Credit Risk Management & Private Commercial Banks Performance in Bangladesh 1 1.1 Background of the Study Banks are useful to economic development through the financial services they provide. Their intermediation role can be said to be a method for economic growth. The efficient and effective performance of the banking industry over time is an index of financial stability in any nation. The extent to which a bank extends credit to the public for productive activities accelerates the pace of a nation’s economic growth and its long term sustainability. There are four (4) State owned Commercial Banks, thirty nine (39) Private commercial Banks, ten (10) foreign banks and nine (9) specialized development banks in Bangladesh. The researcher has taken 3 Private commercial Banks as a sample to measure the Private Commercial Banks Performance in Bangladesh. The researcher has measured the Performances through different types of methods that represent all the Private Commercial Banks Performance in Bangladesh. Because every Banks target is to collect the idle money from the people and invest where deficit and also this process make profit. The Researcher 3 banks are United Commercial Bank Ltd. (UCBL), Southeast Bank Ltd. (SEBL) and Standard Bank Ltd. (SBL) whose are Bangladesh based financial institution and provides banking services. The services include personal & business banking, loans, credit cards, online banking and money transfer services. The entire bank operates in Bangladesh & headquarter is in Dhaka. Being committed to the economic development of the country, the entire Private Commercial Bank has already made a distinct mark in the area of private Sector Banking through personalized service, innovative practices dynamic approach & efficient Management .The entire bank aiming is to play a leading role in the economic activities of the country & is firmly engaged in the development of trade, commerce & industry through a creative credit policy. United Commercial Bank (UCB) started its journey in mid 1983 and has since been able to establish itself as one of the largest first generation banks in the country. Its Authorized Capital is 15,000.00 million Tk. & Paid up Capital is 8,366.00 million Tk. With a vast network of 148 branches, this Bank has already made a distinct mark in the area of Private Sector Banking through personalized service, innovative practices, dynamic approach and efficient Management. The Bank has expanded its arena in different and diverse segments of banking like Retail Banking, SME Banking, Corporate Banking, Off-shore Banking & Remittance etc. Besides
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Credit Risk Management & Private Commercial Banks Performance in Bangladesh
1
1.1 Background of the Study
Banks are useful to economic development through the financial services they provide. Their
intermediation role can be said to be a method for economic growth. The efficient and effective
performance of the banking industry over time is an index of financial stability in any nation.
The extent to which a bank extends credit to the public for productive activities accelerates
the pace of a nation’s economic growth and its long term sustainability. There are four (4)
State owned Commercial Banks, thirty nine (39) Private commercial Banks, ten (10) foreign
banks and nine (9) specialized development banks in Bangladesh.
The researcher has taken 3 Private commercial Banks as a sample to measure the Private
Commercial Banks Performance in Bangladesh. The researcher has measured the Performances
through different types of methods that represent all the Private Commercial Banks Performance
in Bangladesh. Because every Banks target is to collect the idle money from the people and
invest where deficit and also this process make profit. The Researcher 3 banks are United
Commercial Bank Ltd. (UCBL), Southeast Bank Ltd. (SEBL) and Standard Bank Ltd. (SBL)
whose are Bangladesh based financial institution and provides banking services. The services
include personal & business banking, loans, credit cards, online banking and money transfer
services. The entire bank operates in Bangladesh & headquarter is in Dhaka. Being committed to
the economic development of the country, the entire Private Commercial Bank has already made
a distinct mark in the area of private Sector Banking through personalized service, innovative
practices dynamic approach & efficient Management .The entire bank aiming is to play a leading
role in the economic activities of the country & is firmly engaged in the development of trade,
commerce & industry through a creative credit policy.
United Commercial Bank (UCB) started its journey in mid 1983 and has since been able to
establish itself as one of the largest first generation banks in the country. Its Authorized Capital
is 15,000.00 million Tk. & Paid up Capital is 8,366.00 million Tk. With a vast network of 148
branches, this Bank has already made a distinct mark in the area of Private Sector Banking
through personalized service, innovative practices, dynamic approach and efficient Management.
