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I’M NEW HERE… How to make new starters a productive part of the team
32

I’m new here...

Jan 22, 2018

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Martyn Frank
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Page 1: I’m new here...

I’M NEW HERE…How to make new starters a productive part of the team

Page 2: I’m new here...
Page 3: I’m new here...

OVERVIEW

Before you Hire

Hired

Agile

Support

Relationships

Page 4: I’m new here...

BEFORE YOU HIREDoes your hiring process convey your culture?

Page 5: I’m new here...

PUBLIC RELATIONSPR is your first chance to introduce a new starter to your culture

Image courtesy of Duffey Communications –Atlanta, GA

Page 6: I’m new here...

INTERVIEW

Interview for culture fit

Meet your mentor / manager

Meet some of the team

Tour the workspace

Page 7: I’m new here...

OVERVIEW

Before you Hire

Hired

Agile

Support

Build strong Relationships

Page 8: I’m new here...

HIRED!You found the perfect person … now lets not mess it up

Page 9: I’m new here...

WELCOME LETTER

Who, when, where will they be

met

Dress code

Lunch

Reading or prep for first day

Contact Details

Page 10: I’m new here...

INDUCTION PLAN

1:1 with Key People

Demos

Training

Login details

Lunch

Stationary

Office Layout

Key Personalities

Page 11: I’m new here...

TIME WITH THE EXPERTSInductions should be with the most senior person, not the most junior

Page 12: I’m new here...

DESK / EQUIPMENT Being co-located helps build great agile teams

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OVERVIEW

Before you Hire

Hired

Agile

Support

Relationships

Page 14: I’m new here...

AGILEUse your existing processes to your advantage … and use this opportunity to improve them

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DEDICATED RETROSPECTIVE

When you joined what would you

have found ….. ?

Group by Theme

Dot Vote

Agree actions the team can take

Page 16: I’m new here...

KAIZEN / IDEAS BOARDPrint a picture of the new starter and place it above your board

Page 17: I’m new here...

WORKING AGREEMENTA short set of principles or guidelines that all team members sign up to

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‘UP FOR GRABS’ TASKSKeep items of work that are less complex and ideal for new starters

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PAIR, PAIR, PAIRPairing not only educates and informs, but importantly it builds relationships

Page 20: I’m new here...

OVERVIEW

Before you Hire

Hired

Agile

Support

Build strong Relationships

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SUPPORTThroughout this process a strong level of support is essential

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NO HAND-OFFSReduce and remove hand-offs wherever possible

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REGULAR 1:1

Coach out the small problems

before they become big problems

Makes the person feel valued

Encourages them to reflect

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BE FLEXIBLEAs much as possible allow the new starter to self-direct their own induction

Page 25: I’m new here...

OVERVIEW

Before you Hire

Hired

Agile

Support

Relationships

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RELATIONSHIPSBuilding strong relationships is essential to building strong teams

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OUT OF YOUR COMFORT ZONE

Off site where possible

Team building day

Training day

You are trying to level the playing

field by taking everyone out of

their comfort zone.

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CELEBRATEPublicly celebrate them joining, it is not just for directors

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OVERVIEW

Before you Hire

Hired

Agile

Support

Relationships

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ARE YOU DOING ENOUGH FOR YOUR NEW STARTERS?

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ARE YOU DOING ENOUGH FOR YOUR NEW STARTERS?

frankcode.net

https://www.linkedin.com/in/martyncfrank

@MartynFrank

http://tinyurl.com/iamnewhere

Page 32: I’m new here...

ANY QUESTIONS?

frankcode.net

https://www.linkedin.com/in/martyncfrank

@MartynFrank

http://tinyurl.com/iamnewhere