If You Don’t Know People You Don’t Know Ops Thursday, June 20, 13
If You Don't Know People, You Don't Know Ops
May 15, 2015
Smart people enjoy being smart. But in order to grow you have to push yourself out of this comfort zone and be (momentarily) not smart. You have to take risks.
And being great at operations means much more than being technically competent.
To be truly successful you have to understand people. Every one of your teammates and everyone one of your customers is a person. And to get what you want, you have to build trust and meaning with those people.
And being great at operations means much more than being technically competent.
To be truly successful you have to understand people. Every one of your teammates and everyone one of your customers is a person. And to get what you want, you have to build trust and meaning with those people.
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Transcript
If You Don’t Know PeopleYou Don’t Know Ops
Thursday, June 20, 13
image source: http://www.fastcoexist.com/multisite_files/coexist/imagecache/1280/article_feature/1280-ganster-archetype.jpg
influence
Thursday, June 20, 13
image source: http://www.fastcoexist.com/multisite_files/coexist/imagecache/1280/article_feature/1280-ganster-archetype.jpg
influence
Thursday, June 20, 13
image source: http://www.cjlo.com/onair/showblogs/85
What is holding you back?
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there are some people you can’t
control
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3 keysAccountabilityEveryone is your allyReciprocity
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accountability
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swagger is something you earn
image source: http://nochnoch.com/wp-content/uploads/2011/03/CIMG0060.jpg
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trust is a graph
image source:http://www.artleo.com/pic/201208/1920x1200/artleo.com-30315.jpg
Thursday, June 20, 13
being accountable
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homework:what it takes to be a superstar
image source: http://static.fjcdn.com/large/pictures/fe/39/fe390a_1090763.jpg
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everyone is an ally Homie
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make them your friendimage source: http://25.media.tumblr.com/tumblr_m3a5o5wrWo1rpfn3vo1_1280.jpg#_=_
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image source: hhttp://25.media.tumblr.com/12429100b1ac605ffeea2bf2f0a7ef8a/tumblr_mkbji98LFY1qaihw2o1_1280.jpg
it’s a small world fo’ shizzle
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who was nice to you?
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who made you feel bad?
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homework:make every interaction
positive
image source: http://img.thesun.co.uk/multimedia/archive/01701/scotland1_1701908a.jpg
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reciprocity
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it’s all about giving yo.
image source:http://hiphop-n-more.com/wp-content/uploads/2011/03/chip-gift-raps.jpg
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you get what you give
image source:http://photos.posh24.com/p/1676537/z/noticias_calientes/curtis_jackson_alias_50_cent_h.jpg
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What is your currency?
Your milkshake0%
My milkshake100%
My milkshakeYour milkshake
Percentage of boys brought to the yard by respective milkshakes.
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homework: “how can i help you?”
image source:http://25.media.tumblr.com/tumblr_m3a5o5wrWo1rpfn3vo1_1280.jpg#_=_
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people and success go hand-in-hand
image source: http://coed.com/2013/02/27/hip-hop-quotes-meet-peanuts-comics-an-art-exhibition-photos/#photo=9
Thursday, June 20, 13
influence is successThursday, June 20, 13
thank you!
Thursday, June 20, 13
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