The Bank has expanded its arena in different and diverse segments of banking like Retail
Banking, SME Banking, Corporate Banking, Off-shore Banking & Remittance etc. Besides
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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various deposit and loan products of Retail Banking, the Bank caters export and import loan to
deserving candidates which in turn helps the overall economy of the country through increased
earning foreign exchange.
Standard Bank Limited (SBL) was incorporated as a Public Limited Company on May 11, 1999
under the Companies Act, 1994 and the Bank achieved satisfactory progress from its commercial
operations on June 03, 1999. Its Authorized Capital is 15000.00 million Tk. & Paid up Capital is
5702.00 millions Tk. SBL has introduced several new products on credit and deposit schemes. It
also goes for Corporate and Retail Banking etc. The Bank also participated in fund Syndication
with other Banks. With 96 branches it has made personalized service, innovative practices,
dynamic approach and efficient Management.
Southeast Bank Limited is a private commercial bank in Bangladesh. The Bank’s journey began
when it was incorporated as a public limited Company on March 12, 1995. Its Authorized
Capital is 10000.00 million Tk. & Paid up Capital is 6390.00 million Tk. In the Registrar of Joint
Stock Companies and Firms issued the Certificate of Commencement of Business of Business of
the Bank on the same date. The Southeast Bank received its Banking License from the
Bangladesh Bank on March 23, 1995.With its 111 branches have expanded its arena in different
and diverse segments of banking like Retail Banking, SME Banking, Corporate Banking, Off-
shore Banking & Remittance etc.
Banks are in the Business of managing risk, not avoiding it. A bank’s success lies in its ability to
assume and aggregate risk within tolerable and manageable limits. Risk is the fundamental
element that drives financial behavior. Without risk, the financial system would be vastly
simplified. Financial institution should manage the uncertainty to survive in this highly uncertain
world. Only those banks have efficient risk management system, they can survive in the market
in the long run.
The credit function of banks enhances the ability of investors to exploit desired
profitable ventures. Credit creation is the main income generating activity of banks (Kargi,
2011). However, it exposes the banks to credit risk. The higher the exposure of a bank to
credit risk, the higher the tendency of the banks to experience financial crisis and vice-
versa. Interest rate risk is directly linked to credit risk implying that high or increment in interest
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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rate increases the chances of loan default. Credit risk and interest rate risk are intrinsically
related to each other and not separable (Drehman, Sorensen, and Stringa, 2008).
Financial ratios as measures of bank performance has been collected from the annual reports and
accounts of Private Commercial Banks in Bangladesh and analyzed using descriptive, correlation
and regression techniques from the help of SPSS 16.00. The findings revealed that credit risk
management has a significant impact on the profitability of Bangladesh Private Commercial
Banks. Banks’ profitability depends on ROA, Total Investment to Total Assets, Profit Margin
Ratio and it is inversely related with Credit Risk.
All the banks vision are to be the bank of first choice in all terms, sustainable inclusive
business growth by ensuring efficiency, regulatory compliance, good asset quality, combination
of experience and professional talents, consistent profitability and of course good governance.
Pooling of deposits that are able to advance loans from which income is derived for their
survival. Bank offers all kinds of Commercial Corporate & Personal Banking services covering
all segments of society within the framework of Banking Company Act and rules and regulations
laid down by the Central Bank of Bangladesh.
1.2 Origin Of the Report
This report has been prepared to fulfill the partial requirement of Internship of BBA Program of
Business Administration Discipline, Khulna University supervised by Associate Professor Tania
Afroze, Business Administration Discipline, Khulna University, Khulna. The researcher has
attached with Credit Risk Management and Private Commercial Banks Performance in
Bangladesh & the researcher has prepared this report with the guidance of her supervisor and
after getting the approval from the supervisor work on this topic.
1.3 Objective of the study
Investigate the Credit Risk Management of Private Commercial Banks in Bangladesh.
Evaluate credit risk management practices and techniques in dealing with different types
of risk.
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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Identify the factors that influence effectiveness of Banks Performance used by Private
commercial banks in Bangladesh.
1.4. Operational definition & Measurements
Now primary variables have been given but other variables may use for the Researcher report in
future. This report researcher has used five independent variables & one dependent variable.
