Presented By Vinay Chembil 29 Namrata Hire 52 Neha Jagare 60 Kishor Nikam 107
INTRODUCTION Indian multinational non-alcoholic beverages company
Headquartered in Kolkata, West Bengal, India
Subsidiary of Tata Group
STRATEGY Big Ambition
Come a long way
Going Global
Focus on Product Innovation Building Global Brands Success in new channels and more countries Greater efficiency
1964
• Tata creates alliance with India Tea giant James Finlay to form Tata Finlay
1976
• Tata takes over the production and marketing of James Finlay
1983
• Tata Tea is born, James Finlay is bought out
1991
• Tata Tea enters brands business
1993
• JV with Allied Lyons plc, Tata Tetley established
2000
• Tata Tea acquires Tetley Group Ltd.
HISTORY
CONTD.2005
• Tetley Group acquires Good Earth, USA
2006
• Group Acquires 8 O’Clock Coffee, USA• Tetley Group Acquires Jemca, in Czech Republic• Tetley Group acquires 33% share in Joekels Tea, South Africa
2007
• Investment in Mount Everest Mineral Water (MEMW) which owns the Himalayan Water Brand
2012
• JV with Starbucks• 8 O’Clock signs agreement with Green Mountain Coffee Roasters Inc.
BRANDS Tetley
Tata Tea
Good Earth
Eight O’Clock Coffee
Himalayan
Tata Gluco Plus
Tata Starbucks
Grand
Vitax
Jemca
Tata Coffee
Laagar
Tata Water Plus
DOMESTIC BUSINESS
Manufactures 70 million kilograms of tea in India
Controls 54 tea estates in India and Shri Lanka
Largest manufacturer of Assam Tea and Darjeeling Tea
Second-largest manufacturer of Ceylon Tea
CONTD. Five brands in India
Tata Tea Tetley Kanan Devan Chakra Gold Gemini
100% export –oriented unit manufacturing instant tea in Munnar, Kerala
SWOTANALYSIS
Strength Weaknesses Opportunities Threats
One of the larges Tea Companies
Technological Effectiveness
Unexplored Rural Market
Strong presence of regional competitors
Brand Loyalty Competitive Pricing
Distribution Channels
Indian Flavours for Indian Taste
Buds
Advertising Strategy
GLOBAL PRESENCE Flagship brand Tetley
65% of revenue comes from overseas market
Europe and West Asia contributes to about 30-34% of total revenues
In the coffee segment Canada, Australia and America fares well than European Market
Tata coffee exports green well as high quality premium beans to number of regions
GLOBAL OPERATIONSThree primary focused business units, each headed by a Regional
President
Responsible for their own p & l ,Balance sheet and business plan
Linked by common capabilities, culture and global strategy
Regions are consumer driven and market focused
Senior management team is responsible for setting and driving global strategy
TATA GLOBAL BEVERAGES AT U.K Tetley was 1st to introduce the tea bag in U.K in 1953
Tata Global Beverages acquired Tetley group in 2000 at £271 million leveraged buyout
Employee base around:695(excluding at plantation owners)
2nd biggest selling tea brand in U.K
TEA TIME Afternoon “cuppa” remains staple of most of people’s diet in U.K
Over 85% households drink tea
Tea accounts 1/3rd of all drinks consumed in U.K
There is keen competition in the “Brand Driven tea catagory”
MARKET SHARE
27
2413
11
6
19
Percentage market Share
Tetley
PG Tips
Premier Food
Associated British Food
Betty's & Taylor's
all others
Keeping Tetley foremost in the consumers mind is core strategy
Multi media campaigns are used
Tetley is also exploring social media to achieve customer engagement
Using social media provides cost effective way to keep in touch with the consumers
Facebook page : “Tetley Teafolk”
Innovative campaigns like Tetley’s Farmers First Hand
Strengths1.Wide Variety Of non-alcoholic beverages2.Continuous innovation3.Consumer oriented4.Good quality of product5.Wider product offering
Weakness1.Technological effectiveness2. Cost control
Opportunities
1.The tea trend in UK 2.Compettive position in UK3.Adapting to market demands
Threats
1.The changing trend in consumer needs e.g. black tea to green tea2.Competitors like PG Tips3.Other beverages as substitutes
SWOTANALYSIS
Technological 1.Innovative customized approach2.Flavored teas
poitical Fair tradeApproach is positive
legal Labor lawsEnvironmental laws
social Tea as important beverageHealth benefitsPESTLE
ANALYSIS
FIVE FORCE THEORY
Threat from new entrants1.Product
innovations in market
2.New variety of beverages like
tamarind teas ,fruit flavored beverages
are may gain popularity
Bargaining power of buyers
1.Ease to buy from variety of sources
2.Online comparing and buying
Suppliers Bargaining Power1.Low switching
cost
Substitutes1.Soft drinks2.Fever tree ginger3.Lemongrass tonic
Competitors1.PG Tips2.Premier Food3.Associated British Food4.Betty’s & Taylor’s
WINNING MOMENTS IN 2013-14
1.India - tea : strong branded tea topline sales performance versus in a slowing market.
2.Australia : Significant bottom-line improvement continues.
3.USA : continuing improvement in profitability of Eight O’Clock coffee
4.USA & Canada : Eight O’Clock coffee K-cups
& Tetley Tassimo discs make excellent headway.
CONTD.
5.India : “Starbucks – a Tata Alliance” expands to 27 stores till
date. Expands to Pune during the quarter. Excellent reception by
consumers.
6.UK – strong performance by Teapigs - Super Premium Brand
7.Strong performance in France and Czech Republic
8.Tetley launch in Kuwait has done exceptionally well.
CONTD.
10.Water vertical in India significantly improves performance.
11.India - coffee : good performance by plantations.
12.Associate tea plantation companies in India : very good
performance
13.Cost interventions result in significant savings.
SUSTAINABILITY INITIATIVES Tata Global Beverages is a leader in CDLI (climate disclosure leadership index) India 2013. Reduction of carbon intensity by 22% in the past 2 years. We are ranked 1st in the consumer Staples sector and 6th overall.
Tata Global Beverages joins the India Sustainability tea programme. – Pilot projects identified .
Partnership with Rainforest Alliance makes good progress.
AWARDS
TGB ranks 2nd for transparency in corporate reporting in
emerging markets. – Ranking by Transparency International
Eaglescliffe tea packaging factory in the UK awarded Cranfield
judges award at best factory awards in UK – celebrating
manufacturing excellence
TGB leads in carbon footprint measurement – obtains
certification from BSI (British Standard Institution)
RECOMMENDATIONS Exploiting Rural markets
Differentiation on the basis of quality
Tea houses in tea consuming countries
Promotion of Tata Global beverages products at Starbucks
Promoting products like iced tea in countries where soft drinks are
consumed
Forming JVs with competitors