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Qualification Specification601/6273/9iCQ Level 2 Certificate for
IT Users (ITQ)
Qualification Details
Title : iCQ Level 2 Certificate for IT Users (ITQ)Awarding
Organisation : iCan Qualifications Limited
Fees Price List Url : https://icanqualify.netQualification Type
: RQF
Qualification Sub Type : NoneQualification Level : Level 2
Qualification Sub Level : NoneEQF Level : Level 3
Regulation Start Date : 28-May-2015Operational Start Date :
01-Jun-2015
Offered In England : YesOffered In Wales : Yes
Offered In Northern Ireland : YesAssessment Language In English
: Yes
Assessment Language In Welsh : NoAssessment Language In Irish :
No
SSA : 6.2 ICT for UsersPurpose : D. Confirm occupational
competence and/or 'licence to practice'
Sub Purpose : D1. Confirm competence in an occupational role to
the standards requiredTotal Credits : 16
Min Credits at/above Level : 10Minimum Guided Learning Hours :
120Maximum Guided Learning Hours : 130
Diploma Guided Learning Hours : 0Barring Classification Code :
ZZZZ
Overall Grading Type : PassAssessment Methods : E-assessment,
Portfolio of Evidence, Practical Demonstration/Assignment
Structure Requirements : To achieve this qualification learners
must attain at least 16 credits. Learners must achieve themandatory
unit contained in Group A (4 Credits), plus an additional 12
credits from the optionalunits contained in Group B. A minimum of
10 credits (which includes the 4 credit mandatory unit)must be
achieved at or above level 2. Only one unit may be selected from
each of the optionalgroups. The credit value of the optional Group
SSU (Sector Specific Unit) does not count towardsthe minimum credit
to be achieved at, or above the level of the qualification.
Age Ranges : Pre-16 : Yes; 16-18 : Yes; 18+ : No; 19+ :
YesQualification Objective : This qualification is for those who
work in the IT sector who wish to develop their skills and
knowledge further in a range of IT skills
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Qualification Specification601/6273/9iCQ Level 2 Certificate for
IT Users (ITQ)
Rules of Combination (ROC)
Group Name Mandatory #UnitsMinimum
UnitsMaximum
UnitsMinimumCredits
MaximumCredits
OAG) Overarching Group Yes 0 2 2 16 0
A ) Group A - Mandatory Unit Yes 1 1 1 4 4
B) Group B - Optional Units Yes 0 0 0 12 0
AS) Audio Software No 3 1 1 0 0
BS) Bespoke Software No 3 1 1 0 0
CA) Computerised Accounting Software No 3 1 1 0 0
CF) IT Communication Fundamentals No 2 1 1 0 0
CT) Using Collaborative Technologies No 3 1 1 0 0
DB) Database Software No 3 1 1 0 0
DM) Data Management Software No 3 1 1 0 0
DP) Drawing and Planning Software No 3 1 1 0 0
DS) Design Software No 3 1 1 0 0
DT) Desktop Publishing Software No 3 1 1 0 0
EM) Using Email No 3 1 1 0 0
IM) Imaging Software No 3 1 1 0 0
IN) Using the Internet No 3 1 1 0 0
IS) IT Security for Users No 3 1 1 0 0
MD) Using Mobile Devices No 2 1 1 0 0
MM) Multimedia Software No 3 1 1 0 0
OP) Optimise IT System Performance No 3 1 1 0 0
PI) Personal Information Management Software No 2 1 1 0 0
PM) Project Management Software No 3 1 1 0 0
PS) Presentation Software No 3 1 1 0 0
SAF) Internet Safety for IT Users No 1 1 1 0 0
SF) IT Software Fundamentals No 2 1 1 0 0
SI) Set up an IT System No 3 1 1 0 0
SP) Specialist Software No 3 1 1 0 0
SS) Spreadsheet software No 3 1 1 0 0
SSU) Sector Specific Units No 10 1 1 0 4
UF) IT User Fundamentals No 2 1 1 0 0
UKB) Using a Computer Keyboard No 1 1 1 0 0
VS) Video Software No 3 1 1 0 0
WP) Word Processing Software No 3 1 1 0 0
WS) Website Software No 3 1 1 0 0
Group A Group A - Mandatory Unit
URN Title Level GLH CreditJ/502/4156 Improving Productivity
Using IT 2 30 4
Group AS Audio Software
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URN Title Level GLH CreditD/502/4390 Audio Software 2 20
3H/502/4391 Audio Software 3 30 4K/502/4389 Audio Software 1 15
2
Group BS Bespoke Software
URN Title Level GLH CreditA/502/4395 Bespoke Software 1 15
2F/502/4396 Bespoke Software 2 20 3J/502/4397 Bespoke Software 3 30
4
Group CA Computerised Accounting Software
URN Title Level GLH CreditF/502/4401 Computerised Accounting
Software 1 15 2J/502/4402 Computerised Accounting Software 2 20
3L/502/4403 Computerised Accounting Software 3 35 5
Group CF IT Communication Fundamentals
URN Title Level GLH CreditD/502/4292 IT Communication
Fundamentals 2 15 2Y/502/4291 IT Communication Fundamentals 1 15
2
Group CT Using Collaborative Technologies
URN Title Level GLH CreditA/502/4378 Using Collaborative
Technologies 1 20 3F/502/4379 Using Collaborative Technologies 2 30
4T/502/4380 Using Collaborative Technologies 3 45 6
Group DB Database Software
URN Title Level GLH CreditH/502/4553 Database Software 1 20
3M/502/4555 Database Software 2 30 4T/502/4556 Database Software 3
45 6
Group DM Data Management Software
URN Title Level GLH CreditA/502/4560 Data Management Software 3
30 4F/502/4558 Data Management Software 1 15 2J/502/4559 Data
Management Software 2 20 3
Group DP Drawing and Planning Software
URN Title Level GLH CreditA/502/4610 Drawing and Planning
Software 2 20 3F/502/4611 Drawing and Planning Software 3 30
4J/502/4609 Drawing and Planning Software 1 15 2
Group DS Design Software
URN Title Level GLH CreditA/502/4574 Design Software 3 40
5M/502/4572 Design Software 1 20 3T/502/4573 Design Software 2 30
4
Group DT Desktop Publishing Software
URN Title Level GLH CreditD/502/4566 Desktop Publishing Software
2 30 4H/502/4567 Desktop Publishing Software 3 40 5Y/502/4565
Desktop Publishing Software 1 20 3
Group EM Using Email
URN Title Level GLH CreditJ/502/4299 Using Email 1 15
2M/502/4300 Using Email 2 20 3T/502/4301 Using Email 3 20 3
Group IM Imaging Software
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URN Title Level GLH CreditJ/502/4612 Imaging Software 1 20
3L/502/4613 Imaging Software 2 30 4R/502/4614 Imaging Software 3 40
5
Group IN Using the Internet
URN Title Level GLH CreditA/502/4297 Using the Internet 2 30
4F/502/4298 Using the Internet 3 40 5T/502/4296 Using the Internet
1 20 3
Group IS IT Security for Users
URN Title Level GLH CreditD/502/4258 IT Security for Users 3 20
3R/502/4256 IT Security for Users 1 10 1Y/502/4257 IT Security for
Users 2 15 2
Group MD Using Mobile Devices
URN Title Level GLH CreditH/502/4374 Using Mobile IT Devices 1
15 2K/502/4375 Using Mobile IT Devices 2 15 2
Group MM Multimedia Software
URN Title Level GLH CreditD/502/4616 Multimedia Software 2 30
4H/502/4617 Multimedia Software 3 45 6Y/502/4615 Multimedia
Software 1 20 3
Group OP Optimise IT System Performance
URN Title Level GLH CreditD/502/4244 Optimise IT System
Performance 1 15 2H/502/4245 Optimise IT System Performance 2 30
4K/502/4246 Optimise IT System Performance 3 40 5
Group PI Personal Information Management Software
URN Title Level GLH CreditL/502/4370 Personal Information
Management Software 2 15 2Y/502/4369 Personal Information
Management Software 1 15 2
Group PM Project Management Software
URN Title Level GLH CreditH/502/4620 Project Management Software
3 40 5K/502/4618 Project Management Software 1 20 3M/502/4619
Project Management Software 2 30 4
Group PS Presentation Software
URN Title Level GLH CreditK/502/4621 Presentation Software 1 20
3M/502/4622 Presentation Software 2 30 4T/502/4623 Presentation
Software 3 45 6
Group SAF Internet Safety for IT Users
URN Title Level GLH CreditH/502/9154 Internet Safety for IT
users 1 20 3
Group SF IT Software Fundamentals
URN Title Level GLH CreditL/502/4384 IT Software Fundamentals 1
20 3R/502/4385 IT Software Fundamentals 2 20 3
Group SI Set up an IT System
URN Title Level GLH CreditL/502/4210 Set Up an IT System 2 30
4R/502/4211 Set Up an IT System 3 40 5Y/502/4209 Set Up an IT
System 1 20 3
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Group SP Specialist Software
URN Title Level GLH CreditA/502/4400 Specialist Software 3 30
4L/502/4398 Specialist Software 1 15 2R/502/4399 Specialist
Software 2 20 3
Group SS Spreadsheet software
URN Title Level GLH CreditA/502/4624 Spreadsheet Software 1 20
3F/502/4625 Spreadsheet Software 2 30 4J/502/4626 Spreadsheet
Software 3 45 6
Group SSU Sector Specific Units
URN Title Level GLH CreditA/506/1964 Understand employer
organisations 2 40 4F/506/2131 Understand customers 2 17
2H/506/1893 Communication in a business environment 2 19
3J/506/1899 Principles of providing administrative services 2 25
4J/506/2132 Principles of customer service 2 34 4L/506/1788 Manage
personal performance and development 2 18 4R/506/1789 Develop
working relationships with colleagues 2 19 3R/506/2957 Understand
business 2 32 4T/506/1798 Communicate work-related information 2 23
4T/506/1901 Principles of business document production and
information management 2 21 3
Group UF IT User Fundamentals
URN Title Level GLH CreditJ/502/4206 IT User Fundamentals 1 20
3L/502/4207 IT User Fundamentals 2 20 3
Group UKB Using a Computer Keyboard
URN Title Level GLH CreditJ/502/9311 Using a computer keyboard 1
10 1
Group VS Video Software
URN Title Level GLH CreditK/502/4392 Video Software 1 15
2M/502/4393 Video Software 2 20 3T/502/4394 Video Software 3 30
4
Group WP Word Processing Software
URN Title Level GLH CreditL/502/4627 Word Processing Software 1
20 3R/502/4628 Word Processing Software 2 30 4Y/502/4629 Word
Processing Software 3 45 6
Group WS Website Software
URN Title Level GLH CreditL/502/4630 Website Software 1 20
