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© 2015 IBM Corporation IBM Smarter Process in the Cloud: Selecting the Right Options for your Project Bill Lawton ([email protected]) Program Director, IBM Smarter Process Cloud Offerings
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Page 1: IBM BPM off prem options

© 2015 IBM Corporation

IBM Smarter Process in the Cloud: Selecting the Right Options for your ProjectBill Lawton ([email protected])Program Director, IBM Smarter Process Cloud Offerings

Page 2: IBM BPM off prem options

Agenda

• Introduction

• Smarter Process Software directly on SoftLayer

• Smarter Process Patterns and IBM PureApp Service on SoftLayer

• Smarter Process IBM Bluemix services

• IBM BPM on Cloud SaaS

• Q&A

2

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Introduction

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IBM’s solution for reinventing business operations to deliver greater customer-centricity.

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Key Process Imperatives

To further customer-centricity and drive top-line growthTo further customer-centricity and drive top-line growth

Leverage data for action in context

To improve customer experience

Drive simplicity and speed with

cloud

Speed innovation up to 80%

Digitize the physical world

Improve efficiency by 25% with IoT

Accelerate customer engagement

Reduce onboarding times by 70%

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Speed Process innovation

Lower the bar for entry for all skill levels

Broader adoption for companies of all sizes

Faster time to value and business transformation

With Smarter Process in the Cloud you will:

Nothing to download, nothing to install

Making business people power users

Enterprise technology for a company of one

Reduce IT dependency to start projects

Swipe a credit card and get started

Experiment rapidly to get on the path to success

16% use cloud for sweeping innovation in 2012; By the end of 2015, 35% plan to rely on cloud for business model innovation

16% use cloud for sweeping innovation in 2012; By the end of 2015, 35% plan to rely on cloud for business model innovation

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Fuel the front and back office

Rapidly develop new Cloud applications

Accelerate existing applications to the Cloud

CreateCreate ConsumeConsume

License ……. Application ……. Idea ……. Customers

Bring your own

100+100+ SaaS SaaS ApplicationsApplications

Easily provision new infrastructure

Patterns Bluemix ServicesHosted SaaS

OfferingsTraditional / Appliances

IBM – Value Across Cloud Continuum

2

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Fuel the front and back office

Rapidly develop new Cloud applications

Accelerate existing applications to the Cloud

CreateCreate ConsumeConsume

License ……. Application ……. Idea ……. Customers

Bring your own

100+100+ SaaS SaaS ApplicationsApplications

Easily provision new infrastructure

Patterns Bluemix ServicesHosted SaaS

OfferingsTraditional / Appliances

2

•IBM Blueworks Live

•IBM BPM on Cloud

•Bring Your Own Software and License (BYOSL)

•IBM BPM Pattern•IBM Business Monitor Pattern

•IBM ODM Pattern

•IBM Workflow service

•IBM Business Rules service

Service

Smarter Process in the Cloud

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Smarter Process Software directly on SoftLayer

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Ultimate Flexibility

You can set it up the way you want, on a range of environments• Public virtual, Private Virtual, Baremetal• Use Bring Your Own Software and Licenses (BYOSL)• You setup it up and you manage it

High Performance Rack ArchitectureStandardized Pod Design Triple Network

Virtual Servers

Clustered BPM environmentsStand-alone BPM Server

$ $$$

Or anything in between

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Smarter Process Patterns and IBM PureApp Service on SoftLayer

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A hybrid cloud application platform

for cloud enabling applications and

middleware

with enterprise grade qualities of service

What is PureApplication

Automated elasticityMulti-site deploymentHigh availability & disaster recovery MonitoringLicense managementIntelligent placementCentralized loggingSecurity

200+ IBM and 3rd party patterns including:Portal

BPMCognosDataPowerMobile

WASDB2OracleMQIIB / Message Broker

+ any Red Hat/AIX/Windows software

Seamlessly deploy & move workloads between on & off-premises without change:PureApplication SystemPureApplication ServicePureApplication Software

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Accelerate New Business Initiatives with PureApplication

Hybrid

Deploy applications anywhere seamlessly

Create applications once and deploy between on-premises and off-premises without change using Patterns.

