If You Can Dream It, We Can Do Itcdn.app.compendium.com/uploads/user/e7c690e8-6ff9...Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Copyright © 2019, Oracle

Copyright © 2019, Oracle and/or its affiliates. All rights reserved.

Volume 1 Release 1September 2019


If You Can Dream It,We Can Do It

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Copyright © 2019, Oracle and/or its affiliates. All rights reserved.

Digital Experience is a team of global experts supporting

our customers with co-innovation and solution services to

help achieve desired business outcomes and solve

complex business challenges. Our services span numerous

technology domains including blockchain, IoT, mobile and

web apps, digital assistants and Artificial Intelligence.


We specialise in delivering compelling user experiences through ideation, prototyping, development, optimisation & ongoing support. We don’t start with the technology and products, we focus on our customers business challenges and then align the right solution to support their needs.

We are assisting a wide range of customers to address their business challenges helping them to deliver successful business outcomes through various digital technologies such as mobile & web apps, conversational interfaces, IoT, blockchain, and AI.

“

David Steed | Digital Experience Director

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Copyright © 2019, Oracle and/or its affiliates. All rights reserved

Innovate with us

We offer a comprehensive end-to-end

Innovation approach allowing our

customers to innovate in a controlled

way to solve their business challenges.

We have broken our innovation

approach into 5 unique packages…


Ideas. Visualised.

We help you analyze your case to find the

underlining challenges that need to be

solved and together create tangible ideas

that will fuel the most relevant and

innovative solution.

Understand challenges and create ideas

Package 1


We help you to define the solution and

execution scope, whilst creating all the

required assets (capability map, experience

architecture, solution design and gap analysis)

for executing a first mock-up. We also help you

gain stakeholder and management buy-in and

permission to proceed further.

Validate ideas and gain stakeholder buy-in

Ideas. Validated.

Package 2


We help you to define and build a fully

integrated pilot that is then tested with real

users, based on a pre-agreed testing plan.

You will obtain real, insightful data to validate

the solution and/or iterate further. The aim

of this business case is to define the business

case and gain permission to scale.

Solution piloted and insights verified

Ideas. Proven.

Package 3


We help you fully develop, implement and

roll out tested solutions (tailored, pre-built

or expansions) across the organization, or

scale them to their full market potential.

Build and scale the solution

Ideas. Executed.

Package 4


We help you by going beyond the initial

delivery and ensure a sustained cycle of

further innovation, optimization and growth

with ongoing services such as continuous

innovation, agile test/learn/iterate

programmes, business assistance, solution

management, user services and more.

Evolve the solution

Ideas. Evolved.

Package 5


Experience DesignOur dedicated in-house Experience Design team consists of experts that solve business problems in a different way. User-experience (UX) is a vital element that is weaved into the fabric of what we do.

UX is prioritized in every engagement; and while enhancing, highlighting and augmenting the pre-sales effort, it achieves full value and impact potential during the delivery stage.

The team are available to assist with everything from understanding your user’s needs, right through to designing a compelling application experience.


Prebuilt SolutionsBased on our extensive knowledge & experience, we are able to offer a vast selection of prebuilt solutions, tools & best practices to help accelerate delivery and reduce costs.


Cloud Connect provides a portal experience

on all devices connecting cloud, on-premise

& 3rd party applications.

A digital assistant that helps users

adopt new applications through

Q&A and feedback capture.


A digital assistant to help candidates find

and apply for jobs easily. You can even

submit your CV in a chat discussion.

A digital assistant skill for automatically

managing end-user chat discussions

helping to deflect away from

support centre agents.


Tailored ServicesWe can tailor our services and delivery approach to meet your exact needs. We can still use our vast library of components to help accelerate delivery and reduce costs.


Innovative Mobile& Web ExperiencesWe have extensive experience in building mobile and web applications, including Progressive Web Apps (PWA). We are able to extend existing Oracle applications or create bespoke applications to meet your needs.

We even specialize in gamification: applying game elements and principles to applications in a non-game context to help with user engagement and continued use - for example, points scoring and competition with others.


Accelerating Sales EngagementProsegur is a world-leading security company

that needed a new method to accelerate its

sales process. By introducing a mobile app we

helped reduce it from 15 days to just 15

minutes.