3R/502/4631 Website Software 2 30 4Y/502/4632 Website Software 3 40
5
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Unit SpecificationJ/502/4156Improving Productivity Using IT
Qualification Framework : RQFTitle : Improving Productivity
Using IT
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: J/502/4156 : Improving Productivity Using ITPlan, select
and use appropriate IT systems and software for different
purposesAssessment Criterion - The learner can:
01.01 Describe the purpose for using IT01.02 Describe the
methods, skills and resources required to complete the task
successfully01.03 Plan how to carry out tasks using IT to achieve
the required purpose and outcome01.04 Describe any factors that may
affect the task01.05 Select and use IT systems and software
applications to complete planned tasks and produce effective
outcomes01.06 Describe how the purpose and outcomes have been met
by the chosen IT systems and software applications01.07 Describe
any legal or local guidelines or constraints that may apply to the
task or activity
Review and adapt the ongoing use of IT tools and systems to make
sure that activities are successful02.01 Review ongoing use of IT
tools and techniques and change the approach as needed02.02
Describe whether the IT tools selected were appropriate for the
task and purpose02.03 Assess strengths and weaknesses of final
work02.04 Describe ways to make further improvements to work02.05
Review outcomes to make sure they match requirements and are fit
for purpose
Develop and test solutions to improve the ongoing use of IT
tools and systems03.01 Review the benefits and drawbacks of IT
tools and systems used, in terms of productivity and
efficiency03.02 Describe ways to improve productivity and
efficiency03.03 Develop solutions to improve own productivity in
using IT03.04 Test solutions to ensure that they work as
intended
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Unit SpecificationD/502/4390Audio Software
Qualification Framework : RQFTitle : Audio Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: D/502/4390 : Audio SoftwareUse audio hardware and software
to capture sequencesAssessment Criterion - The learner can:01.01
Identify the combination of input device and audio software to use
to capture information, to avoid any compatibility issues01.02
Select and use an appropriate combination of input device and audio
software to record sequences01.03 Describe the impact file size and
file format will have on saving sequences01.04 Identify when to use
different types of information coding and compression01.05 Store
and retrieve sequences using appropriate file formats and
compression, in line with local guidelines and conventions where
available
Use audio software tools and techniques to combine and edit
sequences02.01 Identify the sequences to add, keep and remove02.02
Select and use appropriate audio software tools to mark-up and edit
sequences02.03 Organise and combine information for sequences in
line with any copyright constraints, including across different
software02.04 Describe how copyright constraints affect use of own
and others information
Play and present audio sequences03.01 Describe the features and
constraints of playback software and display devices03.02 Select
and use an appropriate combination of audio playback software and
display device to suit the file format03.03 Identify the settings
which could be adjusted to improve the quality of
presentations03.04 Adjust playback and display settings to enhance
the quality of the presentation
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Unit SpecificationH/502/4391Audio Software
Qualification Framework : RQFTitle : Audio Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: H/502/4391 : Audio SoftwareUse audio hardware and software
to capture sequencesAssessment Criterion - The learner can:01.01
Determine the content needed for sequences, and when to originate
it01.02 Explain any compatibility issues between combinations of
input device and audio software01.03 Select and use an appropriate
combination of input device and audio software to optimise the
recording of information01.04 Select and use an appropriate
combination of hardware and software to originate and develop new
content for sequences01.05 Analyse and explain the impact file size
and file format will have, including when to use information coding
and compression01.06 Store and retrieve sequences using appropriate
file formats and compression, in line with local guidelines and
conventions where available
Use audio software tools and techniques to edit sequences02.01
Select and use appropriate audio software tools and techniques to
mark-up and edit sequences to achieve required effects02.02 Provide
guidance on how copyright constraints affect use of own and others
information02.03 Organise, combine and link information for
sequences in line with any copyright constraints, including across
different software
Play and present audio sequences03.01 Explain the features and
constraints of playback software and devices as appropriate for
different purposes03.02 Select and use an appropriate combination
of audio playback software and devices to suit the file format03.03
Present sequences effectively by exploiting the features and
settings of the playback software and devices to maximise quality
and meet needs03.04 Evaluate the quality of sequences and explain
how to respond to quality issues and problems
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Unit SpecificationK/502/4389Audio Software
Qualification Framework : RQFTitle : Audio Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: K/502/4389 : Audio SoftwareUse audio hardware and software
to capture sequencesAssessment Criterion - The learner can:
01.01 Identify the input device and associated software to
use01.02 Use input devices and built-in audio software to record
information to meet needs01.03 Identify the file format used by the
input device01.04 Store and retrieve sequences using pre-set file
formats, in line with local guidelines and conventions where
available
Use audio software tools to combine and edit sequences02.01
Identify the audio editing software to use for the file format02.02
Cut and paste short sequences to meet needs02.03 Combine
information of different forms or from different sources, in line
with any copyright constraints02.04 Identify copyright constraints
on using others information
Play and present audio sequences03.01 Identify appropriate
playback software to use for the sequence03.02 Identify the display
device to use for the sequence03.03 Select and use appropriate
combination of software and display device to playback audio
sequences03.04 Adjust playback and display settings so that
sequences are presented to meet needs
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Unit SpecificationA/502/4395Bespoke Software
Qualification Framework : RQFTitle : Bespoke Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: A/502/4395 : Bespoke SoftwareInput, organise and combine
information using bespoke softwareAssessment Criterion - The
learner can:
01.01 Input relevant information accurately into existing
templates and/or files so that it is ready for processing01.02
Organise and combine information of different forms or from
different sources01.03 Follow local and/or legal guidelines for the
storage and use of data where available01.04 Respond appropriately
to data entry error messages
Use tools and techniques to edit, process, format and present
information02.01 Use appropriate tools and techniques to edit,
process and format information02.02 Check information meets needs,
using IT tools and making corrections as appropriate02.03 Use
appropriate presentation methods and accepted layouts
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Unit SpecificationF/502/4396Bespoke Software
Qualification Framework : RQFTitle : Bespoke Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: F/502/4396 : Bespoke SoftwareInput and combine information
using bespoke applicationsAssessment Criterion - The learner
can:01.01 Input relevant information accurately so that it is ready
for processing01.02 Select and use appropriate techniques to link
and combine information of different forms or from different
sources within the software01.03 Respond appropriately to data
entry error messages
Use appropriate structures to organise and retrieve information
efficiently02.01 Describe what functions to apply to structure and
layout information effectively02.02 Select and use appropriate
structures and/or layouts to organise information02.03 Apply local
and/or legal guidelines and conventions for the storage and use of
data where available
Use the functions of the software effectively to process and
present information03.01 Select and use appropriate tools and
techniques to edit, process and format information03.02 Check
information meets needs, using IT tools and making corrections as
necessary03.03 Select and use appropriate methods to present
information
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Unit SpecificationJ/502/4397Bespoke Software
Qualification Framework : RQFTitle : Bespoke Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: J/502/4397 : Bespoke SoftwareInput and combine information
using bespoke softwareAssessment Criterion - The learner can:01.01
Input relevant information accurately so that it is ready for
