IHRM- HCLFinal

8/8/2019 IHRM- HCLFinal

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K.ManuK.Manu PrasadPrasad MonikaMonika VermaVerma Shikha AroraShikha Arora

ShinkyShinky MoreMore SumeetSumeet GoelGoel RichaRicha WadhwaWadhwa


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Introduction

Leading global IT services company

Focus on transformational outsourcing,

underlined by innovation and value creation

Integrated portfolio of services includingsoftware-led IT solutions, remote

infrastructure management, engineering

and R&D services and BPO

Extensive global offshore infrastructureand network of offices in 29 countries with

58,000 employees


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Employee First : Individual

Enlightenment


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Value Services model

Value Culture

ValueEngagement

Value CreationValue Delivery

Value Distribution


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Recruitment

Sources of Recruitment

Developing workplace diversity and value individuality

Carpet Bombing Niche Hiring

Campus-

Partnering

Advertisements Online Portals Employee

Referrals

Walk-ins

Talent Express Natasha 3

rd

party/Consultants

Aspiring Minds

Homing Pigeon Job Fairs


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Selection

Interviews

Skill Mapping

Routine Medical Test

Joining Joining Book

Process Resource Update

Identity Code

Induction


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Training & Development

Smart Service Desk (SSD)

Natasha ( Virtual Assistant) (Policy Guidelines)

Appraisal Management System

Directions / U&I / i-Gen


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Promotion Policy

HCL practices impartial and unbiasedpromotion policy

Promotions are based on the performance of

an employee

Recently the company introduced BusinessExcellence as a theme to impart the concept

of process orientation and management

Initiatives like quality training and workshops

were organized to impartTotal QualityManagement techniques


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EQUAL EMPLOYMENT

OPPORTUNITY

HCL believes in providing equal opportunity to

every individual

HCL does not discriminate in employmentopportunities or practices on the basis of race,

color, religion, sex, national origin, age or any

other characteristic protected by law


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SALARY ADMINISTRATION

HCL is committed to paying its employees

equitable and competitive salaries that reflect

the requirements and responsibilities of their

positions


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PERFORMANCE EVALUATION

HCL believes in an open, transparent andunbiased/impartial evaluation of performanceof every employee

Formal written performance evaluation isconducted at the end of an employee's initial

period of hire, known as the probationaryperiod

Additional formal performance evaluations areconducted to discuss job tasks, identify andcorrect weaknesses, recognize andencourage strengths and discuss positive andmutually agreed upon goals


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TRAINING POLICY

Every individual joining HCL undergoes at

least 5 (five) man-days of training in a

calendar/financial year as shown below.

Induction day on the day of joining fornew recruits.

Job-related / Technical topics 2 / 3 days

Behavioural topics 2 / 3 days Feedback - day


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Performance Appraisal System

Project reviews

Schemes to identify and recognize

Star Performers and Star Teams Performance Improvement Plan

Training for Skill gap


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Rankings and Performance Levels Across

Work Teams managers and below

Actual Ranked Work

10 (High)

98

7

6

5

4

3

2

1 (Low)

Ranked Work Ranked Work

Manisha (1)

Uma (2)

Joy (3)

Boby (4)

Richa (5)

Jaya (1)

mona (2)

Sonam (3)

Govind (4)

Kely (5)

Farha (1)

rahul (2)Lisa (3)

Joly (4)

Steve (5)


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Performance Tracking System

Predefined objective performance standards Measures actual performance against standards -

meeting, exceeding, or lagging

360 Degree Feedback

Multi-directional feedback (manager is rated by

1st and 2nd level superiors, peers and

subordinates), 18 different leadership and management

parameters


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Sample Trait Scales

Rate each worker using the scales below.

Decisiveness:

1 2 3 4 5 6 7

Very low Moderate Very high

Reliability:

1 2 3 4 5 6 7


Energy:

1 2 3 4 5 6 7Very low Moderate Very high

Loyalty:

1 2 3 4 5 6 7



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I4Excel

An on-line tool for performance appraisal and

review process

Provides transparency

Helps in building an individual performance

development plan

Customer feedback is also built-in


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IHRM- HCLFinal

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