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IDPH Lead Instru ctor Unit 2 1 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P
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IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

Dec 22, 2015

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Page 1: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 1

EMS INSTRUCTOR TRAINING PROGAM

Roles and Responsibilities

Douglas Richardson EMT-P

Page 2: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 2

Objectives

• Define five instructor roles.

• Demonstrate the ability to use three types of feedback appropriately.

• List two guidelines for effective team teaching.

• List four attributes of an effective instructor.

Page 3: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 3

Instructor Roles

• Administrator

• Counselor

• Disciplinarian

• Evaluator

• Facilitator

• Mentor

• Presenter

• Representative

• Role model

• Supervisor

Page 4: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 4

Administrative Duties

• Scheduling

• Communication

• Facilities

• Equipment and supplies

• Record keeping

Page 5: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 5

Administrator

• As an administrator, you may be responsible for overall course operations and logistics

• An effective administrator must be organized, detail-oriented, and must be an effective communicator

Page 6: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 6

Counselor/Advisor

• Students depend on you for advice and good judgement.

• Characteristics– Trustworthy– Empathetic– Active listener

• Establish open and trusting relationship.

Page 7: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 7

Disciplinarian

• Coach

• Sets and enforces standards

Page 8: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 8

Problem Students and Challenging Situations

• Hesitant student

• Monopolizing student

• “Voice of Experience” student

• Non-listening students

• Idea-zapping students

Page 9: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 9

Problem Students and Challenging Situations

• Complaining or negative students

• Rigid viewpoints

• Hostility and anger

• The “Clown”

Page 10: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 10

Feedback

For whatever reason the role of disciplinarian becomes necessary, an instructor can coach

students to help overcome performance difficulties. One way to do this is to provide

appropriate feedback.

Page 11: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 11

Feedback

• Positive feedback

• Constructive feedback

• Corrective feedback

Page 12: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 12

Positive Feedback

• Reinforces desirable behavior

• Great morale booster

• Only use when appropriate

• Do not overuse

• Do not patronize

Page 13: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 13

Constructive Feedback

• Describe don’t label

• Don’t exaggerate

• Non-Judgmental

• Use “I Feel” statements

• State consequences clearly

Page 14: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 14

Corrective Feedback

• Analyze performance

• Identify correct and incorrect components

• Provide specific information

• Student improves performance

• Give positive feedback

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IDPH Lead Instructor Unit 2 15

Evaluator

• In your role as an evaluator, you compare performance against standards. The standards should be clearly stated in the lesson objectives.

• A variety of informal and formal methods can be used to evaluate student progress.

Page 16: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

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Forms of Evaluation

• Written and oral tests/quizzes

• Essay Questions

• Practical Exams

• Project Assignments

• Observational Reports

• Presentation Checklists

• Peer Review

• Question and Answer

Page 17: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 17

Facilitator

As a facilitator, the instructor aids or assists the student in the learning process. This is accomplished by using facilitation skills to make the students feel free to comment and

ask questions.

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IDPH Lead Instructor Unit 2 18

Facilitative Teaching

• Comprehension increases

• “Processing and application” time

• Adult learners

• Promote active learning

Page 19: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

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Mentor

A mentor is a person who facilitates personal and professional growth.

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Mentor Profile

• Good mentors are generally high achievers and are confident of their own position.

• Mentors motivate.

• Mentors recognize the unique strength of each student, while being aware of and accepting his/her weaknesses and vulnerabilities.

Page 21: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 21

Presenter

Perhaps one of the most visible roles of the instructor is that of presenter. Effective

presenters must be able to gain and maintain their audience’s attention.

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Presenter

• Presentations should be– Plausible– Relevant– Vivid

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IDPH Lead Instructor Unit 2 23

Representative

Another important role for the instructor is that of representative, an authorized delegate of state and national EMS

organizations. She/he can also act as a representative to local government.

Page 24: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 24

Role Model

Role models serve as examples of achievements, positive attitudes, and

admirable characteristics.

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IDPH Lead Instructor Unit 2 25

Role Model

• High standards– Professionally– Personally

• Hard work

• Dedication

• Genuinely caring manner

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IDPH Lead Instructor Unit 2 26

Supervisor

Directs and inspects performance

Page 27: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

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Supervisor

• Directs and inspects performance– Assistant instructors– Guest speakers

• Coordination of equipment and instructional aids

• Ensures continuity between sessions

• Ensures professional conduct

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Team Teaching

• There are times when a team teaching approach provides significant advantages to students.

• Team teaching is an art. It requires a sensitivity to your colleague's teaching style, body language, and speaking patterns.

Page 29: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

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Team Teaching

• Diverse teams offer a broad range of expertise and generally enhance facilitator credibility.

• A variety of classroom or group interaction styles and voices will hold the audience’s attention longer.

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Team Teaching

• Increasing the facilitator-to-participant ratio allows for more individual attention during group exercises and case studies.

• A team approach can add a dynamic synergy to the teaching experience and enhance creativity through the interaction of the team members.

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Team Teaching

• Two or more facilitators help keep the course moving better e.g., one facilitates and the other writes on the flipchart/overhead

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Team Teaching

• Identify the relative strengths of each team member.• Arrange participation to maximize each member’s

strengths• Agree on how to handle interactions, disagreement,

etc.• Agree on how to transition from one instructor to

the other.• Plan to debrief afterward.

Page 33: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 33

Team Teaching

Team teaching is like learning how to dance; it is important to avoid stepping

on your partner’s toes.

Page 34: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

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Characteristics of Effective Instructors

Every instructor displays an individual personality, yet there are certain similarities amongst those who are truly effective. The most highly rated

instructors are knowledgeable about the subject matter, effective in transmitting that information,

motivated to provide the best instruction possible , and concerned about their students.

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IDPH Lead Instructor Unit 2 35

Characteristics of Effective Instructors

• Ethical

• Fair

• Professional

• Prepared

• Giving and earning respect

Page 36: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

IDPH Lead Instructor Unit 2 36

Application

• Instructor roles.

• Types of feedback.

• Guidelines for effective team teaching

• Attributes of an effective instructor

Page 37: IDPH Lead InstructorUnit 21 EMS INSTRUCTOR TRAINING PROGAM Roles and Responsibilities Douglas Richardson EMT-P.

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Summary

• This lesson outlined the many roles, responsibilities and attributes of EMS instructors and offered guidelines for functioning effectively in each role.

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IDPH Lead Instructor Unit 2 38

Roles and Responsibilities

Questions?