processing01.02 Select and use appropriate techniques to link and
combine information within the application and across different
software applications
Create and modify appropriate structures to organise and
retrieve information efficiently02.01 Evaluate the use of software
functions to structure, layout and style information02.02 Create,
change and use appropriate structures and/or layouts to organise
information efficiently02.03 Manage data files effectively, in line
with local and/or legal guidelines and conventions for the storage
and use of data where available
Exploit the functions of the software effectively to process and
present information03.01 Select and use appropriate tools and
techniques to edit, analyse and format information03.02 Check
information meets needs, using IT tools and making corrections as
necessary03.03 Identify and respond appropriately to quality
problems to ensure that outcomes are fit for purpose and meet
needs03.04 Select and use presentation methods to aid clarity and
meaning
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Unit SpecificationF/502/4401Computerised Accounting Software
Qualification Framework : RQFTitle : Computerised Accounting
Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: F/502/4401 : Computerised Accounting SoftwareAccess, enter
and edit accounting informationAssessment Criterion - The learner
can:
01.01 Identify the sources and characteristics of accounting
data01.02 Enter accounting data accurately into records to meet
requirements01.03 Locate and display accounting data records to
meet requirements01.04 Check data records meet needs using IT
tools, making corrections as necessary01.05 Identify the risks to
data security and procedures used for data protection01.06 Follow
local and/or legal guidelines for the storage and use of data
Use tools and techniques to process business transactions02.01
Use appropriate tools and techniques to process transactions02.02
Review the transaction process and identify any errors02.03 Respond
appropriately to any transaction errors and problems
Produce accounting documents and summary reports to meet
requirements03.01 Identify what information is required and how to
present it03.02 Generate accounting documents as required03.03
Generate management reports as required
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Unit SpecificationJ/502/4402Computerised Accounting Software
Qualification Framework : RQFTitle : Computerised Accounting
Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: J/502/4402 : Computerised Accounting SoftwareAccess, enter
and edit accounting informationAssessment Criterion - The learner
can:
01.01 Describe the sources and characteristics of accounting
data01.02 Set up and create new accounting data records accurately
to meet requirements01.03 Locate and display accounting data
records to meet requirements01.04 Check data records meet needs
using IT tools, making corrections as necessary01.05 Respond
appropriately to data entry error messages01.06 Describe the risks
to data security and procedures used for data protection01.07 Apply
local and/or legal guidelines for the storage and use of data
Select and use tools and techniques to process business
transactions02.01 Select and use appropriate tools and techniques
to enter and process transactions02.02 Review transaction process
and identify any errors02.03 Respond appropriately to any
transactions errors and problems02.04 Select and use appropriate
tools and techniques to process period end routines
Produce accounting documents and summary reports to meet
requirements03.01 Describe what information is required and how to
present it03.02 Prepare and generate accounting documents03.03
Prepare and generate management reports as required03.04 Import and
export data and link to other systems and software
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Unit SpecificationL/502/4403Computerised Accounting Software
Qualification Framework : RQFTitle : Computerised Accounting
Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 35Unit Credit Value : 5
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: L/502/4403 : Computerised Accounting SoftwareAccess, enter
and edit accounting informationAssessment Criterion - The learner
can:
01.01 Set up procedures for entry of accounting data accurately
into records to meet requirements01.02 Explain how to code new
entries01.03 Locate and display accounting data records to meet
requirements01.04 Check data records meet needs using IT tools,
making corrections as necessary01.05 Explain the risks to data
security and procedures used for data protection01.06 Handle data
files effectively, in line with local or legal guidelines and
conventions for the storage and use of data where available01.07
Interpret and respond appropriately to a range of data and
application error messages
Process business transactions from source documents02.01 Select
and use appropriate tools and techniques to process
transactions02.02 Use software tools to monitor accounts02.03
Respond appropriately to any transaction errors and problems02.04
Process period and year end routines
Develop and interpret management information reports03.01
Explain what information is required and how to present it03.02
Generate and interpret management reports as required03.03
Customise and format accounting documents and reports according to
requirements03.04 Import and export data and link to other
systems
Set up a computerised accounting system ready for use04.01
Install and update accounting software as required04.02 Configure
accounting software for use04.03 Set up package parameters04.04 Set
up initial account balances
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Unit SpecificationD/502/4292IT Communication Fundamentals
Qualification Framework : RQFTitle : IT Communication
Fundamentals
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: D/502/4292 : IT Communication FundamentalsSelect and use a
variety of sources of information to meet needsAssessment Criterion
- The learner can:01.01 Select and use appropriate sources of
IT-based and other forms of information which match
requirements01.02 Describe different features of information01.03
Recognise copyright and other constraints on the use of
information
Access, search for, select and use Internet-based information
and evaluate its fitness for purpose02.01 Access, navigate and
search Internet sources of information purposefully and
effectively02.02 Use appropriate search techniques to locate
relevant information02.03 Use discrimination to select information
that matches requirements and is fit for purpose02.04 Evaluate
information to make sure it matches requirements and is fit for
purpose
Select and use IT to communicate and exchange information
safely, responsibly and effectively03.01 Create, access, read and
respond appropriately to e-mail and other IT-based communication,
including attachments, and adapt style to suit audience03.02 Use IT
tools to manage an address book and schedule activities03.03 Manage
storage of IT-based communications03.04 Describe how to respond to
common IT-based communication problems03.05 Respond appropriately
to common IT-based communication problems
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Unit SpecificationY/502/4291IT Communication Fundamentals
Qualification Framework : RQFTitle : IT Communication
Fundamentals
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: Y/502/4291 : IT Communication FundamentalsUse a variety of
sources of information to meet needsAssessment Criterion - The
learner can:
01.01 Use appropriate sources of IT-based and other forms of
information to meet needs01.02 Identify different features of
information01.03 Recognise copyright constraints on the use of
information
Access, search for, select and use Internet-based information
and assess its fitness for purpose02.01 Access, navigate and search
Internet sources of information purposefully and effectively02.02
Use appropriate search techniques to locate and select relevant
information02.03 Outline how the information meets requirements and
is fit for purpose
Select and use IT to communicate and exchange information03.01
Create, access, read and respond appropriately to e-mail and other
IT-based communication03.02 Use IT tools to maintain an address
book and schedule activities
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Unit SpecificationA/502/4378Using Collaborative Technologies
Qualification Framework : RQFTitle : Using Collaborative
Technologies
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: A/502/4378 : Using Collaborative TechnologiesStay safe and
secure when using collaborative technologyAssessment Criterion -
The learner can:
01.01 Follow guidelines for working with collaborative
technology01.02 Identify risks in using collaborative technology
and why it is important to avoid them01.03 Carry out
straightforward checks on others online identities and different
types of information01.04 Identify when and how to report online
safety and security issues01.05 Identify what methods are used to
promote trust
Set up and access IT tools and devices for collaborative
working02.01 Set up IT tools and devices that will enable you to
contribute to collaborative work02.02 Identify the purpose for
using collaborative technologies and expected outcomes02.03
