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‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar HC, Clackmannanshire
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‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Jan 02, 2016

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Page 1: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

‘If you are completing a KIS – make sure it’s a good KIS’

Paul Baughan, GP, Dollar Health Centre, Clackmannanshire

Steven Ebsworth, Practice Manager, Dollar HC, Clackmannanshire

Page 2: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

- Share findings from audit about quality of KIS

- Explore what components of a KIS make it good or bad

- Suggest ways that you could improve the quality of KISs within your practice

Overview of session

Page 3: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Background

-57 GP practices in NHS Forth Valley

-All use EMIS

-Started using KIS in June 2012, with all GP practices using it by December 2012

- now have 5800 patients (1.9% of FV population) with a KIS

Page 4: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Population 31000, therefore 1.9% now have a KIS

Total number of KISs in NHS FV

0

1000

2000

3000

4000

5000

6000

7000

March April May June July Aug Sept

Month

Nu

mb

er

Page 5: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

-In June 2013 we audited the quality of 174 KISs

- 2 GPs, 1 DN and 1 Hospital specialist nurse assessed quality and usefulness of each of these KISs

Audit – How good are our KISs

Page 6: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

How useful would you find this KIS?

3035

2114

0

20

40

60

80

100

Extremely Quite Of some Of little

Perc

enta

ge

2013% KIS

Results of audit of 174 KISs

Page 7: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

How useful would you find this KIS?

3035

2114

0

20

40

60

80

100

Extremely Quite Of some Of little

Perc

enta

ge

2013% KIS

Results of audit of 174 KISs

35%

Page 8: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

‘If you are completing a KIS – make sure it’s a good KIS’

Page 9: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

What makes a good KIS?

Page 10: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

1. Look at the 6 KISs

2. Rate them from most useful to least useful.

3. What makes the useful ones useful?

Page 11: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

What makes a good KIS?

Page 12: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

How useful would you find this KIS?

3035

2114

0

20

40

60

80

100

Extremely Quite Of some Of little

Perc

enta

ge

2013% KIS

Results of audit of 174 KISs

Page 13: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q3 Is the main diagnosis documented? (n=174)

98

2

0

20

40

60

80

100

Yes No

Perc

enta

ge

Results of audit of 174 KISs

Page 14: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q4 Is there information about the patient's past medical history? (n=174)

67

32

10

20

40

60

80

100

Yes No N/R

Perc

enta

ge

Results of audit of 174 KISs

Page 15: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.
Page 16: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.
Page 17: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.
Page 18: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.
Page 19: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q5 Is there information about the patient's current clinical status? (n=174)

79

19

1 10

20

40

60

80

100

Yes No Unsure N/R

Perc

enta

ge

Results of audit of 174 KISs

Page 20: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

KEY INFORMATION SUMMARY(KIS)

Dr Paul Baughan

September 2013

Page 21: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q6 Are any anticipated problems documented? (n=174)

48 51

10

20

40

60

80

100

Yes No Unsure

Perc

enta

ge

Results of audit of 174 KISs

Page 22: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q7 Is there a proposed management or care plan? (n=174)

51 48

10

20

40

60

80

100

Yes No Unsure

Perc

enta

ge

Results of audit of 174 KISs

Page 23: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q9 Are carer/NOK details documented? (n=174)

72

26

1 10

20

40

60

80

100

Yes No Unsure N/R

Perc

enta

ge

Page 24: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q10 Is it stated if other professionals are involved? E.g. DN/CNS/Social Work/Hospice (n=174)

71

29

10

20

40

60

80

100

Yes No Unsure

Perc

enta

ge

Page 25: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q11 Is the patients preferred place of care documented?(n=174)

63

36

10

20

40

60

80

100

Yes No Unsure

Perc

enta

ge

Page 26: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Q12 Is the resuscitation status documented? (n=174)

5346

10

20

40

60

80

100

Yes No Unsure

Perc

enta

ge

Page 27: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

How useful would you find this KIS?

3035

2114

0

20

40

60

80

100

Extremely Quite Of some Of little

Perc

enta

ge

2013% KIS

Results of audit of 174 KISs

Page 28: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

But – big improvement on ePCS

How useful would you find this KIS?

2

4032

2630

35

2114

0

20

40

60

80

100

Extremely Quite Of some Of little

Perc

enta

ge

2011% ePCS

2013% KIS

Page 29: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

A suggested approach to improving the quality of a KIS

Page 30: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.
Page 31: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

At this time in your life what is it that makes you happy or unhappy?

Do you have any special requests or preferences regarding your future care?

If your condition gets worse, where would you most like to be cared for eg hospital, hospice, home, nursing home?

What thing (s) would you like to avoid happening to you?

What are your wishes regarding resuscitation ie CPR?

Do you have any comments, wishes or concerns, about any thing or any one, that you would like others to know about?

Is there anything that you would like to know more about? eg benefit advice

Have we missed anything?

I consent to sharing a summary of the information in this document with my GP practice and for it to be made available to key medical professionals who may need to care for me in an emergency (e.g. GP out of hours service, NHS 24, Scottish Ambulance Service)

Questions in Thinking Ahead Document

Page 32: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.

Summary:

- Not difficult to create KIS for patients

- Important to spend a little time thinking about quality

Page 33: ‘If you are completing a KIS – make sure it’s a good KIS’ Paul Baughan, GP, Dollar Health Centre, Clackmannanshire Steven Ebsworth, Practice Manager, Dollar.