Variable Operational Definition Measurement items Bank Performance screen banks on the basis of their
solvency, liquidity and overall performance
timing of supervisory detect possible
problems provide information to
the investors gives clear idea of
liquidity
Asset Quality is an indicator for the liquidation of banks
management of operations
level of liquidated banks
affects profitability
GNPAs/GA measure of quality of assets in loss of Non-Performing Assets situation
gross advances reduces value of Bank destabilizes credit
system TI/TA helpful to benefit from the possible
economies of scale make profit measures liquid Assets enrich economy
ROA to utilize the Assets employed in the company efficiently and effectively to earn a good return
generating profit indicate efficiency giving clear idea of an
financial institution. PMR determines its ability to withstand
competition and adverse conditions determines ability ensures efficiency contribute to the
economy
Table 1: Operational definitions & Measurement
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1.5. Methodology
This report has conducted data from 3 commercial banks in Bangladesh those are United
Commercial Bank Limited (UCB), Southeast Bank Limited (SEBL) & Standard Bank Limited
(SBL). The main sources have been collected from published Annual Report 2013. Causal
research design & descriptive research design have used for establishing the relationship between
the variables with Bank Performances. Descriptive Research Design has been conducted for
measuring Profitability ratio of Private Commercial Bank. Here Bank Performances is dependent
variable for measurement of profitability relatively to their assets and how the measurement is
efficient in utilizing the company assets to generate profit. The independent variables are Asset
Quality, Gross Non-Performing Assets to Gross Advances, Total Investments to Total Assets,
and Return on Assets & Profit Margin Ratio.
The Researcher population is all the Commercial Banks in Bangladesh. The Researcher has
taken Stratified Sampling that is probability methods of sampling for the 3 banks and the banks
are United Commercial Bank Limited, Standard Bank Limited and Southeast Bank Limited.
Here manipulation of dependent variable is Banks Performance with the control of independent
variables is Asset Quality, Gross Non Performing Assets to Gross Advances, Net advances, Total
Investments, Total assets. The Researcher has measured these factors by semi structured close
ended questions. Five point Likert Scale (SD= Strongly Disagree, MD= Moderately Disagree,
Ag= Agree, MA= Moderately Agree, SA= Strongly Agree) is used to identify correlation. For
the Researcher Report has to use various types of calculation. Those are given below:
1.5.1 Current Ratio
Current ratio is used primarily to ascertain a company’s ability to pay back its short-term
liabilities (debt and payables) with its short-term assets (cash, inventory, receivables). The higher
the current ratio, the better the company’s ability is to pay its obligations. The current ratio can
give a sense of the efficiency of a company’s operating cycle or its ability to turn its product into
cash.
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Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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1.5.2 Return on Assets
The Return on Assets of a company determines its ability to utilize the Assets employed in the
company efficiently and effectively to earn a good return. This ratio measures the
percentage of profits earned per Tk. of Assets and thus is a measure of efficiency of the company
in generating profits on its Assets. Higher ratio indicates efficiency of management in employing
its funds efficiently and economically.
ROA = Net Profit / Total Assets
1.5.3 Return on Equity
This ratio indicates how profitable a company is by comparing its net income to its average
shareholders’ equity. The return on equity ratio measures how much the shareholders earned for
their investment in the company. The higher the ratio percentage, the more efficient management
is in utilizing its equity base and better return to investors
ROE= Net Income/Average Shareholders’ Equity
1.5.4 Capital Adequacy Ratio
Capital Adequacy Ratio is the ratio of qualifying capital to adjusted (or weighted) assets. The
minimum capital adequacy ratio is at 10% for all banks that is prescribed by Bangladesh Bank. A
ratio below the minimum indicates that the bank is not adequately capitalized to expand its
operations. The ratio ensures that the bank do not expand their business without having adequate
capital.
CAR = Tier I capital + Tier II capital/ Risk weighted assets
It would be difficult for an investor to calculate this ratio as banks do not disclose the details
required for calculating the denominator (risk weighted average) of this ratio in detail. As such
banks provide their CAR time to time.