Identify which collaborative technology tools and devices to use
for different communication media
02.04 Identify what terms and conditions apply to
usingcollaborative technologiesPrepare collaborative technologies
for use
03.01 Use given details to access collaborative technologies
needed for a collaborative task03.02 Adjust basic settings on
collaborative technologies03.03 Change the environment of
collaborative technologies03.04 Set up and use a data reader to
feed information03.05 Identify what and why permissions are set to
allow others to access information
Contribute to tasks using collaborative technologies
04.01 Contribute responsibly and actively to collaborative
workingA04.02 Contribute to producing and archiving the agreed
outcome of collaborative working04.03 Identify when there is a
problem with collaborative technologies and where to get help04.04
Respond to simple problems with collaborative technologies
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Unit SpecificationF/502/4379Using Collaborative Technologies
Qualification Framework : RQFTitle : Using Collaborative
Technologies
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: F/502/4379 : Using Collaborative TechnologiesStay safe and
secure when working with collaborative technologyAssessment
Criterion - The learner can:
01.01 Take appropriate steps to avoid risks when working with
collaborative technology, in line with relevant guidelines01.02
Explain what risks there may be in using collaborative technology
and how to keep them to a minimum01.03 Use appropriate methods to
promote trust when working collaboratively01.04 Carry out
appropriate checks on others online identities and different types
of information01.05 Identify and respond to inappropriate content
and behaviour
Plan and set up IT tools and devices for collaborative
working02.01 Describe the purposes for using collaborative
technologies02.02 Describe what outcomes are needed from
collaborative working and whether or not archiving is required02.03
Describe the roles, IT tools and facilities needed for
collaborative tasks and communication media02.04 Describe the
features, benefits and limitations of different collaborative
technology tools and devices02.05 Describe the compatibility issues
in different combinations of collaborative tools and devices02.06
Select an appropriate combination of IT tools and devices to carry
out collaborative tasks02.07 Connect and configure the combination
of IT tools and devices needed for a collaborative task
Prepare collaborative technologies for use03.01 Describe what
access rights and issues others may have in using collaborative
technologies03.02 Assess what permissions are needed for different
users and content03.03 Set up and use access rights to enable
others to access information03.04 Set up and use permissions to
filter information03.05 Adjust settings so that others can access
IT tools and devices for collaborative working03.06 Select and use
different elements to control environments for collaborative
technologies03.07 Select and join networks and data feeds to manage
data to suit collaborative tasks
Contribute to tasks using collaborative technologies04.01
Describe rules of engagement for using collaborative
technologies04.02 Enable others to contribute responsibly to
collaborative tasks04.03 Present relevant and valuable
information04.04 Moderate the use of collaborative
technologies04.05 Archive the outcome of collaborative working04.06
Assess when there is a problem with collaborative technologies and
when to get expert help04.07 Respond to problems with collaborative
technologies
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Unit SpecificationT/502/4380Using Collaborative Technologies
Qualification Framework : RQFTitle : Using Collaborative
Technologies
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 45Unit Credit Value : 6
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: T/502/4380 : Using Collaborative TechnologiesStay safe and
secure when working with collaborative technologyAssessment
Criterion - The learner can:01.01 Explain what and why guidelines
need to be established for working with collaborative
technology01.02 Develop and implement guidelines for good practice
in working with collaborative technology01.03 Explain how to
establish an identity or present information that will promote
trust01.04 Develop and implement guidelines for checking the
authenticity of identities and different types of information01.05
Analyse and plan for the risks in the use of collaborative
technologies for different tasks01.06 Analyse and manage risks in
the use of collaborative technologies
Plan and set up IT tools and devices for collaborative
working02.01 Explain the features, benefits and limitations of
different collaborative IT tools and devices for work purposes and
tasks02.02 Determine the IT tools and processes needed for
archiving the outcomes of collaborative working02.03 Summarise ways
to integrate different collaborative technology tools and devices
for a range of purposes, tasks and communication media02.04 Explain
potential access and compatibility issues with integrating
different collaborative technology tools and devices02.05 Select,
connect and configure combinations that exploit the capabilities
and potential of collaborative tools and devices02.06 Resolve
access and compatibility problems so that different collaborative
tools and devices work successfully
Prepare collaborative technologies for use03.01 Evaluate data
management principles, issues and methods03.02 Manage levels of
access and permissions for different purposes03.03 Select and
integrate different elements across applications to create
environments for collaborative technologies03.04 Set and adjust
settings to facilitate use of collaborative technologies by
others03.05 Manage data flow to benefit collaborative working
Manage tasks using collaborative technologies04.01 Determine
levels of responsibility for the use of collaborative
technologies04.02 Facilitate others responsible contributions to
and engagement with collaborative technologies04.03 Manage the
moderation of collaborative technologies04.04 Oversee the archiving
of the outcomes of collaborative working04.05 Explain what problems
can occur with collaborative technologies04.06 Respond to problems
with collaborative technologies and be prepared to help others to
do so
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Unit SpecificationH/502/4553Database Software
Qualification Framework : RQFTitle : Database Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: H/502/4553 : Database SoftwareEnter, edit and organise
structured information in a databaseAssessment Criterion - The
learner can:
01.01 Identify the main components of a database01.02 Create a
database table for a purpose using specified fields01.03 Enter
structured data into records to meet requirements01.04 Locate and
amend data records01.05 Respond appropriately to data entry error
messages01.06 Check data meets needs, using IT tools and making
corrections as necessary
Use database software tools to extract information and produce
reports02.01 Identify queries which meet information
requirements02.02 Run simple database queries02.03 Identify reports
which meet information requirements02.04 Generate and print
pre-defined database reports
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Unit SpecificationM/502/4555Database Software
Qualification Framework : RQFTitle : Database Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: M/502/4555 : Database SoftwareCreate and modify
non-relational database tablesAssessment Criterion - The learner
can:
01.01 Identify the components of a database design01.02 Describe
the field characteristics for the data required01.03 Create and
modify database tables using a range of field types01.04 Describe
ways to maintain data integrity01.05 Respond appropriately to
problems with database tables01.06 Use database tools and
techniques to ensure data integrity is maintained
Enter, edit and organise structured information in a
database02.01 Create forms to enter, edit and organise data in a
database02.02 Select and use appropriate tools and techniques to
format data entry forms02.03 Check data entry meets needs, using IT
tools and making corrections as necessary02.04 Respond
appropriately to data entry errors
Use database software tools to run queries and produce
reports03.01 Create and run database queries using multiple
criteria to display or amend selected data03.02 Plan and produce
database reports from a single table non-relational database03.03
Select and use appropriate tools and techniques to format database
reports03.04 Check reports meet needs, using IT tools and making
corrections as necessary
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Unit SpecificationT/502/4556Database Software
Qualification Framework : RQFTitle : Database Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 45Unit Credit Value : 6
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: T/502/4556 : Database SoftwarePlan, create and modify
relational database tables to meet requirementsAssessment Criterion
- The learner can:
01.01 Explain how a relational database design enables data to
be organised and queried01.02 Plan and create multiple tables for
data entry with appropriate fields and properties01.03 Set up and