Faster

Accelerate Application Delivery

Deploy apps into test and/or production in minutes, not months. BlueShield of California is able to grow or add capacity in minutes and deploy new applications within an hour.

Open

Adopt open technologies with enterprise strength management

Easily integrate emerging technologies such as Docker into your enterprise environment and integrate existing middleware, applications and databases.

Lower Cost

Automate and Simplify

Clients can achieve savings up to 70%. IBM GTS is saving 35 -50% in just labor costs, and hardware consolidation brings even higher savings.

Less Risk

Automate with Patterns to minimize errors

Leverage Patterns and built-in automation for faster, repeatable and reliable deployments.

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2015

On a Pre-Integrated SystemPOWER or x86

On Your Own InfrastructureBring your own hardware

On SoftLayerAvailable in SoftLayer data centers worldwide

A hybrid cloud application platform for cloud enabling applications and middleware with enterprise grade qualities of service

Off-Premises On-PremisesOn-Premises

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PureApplication Usage Experience

Setup Experience(from first login)

Common Pattern Deploy Experience

Systems Management

Workload Admin(Customer)

Workload Admin(Customer)

Workload Admin(Customer)

System Admin(Customer)

Several Teams(Customer)

Several Teams(Customer)

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IBM BPM Pattern

16

*Pattern Refreshed January 2015

Announced

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IBM BPM Pattern.Next with Embedded DB2

Process Center and Process Server default templates include:

DB2 HADR

Two custom nodes with 3-cluster topology

Automatic Scaling Policies

Mini View

Standard View

Reduce BPM deployment time from weeks to 90 minutes!

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IBM Business Monitor Pattern

18

*Available as a service offering

Announced

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IBM ODM Pattern

Virtual Appliance

Metadata

ApplicationServer

Virtual Appliance

Metadata

ApplicationServer

Virtual Appliance

Metadata

HTTPServer

Virtual System Pattern

Metadata

vSys Pattern EnginevSys Pattern Engine

Softwareapplication

SLA policies

Virtual Application Pattern

Maestro Deployment FrameworkMaestro Deployment Framework

OS ImageOperatingsystem

Softwareapplication

SLA policies

Maestro Deployment FrameworkMaestro Deployment Framework

System Topology Pattern

SLA policies

Choice of OS Image

HTTP Server SW Pkg

ApplicationServer SW

Pkg

ApplicationServer SW

Pkg

Past Current Planned for Future

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Smarter Process IBM Bluemix services

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What is Bluemix?

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Bluemix is an open-standard, cloud-based platform for building, managing,and running applications of all types (web, mobile, big data, new smart devices, and so on).

Bluemix is an open-standard, cloud-based platform for building, managing,and running applications of all types (web, mobile, big data, new smart devices, and so on).

Go Live in SecondsThe developer can choose any language runtime or bring their own. Zero to production in one command.

DevOpsDevelopment, monitoring, deployment, and logging tools allow the developer to run the entire application.

APIs and ServicesA catalog of IBM, third party, and open source API services allow the developer to stitch an application together in minutes.

On-Prem IntegrationBuild hybrid environments. Connect to on-premise assets plus other public and private clouds.

Flexible Pricing Sign up in minutes. Pay as you go and subscription models offer choice and flexibility.

Layered SecurityIBM secures the platform and infrastructure and provides you with the tools to secure your apps.

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Design Point for Smarter Process Bluemix Services

• Smarter Process Bluemix Services are designed as “bite-sized” capabilities from the integrated suite

• Self-service and pay-as-you-go model

• Designed to be included in applications that need workflow or rules capabilities

• REST API to access that can compliment an existing implementation of BPM or ODM

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Workflow Service

Enables developers to easily create stateful workflows orchestrating people and services to create rich new mobile and web apps, or extend existing ones, using an agile development approach

Familiar Environment for AuthoringWrite your compositions in a proper subset of JavaScript, with option for visual representation.

