ICT for government transformation in the New Member States

EEEG days - Prague, 23rd April 2008 1

eGovernment developments in the New Member States:

overview and outlook

David Osimo, Clara Centeno

Institute for Prospective Technological Studies - IPTS European Commission, Joint Research Centre

http://ipts.jrc.ec.europa.eu

EEEG daysPrague, 23rd April 2008

EEEG days - Prague, 23rd April 2008 2

Project Objectives, Deliverables Introduction

Objectives:

• To build a factual knowledge about the current contexts and developments of eServices in each country at national/regional level

• To identify the key challenges and opportunities

• To analyse the possible specific policy options to make progress

Jan 2006

End 2007

Deliverables:

• 10 Country studies on eLearning

• 10 Country studies on eGov & eHealth

• 4 Synthesis reports on eGov, eLearning, eHealth and eServices

Research team: a Consortium led by ICEG EC, with 30 national researchers supported by international thematic experts

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A very diverse context

source IPTS reelaboration of Eurostat/World bank data

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An intense reform process

Tax system

Financing of public services

Territorial reform (regions, municipalities)

Acquis communautaire

But little integration with eGovernment policies

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Catching up, but internal divides

Digital divide Index - source Riga Scoreboard

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Good eGovernment progress

Percentage of citizens submitting forms online, 2004-2007

0

5

10

15

20

25

pl lv si sk cy lt eu25 hu ee eu 10 eu15

2004

2005

2006

2007

0

10

20

30

40

50

60

70

80

90

100

pl lv lt sk cy hu cz ee si mt EU10 EU15

2002

2003

2004

2006

2007

Supply

Usage

Source: Eurostat

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eGovernment supply

• Catching-up with EU15, but scope of services is mainly limited to the 12+8 services measured

• Taxation a key application (both for supply and usage)

• Little development in eProcurement and social security

• Local government lagging behind (decentralisation, funds, skills, institutional capacity)

• Current eGovernment priorities: Broadband infrastructure for public sector, PIAP, Portal, eProcurement, Interoperability of registers, growth in the number of online services

• Limited role of private sector and PPPs

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Outlook

• Visible progress in eGovernment• eGov not always integrated in reform • No visible transformative impact (but lack of evaluation)• Little PPP• Following the path of EU15, emphasis on service delivery

• No leapfrogging taking place

• But signs of more original developments• Growing institutional capacity• Unique opportunity with Structural Funds 2007-2013• And …

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Towards a citizens-generated state?

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Towards a citizens-generated state?

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Towards a citizens-generated state?

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Thank you !

Contact: [email protected]

http://is.jrc.es