modify relationships between database tables01.04 Explain why and
how to maintain data integrity01.05 Respond appropriately to
problems with database tables01.06 Use database tools and
techniques to ensure data integrity is maintained
Enter, edit and organise structured information in a
database02.01 Design and create forms to access, enter, edit and
organise data in a database02.02 Select and use appropriate tools
and techniques to format data entry forms02.03 Check data entry
meets needs, using IT tools and making corrections as
necessary02.04 Respond appropriately to data entry errors
Use database software tools to create, edit and run data queries
and produce reports03.01 Explain how to select, generate and output
information from queries according to requirements03.02 Create and
run database queries to display, amend or calculate selected
data03.03 Plan and produce database reports from a multiple-table
relational database03.04 Select and use appropriate tools and
techniques to format database reports03.05 Check reports meet
needs, using IT tools and making corrections as necessary
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Unit SpecificationA/502/4560Data Management Software
Qualification Framework : RQFTitle : Data Management
Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: A/502/4560 : Data Management SoftwareEnter, edit and
maintain data records in a data management systemAssessment
Criterion - The learner can:
01.01 Discuss when and how to change or create a new data entry
form01.02 Enter data accurately into records to meet
requirements01.03 Configure characteristics of groups of
records01.04 Discuss and explain how to locate and amend data
records01.05 Check data records meet needs, using IT tools and
making corrections as necessary01.06 Interpret and respond
appropriately to a range of data and application error
messages01.07 Evaluate and explain the risks to data security and
procedures used for data protection01.08 Manage data files
effectively, in line with local and/or legal guidelines for the
storage and use of data where available
Retrieve and display data records to meet requirements02.01
Determine and explain what queries and reports need to be run to
output the required information02.02 Create and use queries to
search for and retrieve information from the system02.03 Create,
define and set up reports to output information to meet
requirements02.04 Use the file handling techniques of the software
to import and export data02.05 Use available techniques to combine
and link data
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Unit SpecificationF/502/4558Data Management Software
Qualification Framework : RQFTitle : Data Management
Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: F/502/4558 : Data Management SoftwareEnter, edit and
maintain data records in a data management systemAssessment
Criterion - The learner can:
01.01 Identify the security procedures used to protect data01.02
Enter data accurately into records to meet requirements01.03 Locate
and amend individual data records01.04 Check data records meet
needs, using IT tools and making corrections as necessary01.05
Respond appropriately to data entry error messages01.06 Follow
local and/or legal guidelines for the storage and use of data where
available
Retrieve and display data records to meet requirements02.01
Search for and retrieve information using predefined methods to
meet given requirements02.02 Identify which report to run to output
the required information02.03 Select and view specified reports to
output information to meet given requirements
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Unit SpecificationJ/502/4559Data Management Software
Qualification Framework : RQFTitle : Data Management
Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: J/502/4559 : Data Management SoftwareEnter, edit and
maintain data records in a data management systemAssessment
Criterion - The learner can:
01.01 Describe the risks to data security and procedures used
for data protection01.02 Enter data accurately into groups of
records to meet requirements01.03 Locate and amend data associated
with groups of records01.04 Check data records meet needs, using IT
tools and making corrections as necessary01.05 Respond
appropriately to data entry and other error messages01.06 Apply
local and/or legal guidelines for the storage and use of data where
available
Retrieve and display data records to meet requirements02.01
Identify what queries and reports need to be run to output the
required information02.02 Select and use queries to search for and
retrieve information to meet given requirements02.03 Create and
view reports to output information from the system to meet given
requirements
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Unit SpecificationA/502/4610Drawing and Planning Software
Qualification Framework : RQFTitle : Drawing and Planning
Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: A/502/4610 : Drawing and Planning SoftwareInput, organise
and combine information for drawings or plansAssessment Criterion -
The learner can:
01.01 Identify what types of shapes and other elements will be
needed01.02 Review templates and describe how they need to be
changed to meet needs01.03 Select, input and use the appropriate
shapes to meet needs, including importing shapes from other
sources01.04 Select, adapt and use appropriate templates or blank
documents01.05 Identify what copyright constraints apply to the use
of shapes or other elements01.06 Combine information for drawings
or plans including importing information produced using other
software01.07 Store and retrieve drawing files effectively, in line
with local guidelines and conventions where available
Use tools and techniques to edit, manipulate, format and present
drawings or plans02.01 Identify what drafting guides to use so that
the shapes and other elements are appropriately prepared02.02
Select and use appropriate software tools to manipulate and edit
shapes and other elements with precision02.03 Select and use
appropriate software tools to format shapes and other elements,
including applying styles and colour schemes02.04 Check drawings or
plans meet needs, using IT tools and making corrections as
necessary02.05 Identify and respond to any quality problems with
drawings or plans to make sure they meet needs02.06 Select and use
appropriate presentation methods and accepted page layouts
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Unit SpecificationF/502/4611Drawing and Planning Software
Qualification Framework : RQFTitle : Drawing and Planning
Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: F/502/4611 : Drawing and Planning SoftwareInput, organise
and combine information for drawings or plansAssessment Criterion -
The learner can:
01.01 Identify what types of shapes and other elements will be
needed01.02 Evaluate templates and explain why and how they need to
be changed to meet needs01.03 Select, adapt, create and use the
appropriate shapes to meet needs, including shapes imported from
other sources01.04 Select, adapt, define and create appropriate
templates and styles to meet needs01.05 Provide guidance on what
copyright constraints apply to the use of own and others shapes or
other elements01.06 Combine information for drawings or plans
including exporting outcomes to other software01.07 Store and
retrieve drawing files effectively, in line with local guidelines
and conventions where available
Use tools and techniques to edit, manipulate, format and present
drawings or plans02.01 Explain what drafting guides to use so that
the shapes and other elements are appropriately prepared02.02
Select and use appropriate software tools to manipulate and edit
shapes and other elements with precision02.03 Select and use
appropriate software tools to format shapes and other elements,
including applying styles and colour schemes02.04 Check drawings or
plans meet needs, using IT tools and making corrections as
necessary02.05 Identify and respond to quality problems with
drawings or plans to make sure they are fit for purpose and meet
needs02.06 Explain what context the drawings and plans will be used
in and how this will effect how they are presented02.07 Select and
use appropriate presentation methods and accepted page layouts
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Unit SpecificationJ/502/4609Drawing and Planning Software
Qualification Framework : RQFTitle : Drawing and Planning
Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: J/502/4609 : Drawing and Planning SoftwareInput, organise
and combine information for drawings or plansAssessment Criterion -
The learner can:01.01 Identify what types of 2D shapes and other
elements will be needed01.02 Identify which template or blank
document to use01.03 Select the appropriate shapes, from those
available, to meet needs01.04 Input the relevant shapes and other
elements into existing templates or blank documents so that they
are ready for editing and formatting01.05 Identify what copyright
constraints apply to the use of shapes or other elements01.06
Combine information of different types or from different sources
for drawings and plans01.07 Store and retrieve drawing files
effectively, in line with local guidelines and conventions where
available
Use tools and techniques to edit, manipulate, format and present
drawings or plans02.01 Identify what drafting guides to use so that
