Assigned as an option for color drums. 1pc (single developing) Dry, 2-component jumping Non-magnetic negative toner Not available 20mm Roller charging 14mm Brush roller imageRUNNER ADVANCE C5051/5045 Bk: approx. 940g (Life: approx. 40k) Color: approx. 590g (Life: approx. 30k) imageRUNNER ADVANCE C5035/5030 Not Available Available

Drum heater Developing assembly Developing cylinder Developing method Toner Toner level detection O/D of cylinder Charging method O/D of roller Cleaning Toner amount (the life value is based on A4 size with 5% image ratio)

Primary charging Toner container

ITB cleaner unit

Primary transfer roller

ITB unit Y Developing assembly Laser Developing cylinder Charging Photosensitive drum roller drum unit Laser scanner unit 1 Laser Laser Laser M

Patch sensor

Laser scanner unit 2F-2-66

Note : 4-beam for iR ADVANCE 5051/5045, 2-beam for iR ADVANCE 5035/5030

Detection of toner container (presence) Availability to replace a toner container (during continuous print) Transfer method ITB unit Material Circumferential length Cleaning Belt displacement correction Primary Transfer method transfer Disengagement mechanism O/D of roller Secondary Transfer method transfer Disengagement mechanism Cleaning O/D of secondary transfer inner roller O/D of secondary transfer outer roller Separating method Patch sensor

Intermediate Transfer (ITB) PI (Polyimide) 893mm Cleaning blade Available (photosensitive sensor) Transfer roller Available 16mm Transfer roller Not available Electrostatic cleaning 16mm 24mm Curvature separation + static eliminator YesT-2-22

2

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22-42 Parts configuration Major PartsToner container Y Toner supply assembly M C Bk Transfer assemblyBk ITB cleaning block

Print processDelivery Fixing block 8. Fixing Transfer block 9. ITB cleaning 5. Primary transfer Y M C ITB 5. Primary transfer 5. Primary transfer 5. Primary transfer 7. Separation 6. Secondary transfer

Waste toner case Laser scanner unit Developing assembly + Drum unitF-2-67

4. Developing Developing block

10. Drum cleaning C Photosensitive drum Bk Photosensitive drum Registration

1.Pre-exposure M Y 3. Laser exposure Photosensitive Photosensitive drum drum 2. Primary charging Static latent image formation block Drum cleaning block

Pickup Flow of print paper Rotating direction of ITB, photosensitive drum F-2-68

OverviewStatic latent 1 Pre-exposure image formation block 2 Primary charging To remove residual charge on the surface of photosensitive drum by exposure of pre-exposure LED light To charge the surface of photosensitive drum to be uniformed negative potential 3 Laser exposure To create static latent image on the surface of photosensitive drum by emitting laser light (image exposure: laser exposure area becomes image area) 4 Developing To attach negatively-charged toner from the developing cylinder to the photosensitive drum by non-negative 2-component jumping developing method. 5 Primary transfer To apply positively-charged potential from the back surface of ITB to transfer toner on the surface of photosensitive drum to ITB. 6 Secondary transfer To apply positively-charged potential to the secondary transfer outer roller to transfer toner on the ITB to the paper. 7 Separation To separate paper from the ITB by curvature separation method. In the case of thin paper which has low elastic force, the static eliminator reduces potential on the surface of paper to separate thin paper more easily. 8 Fixing To fix toner on the paper with heat and pressure. 9 ITB cleaning To remove residual toner on the ITB by the cleaning blade. To remove residual toner on the photosensitive drum by the cleaning blade.T-2-23

Developing block Transfer block

Fixing block ITB cleaning block Drum cleaning 10 Drum cleaning block

2

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22-43 Bias TypesThere are the following 8 types biases used on this machine. Bias namePrimary charging bias (DC) Primary charging bias (AC) Flying toner blocking bias (DC) Developing bias (DC) Developing bias (AC) Primary transfer bias Secondary transfer bias Secondary transfer cleaning bias

Bias typeDC AC DC DC AC DC DC DC

Bias value (Reference value)Approx. 600V Approx. 1.5kVpp Approx. -1.3kV Approx. -400V Approx. 1.6kVpp Approx. 1.5kV Approx. 3kV Approx. -1.0kV

Application destinationPrimary Charging Roller Toner Blocking Terminal Plate Developing Cylinder Primary Transfer Roller Secondary Transfer Outer RollerT-2-24

Aforementioned biases are created by 3 HVT and are supplied to the loads used in the printing process.

Developing Developing Developing Developing subhigh subhigh subhigh subhigh voltage voltage voltage voltage PCB Y PCB M PCB C PCB Bk (UN43) (UN44) (UN45) (UN46) Secondary transfer Secondary outer roller transfer inner roller M M C C Bk Bk

Photosensitive drum Toner-blocking electrode plate Y Y

Primary transfer roller

Developing cylinder

Primary charging roller

Developing AC monitoring signal Primary transfer DC Developing AC+DC Charging AC+DC monitoring signal Secondary transfer DC

HVT2 (UN17)

HVT3 (UN18)

DC controller (UN1)

Charging AC+DC Developing AC+DC

HVT1 (UN16) F-2-69

2

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22-44

Controls OverviewPre-exposure Pre-exposure control Primary charging Primary charging bias control Discharge current control Primary charging cleaning control Developing/drum Developing bias control ACR (Auto Carrier Refresh) control Toner-blocking bias control Drum (presence) detection New/old detection of drum unit Drum life detection Drum heater control Drum Drum rotation speed control Transfer/separation Primary transfer disengagement control Primary transfer bias control Secondary transfer bias control ITB displacement correction control ITB cleaning control Secondary transfer outer roller cleaning control Drum cleaning Drum cleaning control Image stabilization control Drum film thickness detection D-max control D-half control ARCDAT control PASCAL control Color displacement correction control ATVC control Toner supply Toner cap automatic opening control Toner level detection/toner supply control Waste toner feeding Waste toner full level detection Waste toner case (presence) detectionT-2-25

Pre-exposure Pre-exposure controlRemoving residual potential on the photosensitive drum before executing the primary charging prevents drum ghost during continuous print. According to the command from the DC controller PCB, the pre-exposure unit exposes (emits) LED when the photosensitive drum is rotated. Emitting LED light through the light guide removes residual potential on the photosensitive drum. To make up for the lack of LEDs light intensity, two (2) pre-exposure LEDs are used in total: one at the front of the main unit, and the other at the rear of the main unit.Pre-exposure LED (rear) (UN24 / 26 /28 / 30)

Light guide

Photosensitive drum

Charging roller cleaning brush

Pre-exposure LED (front) (UN23 / 25 /27 / 29)

DC controller (UN1)

Primary charging roller

F-2-70

2

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22-45 Primary charging OverviewThis machine uses the roller charging method for primary transfer. To prevent image fault (white spot/missing image) caused by residual toner, the cleaning brush roller is added to clean the primary charging roller.Photosensitive drum Drum cleaner

Primary charging bias controlTo charge the surface of photosensitive drum to be uniform negatively-charged potential The primary charging bias (AC+DC negative), generated by HVT1/2 PCB, is applied to the primary