TBR TECHNOLOGY BUSINESS RESEARCH, INC. TBR’s BI Professional Services Vendor Benchmark Highlights and Outlook IBM and everyone else: How and when will BI services vendors dethrone IBM — or even start to catch up? Technology Business Research (TBR) Quarterly Webinar Series Oct. 9, 2014
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IBM and everyone else: How and when will BI services vendors dethrone IBM
According to TBR research, the business intelligence (BI) services market is growing 12% to 14% per year, and IBM is dominating the market. However, as software vendors transition from offering services to supporting clients, IT services vendors are bringing solutions to market aggressively and are expected to far exceed that growth rate.
TBR invites you to view a webinar that originally aired on Thursday, Oct. 9, 2014, to discuss the findings in its most recent Business Intelligence Services Vendor Benchmark, including what is causing this growth, which service lines in the BI services space are growing the fastest and how vendors can improve go-to-market strategies to pursue opportunities in the market. This webinar focuses on the business models, strategies and performance metrics of BI services vendors to deliver actionable insights that enable attendees to make more informed business decisions. The webinar will help decision makers evaluate the viability of their go-to-market strategy and identify weaknesses that should be addressed by noting expectations of vendors in their market.
Principal Analyst Patrick Heffernan, Principal Analyst Matt Healey and Analyst Jennifer Hamel shared their insights into BI services vendors’ behaviors and opportunity in the market. They then fielded questions from the audience.
Questions for discussion included: • Why does IBM dominate the BI services space? • Can any other vendors take market share, and if yes, how? • What differentiates non-IBM BI services vendors from each other? • Within the BI service lines, which vendors lead and why?
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Transcript
TBR
T EC H N O LO G Y B U S I N ES S R ES EAR C H , I N C .
TBR’s BI Professional Services Vendor Benchmark Highlights and Outlook
IBM and everyone else: How and when will BI services vendors dethrone IBM — or even start to catch up? Technology Business Research (TBR) Quarterly Webinar Series
HARDWARE-CENTRIC VENDORS' 1Q14 ESTIMATED BI PROFESSIONAL SERVICES REVENUE,
PROFITABILITY AND YTY REVENUE GROWTH
TBR
1Q14 Average Operating Margin = 15.4%
SOURCE: TBR ESTIMATES AND COMPANY DATA
1Q14 Average BI YTY Revenue Growth = 16.9%
NOTE: SPHERE SIZE REFLECTS VOLUME OF REVENUE.
Hardware-centric vendors build BI services portfolios to add value to infrastructure engagements, spurring short-term growth
Despite a similar infrastructure legacy to IBM and investment in IP-based platforms, hardware-centric vendors still rely on BI software alliances such as
SAP and Microsoft to remain viable in the BI services space.
Hardware-centric Vendors’ BI Services Revenue Growth and Profit
BI Professional Services Vendor Benchmark Highlights and Outlook: Vendor Landscape
• Business Intelligence Professional Services Vendor Benchmark
• Covered Vendors:
Use of acquisitions to gain expertise in niche verticals and expand local market presence
Assess how vendors are leveraging acquisitions to build BI expertise in niche verticals and/or expand local market presence. Compare and contrast vendors’ use of acquisitions versus alliances and cross-training employees.
Hitachi HP IBM Infosys Microsoft Oracle PwC SAP SAS TCS
C&SI vendors’ expansion of ADM services capabilities and resulting impact on India-centric vendors’ market share
Examine how consulting-led vendors are broadening application development and managed services capabilities to build end-to-end BI professional services portfolios. Assess how increased leverage of low-cost delivery resources by high-value C&SI vendors impacts the ability of India-centric vendors to differentiate in BI services.
Positioning for increased demand in Europe as clients start to move beyond cost takeout to more discretionary projects
Assess how vendors are adapting portfolios and resource management strategies to target the maturing BI services market in Europe. Compare and contrast go-to-market and investment strategies in Europe versus those of the early adopting U.S.
Vendors look to maintain and develop BI services market positions by expanding portfolios and delivery capabilities
BI Professional Services Vendor Benchmark Highlights and Outlook: 3Q14 Research Outlook
TBR Professional Services Practice Syndicated Coverage
*Semiannual publication
TBR
T EC H N O LO G Y B U S I N ES S R ES EAR C H , I N C .
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