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About Us
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Your Ideal Business Partner
25 years of domain expertiseOver 18 support centers across the globe
ISO 9001 : 2008 certified
Presence in over 40countries
Over3000 hotel installations24 x 7 support
Over600
man-years of experience
Countlessalliances with industry leaders
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Segments We Operate In
Read case studies
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Some Of Our Customers
More than 30%of ourcustomers have been with us for
over 10 years!
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Our Presence
3000happyhotels
40countries
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International Partners
Egypt
Bahrain
Maldives
China
Thailand
Qatar
KSA
Indonesia
Fiji
New Zealand
Kazakhstan
Bangladesh
Tanzania
Oman
Ghana
Bhutan
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StrategicConsulting
BusinessOutcome
Services
CustomDesign &
Development
TotalTechnology
Solutions
SoftwareProducts
Holistic Solutions
Consulting to
improve
efficiency,
reduce costs and
enhance guestexperience
Our services and
solutions help to
gear and
influence the
outcome of our
customersbusiness
Custom software
design and
development for
specific vertical
solutions in thehospitality space
360 technology
offerings
Next-generation
hospitality ERP
and other
management
solutions
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Strategic Consulting
Revenue Maximization Revenue Management
CRM/ Guest Communications
Profit Maximization Operational Efficiencies
Purchasing & Inventory Management
Guest Experience Improvement
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Business Outcome Services
Our Business Outcome Services practice helps to gear and influence the outcome ofour customers businesses.
Solutions include Central Reservations Office
GDS/IDS Connectivity
Customer Relationship Management
Loyalty Management
Business Analytics
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Custom Design and Development
Customized software development for specific vertical solutions to empowercustomers
Time Share Management Cruise Liner Management
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Total Technology Solutions
360 technology offerings for happier guests and increased profits. Happier Guests
In Room Infotainment
Connectivity
Increased profits
Energy Management
Manpower Optimizing Solutions Hotel In a Box 360 partnership
On Site IT Management
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Software
Our comprehensive range of hospitality softwareincludes solutions for
Hotel ERP and Property Management Solutions
Club Management Systems
Restaurant Management Systems
Centralized Solutions
Business & Service Enhancement Solutions
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Software Products
Hotel ERP
Enterprise
Professional
Express
Genie
PAX Xotels
RestaurantManagement
Chain R&B
IndependentR&B
PAX Xpress
Touch
Mobile POS
Central
CRX*
Finance
Central R&B
Web BookingEngine
CRM*
BusinessEnhancement
Solutions
Fortune Care(QMS)
Fortune iAlert(SMS Engine)
GDS*
BI*
SPA*
Guest ExperienceSystems
eMenu*
Mobile Check-in/ Check-out*
Kiosk
*Products under development
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Software Strengths
Key Strengths Single database enterprise model
Reduced Total Cost of Ownership
No integration issues
Elimination of data validation and security issues
No shutdown for Night Audit
The most robust hotel audit mechanism
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What Makes us Different
25 years of hospitality domain expertise One Stop Shop for hospitality technology Unmatched range of solutions
Products
IT infrastructure design, deployment andmaintenance
24/7 global technical support Large pool of IDS trained resources available
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With Our Customers, 24/7
24/7 Technical Support
Capture every customers
feedback & ensure allcomplaints are recorded
Decrease errors increasereliability
Minimize downtime increase
productivity
Give customer visibility overcomplaints
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CustomerSpeak
IDS delivered on the promise of a superior system, a more affordableprice and most importantly, continuing support. We have now placed IDSinto all of our hotels in the Pacific region.
The greatest positive of the relationship with IDS is the relationship
itself! When we are in need or in trouble we just ask and the IDSteam delivers! I take personal ownership when I recommend IDS for ourexpanding operations.
Ajay K BakayaExecutive DirectorSarovar Group
Kevin YaxleyExecutive DirectorAirways Group
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Thank You!
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