Ray Rudd/Mary McDonagh/Christina Rye Stuart Rosenberg/Roxanne McClain January 2008 Re-energizing iConnect Current and Projected Activities KMChicago iConnect: Expertise Location at Deloitte Stuart M. Rosenberg Deloitte Services, LP [email protected]February 12, 2008
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Global Profile:•Nearly 150,000 people•More than 140 country-based practices•FY07 Revenues of US$23 billion
U.S. Profile:•Nearly 42,000 people in the Deloitte U.S. Firms•Offices in more than 90 cities•FY07 Revenues of US$9.9 billion
Total Revenues (US$billion) U.S.
Global Fiscal Year 2004 $6.88$16.2Fiscal Year 2005 $7.81$18.2Fiscal Year 2006 $8.77$20.0Fiscal Year 2007 $9.85$23.1
Deloitte is a true knowledge organization. Our most important assets walk out the door every nightDeloitte is a true knowledge organization. Our most important assets walk out the door every night
Business Issue: Is there a better way to connect suppliers and customers of knowledge?Business Issue: Is there a better way to connect suppliers and customers of knowledge?
• For those individuals selected for topic portfolios, the system decomposes the text within their sent e-mails.
• Noun phrases are identified and extracted to a topic portfolio database.
• The prior portion of e-mail threads is ignored, since not necessarily relevant to the individual’s topic portfolio.
Noun phrases extracted from above would include “methods content”, “physical environment”, “kx.deloitteresources.com”, “www.deloitteresources.com”, “SSO
gateway”, among others.
Noun phrases extracted from above would include “methods content”, “physical environment”, “kx.deloitteresources.com”, “www.deloitteresources.com”, “SSO
• Over time, the collection of noun phrases from sent e-mails builds a private, personal portfolio of topical expertise of the individual.
• Each extracted noun phrase then receives a strength rating within the individual’s portfolio based on factors such as how recently used (i.e., term strength decays over time), context of use (i.e., header vs. body, e-mail vs. attachment), frequency of use, among others.
IP Valuation
Moody’s
Transfer Pricing
Section 973
Depletion allowance
Reengineering
Graphical Representation of Topic Portfolio for John DoeJohn Doe’s Source
• Over time, the noun phrases within an individual’s portfolios is compared against all other individuals’ topic portfolios.
• Again, each extracted noun phrase has a comparative strength, but this time it is across all topic portfolios.
• BUT, there is no reporting capability within Tacit to print out this relative strength weighting, as that would violate the privacy of any individual portfolios.
Profile Creation: Step 4
Rel
ativ
e S
tren
gth
of
No
un
Ph
rasePerson 1
Person 20
“John Doe”
Person 400
Person 5,000
Person 9,000
Sample illustrated distribution for the weighted noun phrase “IP Valuation”
2005– Q1: Reconnect with Tacit and CEO; Presentation by David Gilmour at KM All Hands
Meeting– Q2: Tacit Presentation at KMGC; Due diligence begins; ITS, OGC, Risk Management,
NOP all engaged– Q3: Project “green light” from Executive Committee– Q4: Contracting discussions begin; Briefings for FSS leadership teams and other key
stakeholder groups
2006– Q1: Contracting continues (and continues); detailed project planning begins– Q2: Contract signed; Hardware ordered; project moves into high gear– Q3: Initial infrastructure enabled and profiling begins; FSS-specific live webinars;
performance issues encountered– Q4: Launch at Annual P/P/D meeting to P/P/D community; Quick Adopter’s enabled
2007– Q1: Senior Managers and managers enabled; on-going performance issues– Q2: Upgrade application to newly released version; performance improvements
observed– Q3: Analysis and relaunch project work; review findings with core ITS team– Q4: Relaunch strategy discussion
Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. Deloitte Touche Tohmatsu is an organization of member firms around the world devoted to excellence in providing professional services and advice, focused on client service through a global strategy executed locally in nearly 140 countries. With access to the deep intellectual capital of approximately 135,000 people worldwide, Deloitte delivers services in four professional areas, audit, tax, consulting and financial advisory services, and serves more than 80 percent of the world’s largest companies, as well as large national enterprises, public institutions, locally important clients, and successful, fast-growing global growth companies. Services are not provided by the Deloitte Touche Tohmatsu Verein and, for regulatory and other reasons, certain member firms do not provide services in all four professional areas.
As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names “Deloitte”, “Deloitte & Touche”, “Deloitte Touche Tohmatsu” or other related names.
In the United States, Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP, and their subsidiaries), and not by Deloitte & Touche USA LLP. The subsidiaries of the U.S. member firm are among the nation’s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 40,000 people in more than 90 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and their people excel. For more information, please visit the U.S. member firm’s Web site at www.deloitte.com.