Ict wcd final

1. SHRM Survey Findings: Technology and ItsImpact on Employees During NonworkingHours July 12, 2012

2. Definition Wireless communication devices: For the purposes of this survey, wireless communication devices include cell phones, smart phones (e.g., Blackberry, iPhone, Android), tablets (e.g., iPad, Archos, PlayBook) and similar communication devices. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 2

3. Key Findings Do organizations limit employees use of wireless communication devices during nonworking hours for work purposes? Approximately one-fifth of organizations (21%) have a formal policy that regulates wireless communication device use during nonworking hours. In some cases, these limits may be put in place in order to be in compliance with Fair Labor Standards Act (FLSA) requirements for nonexempt staff. Of those organizations, 27% mention work/life balance issues within their policy. Roughly one-quarter of organizations (26%) have an informal policy. How are informal policies about wireless communication device use communicated? Of those organizations that have informal wireless communication device usage policies in place, a majority express their limitations of wireless communication device use to employees directly through supervisors or managers (81%). Other methods of communicating these informal policies are by general word of mouth (37%) and at the department or unit level (37%). How do organizations without formal or informal policies limiting employees use of wireless communication devices during nonworking hours address the use of these devices? Of the organizations that do not have a formal or informal policy on wireless communicate device usage, the majority (87%) allow their employees to set their own limits on the use of wireless communication devices for work purposes during nonworking hours. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 3

4. Organizations with Formal Policies on Wireless Communication Device Usage During Nonworking Hours Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 4

5. Does your organization have a formal policy that limits employees use of wirelesscommunication devices during nonworking hours (for work purposes)? Yes 21% No 79% Note: n = 323. Respondents who answered not sure were excluded from this analysis. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 5

6. Does the policy only apply to company-provided/reimbursed wirelesscommunication devices? Yes 53% No 47% Note: n = 66. Only respondents whose organizations have a formal policy limiting employees use of wireless communication devices during nonworking hours were asked this question. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 6

7. Does the policy mention an organizational concern for work/life balance issues(e.g., limiting the amount of time employees are connected to work duringnonworking hours)? Yes 27% No 73% Note: n =67. Only respondents whose organizations have a formal policy limiting employees use of wireless communication devices during nonworking hours were asked this question. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 7

8. Organizations with Informal Policies on Wireless Communication Device Usage During Nonworking Hours Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 8

9. Does your organization have informal policies (i.e., managerial practices) thatencourage employees to limit their use of wireless communication devices for workpurposes during nonworking hours? Yes 26% No 73% Note: n = 255. Respondents who answered not sure were excluded from this analysis. Only organizations that do not have a formal policy limiting employees use of wireless communication devices during nonworking hours were asked this question. Percentages do not equal 100% due to rounding. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 9

10. How are informal policies communicated to encourage employees to limit their use of wireless communication devices for work purposes during nonworking hours? Directly from supervisor/manager 81% General word of mouth 37%At the department or unit 37% level HR communications* 7% Other 5% Note: n = 68. Only respondents whose organizations have informal policies that limit employees nonworking hours were asked this question. Percentages do not equal 100% due to multiple response options. An asterisk (*) indicates that this response option was developed from open-ended responses. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 10

11. Do informal policies apply to company-provided/reimbursed or personal wirelesscommunication devices for work? 49% Yes 69% 51% No 31% Company-provided/reimbursed Personal Note: n = 65. Only respondents whose organizations have informal policies that limit employees nonworking hours were asked this question. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 11

12. Organizations Without Formal or Informal Policies on Wireless Communication Device Usage During Nonworking Hours Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 12

13. Does your organization encourage employees to limit their use of wirelesscommunication devices to check work e-mails and do other work duringnonworking hours? Yes, the organizationcommunicates to employees to limit the use of wireless communication devices 13%during nonworking hours for work purposes.No, the decision to limit the use of wireless communication devices 87%during nonworking hours for work purposes is left to employees. Note: n = 119. Respondents who answered not sure were excluded from this analysis. Only respondents whose organizations did not have a formal or informal work/life policy were asked this question. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 13

14. Within the next 1 to 3 years, how likely is your organization to adopt a formal orinformal policy to encourage employees to limit their use of wirelesscommunication devices to check e-mails and do other work during nonworkinghours? Not likely 62%Somewhat 28% likelyVery likely 9% Note: n = 106. Only respondents whose organizations do not have a formal or informal work/life policy and allow their employees to limit their wireless communication device use were asked this question. Percentages do not equal 100% due to rounding. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 14

15. Demographics: Organization Industry PercentageManufacturing 17%Finance and insurance 17%Health care and social assistance 12%Professional, scientific and technical services 10%Other service except public administration 9%Educational services 6%Public administration 5%Retail trade 4%Construction 3%Information, publishing industries 3%Religious, grant-making, civic professional and similar organizations 3%Transportation and warehousing 2%Note: n = 332. Percentages do not equal 100% due to multiple response options. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 15

16. Demographics: Organization Industry (continued) PercentageWholesale trade 2%Utilities 2%Accommodation and food services 2%Administrative and support and waste management and remediation services 2%Real estate, rental and leasing 2%Arts, entertainment and recreation 1%Agriculture, forestry, fishing and hunting 1%Mining 1%Repair and maintenance 1%Management of companies and enterprises 1%Personal and laundry services *Note: n = 332. Percentages do not equal 100% due to multiple response options. An asterisk (*) indicates < 1%. Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 16

17. Demographics: Organization Sector Privately owned for-profit organization 49% Publicly owned for-profit organization 22% Nonprofit organization 19% Government sector 7% Other 3% n = 332 Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 17

18. Demographics: Organization Staff Size 1 to 99 employees 26% 100 to 499 employees 31% 500 to 2,499 employees 16% 2,500 to 24,999 employees 22% 25,000 or more employees 5% n = 330 Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 18

19. Demographics: OtherDoes your organization have U.S.-based Is your organization a single-unit organization oroperations (business units) only, or does a multi-unit organization?it operate multinationally? Single-unit organization: AnU.S.-based operations only 74% organization in which the location and 33% the organization are one and the same.Multinational operations 26%n = 329 Multi-unit organization: An organization that has more than one 67% location. n = 331What is the HR department/function for For multi-unit organizations, are HR policies andwhich you responded throughout this practices determined by the multi-unitsurvey? headquarters, by each work location or by both?Corporate (companywide) 70% Multi-unit headquarters determines HR 52% policies and practices.Business unit/division 14% Each work location determines HRFacility/location 16% 3% policies and practices.n = 230 A combination of both the work location and the multi-unit headquarters 45% determines HR policies and practices. n = 230 Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 19

20. SHRM Survey Findings: Technology and Its Impact onEmployees During Nonworking HoursMethodology Response rate = 12% Sample composed of 332 randomly selected HR professionals from SHRMs membership Margin of error +/-5% Survey fielded June 9 June 27, 2011 For more poll findings, visit www.shrm.org/surveys Follow us on Twitter: http://twitter.com/SHRM_ResearchProject leader:Robert Boyd, survey research analyst, SHRM ResearchProject contributors:Mark Schmit, Ph.D., SPHR, vice president, SHRM ResearchEvren Esen, manager, SHRM ResearchChristina Lee, SHRM ResearchCopy Editor:Katya Scanlan, SHRM Knowledge Center Technology and Its Impact on Employees During Nonworking Hours SHRM 2012 20

Ict wcd final

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