the shapes and other elements are appropriately prepared02.02 Use
appropriate software tools to manipulate and edit shapes and other
elements02.03 Select and use appropriate software tools to format
shapes and other elements02.04 Check drawings and plans meet needs,
using IT tools and making corrections as necessary02.05 Use
appropriate presentation methods and accepted page layouts
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Unit SpecificationA/502/4574Design Software
Qualification Framework : RQFTitle : Design Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 40Unit Credit Value : 5
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: A/502/4574 : Design SoftwareObtain, insert and combine
information for designsAssessment Criterion - The learner can:
01.01 Explain what designs are needed01.02 Explain how the
context affects the way designs should be prepared01.03 Provide
guidance on what and how any copyright or other constraints may
apply to the use of own and others designs01.04 Obtain, insert and
prepare designs01.05 Explain how file format affects design
quality, format and size and how to choose appropriate formats for
saving designs01.06 Use appropriate techniques to organise and
combine information of different types or from different
sources01.07 Store and retrieve files effectively, in line with
guidelines and conventions where available
Use design software tools to create, manipulate and edit
designs02.01 Explain what technical factors affecting designs needs
to be taken into account and how to do so02.02 Select and use
suitable tools and techniques efficiently to create designs02.03
Use guide lines and dimensioning tools appropriately to enhance
precision02.04 Select and use appropriate tools and technqiues to
manipulate and edit designs02.05 Check designs meet needs, using IT
tools and making corrections as necessary02.06 Identify and respond
appropriately to quality problems to ensure that outcomes are fit
for purpose and meet needs
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Unit SpecificationM/502/4572Design Software
Qualification Framework : RQFTitle : Design Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: M/502/4572 : Design SoftwareObtain, insert and combine
information for designsAssessment Criterion - The learner can:
01.01 Identify what designs are needed01.02 Obtain, input and
prepare designs to meet needs01.03 Identify what generic copyright
and other constraints apply to the use of designs01.04 Combine
information of different types or from different sources for
designs01.05 Identify the context in which the designs will be
used01.06 Identify which file format to use for saving and
exchanging designs01.07 Store and retrieve files effectively, in
line with local guidelines and conventions where available
Use design software tools to create, manipulate and edit
designs02.01 Use suitable tools and techniques to create
designs02.02 Use appropriate tools and techniques to manipulate and
edit designs02.03 Check designs meet needs, using IT tools and
making corrections as necessary
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Unit SpecificationT/502/4573Design Software
Qualification Framework : RQFTitle : Design Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: T/502/4573 : Design SoftwareObtain, insert and combine
information for designsAssessment Criterion - The learner can:
01.01 Describe what designs are needed01.02 Obtain, input and
prepare designs to meet needs01.03 Describe what copyright and
other constraints apply to the use of designs01.04 Use appropriate
techniques to organise and combine information of different types
or from different sources01.05 Describe the context in which the
designs will be used01.06 Describe what file format to use for
saving designs to suit different presentation methods01.07 Store
and retrieve files effectively, in line with local guidelines and
conventions where available
Use design software tools to create, manipulate and edit
designs02.01 Identify what technical factors affecting designs need
to be taken into account and how to do so02.02 Select and use
suitable techniques to create designs02.03 Use guide lines and
dimensioning tools appropriately to enhance precision02.04 Select
and use appropriate tools and techniques to manipulate and edit for
designs02.05 Check designs meet needs, using IT tools and making
corrections as necessary02.06 Identify and respond to quality
problems with designs to make sure that they meet needs
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Unit SpecificationD/502/4566Desktop Publishing Software
Qualification Framework : RQFTitle : Desktop Publishing
Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: D/502/4566 : Desktop Publishing SoftwareSelect and use
appropriate designs and page layouts for publicationsAssessment
Criterion - The learner can:01.01 Describe what types of
information are needed01.02 Describe how to change page design and
layout to increase effectiveness of a publication01.03 Select,
change and use an appropriate page design and layout for
publications in line with local guidelines, where relevant01.04
Select and use appropriate media for the publicationInput and
combine text and other information within publications02.01 Find
and input information into a publication so that it is ready for
editing and formatting02.02 Organise and combine information for
publications in line with any copyright constraints, including
importing information produced using other software02.03 Describe
how copyright constraints affect use of own and others
information02.04 Describe which file format to use for saving
designs and images02.05 Store and retrieve publication files
effectively, in line with local guidelines and conventions where
availableUse desktop publishing software techniques to edit and
format publications03.01 Identify what editing and formatting to
use for the publication03.02 Select and use appropriate techniques
to edit publications and format text03.03 Manipulate images and
graphic elements accurately03.04 Control text flow within single
and multiple columns and pages03.05 Check publications meet needs,
using IT tools and making corrections as necessary03.06 Identify
and respond to quality problems with publications to make sure they
meet needs
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Unit SpecificationH/502/4567Desktop Publishing Software
Qualification Framework : RQFTitle : Desktop Publishing
Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 40Unit Credit Value : 5
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: H/502/4567 : Desktop Publishing SoftwareSelect and use
appropriate designs and page layouts for publicationsAssessment
Criterion - The learner can:01.01 Explain what types of information
are needed01.02 Explain when and how to change page design and
layout to increase effectiveness of a publication01.03 Select,
change, define, create and use appropriate page design and layout
for publications in line with local guidelines, where relevant01.04
Select and use appropriate media for the publicationInput and
combine text and other information within publications02.01 Find
and input information into a publication so that it is ready for
editing and formatting02.02 Organise and combine information for
publications in line with any copyright constraints, including
importing information produced using other software02.03 Provide
guidance on how copyright constraints affect use of own and others
information02.04 Explain which file format to use for saving
designs and images02.05 Store and retrieve publication files
effectively, in line with local guidelines and conventions where
availableUse desktop publishing software techniques to edit and
format publications03.01 Determine and discuss what styles,
colours, font schemes, editing and formatting to use for the
publication03.02 Create styles, colours and font schemes to meet
needs03.03 Select and use appropriate techniques to edit
publications and format text03.04 Manipulate images and graphic
elements accurately03.05 Control text flow within single and
multiple columns and pages03.06 Check publications meet needs,
using IT tools and making corrections as necessary03.07 Identify
and respond appropriately to quality problems with publications to
ensure that outcomes are fit for purpose and meet needs
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Unit SpecificationY/502/4565Desktop Publishing Software
Qualification Framework : RQFTitle : Desktop Publishing
Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: Y/502/4565 : Desktop Publishing SoftwareSelect and use
appropriate designs and page layouts for publicationsAssessment
Criterion - The learner can:
01.01 Identify what types of information are needed01.02
Identify what page design and layout will be required01.03 Select
and use an appropriate page design and layout for publications in
line with local guidelines, where relevant01.04 Select and use
appropriate media for the publication
Input and combine text and other information within
publications02.01 Input information into publications so that it is
ready for editing and formatting02.02 Identify copyright
constraints on using others information02.03 Organise and combine
information of different types or from different sources in line
with any copyright constraints02.04 Store and retrieve publication
