I-394 MnPASS Express Lanes Project Update Guidestar Board Meeting September 7th, 2005.

I-394 MnPASS Express Lanes

Project UpdateGuidestar Board MeetingGuidestar Board Meeting

September 7th, 2005September 7th, 2005

Project Update• Customer Service Center– Opened April 11th

• MnPASS Express Lane– Opened May 16th

What is Working

• Dynamic Pricing– Speeds are being maintained– Transit reports no impact on operations

• Enforcement– Very low violation rate– Technology aiding in enforcement

• Access points– Relatively low violation of striping

• Customer Service– Satisfaction with usability of system and reasonable

pricing

Operations Changes

• Hours changed for Diamond Lane– Changed on June 9th – AM: Tolled Eastbound 6 AM to 10 AM– PM: Tolled Westbound 2 PM to 7 PM– Reversible road section always tolled for SOVs

• Auxiliary lane construction– Westbound from Hwy 100 to Hwy 169– Two lane exit to Hwy 169/General Mills– Started August 22nd, complete late November

Transponder Leases

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

Opening Day

Tolled Trips per Week

-2,0004,0006,0008,000

10,00012,00014,00016,00018,00020,000

May

16t

h

May

30t

h

June

13t

h

June

27t

h

July

11th

July

25th

Aug 8

th

Aug 2

2nd

Average Toll Paid by Week

$-

$0.10

$0.20

$0.30

$0.40

$0.50

$0.60

$0.70

$0.80

$0.90

May

16t

h

May

30t

h

June

13t

h

June

27t

h

July

11th

July

25th

Aug 8

th

Aug 2

2nd

Weekly Tolls Collected

$-

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

May

16t

h

May

30t

h

June

13t

h

June

27t

h

July

11th

July

25th

Aug 8

th

Aug 2

2nd

Enforcement• Violations

– HOV violations very low– Double white line violation rate

is very low– “No violation” stops a challenge– Traffic flow not being impacted– Enforcing/assisting other events

• Technology is key– Mobile readers a first– Beacons a deterrent

Customer Response• Favorable feedback from customers• Transponder leases

– Leasing 92 per week since beginning of July– 1% account cancellation rate

• 90% of sign ups are web based• Most frequent customer interaction:

– “What’s my PIN number?”

Next Steps• Finish westbound auxiliary lane

• Continue to market the system to new users

• Data collection for Evaluation

• Winter Operations

How to Subscribe• Online

– www.mnpass.net

• By phone – 1-866-397-4334

• In person – Customer Service Center, 2055 N. Lilac

Drive, Golden Valley

Questions and More InformationVisit www.mnpass.net

Contact Nick Thompson, Project Manager

651-634-5310

[email protected]