Identity Management (IdM) Solution Providing the right people with the right access at the right time. Is your helpdesk inundated with user administration calls? Does each component of your technology infrastructure require a different approach to manage users? Does your user community have to remember different user credentials each time they interact with your environment through different mediums or mechanisms? Have the above resulted in increased staffing and operating costs, and a decrease in productivity, user satisfaction and overall security and compliance? If your company is facing these problems, Identity Management Solutions from PricewaterhouseCoopers can help you. Managing the flow of information into and out of your world has never been more critical – or more challenging. As businesses grow, they support whole communities of users: customers, suppliers, partners, contractors and employees, who count on the secure exchange of a wide variety of information to do business. As part of an end-to-end security solution, Identity Management (IdM) addresses your company’s need for certainty by identifying the user, determining what the user can do, determining the level of trust the user should receive, protecting your organisation’s information, and alerting you if your information has been compromised. Why is this so critical? Because customers, vendors, partners and employees all need access to the right information at the right time. Yet these users are working on many different systems and accessing data from multiple locations. All have user credentials that include different user names, passwords and authorisations. Additionally, every time a customer, vendor or employee changes, the cumbersome process of adding or deleting privileges begins, wasting staff time and driving up costs. No wonder businesses need a feasible way to manage information access enterprise-wide. How Your Company Benefits With IdM in place your company will, amongst others: Reduce operating costs IdM is the first information security solution to achieve the promise of a measurable ROI. Time- consuming tasks are automated, reducing staff requirements and the risk of errors, and providing return on your investment in one to three years. Increase productivity The workflow process is integrated, enabling self-service for users, providing faster access for new users, and eliminating the “paper chase” of current authorisation processes. Improve business management Centralising IdM gives you a single, reliable source of user information, improves compliance with organisational policies, ensures proper privileges and access, and enhances relationships with customers. Improve security Only appropriate users have access to information, real-time audits detect and prevent security exposures, systems are automatically disabled if intrusion is detected, and your organisation’s policies are enforced. Authentication Authentication is the process that verifies a user’s identity so that access to resources can be correctly granted or denied. This enables you to conduct electronic transactions, confident of the highest levels of security and trust.