Gamification in the WorkplaceAn innovative business mobile app

increasing employee engagement

and contribution through

exciting rewards


Innovative Blockchain ExperiencesBy leveraging the power of blockchain, we can enhance security and reliability for a range of use cases including Track and Trace, e-Voting and Employee Rewards.


Fighting counterfeit drugsA secure digital supply chain providing

track and trace functionalities to ensure

that drugs and medication are

monitored throughout their

transition from manufacturer

to consumer.

Secure voting processAn e-Voting platform leveraging blockchain to

enhance security and avoid duplicate voting.

Copyright © 2019, Oracle and/or its affiliates. All rights reserved

Connected Experiences Through IoTThe Internet of Things allows us to provide solutions for numerous business needs. Asset monitoring, fleet monitoring, production monitoring and similar solutions drive insight, automation and efficiency in this connected world.


Modern hotel experienceMeliá International is a Spanish hotel chain that wanted to

offer a modern and innovative holiday experience for guests.

The introduction of a smart IoT platform allows guests to

unlock hotel rooms and access services with bracelets.


Kickstart your IoTWe offer a wide range of IoT solutions to

meet your needs from asset monitoring

to connected worker.


Conversational ExperiencesWe have seen a significant growth in the reliance on intelligent digital assistants, enabling automated discussions through machine learning to help users achieve their goals faster and more efficiently.

Digital assistants can assist in a number of ways, including managing employee holiday requests or answering employee FAQs, or in customer facing scenarios to help automate customer service.

We have the ability to provide digital assistants through many platforms including Facebook Messenger, Slack, Microsoft Teams etc. We can even support voice activated assistants.


24/7 tourist informationComu de Canillo is a local council in Andorra that needed

a solution to support high demand of both tourists and

citizens. By implementing a digital assistant, information

is now available 24/7 and easily accessible through web

or Facebook Messenger.

Conversational Design Experience©

Try out our exciting conversational UX workshop

helping our customers to define the ultimate digital

assistant to meet your end users needs.


Artificial IntelligenceExperiencesWith Artificial Intelligence (AI), we are working with a wide range of customers to help them adapt their processes to become future-proof, achieving huge benefits and savings. Examples include our Intelligent Maintenance solution, which is helping to significantly improve health & safety in the renewable energy sector by whilst reducing costs.


Image recognitionWe are helping businesses through the use of image

detection, recognition and tracking to help them

gather crucial data to make their processes and

strategy more efficient.

Intelligent MaintenanceWe are using AI to assess the surface of wind turbines in

real time, reducing the need for the maintenance

engineers to prepare elevation equipment and the time

needed to explore the entire structure for surface

damage.

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Copyright © 2019, Oracle and/or its affiliates. All rights reserved

Meet the team

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal

MICHELE COSMIDX Consulting Director for Italy“

After 15 years of delivering on Oracle, for the first time I’m experiencing a revolutionary transformation in selling and delivering our technology to the market.

Persona-centric journeys, together with a visionary experience design are enabling myself and my team to sell the power of our digital technologies to business stakeholders with an exciting and effective approach, getting rid of bit and bites.


My role within DX team is to ensure the most consistent and valuable experience for our end customers. We design solutions that users will love by emphasizing the benefits of usability, user research and UX strategy applied to business needs and goals.

ANNALISA GIANGREGORIOExperience Design Lead, EMEA Delivery

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal

MARIUS SINESCULead Experience Architect, EMEA Delivery“


I love crafting and delivering digital solutions which are functional and harvest the power of the latest transformational technologies. These solutions overcome the business challenges of our customers to help achieve their desired goals. It excites me to work on innovative and challenging ideas - ones that have never been developed before.

Kabad Ul Hasan Digital Architect, EMEA

My team and I share a strong passion for crafting exceptional, visionary applications that humanise the raw power of underlying technologies.

We do this by combining a distinct focus on user-centricity, usability and user experience with the most appropriate, insights-driven, flexible and scalable business solutions in a post-PC world.


Get in touch

[email protected]

DM @oracleconsult

Email:

Twitter:

tinyurl.com/ocdx-blogBlog:

https://tinyurl.com/dxyoutubeYouTube:

https://twitter.com/OracleConsult

https://tinyurl.com/ocdx-blog

https://tinyurl.com/dxyoutube

If You Can Dream It, We Can Do Itcdn.app.compendium.com/uploads/user/e7c690e8-6ff9...Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Copyright © 2019, Oracle

Documents