Ifma Program G&BP In Fm English

IFMA Spain Program: Good and Best Practice in Facility

Management.

More than an award.

The right space to share our knowledge.

How many of you had been in front a new project, a new process, or a new FM challenge, and have thought, I am not sure about the best way to start it?

And I am suppose be the expert.

That is how this program was borne

Good & Best Practice Program… more than an award

For a better understanding, those are the steps we follow to create the

program.

Good & Best Practice Program… more than an award

INDEX

This initiative was born with a vocation of Best Practice in itself, but still must be improved through practice, and collaboration of all stakeholders.

INDEX

OUR MOTIVATIONS

BASIC DESIGN

WORKING PROCESS

THE PRESENT

The route map of this tour is as follows:

OUR MOTIVATIONS

The circumstances in which this program had been created are…

…. Companies, many of them are Multinational That are pushing for a faster Development of this function.

…. the Still Emerging role of the Facility Manager, extraordinary professionals working on a great diversity of Requirements and Circumstances.

The Spanish FM industry is made up of…

….

OUR MOTIVATIONS

The main idea is …

Sharing the knowledge that other Facility Managers have acquired in the implementation of their projects.

How they did it, What went well, What went wrong …

OUR MOTIVATIONS

Like any creative process, questions are everywhere ...

• Is there something similar in Spain? • Outside Spain?• How can this be implemented?

INDEX

OUR MOTIVATIONS

BASIC DESIGN

WORKING PROCESS

THE PRESENT

BASIC DESIGN

This is “basic design”, therefore we are facing new questions.

What do we want to create?

Who could be interested in this program?

What should we focus on?

How can we define Best Practice?

What are the objectives of the program?

BASIC DESIGN

… a space to share knowledge.

What do we want to create?

… a clear reference in the Spanish FM market and the common link with other European and global spaces.

BASIC DESIGN

Who could be interested in this program?

Facility Managers

Companies

Suppliers

Universities

Associations

Knowledge, recognition

Differentiation element

Visibility

Case estudies

Added value, market development

BASIC DESIGN

What should we focus on? Our values

• Quality• Results• Innovation

BASIC DESIGN

We see Best Practice as…

… a series of successful initiatives that have achieved tangible impact in areas such as quality, sustainability and profitability, through integration, change management and innovation.

BASIC DESIGN

1. Spread effective tools2. Promote exchange of knowledge3. Promote alternative solutions4. Recognition of good professionals

Setting objectives

INDEX

OUR MOTIVATIONS

BASIC DESIGN

WORKING PROCESS

THE PRESENT

WORKING PROCESS

We need a web space to share the practices.

We need practices to share.

The answer was an Awards process.

For more consistency we developed a Quality label.

And finally we design a selection method.

The web space is in place.

http://www.ifma-spain.org/portal/index.php?option=com_content&view=article&id=63&Itemid=82

WORKING PROCESS

Requirements for Practices

WORKING PROCESS

When2010

WhatAny area

WhereFrom Spain

WhoNo suppliers

Project structure

2.- General description:– Starting point– Achievement of objectives

1.- Registering information3.- Development and implementation:

– Planning, Regulations, Risk Management, Customer Orientation, Communication, Change Management, Innovation, Sustainability, Quality, Integration.

4.- Conclusions, results and recommendations:

– ROI, Key Success Factors, Lessons learned, Conclusions and Recommendations.

5.- Supporting documentation

WORKING PROCESS

The selection method is…

Projects selected by a

expert committee

The winner is selected by

popular vote in the G&BP Conference

Presentation of the Best

Practice in:

WORKING PROCESS

INDEX

OUR MOTIVATIONS

BASIC DESIGN

WORKING PROCESS

THE PRESENT

THE PRESENT

We already have practices to share.

THE PRESENT

The more dificult in done

• El program is in place.

• With recognition at European level.

• And also in the Worldwork Place de 2010.

THE PRESENT

The most important thing is to come.

Presents your project.

Share your knowledge.

IFMA certifies its quality.

Get the recognition you deserve.

THE PROGRAM IS IN PLACE

Hernando [email protected]

Víctor M. ColladoPrograma [email protected]

To participate in the program contact IFMA Spain to register your project.