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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1.5.5 Credits to Deposit Ratio
CD ratio that means how much of the advances lent by banks are done through deposits. It is the
proportion of loan-assets created by banks from the deposits received. It is the ratio, the higher
the loan-assets created from deposits. Deposits would be in the form of current and saving
account as well as term deposits. The outcome of this ratio reflects the ability of the bank to
make optimal use of the available resources
CD Ratio= Total Advance/Total Deposit
1.5.6 Gross NPAs to Gross Advances Ratio
The Gross NPAs to Gross Advances ratio is a measure of the quality of assets in a situation,
where the management has not provided for loss on NPAs (Non-Performing Assets). Here
Gross NPAs are measured as a percentage of Gross Advances. Lower ratio indicates better
quality of advances.
Gross NPAs to Gross Advances Ratio = Gross NPAs / Gross Advances
1.5.7 Net NPAs to Net Advances Ratio
This ratio is the most standard measure of Assets Quality. This ratio measures Net NPAs as a
percentage of Net Advances. Net NPAs are Gross NPAs net of provisions on NPAs and
interest in suspense account.
Net NPAs to Net Advances = Net NPAs / Net Advances
1.5.8 Total Investments to Total Assets Ratio
This ratio indicates the aggressiveness of banks in investing rather than lending. It is the ratio of
Total Investments to Total Assets. Higher ratio means lack of credit take-off in economy and
much proportion of total assets is utilized in investments that should not be the case with
banks because the primary business of the banks is to lend. This ratio indicates how much
proportion or percentage of total assets is in the form of investments.
Total Inv. to Total Assets Ratio = Total Investments/Total Assets
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1.5.9 Net NPAs to Total Assets Ratio
This ratio indicates the efficiency of the bank in assessing credit risk and to an extent recovering
the debts. This ratio is arrived at by dividing the Net NPAs by Total Assets. Net NPAs are
calculated by adjusting provisions against Gross NPAs. Lower ratio indicates the better
performance of banks.
Net NPA to Total Assets Ratio = Adjusting Provision/ Gross NPAs
1.5.10 Earnings per Share
This ratio measures the profitability of the firm on per Equity Share basis. This ratio measures
the earnings available to an equity shareholder on a per share basis.
Earnings per Share = Net Income – Dividend on Preferred Shares/Weighted Average
Number of Common Share Outstanding
1.5.11 Interest Income to Total Income Ratio
Interest Income is a basic source of revenue for banks. The Interest Income to Total Income
Ratio indicates the ability of the bank in generating income from its lending activities. In other
words, this ratio measures the income from lending operations as a percentage of the total
income generated by bank in a year. Interest Income includes Interest on Advances,
Discount on Bills, Income from Investments, Interest on Deposits with Bangladesh Bank
and Other Inter-Bank Funds.
Interest Income to Total Income Ratio = Interest Income/Total Income
1.5.12 Profit Margin Ratio
The profit margin of a company determines its ability to withstand competition and adverse
conditions like rising costs, falling prices or declining sales in future. This ratio measures
the percentage of net profit to total income and thus is a measure of efficiency of the company.
PMR = Net Profit / Total Income
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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1.5.13 Non- Performing Assets Ratio
NPAs ratios indicate that is used as a measure of the overall quality of the bank’s loan book.
NPAs are those assets for which interest is overdue for more than 90 days (or 3months).
Net NPAs are calculated by reducing cumulative balance of provisions outstanding at a period
end from gross NPAs. Higher ratio reflects rising bad quality of loans.
NPAs ratio = Net non-performing assets/Loans given
1.6 Sample of Data Collection
In this Report the Researcher has used for Research design is both Causal research design and
descriptive research design. The Researcher has taken Stratified Sampling that is probability
methods of sampling for UCBL, SEBL & SBL. Here Bank Performances is dependent variable
for measurement of profitability relatively to their assets and how the measurement is efficient in
utilizing the company assets to generate profit. The independent variable is Asset Quality, Gross
Non-Performing Assets to Gross Advances, Total Investments to Total Assets, Return on Assets
& Profit Margin Ratio.
The Researcher has collected her essential information for this report from Annual Report of
United Commercial Bank Limited, Standard Bank Limited and Southeast Bank Limited in
Bangladesh. The Researcher has used Primary Data and Secondary data for my report.