Differentiators

Lightweight, elastic runtime – Elastic, multi-tenant runtime executing in Softlayer and offered in BlueMix as a service

Secure OAuth Composition – Securely compose REST services from BlueMix and outside providers and seamlessly manage authorizations.

Agile Development Pipeline – Easily evolve your workflows based on insight into their behavior, bridging the gap between development and operations

REST-centric Composition

Robust Cloud Workflow ServicesEnables resilient, long-running, stateful, (a)synchronous compositions, allowing developers to create, run and manage their workflows in the cloud.

Flexible Business Changes

Developers can quickly and flexibly control and update workflow logic, enabling easier change to business policy.

Seamlessly consumes and provides REST services in service-rich BlueMix cloud environment.

Workflow

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A Hello World Workflow

// Wait for a GET invocation at the ‘hi' endpoint.start = RECEIVEGET(null, 'hi');

// Reply back to the GET invocation.reply = REPLYGET(start, 'hi', 'Hi there, please come back.');

// Wait for a GET invocation at the ‘back' endpoint.waitForComeback = RECEIVEGET(reply, 'back');

// Reply back to the GET invocation.comeback = REPLYGET(waitForComeback, 'back', 'Good bye.');

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Use Cases

• Utilize Workflow when Mobile / Web app needs to:• Invoke multiple services that return responses at different times• Interact with users who respond three days later• Correlate multiple responses and combine their results

BankingBanking

• Loan Pre-Approval• Fraud Monitoring

Banking Travel

Loan Pre-approval

Fraud Monitoring

Loyalty / Rewards

Underwriting Risk Assessment

Loyalty / Rewards

RetailInsurance

Cross-sell / Upsell

Customer Voting App

Loyalty / Rewards

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Sample Scenarios

On-boarding Approval Process

Cross Industry

7

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Rules

a Smarter Process high value serviceEnables developers to spend less time recoding and testing when the business policy changes. This is made possible because the service separates the business logic from the application logic.

Familiar Environment for AuthoringDevelopers can download an Eclipse based authoring tool and author rules in a familiar user-friendly environment.

Separate Business Logic

Business logic is authored separately from the application which enables easier change in business policy / logic and codified capture of business policies, practices and regulations..

Business logic is easily expressed with business rules to automate decisions with the fidelity of a subject matter expert.

Bridge Business Users and Developers

Deploy Versioned Business Logic

Multiple versions of the Business logic can be tested and deployed in the same Rules Service. Switching, upgrading, sharing business logic across applications has never been easier.

Business Rules service

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Developing and deploying applications using the Business Rules service

IBM Bluemix

One app

Another app

Business Rules service instance

Author business rules with Rule Designer plug-ins for Eclipse

Deploy business rules

Develop and push app code

Call the service

Users access apps from their devices

Non-Bluemix apps can call the service too

Call the service

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IBM BPM on Cloud SaaS

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Cloud as a growth engine for businessCloud as a growth engine for business

Public Cloud

Quicker time to value Removes CAPEX

inhibitors Reduces IT dependency Eliminates server setup

and administration Subscription consumption

Quicker time to value Removes CAPEX

inhibitors Reduces IT dependency Eliminates server setup

and administration Subscription consumption

IBM BPM on Cloud

Get started with business process improvement quickly with a ready-to-use, cloud-based environment for process design, execution, monitoring, and optimization

Get started with business process improvement quickly with a ready-to-use, cloud-based environment for process design, execution, monitoring, and optimization

Speed.

Revolutionize how you discover, document and collaborate business processes & decisions

Revolutionize how you discover, document and collaborate business processes & decisions

Empowerment. Economics.

