Icm Leaflet Dec 09

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The Institute of Credit Management is the largest professional credit management organisation in Europe. It offers a unique career development package for its Members, an acknowledged centre of expertise for the industry and an unrivalled route to market for its commercial partners.

Institute of Credit Management The Water Mill, Station Road, South Luffenham, Oakham, Leicestershire LE15 8NB Tel 01780 722900 Email [email protected] www.icm.org.uk

Empowering the credit profession

ICM Online Services

www.icmOS.org.uk

Credit Management Matters

www.creditmanagement.org.uk

The Prompt Payment code

www.promptpaymentcode.org.uk

The Institute of Credit Management (ICM) is Europe’s largest credit management organisation. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer, and export credit, and all credit-related services. Formed over 70 years ago, it is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional (www.icm.org.uk) as well as services and advice for the wider business community (www.creditmanagement.org.uk).

Tel 01780 722900

www.icm.org.ukwww.icm.org.ukTel 01780 722900

Institute of Credit ManagementFREEPOST (LE6038)OakhamLeicestershireLE15 8NB

Credit Management HelplineA team of expert credit professionals can provide up-to-date advice and assistance on all credit-related matters through our Credit Management Helpline.

This service is free to ICM Members.

Tel: 01780 722912 Email: [email protected]

Credit

Man

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CREDITManagement Magazine & BriefingCREDITManagement Magazine is the title most requested by Members of the ICM. It details a broad range of commercial and consumer credit issues, company and industry news and regular features on government legislation and HR. It is a highly successful advertising medium, showcasing the leading credit-related services, products and systems. Tel: 01780 722910 Email: [email protected] The magazine is complemented by handy supplements and the monthly ICM Briefing, an ‘at-a-glance’ digest of essential information for the credit professional. Tel: 01780 722912 Email: [email protected]

CRED

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Briefi

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ICM Regional RoadshowsDesigned to reach our Members and anyone working in credit, delivering presentations from senior business leaders which are specific in their content and highly relevant to the credit profession. A fascinating opportunity to gain a real insight from the experts as well as helping you to maximise knowledge of the industry.

Tel: 01780 722907 Email: [email protected]

ICM Re

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ICM Conferences & EventsICM is one of the UK’s leading conference providers to the public and private sectors, and the number one provider of Credit Management events. We have been successfully delivering topical, incisive events for many years including specialist sector groups. Events are delivered in partnership with, and on the advice of, key government departments, experts, pressure groups and practitioners.

Tel: 01780 722907 Email: [email protected]

ICM Co

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“ The Institute of Credit Management (ICM) offers credit people all the information, training and professional qualifications and advice they need to deliver real value.

Not only that, the tangible benefits available as part of ICM membership can easily recoup the annual subscription fee and more ...

A brief summary of the Institute’s services appears opposite. For further information on these and full details of the benefits that the ICM can bring to you, your credit team and to your business, please get in touch.

Can you afford not to? ”

Philip King FICM ICM Chief Executive Tel : 01780 722900 Email : [email protected]

Effective credit management plays an essential role in creating, supporting and maintaining business growth and giving employers a competitive edge.

www.icm.org.ukTel 01780 722900 To the

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QiC

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QiCM (Quality in Credit Management) ProgrammeCredit management is vital to the performance, profitability and sustainability of an organisation. The QiCM programme is designed to be straightforward, uncomplicated and productive through a comprehensive assessment of your processes. It recognises good practice and raises the profile and recognition of credit teams. The Award accreditation shows that you are serious about the quality of your credit management.

Tel: 01780 722912 Email: [email protected]

QiCM

Progra

mme

ICM Professional QualificationsThe ICM certificates training and builds professional qualifications that raise knowledge and skills and rewards achievement. With an extensive range of Ofqual accredited QCF units and nine study options (including online learning), the ICM offers global solutions which motivate and empower learners. ‘Investment in our people has improved knowledge and delivered results in challenging times’. Hayley Monks. Head of Credit Operations. British Gas Trading Ltd

Tel: 01780 722909 Email: [email protected]

ICM Pr

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onal

Quali

ficati

ons

ICM RecruitmentICM Recruitment is the Institute’s own recruitment agency and is the specialist in credit recruitment. We supply credit professionals at all levels to companies throughout the UK and across the globe. We recruit for permanent, temporary, interim and consultancy positions.

Our database includes Members and non-Members working in every aspect of credit management from credit risk through to insolvency. Additional services include CV reviews, online assessment and advice on salaries.

Tel: 01780 722906 Email: [email protected]

ICM Re

cruitm

ent

ICM Membership & Credit Community Being an ICM Member means being part of a community dedicated to giving power to your personal development, giving recognition for your commitment and providing expert services and information whether you are a new recruit or the most seasoned Fellow. Sharing experience and knowledge with each other through local branches, web forums and social networking.

Tel: 01780 722903 Email: [email protected] Twitter: philipkingicm LinkedIn: ICM Credit CommunityICM

Mem

bersh

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Credit

Comm

unity

ICM BookshopThe ICM Bookshop is famed for its quick and effective service, offering an eclectic selection of materials which are pertinent to the credit profession and all at reasonable prices with Member discounts. All our publications can be ordered online and prices include post and packing. We also provide all the study materials required to support the Institute’s professional qualifications.

Tel: 01780 722901 Email: [email protected]

Book

shop

ICM ConsultancyIn many organisations, despite the importance of credit and risk management, processes can be fragmented, relying on input from a number of areas. This can confuse a function that is vital to the survival of a business, especially when book debts often account for the majority of its assets. The ICM can help you to create or develop good credit practice that meets the challenges of today’s commercial environment by solving management or business problems.

Tel: 01780 722907 Email: [email protected]

ICM Co

nsult

ancy

ICM Professional TrainingThe ICM’s training offering has evolved considerably in the past few years, adapting to an ever-changing marketplace from credit control training through to business communication skills. Our training programmes are designed to meet the needs of those working at every level in credit management. We also offer in-company training where we can deliver either one of our public seminar topics or a bespoke course designed specifically for your business. All of our presenters are leading specialists in credit management and very experienced trainers. Tel: 01780 722907 Email: [email protected]

ICM Pr

ofessi

onal

Traini

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ICM Online Services icmOS has been designed to help busy credit managers by providing them with a suite of online tools to support and quickly develop their teams. The virtual learning centre is an open platform system, accessed via the website, which is easy to use, modular and each module is completely optional, which means the system can be tailored to suit specific requirements and time constraints. This wide ranging system is accessed securely via the icmOS website for a low annual subscription. Tel: 01780 722907 Email: [email protected]

For a free demonstration of icmOS visit www.icmos.org.uk

ICM O

nline

Servi

ces

Post

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