Primary Data has been collected from the Head of Credit Division Employee of those
Commercial banks.
Secondary data have collected from the website & financial statement of those banks. A semi
structured questionnaire designed for this report with five point Likert Scale.
As The Researcher has been completed her Internship under the United Commercial bank
limited (UCBL), so its credit policy so far as same all two banks. Because all the commercial
banks follow the rules & regulation of Bangladesh Bank but their interest rate differs and their
loan collection techniques also differ and problem mitigation techniques are different.
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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1.7. Hypotheses
Researcher has selected five independent variables that are Asset Quality, Gross NPAs to Gross
Advances Ratio, Total Investment to Total Asset, Total investment to Total Income, Return on
Assets & Profit Margin Ratio. Only dependent Variable is Bank Performances. In this report the
researcher has tried to find out that Independent Variables are they related with Bank
Performances or not and if they linked how much they related strongly with bank performances .
H1 There is a significant relationship between Bank Performances & Asset Quality.
H2 There is a significant relationship between Gross NPA to Gross Advances Ratio and Bank Performances.
H3 There is a significant relationship between Total Investment to Total Asset & Bank Performances.
H4 There is a significant relationship between Return on Asset and Bank Performances.
H5 There is a significant relationship between Profit Margin Ratio and Bank Performances.
Table-2: Hypotheses
1.8. Reliability
Reliability is the consistency of result when the research object has been repeatedly measured.
The Researcher has been measured reliability by using Cronbach’s alpha methodology based on
internal consistence. The reliability analysis of each factor has performed after eliminating
measurement items that lower the overall reliability, produced the following results: Asset
Quality .723, Gross NPAs to Gross Advances .460, Total Investment to Total Asset .725,Return
on Assets.720 & Profit margin Ratio 0.608. Cronbach Alpha value for all factors is (∝>.613),
indicating satisfactory reliability level of internal consistency is (∝>.60).
BP(Y) = α +X1AQ+X2GNPAs/GA+X3TI/TA+X4ROA+X5PMR
Bank Performance Factors Number of Items Cronbach’s Alpha Value
Asset Quality 5 0.723
Gross NPAs to Gross Advances 6 0.460
Total Investment to Total Asset 6 0.725
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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Return on Asset 6 0.720
Profit Margin Ratio 6 0.608
Table-3 Reliability tests
1.9. Hypotheses Test
1.9.1 Independent T-test:
The Levene’s test reveals that F statistics is significant (p<0.05). The bottom row (Equal
Variances not assumed) is appropriate for explaining whether difference in opinions lies between
on Banks Performance and Asset Quality. Bottom row shows that null hypothesis (H01) is
significant (p <0.05). It signifies that the hypothesis is true, thus accepted and null hypothesis
rejected. (Figure 1)
The Levene’s test reveals that F statistics is not significant (p>0.05). The upper row (Equal
Variances Assumed) is appropriate for explaining whether difference in opinions lies between
Banks Performance and Gross NPAs to Gross Advances. Bottom row shows that hypothesis
(H02) is not significant (p >0.05). It signifies that the hypothesis is true, thus accepted. (Figure 2)
The Levene’s test reveals that F statistics is significant (p<0.05). The Bottom row (Equal
Variances Assumed) is appropriate for explaining whether difference in opinions lies between
Banks Performance and Total Investment to Total Asset .Bottom row shows that null hypothesis
(H03) is significant (p <0.05). It signifies that the hypothesis is true, thus accepted. (Figure 3)
The Levene’s test reveals that F statistics is significant (p<0.05). The Bottom row (Equal
Variances Assumed) is appropriate for explaining whether difference in opinions lies between on
Banks performance and Return on Asset. Bottom row shows that null hypothesis (H04) is
significant (p <0.05). It signifies that the hypothesis is true, thus accepted. (Figure 4)
The Levene’s test reveals that F statistics is not significant (p>0.05). The upper row (Equal
Variances Assumed) is appropriate for explaining whether difference in opinions lies between on
Banks Performance and Profit margin Ratio. Upper row shows that null hypothesis (H05) is not
significant (p >0.05). It signifies that the hypothesis is true, thus accepted. (Figure 5)
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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a. Predictors:AQ,GNPAs/GA, TI/TA ,ROA,PMR
Coefficientsa
Model
Unstandardized Coefficients
Standardized
Coefficients
t Sig. B Std. Error Beta
1 (Constant) 1.594 .516 3.088 .003
AQ .475 .067 .594 7.130 .000
GNPAs/GA -.087 .103 -.075 -.848 .399
TI/TA .335 .096 .289 3.503 .001
ROA .407 .134 -.148 -1.551 .001
PMR .168 .113 .131 1.477 .143
a. Dependent Variable: Bank
Performance
Table – 4: Coefficients
This study has been combined five banks performance variables into one regression, to see the
overall effect on Banks Performance. The result in the table shows that of the five hypothesized
relationships, three are significant (p<0.05) and two are non-significant (p>0.05).