Smarter Process SaaS Business Applications

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Process Center

Developmentenvironment

Runenvironment

IPSec VPN

Testenvironment

HTTPS

Corporate Network

or Cloud APIs• Run Production HA cluster

• DB2 HADR cluster

User per Month Subscription plans Subscription includes BPM software + IBM Cloud infrastructure + management services

Named User and Concurrent User subscriptions available

User – is anyone with access to the BPM on Cloud service. This includes authors/designer, testers, administrators, end users, API call

BPM cloud environment that is secure and scalable Full capabilities of IBM BPM compatible with BPM Express, Standard, and Advanced

100% portable process assets with IBM BPM licensed product

BPM on Cloud for US Federal available New

Process Server Process Server

IBM BPM on Cloud

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IBM BPM on Cloud Operation and Support Model

BPM on Cloud service• BPM environment• Cloud infrastructure• Optimized Configuration• HA production environment• HA data tier

Process Application• Built by the client, business

partner, or IBM Services

Layers of a typical cloud service Operation & Support Model

Client managed• Process application deployment and

governance• Self service user administration

(managing users and roles)

IBM managed • Provisioned within 24 hours• 24/7 customer support• Included in the cost• SLA on availability• DR daily backups, recovery• Full BPM product support• New BPM version updates • Operational team assists with

• On-boarding• Monitoring performance & availability• System tuning• VPN configuration• SSO, User Synch configuration• Database connections• Troubleshooting issues

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Popular Use Cases for BPM on Cloud

Pilot project

Proving the business value

Try out a newer version of IBM BPM for short period of time

Hybrid cloud development

As a development environment for IBM BPM

Get started fast during IBM BPM installation in parallel

Instead of their own IBM BPM installation

Prefer Cloud solutions to IBM BPM Licensed product

Organizations with small or no IT department

As a target for clients struggling with their own IBM BPM infrastructure

Urgency for implementation

Embedded as the platform for a managed cloud solution

Partners wanting to create a cloud service on top of BPM on Cloud

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India

ChinaTokyo

Hong Kong

Singapore

Melbourne

Seattle

San Jose

Los Angeles

Mexico City

Denver

Chicago

Dallas

Houston

TorontoMontreal

BRAZIL

New York City

Washington D.C.

Miami

London Frankfurt

Amsterdam

Paris

Sydney

Atlanta

Data center and Point of Presence

New Data centers planned for 2015

Network Point of PresenceBPM on Cloud todayBPM

BPM

BPM

Currently hosted in nine (9) Data Center LocationsCurrently hosted in nine (9) Data Center Locations

http://www-03.ibm.com/press/us/en/pressrelease/42956.wsshttp://www-03.ibm.com/press/us/en/pressrelease/42956.wss

BPMBPM

BPM

BPM

BPM

BPM

Available in any SoftLayer Data Center

NewNew

BPMNew

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Each client has their own BPM on Cloud instance Each client has their own BPM on Cloud instance

Each client has a separate BPM instance

Private BPM software, virtual machines, data

Shared hardware and network

Third-party hosted and operated

Client SiteClient

data center

Managed IT Hosted private cloudManaged private cloud

Client

Shared cloud services

Client A Client B

Public cloud services

A

Users

B

Client Site/Private Public CloudHybrid

IT is provided “as a service,” over an intranet, within the client and behind the firewall

IT activities / functions are provided “as a service,” over the Internet

Third-party operated

IBM BPM on Cloud

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IBM BPM on Cloud Network Topology

Developmentenvironment

Tenant 1 VLAN

Proxy/Balancer

WebSEALAuthentication and

Authorization Servers

Operations and Platform Services Cluster

WebSEAL

ISAM EAI Authentication serverTFIM for SAML FederationsISAM Policy DirectorISAM Authorization Server TDS

Process Center

Run Clusterenvironment

Testenvironment

DataCluster

Process Server Process Server

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Typical Customer Configuration

IPSec VPNor

SSL

Private Subnet

OtherInstance

Public Subnet

HTTPS

HTTPS

Cloud APIs

Systems of Record

Corporate Network

Process Center

Run HA Clusterenvironment

Testenvironment

Encrypted DataCluster

Process Server Process Server

Developmentenvironment

DB2HADR

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BPM on Cloud SaaS Portal

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Accelerators and Tutorials

Accelerator content

Self-learning tutorials and Accelerator content to provide a starting point for process designers that are new to IBM BPM and the cloud

