I NSTANT M ESSAGING Presented By : Sana Riaz Roll no:F1F12MCOM0185.

INSTANT MESSAGING

Presented By :

Sana Riaz

Roll no:F1F12MCOM0185

DEFINITION

Instant messaging (IM) is a form of online communication that allows real-time (or close to real-time) interaction through personal computers or mobile computing devices. Users can exchange messages privately, similar to email or join the group conversation,

HISTORY

o First real instant messaging program was developed in 1987.

o In 1996, Israeli Software firm named Mirabilis launched ICQ,

o In 1997, AOL released AOL Instant Messenger (AIM)

o By 1998, AOL has purchased Mirabilis.o Appearance of new networks like Yahoo and MSN

WHO’S DOING IT?1. Large and growing numbers of teens

2. today’s and tomorrow’s college students

3. colleges and universities are adding IM to campus functions

4. Some institutional libraries have set up online reference desks with IM applications

How does it work? Log In with customer ID Able to send messages Basic formatting of text Addition of multimedia files Message is sent

STAGES FOR SUCCESSFULL INSTANT MESSAGING

PLANNING

•Are you asking something?•Are you responding to someone

WTITING

•Informal with friends•formal in business

COMPLETING

•Quickly scan each message.•Simply press the send button.

INSTANT MESSAGING FEATURES

Sharing Web links Sharing videos Video chat Text chat Conference Mobile capabilities Sharing files Sharing images Chat history log Interoperability with other IM networks

HOW DOES IM DIFFER FROM EMAIL?

Fundamentally, the difference between IM and email is the notion of presence. This means that users of the IM system are aware that other users have logged in and are willing to accept messages. Unlike email, IM content can only be sent to users who are logged in to the system and accepting messages. If users are not logged in, others do not have the ability to send them messages.

DIFFERENT KINDS OF IM: IRC (Internet Relay Chat) is

granddaddy of IM—introduced in 1988

AOL Instant Messenger (AIM) is, by far, the most widely used IM service

Yahoo and MSN also offer messaging services .

Skype Facebook Google Talk is new player .

BENEFITS OF INSTANT MESSAGING:

Connect Team Members Break Down Barriers Saving cost . Save travel time. Wide availability. Enhanced collaboration. Information archieving. Employee satisfaction. Rapid response.

THREATS AND SECURITY ISSUES

Hijacking Denial of Service Identity theft Information leaks. Worms, viruses, etc.

LEGAL ISSUE:

The scandal had started when Pakistani-American businessman Mansoor Ijaz claimed last year of having received a message from Haqqani to deliver a confidential memo to Admiral Mike Mullen, regarding a possible military takeover.

INSTANT MESSAGING STATS:

While texting:32% of 15-24 year olds

also watch TV18% also listen to music10% browse the internet6% also are reading

70% of 15-24 year olds say they could not live without their mobile phone

TIPS FOR USING INSTANT MESSAGING FOR BUSINESS

Keep your instant messages simple Organize your contact lists. Be aware of virus and security risks. Don’t Share personal data or information Don’t Allow excessive personal messaging at work. Don’t Confuse your contacts with a misleading Don’t use instant messaging to communicate confidential

or sensitive information user name.

CONCLUSION

Actually it is a unique tool of communication that affects everyone differently depending upon the personality and social nature.