This series is sponsored by Business Insurers of the Carolinas. Katenna Jones, ScM, ACAAB, CCBC, CDBC, CPDT-KA Jones Animal Behavior Enriched Pet Sitting Presented on: November 16, 2016 Presenter: Place Presenter Image Here Image Placeholder
This series is sponsored by
Business Insurers of the Carolinas.Katenna Jones, ScM, ACAAB, CCBC, CDBC, CPDT-KA
Jones Animal Behavior
EnrichedPet SittingPresented on: November 16, 2016
Presenter:
Place Presenter
Image Here
Image Placeholder
Business Insurers of the Carolinas has
been providing General Liability
specifically designed for pet sitters since
1995. BIC’s coverage includes the
broadest Care, Custody and Control
coverage for the pets and property in
your care whether at your client’s home,
in transit or at your home. BIC also
provides bonding designed specifically
for professional pet sitters, as well as
workers compensation and commercial
auto coverage.
Contact Business Insurers of the
Carolinas at 1 (800) 962-4611 or
at http://www.psi-ins.com/.
Thank you to our sponsor:
How to ask your questions
PCMac
Katenna Jones, ScM, ACAAB, CCBC, CDBC, CPDT-KA Jones Animal Behavior
Meet today’s presenter:
Place PresenterImage Here
1. Review what enrichment means.
2. Provide ideas for enrichment
opportunities for both cats and dogs.
3. Suggest tips for educating owners.
4. Point out opportunities to provide
services your competitors don't.
Objectives
This series is sponsored by
Business Insurers of the Carolinas.
What is Enrichment?• Improve something
• Make more meaningful, substantial, rewarding
• Foundation:
Certainty
Consistency
Predictability
This series is sponsored by
Business Insurers of the Carolinas.
Animal Enrichment
• From animals in captivity
• Zoo, laboratory, aquarium, shelters, etc.
• Applications to companion animals
This series is sponsored by
Business Insurers of the Carolinas.
Enviro or Behavioral Enrichment
• Providing environmental stimuli
• Identifying, providing stimuli to optimize well-being of body and mind
• Improve, maintain physical/psychological health
• Increase range/number of species-specific behaviors
This series is sponsored by
Business Insurers of the Carolinas.
Enviro or Behavioral Enrichment
• Positive utilization of environment
• Prevent, reduce frequency of abnormal behaviors
• Increase ability to cope with challenges of captivity
• Purpose: improve overall welfare, create natural habitat
This series is sponsored by
Business Insurers of the Carolinas.
Enrichment Details
• Captive animals
• Retain natural behaviors
• Display of undesirable “normal” behavior may indicate enviro lacking appropriate outlet
• Known link to health concerns
This series is sponsored by
Business Insurers of the Carolinas.
Ideas
This series is sponsored by
Business Insurers of the Carolinas.
4 Items
1. Physical Space
2. Food and water
3. Social Contact
4. Body Care and Activity
This series is sponsored by
Business Insurers of the Carolinas.
Checklist
1. Free access to safe, quiet, comfortable spaces
This series is sponsored by
Business Insurers of the Carolinas.
Physical Resources - Space
Free from distress, fear Predictable routine Control, choice Unrestricted access to desirable resting areas Vertical options Safe havens / refuges No sudden changes Multi-pet: prevent competition
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
Checklist
1. Free access to safe, quiet, comfortable spaces
2. Free access to appropriate food, fresh water
This series is sponsored by
Business Insurers of the Carolinas.
Nutritional – Food and Water
Appetite (“finicky” may be response to threat) Quiet areas Balanced diet Fresh water Quiet area, prevent interruptions Food on perchesMulti-pet: privacy, opportunity
This series is sponsored by
Business Insurers of the Carolinas.
Suggestions
• Quality food
• Puzzle toys
• Fountains
• Canned food meals
• Feed in quiet areas
• Variety of textures, tastes for treats
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
Checklist
1. Free access to safe, quiet, comfortable spaces
2. Free access to food, water, predation
3. Free access to social contact
– Humans, other species
This series is sponsored by
Business Insurers of the Carolinas.
Social Contact
Human, other pets, depends on preference
Other species– Threat, competition, prey, companion
– Control over duration of interaction (non-prey)
Preferred activity (pet, play)
Separate resources
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
Checklist
1. Free access to safe, comfortable spaces
2. Free access to food, water, predation
3. Free access to social contact
4. Body care and activity
This series is sponsored by
Business Insurers of the Carolinas.
Body Care & Activity
Chewing, grabbing
Digging, clawing
Playing, running, walking, chasing
Appealing, appropriate outlets
Choice
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
This series is sponsored by
Business Insurers of the Carolinas.
Standing Out From the Crowd
This series is sponsored by
Business Insurers of the Carolinas.
• Enrichment assessment
• Session reports and suggestions
• Provide resources and samples
• Video of enrichment activity
• Written suggestions
Services
This series is sponsored by
Business Insurers of the Carolinas.
Assessment
• Does pet have quiet, safe space options?
• Does pet have quality nutrition, moisture?
• Is litterbox appropriate?
• Daily, free access to social contact?
• Adequate body care?
• Outlets for normal behaviors?
This series is sponsored by
Business Insurers of the Carolinas.
Assessment
• Does pet have choices?
• Predictable routine?
• Minimal competition?
• Slow changes?
• Multi choice options for desirable resources?
This series is sponsored by
Business Insurers of the Carolinas.
• House soiling
• Inter-pet conflict
• Destructive behaviors
• Fear, anxiety
• Attention seeking
• Stress
Unwanted Behavior Solutions
This series is sponsored by
Business Insurers of the Carolinas.
• Client didn’t ask
– Gentle suggestions
– Don’t be pushy
– Ask for permission
Client Education
This series is sponsored by
Business Insurers of the Carolinas.
• Client didn’t ask
• Resources when asked
– Baby steps
– Affordable
– Easy
– Few obstacles
Client Education
This series is sponsored by
Business Insurers of the Carolinas.
• Client didn’t ask
• Resources when asked
• Include questions on intake
Client Education
This series is sponsored by
Business Insurers of the Carolinas.
• Client didn’t ask
• Resources when asked
• Include questions on intake
• Slowly introduce concepts in reports
Client Education
This series is sponsored by
Business Insurers of the Carolinas.
• Client didn’t ask
• Resources when asked
• Include questions on intake
• Slowly introduce concepts in reports
• Provide free options with permission
Client Education
This series is sponsored by
Business Insurers of the Carolinas.
• Are you interested in my free enrichment services?
• Check any activities/services you are interested in– Stress reduction, brain activities, entertainment,
physical exercise, etc.
– Enrichment assessment
In-Take Suggestions
This series is sponsored by
Business Insurers of the Carolinas.
• Enrichment activities your pets engaged in today:
• Your pet’s response:
• Suggestions to try with your pet:
Report Suggestions
This series is sponsored by
Business Insurers of the Carolinas.
• I don’t just visit your pet, I provide exercise for their brains and bodies!
• Petting and walks aren’t always enough – I provide environmental and social enrichment!
• I’m not just a pet sitter. I’m your pets’ entertainment on wheels!
• Not your average pet sitter
Verbiage
This series is sponsored by
Business Insurers of the Carolinas.
Katenna Jones
www.JonesAnimalBehavior.com
401.439.6442
Thank you!