1. (Banking) Mobile Bank Deposits

2. (Insurance) Claims Subrogation

3. (Healthcare) Discharge Readiness Planning

4. (Healthcare) Claims Eligibility & Routing

5. (Pharma / Life Sciences) Promotional Spend Compliance

6. (Retail) Vendor On-boarding

7. (Retail) Vendor Trade Fund Management

8. (Insurance) Life Insurance New Business

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BPM on Cloud SaaS Admin

User Profile ManagementUser Profile Management

Configuration and Troubleshooting AdminConfiguration and Troubleshooting Admin

User & Group ManagementUser & Group Management

Usage ReportsUsage Reports

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Try it out for yourself with 30 day trial

Design, test and run process applications

Access to full capabilities of IBM BPM on Cloud except BPM Admin, VPN, SSO

For more information: [email protected]

Sign up now at www.bpm.ibmcloud.com

Page 41: IBM BPM off prem options

Fuel the front and back office

Rapidly develop new Cloud applications

Accelerate existing applications to the Cloud

CreateCreate ConsumeConsume

License ……. Application ……. Idea ……. Customers

Bring your own

100+100+ SaaS SaaS ApplicationsApplications

Easily provision new infrastructure

Patterns Bluemix ServicesHosted SaaS

OfferingsTraditional / Appliances

IBM – Value Across Cloud Continuum

2

Page 42: IBM BPM off prem options

Key Smarter Process Cloud Sessions

Session ID/Time Title

2423What's Next for Business Processes in the Era of Mobile, Cloud, Big Data and Analytics

Expo center BPM on Cloud Demo in the BPM/ODM Engagement center 12pm, Wed 10:40am

2052 Easily Compose REST, Push and OAuth into Stateful Workflows in Bluemix

5007 IBM Business Process Manager on Cloud Customer feedback Roundtable

5433Delivering and Extending the Smarter Process Value Proposition Using Bluemix Services

6759 Drive Innovation with BPM on Cloud process applications

6826 Collaborative App Builder for Business with the new Blueworks Live Runtime

6808From Process Design to Go-Live in Twenty Minutes with the Simple Process Accelerator

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Q&A

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Meet other clients and learn about Expert Access Services for on-demand enablement and consulting on development, migration and infrastructure topics.

Wednesday, February 25, 2PM-3PM Jasmine H, floor 3, Mandalay Bay

Please RSVP to La Donna Quinn – [email protected] show this invitation on your Smartphone at the reception entrance, or print and

bring with you to gain entrance.

Page 45: IBM BPM off prem options

Notices and DisclaimersCopyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM.

Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided.

Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice.

Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary.

References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business.

Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation.

It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law.

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Notices and Disclaimers (con’t)

Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right.

•IBM, the IBM logo, ibm.com, Bluemix, Blueworks Live, CICS, Clearcase, DOORS®, Enterprise Document Management System™, Global Business Services ®, Global Technology Services ®, Information on Demand, ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower, PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®, pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, SoDA, SPSS, StoredIQ, Tivoli®, Trusteer®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml.

Page 47: IBM BPM off prem options

Thank YouYour Feedback is

Important!

Access the InterConnect 2015 Conference CONNECT Attendee Portal to complete your session surveys from your smartphone,

laptop or conference kiosk.

Page 48: IBM BPM off prem options

Range of Deployment Options To Best Fit Your Business Needs

SimplicityFlexibility Setup & Management

Tim

e t

o V

alu

eSlo

wer

Fast

er

Tota

l C

ost

of

Ow

ners

hip

Hig

her

Low

er

BPM, ODM, MonitorPatterns

BPM on Cloud

Bluemix

Rules as a ServiceWorkflow as a Service

Roll your own Smarter Process solution

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Blueworks Live Statistics:

900 customers

50,000 users

Eight of the top 20 global banks (excluding China)

Seven of the top 20 global insurance companies

Seven of the top 20 global retailers

One million processes have been modeled in Blueworks Live