This model explains 53.1% (R2 =.531) variation of Banks Performance. Still 46.9% variation is
not measured. So, Asset Quality, Gross NPAs to Gross Advances, Total Investment to Total
Asset, Return on Asset, Profit Margin Ratio (Independent Variables) are not capable enough to
measure Banks Performance.
This table also indicates that Asset quality, Total investment to Total Assets & Return on Asset
are statistically significant (p<0.05) in determining the performances of Private Commercial
Banks in Bangladesh. So, null hypothesis is rejected and there is significant relationship among
Banks Performance & Asset Quality and Total Investment to Total Assets & Return on Asset.
Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
1 .729a .531 .501 .47386
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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This table also indicates that Gross NPAs to Gross Advances, Profit Margin Ratio are not
statistically significant (p>0.05).So, null hypothesis is accepted and there are no relationship
among Banks Performance. Regression results showed that Asset Quality, Total Investment to
Total Asset & Return on Asset have positive impact on the Banks Performance. Gross Non-
Performing Assets to Gross Advances & Profit Margin Ratio have negative impact with Banks
Performance.
1.11. Limitations
The tenure is for twelve weeks only that is not sufficient time for reaching all the Private
Commercial Bank’s in Bangladesh.
The entire employee may not provide all the information that is necessary for me. The
entire employee may not give valid information so it is a risk for me.
Employees are not aware of the terms of Banks Performance & they are not comfortable
with it.
As Audited report is not Published yet so the researcher have faced many problems to
collect the Data of 2014.
1.12. Conclusion
The main objective of this report is to investigate Credit Risk Management and Private
Commercial Bank performance in Bangladesh. The Other objectives are to evaluate credit risk
management practices and techniques in dealing with different types of risk, to identify the
factors that influence effectiveness of Banks Performance by Commercial Banks in Bangladesh.
Bank survival and performance is the key to the stability of the financial system and the overall
growth of the economy. United Commercial Bank, Southeast Bank Limited & Standard Bank
Limited and all other Private Commercial bank in Bangladesh have already made a distinct mark
in the area of Private Sector Banking through personalized service, innovative practices, dynamic
approach and efficient Management. The Bank has expanded its arena in different and diverse
segments of banking like Retail Banking, SME Banking, Corporate Banking, Off-shore Banking
& Remittance etc. Besides various deposit and loan products of Retail Banking, the Bank caters
Credit Risk Management & Private Commercial Banks Performance in Bangladesh
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export and import loan to deserving candidates which in turn helps the overall economy of the
country through increased earning foreign exchange.
It is only when banks are in health state that they can be able to perform financial intermediation
roles. Therefore, bank supervisors in collaboration with bank owners should put in place
measures that promote bank performance and survival. The remedies for bank survival vary from
those implemented by external parties with interests in the banking sector and those implemented
within individual commercial banks.
Researcher has selected five independent variables that are Asset Quality, Gross NPAs to Gross
Advances Ratio, Total Investment to Total Asset, Return on Assets & Profit Margin Ratio. Only
dependent Variable is Banks Performance. In this report the researcher has tried to find out that
Independent Variables are they related with Banks Performance or not and if they linked how
much they related strongly with bank performances. After gathering information Asset Quality,
Total Investment to Total Asset and Return on Asset are related with Banks Performance.
The risk associated with the business of banking can be defined credit risk, market risk, foreign