iHelp Chris Carbin and Richard Jackson University of Wales Trinity Saint David
Jan 17, 2016
iHelpChris Carbin and Richard JacksonUniversity of Wales Trinity Saint
David
What is iHelp?
Informal support for Media Production Students at UWTSD
Why do we need iHelp?Technical software issues
Student are less confused on where to go to get answers because we can be their first port of call
We have both been through a converging media course we have a wide knowledge base
Why do we need iHelp?
Student perspectives on technology - demand, perceptions and training needs - Report to HEFCE by NUS
“all students should be offered training needs analysis of their ICT skills at the start of their programme to identify their training requirements. This could include an online test to identify skills gaps in common software packages like word, excel, graphics design packages and other products, such as Dreamweaver, InDesign, Endnote and Flash.”
Demand Perceptions and Training Needs - Report to HEFCE by NUS - October 2010
Why do we need iHelp?
Between us we have expertise in:
Photoshop
InDesign
Flash
Dreamweaver
Illustrator
Autodesk Maya
Final Cut Pro
Motion
Color
The VR Works
Final Draft
Wordpress
Audacity
iWeb
DVD interface design using DVD Studio Pro and iDVD.
What do the students get out of iHelp?
Informal Support
Relaxed Environment
What has iHelp helped to create?Digital Media in Practice (DMiP)
Students are guided through the complete range of software they will use throughout their degree
Open, creative and liberating approach to sharing and discussing ideas.
Wordpress Blogs
We can monitor the information students have, want and need
iHelp can deliver this information
What has iHelp helped to create?DMiP offers a regular assessment and feedback loop through a medium the students understand and relate to
Students are creating a diary of their progression though their degrees, a point of reference for themselves and potential employers as it acts as a portfolio piece too
It encourages the students to discuss their work with each other using their blogs as a medium to do so
Introduces students to the idea of self promotion
External examiners
How has DMiP affected iHelp?
Students have a lot more confidence in us
The informality has changed
Testimonial
From a third year dissertation acknowledgements section:
“Richard Jackson for his vast technical guidance, well and truly beyond the duty of iHelp!” - Kirsty Davies
The Blogs
Digital Media in Practice