files effectively, in line with local guidelines and conventions
where available
Use desktop publishing software techniques to edit and format
publications03.01 Identify what editing and formatting to use for
the publication03.02 Select and use appropriate techniques to edit
publications and format text03.03 Manipulate images and graphic
elements accurately03.04 Control text flow within single and
multiple columns and pages03.05 Check publications meet needs,
using IT tools and making corrections as necessary
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Unit SpecificationJ/502/4299Using Email
Qualification Framework : RQFTitle : Using Email
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: J/502/4299 : Using EmailUse e-mail software tools and
techniques to compose and send messagesAssessment Criterion - The
learner can:
01.01 Use software tools to compose and format e-mail
messages01.02 Attach files to e-mail messages01.03 Send e-mail
messages01.04 Identify how to stay safe and respect others when
using e-mail01.05 Use an address book to store and retrieve contact
information
Manage incoming email effectively02.01 Follow guidelines and
procedures for using e-mail02.02 Identify when and how to respond
to e-mail messages02.03 Read and respond to e-mail messages
appropriately02.04 Identify what messages to delete and when to do
so02.05 Organise and store e-mail messages02.06 Respond
appropriately to common e-mail problems
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Unit SpecificationM/502/4300Using Email
Qualification Framework : RQFTitle : Using Email
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: M/502/4300 : Using EmailUse e-mail software tools and
techniques to compose and send messagesAssessment Criterion - The
learner can:
01.01 Select and use software tools to compose and format e-mail
messages, including attachments01.02 Determine the message size and
how it can be reduced01.03 Send e-mail messages to individuals and
groups01.04 Describe how to stay safe and respect others when using
e-mail01.05 Use an address book to organise contact information
Manage incoming e-mail effectively02.01 Follow guidelines and
procedures for using e-mail02.02 Read and respond to e-mail
messages appropriately02.03 Use email software tools and techniques
to automate responses02.04 Describe how to archive e-mail messages,
including attachments02.05 Organise, store and archive e-mail
messages effectively02.06 Respond appropriately to e-mail
problems
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Unit SpecificationT/502/4301Using Email
Qualification Framework : RQFTitle : Using Email
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: T/502/4301 : Using EmailUse e-mail software tools and
techniques to compose and send messagesAssessment Criterion - The
learner can:
01.01 Select and use software tools to compose and format e-mail
messages, including attachments01.02 Explain methods to improve
message transmission01.03 Send e-mail messages to individuals and
groups01.04 Explain why and how to stay safe and respect others
when using e-mail01.05 Use an address book to manage contact
information
Manage use of e-mail software effectively02.01 Develop and
communicate guidelines and procedures for using e-mail
effectively02.02 Read and respond appropriately to e-mail messages
and attachments02.03 Use email software tools and techniques to
automate responses02.04 Explain why, how and when to archive
messages02.05 Organise, store and archive e-mail messages
effectively02.06 Customise e-mail software to make it easier to
use02.07 Explain how to minimise e-mail problems02.08 Respond
appropriately to email problems
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Unit SpecificationJ/502/4612Imaging Software
Qualification Framework : RQFTitle : Imaging Software
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: J/502/4612 : Imaging SoftwareObtain, insert and combine
information for imagesAssessment Criterion - The learner can:
01.01 Identify what images are needed01.02 Obtain, input and
prepare images to meet needs01.03 Identify what generic copyright
and other constraints apply to the use of images01.04 Combine
information of different types or from different sources for
images01.05 Identify the context in which the images will be
used01.06 Identify which file format to use for saving and
exchanging images01.07 Store and retrieve files effectively, in
line with local guidelines and conventions where available
Use imaging software tools to create, manipulate and edit
images02.01 Use suitable tools and techniques to create images02.02
Use appropriate tools and techniques to manipulate and edit
images02.03 Check images meet needs, using IT tools and making
corrections as necessary
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Unit SpecificationL/502/4613Imaging Software
Qualification Framework : RQFTitle : Imaging Software
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: L/502/4613 : Imaging SoftwareObtain, insert and combine
information for imagesAssessment Criterion - The learner can:
01.01 Describe what images are needed01.02 Obtain, input and
prepare images to meet needs01.03 Describe what copyright and other
constraints apply to the use of images01.04 Use appropriate
techniques to organise and combine information of different types
or from different sources01.05 Describe the context in which the
images will be used01.06 Describe what file format to use for
saving images to suit different presentation methods01.07 Store and
retrieve files effectively, in line with local guidelines and
conventions where available
Use imaging software tools to create, manipulate and edit
images02.01 Identify what technical factors affecting images need
to be taken into account and how to do so02.02 Select and use
suitable techniques to create images02.03 Use guide lines and
dimensioning tools appropriately to enhance precision02.04 Select
and use appropriate tools and techniques to manipulate and edit
images02.05 Check images meet needs, using IT tools and making
corrections as necessary02.06 Identify and respond to quality
problems with images to make sure that they meet needs
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Unit SpecificationR/502/4614Imaging Software
Qualification Framework : RQFTitle : Imaging Software
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 40Unit Credit Value : 5
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: R/502/4614 : Imaging SoftwareObtain, insert and combine
information for imagesAssessment Criterion - The learner can:
01.01 Explain what images are needed01.02 Explain how the
context affects the way images should be prepared01.03 Provide
guidance on what and how any copyright or other constraints may
apply to the use of own and others images01.04 Obtain, insert and
prepare images01.05 Explain how file format affects image quality,
format and size and how to choose appropriate formats for savings
images01.06 Use appropriate techniques to organise and combine
information of different types or from different sources01.07 Store
and retrieve files effectively, in line with guidelines and
conventions where available
Use imaging software tools to create, manipulate and edit
images02.01 Explain what technical factors affecting images need to
be taken into account and how to do so02.02 Select and use suitable
tools and techniques efficiently to create images02.03 Use guide
lines and dimensioning tools appropriately to enhance
precision02.04 Select and use appropriate tools and techniques to
manipulate and edit images02.05 Check images meet needs, using IT
tools and making corrections as necessary02.06 Identify and respond
appropriately to quality problems to ensure that images are fit for
purpose and meet needs
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Unit SpecificationA/502/4297Using the Internet
Qualification Framework : RQFTitle : Using the Internet
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 30Unit Credit Value : 4
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: A/502/4297 : Using the InternetConnect to the
InternetAssessment Criterion - The learner can:
01.01 Identify different types of connection methods that can be
used to access the Internet01.02 Identify the benefits and
drawbacks of the connection method used01.03 Get online with an
Internet connection01.04 Use help facilities to solve Internet
connection problems
Use browser software to navigate webpages effectively02.01
Select and use browser tools to navigate webpages02.02 Identify
when to change settings to aid navigation02.03 Adjust browser
settings to optimise performance and meet needs02.04 Identify ways
to improve the performance of a browser
Use browser tools to search for information from the
Internet03.01 Select and use appropriate search techniques to
locate information efficiently03.02 Describe how well information
meets requirements03.03 Manage and use references to make it easier
to find information another time03.04 Download, organise and store
different types of information from the Internet
Use browser software to communicate information online04.01
Identify opportunities to create, post or publish material to
websites04.02 Select and use appropriate tools and techniques to
communicate information online04.03 Use browser tools to share
information sources with others04.04 Submit information online
