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Engineering Manager, Icom America.“There is very little improvement that can
be made on this fundamental over-the-
air technology today.”
Icom engineers recently faced a
daunting task when they went to work
on a new signaling system to replace
MDC 1200. How do you improve on an
incredible success story?
“MDC 1200 is probably the most
popular signaling system in the world
and for good reason – it really
works,” said Gibbs. “But
MDC 1200 is missing modern
features, most notably AVL
[automatic vehicle location] and text messaging.” In addition, the M
1200 system has a xed set of c
mands and is not expandable
customizable, he added.
The demand for vehicle location
a big driver behind Icom’s sign
improvements. Knowing the locatio
assets is the key to eet managem
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Brian TobinParts Specialist
Meet Your Icom Team Continued from page 1 Improvements in PassPort®
Protocol Facilitate
roaming between networked sites. The
built-in receive signal strength indicator
(RSSI) enables seamless roaming. The
radios still offer operation in the basic
LTR® and conventional modes.
Individual Selective Call (MIN call)
allows private call between individual
members within a eet. Primary
Talk Group (all call) allows individual
users to call all groups in the eet. Other
PassPort® features include positive
system management and access con-
trol, short message service, telephone
interconnect and voice mail capability.
PassPort® 4.0 expands on those
features, allowing a user or system
operator to modify a radio system’s critical communications in concert with
planning for emergencies. A priority
access level may be granted to any
PassPort® 4.0 radio, giving higher priority
radios access to available channels
over lower priority radios.
“This type of radio system cus-
tomization is what separates land mobile
radio systems from the cellular network,”
Lougee said. “In an emergency situation,
cellular networks normally become
jammed with call trafc and will beunusable. Priority access ensures that
the ofcials and ofcers in charge are
able to coordinate vital operations.”
Some emergencies are not subject to
planning, such as, if a worker or ofcer
becomes ill or injured in the eld. A
cell phone may be useless to someone
unable to dial a number or to speak.
That is where the emergency declaration
becomes so important. The PassP
4.0 radio is able to immedia
declare an emergency at the pres
a button, speeding the process
bringing help.
“A radio system going ofine
have many unappealing consequenc
Lougee said. “For a factory tryin
maintain a level of productivity, it c
mean a loss of revenue. And it c
mean a life-threatening situation fo
ofcer trying to communicate with
ghters or for a worker switching tr
in the rail yard.” To this end, PassP
4.0 offers home channel backup.
Operators and users who man
PassPort® “classic” systems may
grade existing systems to
advantage of the enhanced PassP
4.0 features. PassPort® 4.0 and
original PassPort®, both operate
Trident Micro Systems’ NTS d
network in the VHF, 217-222 M
UHF, 700 MHz, 800 MHz and 900
frequency bands. And each haveability to cross-band digital audio.
Passport® 2.8 & 4.0 is available
a rmware upgrade on all new ra
before they are shipped. Softw
upgrades in the eld are not poss
Similar to the AES upgrades for
the choice of PassPort® version sh
be indicated upon order. Icom will
PassPort® to the radio before it ship
Brian Tobin has supported our dealers
as Icom America’s Parts Specialist for
two years, answering phone calls from
dealers and end-users, entering orders and
generally making sure things run smoothly
for the Parts Department. He also works
in conjunction with the Export Team to
provide their customers the repair parts they
need, in addition to processing warranty
claims and orders going to home company
to rejuvenate our stock.
To decrease the inconvenience ofbackorders, Brian maintains excellent stock
levels on commonly used items. One of
Brian’s most important tasks is maintaining
Icom’s parts price list (approximately 15,000
parts!), as well as updating part numbers in
AS400 to ease the ordering process.
“I don’t think they truly understand how
many different parts we have on hand on
a constant basis. At any given time our
department holds between 11,000 and
12,000 parts. We support parts for radios in
every division and can supply parts for almost
every radio Icom has sold in the U.S. market,”
said Bryan, when asked what message he
would most like to relate to dealers.
Pre-Icom, Brian held a wide range of
positions; from working in customer service
for G.I. Joes, a librarian at a law rm in
Seattle, and even worked at a family fun
center in Issaquah called Illusionz Magical
Entertainment Center.
Asked the age-old “What is the most
“rewarding” aspect of your job?” Brian replied
that it was as simple as hearing how happy
end-users are when they hear we still carry
repair parts for old radios.
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ianewsContinued from page 1 Enhanced MDC Brings GPS
Location, Texting to Icom Radio
reduced operating costs and reduced
liability for companies. For example,
insurance companies are demanding
that school buses have AVL to ensure
the safety of the children. To be efcient,
taxicab companies and delivery services
cannot be wondering about the location
of their eets.
The result of this engineering effort,
Enhanced MDC (EMDC), integrates GPS
automatic vehicle location and automatic
personnel location with all of the featuresof MDC 1200 that users have grown to
depend on. Increased functionality, such
as free-form short text messaging of up
to 48 characters, remote diagnostics, are
also now available. EMDC will be offered
initially in Icom’s IC-F70 series portable
and IC-F1721 series mobile radios.
The integration of GPS into the
signaling function also eliminates the
need for external modems, data-only
radios, data-only channels or the
requirement to replace an entire eet ofradios and infrastructure.
“Many existing signaling solutions
have used separate radios on a separate
data channel for AVL,” Gibbs said. “But
this doubles the radio cost and requires
purchasing from the FCC another
channel that may not even be available
in congested urban environments.”
Another important step with EM
Icom radios can now interface
dispatch software and to map
programs. “AVL is a lot more than
sending GPS information. To be us
GPS latitude and longitude informa
needs to be plotted on a map that
user can understand,” Gibbs said.Urban environments often req
street maps as the primary displa
useful feature in this case is add
location. But search and rescue o
ations also require a topographic
to plot AVL and automatic perso
location where a GPS microphon
used with a portable radio.
“EMDC is designed to interface
multiple mapping vendors to provide
best solution for a particular applicat
Gibbs said. “And it can also si
taneously interface to multiple map
programs so that the user can use mu
views and get the best results.”
HM-170GP
Microphone
Accessory of the Month
This microphone has outstanding
protection against dust and water that
is equivalent to IP57. The microphone
can withstand submersion in 1m depth
of water for up to 30 mins and has dust-
tight construction that prevents the
ingress of dust.
• Improved speaker audio quality
and loudness
• Includes high performance GPS receiver
• Works with F70/F80 series
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Other signaling solutions, suchas BIIS and FleetSync™, requirethe replacement of every radio in anMDC-1200 eet, even though all thatmay be needed is the addition ofnew features to only a few radios. For
example, AVL and text messaging maybe needed only in the supervisors’ orcommanders’ vehicles.
Icom decided to go a different routeand designed EMDC so that existingMDC 1200 radios are not left obsolete.
“From the user’s point of view, itis just the addition of new features, an incremental change. From thesystem view, it is a major improve-