Understand the need for safety and security practices when
working online05.01 Describe the threats to system performance when
working online05.02 Work responsibly and take appropriate safety
and security precautions when working online05.03 Describe the
threats to information security when working online05.04 Manage
personal access to online sources securely05.05 Describe the
threats to user safety when working online05.06 Describe how to
minimise internet security risks05.07 Apply laws, guidelines and
procedures for safe and secure Internet use05.08 Explain the
importance of the relevant laws affecting Internet users
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Unit SpecificationF/502/4298Using the Internet
Qualification Framework : RQFTitle : Using the Internet
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 40Unit Credit Value : 5
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: F/502/4298 : Using the InternetSelect and set up an
appropriate connection to access the InternetAssessment Criterion -
The learner can:
01.01 Identify different types of connection methods that can be
used to access the Internet01.02 Explain the benefits and drawbacks
of different connection methods01.03 Analyse the issues affecting
different groups of users01.04 Select and set up an Internet
connection using an appropriate combination of hardware and
software01.05 Recommend a connection method for Internet access to
meet identified needs01.06 Diagnose and solve Internet connection
problems
Set up and use browser software to navigate webpages02.01 Select
and use browser tools to navigate webpages effectively02.02 Explain
when to change browser settings to aid navigation02.03 Adjust and
monitor browser settings to maintain and improve performance02.04
Explain when and how to improve browser performance02.05 Customise
browser software to make it easier to use
Use browser tools to search effectively and efficiently for
information from the Internet03.01 Select and use appropriate
search techniques to locate information efficiently03.02 Evaluate
how well information meets requirements03.03 Manage and use
references to make it easier to find information another time03.04
Download, organise and store different types of information from
the Internet
Use browser software to communicate information online04.01
Identify and analyse opportunities to create, post or publish
material to websites04.02 Select and use appropriate tools and
techniques to communicate information online04.03 Share and submit
information online using appropriate language and moderate content
from others
Develop and apply appropriate safety and security practices and
procedures when working online05.01 Explain the threats to system
performance when working online05.02 Work responsibly and take
appropriate safety and security precautions when working
online05.03 Explain the threats to information security and
integrity when working online05.04 Keep information secure and
manage user access to online sources securely05.05 Explain the
threats to user safety when working online05.06 Explain how to
minimise internet security risks05.07 Develop and promote laws,
guidelines and procedures for safe and secure use of the
Internet
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Unit SpecificationT/502/4296Using the Internet
Qualification Framework : RQFTitle : Using the Internet
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: T/502/4296 : Using the InternetConnect to the
internetAssessment Criterion - The learner can:
01.01 Identify different types of connection methods that can be
used to access the Internet01.02 Access the Internet or
intranet
Use browser software to navigate web pages02.01 Use browser
tools to navigate webpages02.02 Identify when to change browser
settings to aid navigation02.03 Adjust browser settings to meet
needs02.04 Use browser help facilities
Use browser tools to search for information from the
internet03.01 Select and use appropriate search techniques to
locate information03.02 Outline how information meets
requirements03.03 Use references to make it easier to find
information another time03.04 Download and save different types of
information from the Internet
Use browser software to communicate information online04.01
Select and use tools and techniques to communicate information
online04.02 Use browser tools to share information sources with
others04.03 Submit information online using forms or interactive
sites04.04 Identify opportunities to post or publish material to
websites
Follow and understand the need for safety and security practices
when working online05.01 Identify the threats to user safety when
working online05.02 Outline how to minimise internet security
risks05.03 Work responsibly and take appropriate safety and
security precautions when working online05.04 Keep personal
information secure05.05 Follow relevant laws, guidelines and
procedures for the use of the Internet
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Unit SpecificationD/502/4258IT Security for Users
Qualification Framework : RQFTitle : IT Security for Users
Unit Level : Level 3Unit Sub Level : None
Guided Learning Hours : 20Unit Credit Value : 3
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: D/502/4258 : IT Security for UsersSelect, use and develop
appropriate procedures to monitor and minimise security risk to IT
systems and dataAssessment Criterion - The learner can:
01.01 Evaluate the security issues that may threaten system
performance01.02 Select, use and evaluate a range of security
precautions to protect IT systems and monitor security01.03
Evaluate the threats to system and information security and
integrity01.04 Manage access to information sources securely to
maintain confidentiality, integrity and availability of
information01.05 Explain why and how to minimise security risks to
hardware, software and data for different users01.06 Apply,
maintain and develop guidelines and procedures for the secure use
of IT01.07 Select and use effective backup and archiving procedures
for systems and data
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Unit SpecificationR/502/4256IT Security for Users
Qualification Framework : RQFTitle : IT Security for Users
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 10Unit Credit Value : 1
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: R/502/4256 : IT Security for UsersUse appropriate methods
to minimise security risks to IT systems and dataAssessment
Criterion - The learner can:
01.01 Identify security issues that may threaten system
performance01.02 Take appropriate security precautions to protect
IT systems and data01.03 Identify threats to information security
associated with the widespread use of technology01.04 Take
appropriate precautions to keep information secure01.05 Follow
relevant guidelines and procedures for the secure use of IT01.06
Describe why it is important to backup data securely01.07 Ensure
personal data is backed up to appropriate media
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Unit SpecificationY/502/4257IT Security for Users
Qualification Framework : RQFTitle : IT Security for Users
Unit Level : Level 2Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: Y/502/4257 : IT Security for UsersSelect and use
appropriate methods to minimise security risk to IT systems and
dataAssessment Criterion - The learner can:
01.01 Describe the security issues that may threaten system
performance01.02 Apply a range of security precautions to protect
IT systems and data01.03 Describe the threats to system and
information security and integrity01.04 Keep information secure and
manage personal access to information sources securely01.05
Describe ways to protect hardware, software and data and minimise
security risk01.06 Apply guidelines and procedures for the secure
use of IT01.07 Describe why it is important to backup data and how
to do so securely01.08 Select and use effective backup procedures
for systems and data
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Unit SpecificationH/502/4374Using Mobile IT Devices
Qualification Framework : RQFTitle : Using Mobile IT Devices
Unit Level : Level 1Unit Sub Level : None
Guided Learning Hours : 15Unit Credit Value : 2
SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment
Guidance : Please refer to the Online iCQ Assessment Guidance.
Unit: H/502/4374 : Using Mobile IT DevicesSet up the mobile
device to meet needsAssessment Criterion - The learner can:
01.01 Set up the mobile device for use01.02 Use mobile device
interface features effectively01.03 Identify when and how to adjust
device settings01.04 Adjust device settings to meet needs01.05
Identify any specific health and safety issues associated with the
use of mobile devices01.06 Follow guidelines and procedures for the
use of mobile devices
Use applications and files on the mobile device02.01 Identify
the different applications on the mobile device and what they can
be used for02.02 Select and use applications and files on the
mobile device for an appropriate purpose02.03 Input data accurately
into a mobile device02.04 Organise, store and retrieve data on a
mobile device
Transfer data to and from the mobile device03.01 Identify
different types of secure connection methods that can be used
between devices03.02 Transfer information to and from a mobile
devic