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Integrated Communication Solution Integrated Communication Solution -Corporate Desktop & Mobile Email Solution -Multi-location Free Intercom with Call Follow Me -Website to Phone Free Calls, Skype to PBX calls -Instant Messenger Service on Corporate LAN - Multi-Site Video Conferencing & Digital Fax Solution | Increase Communication Efficiency | Save on Multi-branch office Calls | | Strengthen Internal Management | Improve Corporate Image | Proposal to DESOPADEC For Deployment of a Multi- Office Integrated Communication Solution with Mobile Email & Automatic Call Recording IP PABX
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Hyper Com Biz Pbx Overview

Dec 07, 2014

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JOSHUA DENILA

 
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Page 1: Hyper Com Biz Pbx Overview

Integrated Communication SolutionIntegrated Communication Solution-Corporate Desktop & Mobile Email Solution

-Multi-location Free Intercom with Call Follow Me-Website to Phone Free Calls, Skype to PBX calls

-Instant Messenger Service on Corporate LAN- Multi-Site Video Conferencing & Digital Fax Solution

| Increase Communication Efficiency | Save on Multi-branch office Calls | | Strengthen Internal Management | Improve Corporate Image |

| Increase Communication Efficiency | Save on Multi-branch office Calls | | Strengthen Internal Management | Improve Corporate Image |

Proposal to DESOPADEC For Deployment of a Multi-Office Integrated Communication Solution with Mobile Email &

Automatic Call Recording IP PABX

Proposal to DESOPADEC For Deployment of a Multi-Office Integrated Communication Solution with Mobile Email &

Automatic Call Recording IP PABX

Page 2: Hyper Com Biz Pbx Overview

BizPBX overview

1. BizPBX is the 3rd Generation PBX System1. BizPBX is the 3rd Generation PBX System

PBX

Legacy PABX, realized

voice function only

1st Generation 2nd Generation 3rd Generation

IP PBX UC PBX

Digitized PBX, still realized

voice function only but created

conditions to make voice

manageable

Unified communication , achieved

integration of multiple mainstream

service like SIP, PSTN and Skype, in

which voice has become an integral

part.

Telephone

Auto Attendant

Call conference

Auto Attendant

Call Conference

Instant Messenger

E-mail System

*SMS

FaxCustomer File

Telephone Telephone

Page 3: Hyper Com Biz Pbx Overview

Simplified

All in one

Fire Wall & Edge Server

Exchange Server

Unified Messaging Server

E-mail Server

Client Access Server

Applicable to large enterprise

Applicable to SMBs

Easy-to-usePBX

BizPBX overview

2. BizPBX is a simplified & all-in-one UC System2. BizPBX is a simplified & all-in-one UC System

Page 4: Hyper Com Biz Pbx Overview

3. BizPBX is an integrated communication system3. BizPBX is an integrated communication systemIntegration - Reducing the total cost of ownership (OTC)Integration - Reducing the total cost of ownership (OTC)

BizPBX overview

Phone SystemConference Server Record Server

Internal Email Server

Internal IM Server

Fax Server

*SMS( Short Message

Server)

*File Server

Page 5: Hyper Com Biz Pbx Overview

BizPBX overview

Page 6: Hyper Com Biz Pbx Overview

BizPBX – Unified Communication PBX

BizPBX Overview

BizPBX Goals

Page 7: Hyper Com Biz Pbx Overview

BizPBX Goals

Increase communication efficiency

Save on call costs

Improve corporate image & degree of satisfaction

Strengthen internal management

Functions with * mark will be realized on next version

Page 8: Hyper Com Biz Pbx Overview

1. User/Extension status visible1. User/Extension status visible

User is offlineUser is offline

User is onlineUser is online

User is busy User is busy

User transferred incoming call User transferred incoming call

Extension is unregistered or unusable Extension is unregistered or unusable

Extension is idle Extension is idle

Extension is ringing Extension is ringing

Extension is busy Extension is busy

Call on hold by extension Call on hold by extension

Increase Communication EfficiencyIncrease Communication Efficiency

Page 9: Hyper Com Biz Pbx Overview

2. Internal Directory at a glance & Click-to-call2. Internal Directory at a glance & Click-to-call

Increase Communication EfficiencyIncrease Communication Efficiency

Click to call phone

number

Click to call Skype ID

Page 10: Hyper Com Biz Pbx Overview

3. Customer directory at a glance, ready for search, click-to-call3. Customer directory at a glance, ready for search, click-to-call

Increase Communication EfficiencyIncrease Communication Efficiency

Easy to search

Page 11: Hyper Com Biz Pbx Overview

4. Initiate a conference call at any time, easy-to-use 4. Initiate a conference call at any time, easy-to-use

Conference

Increase Communication EfficiencyIncrease Communication Efficiency

Page 12: Hyper Com Biz Pbx Overview

5. Internal IM — transmission in LAN & real-time arrival ( no Internet required)5. Internal IM — transmission in LAN & real-time arrival ( no Internet required)

Some times you need to send text during a call communication. Some times you need to send text during a call communication.

Do you have the number and address

for Mr. Zhang? Please tell me, or

send by IM.

OK, sent out

Increase Communication EfficiencyIncrease Communication Efficiency

Page 13: Hyper Com Biz Pbx Overview

6. Internal Email — transmission in LAN & real time arrival6. Internal Email — transmission in LAN & real time arrival

Increase Communication EfficiencyIncrease Communication Efficiency

Page 14: Hyper Com Biz Pbx Overview

7. Work at home — same as work in company office7. Work at home — same as work in company office

Remote OfficeRemote Office Company InternalCompany Internal

Increase Communication EfficiencyIncrease Communication Efficiency

Page 15: Hyper Com Biz Pbx Overview

*8. Remote assistance for computer operation*8. Remote assistance for computer operation

OK!Here my Word has some

difficulties. Please help me through BizPBX remote

assistance

User BUser B

Desktop of user ADesktop of user A

User AUser A

Increase Communication EfficiencyIncrease Communication Efficiency

Page 16: Hyper Com Biz Pbx Overview

9. Caller file bomb display, be prepared before answering a call9. Caller file bomb display, be prepared before answering a call

Increase Communication EfficiencyIncrease Communication Efficiency

Page 17: Hyper Com Biz Pbx Overview

10. Call history available for search and push to call back 10. Call history available for search and push to call back

Incoming callIncoming call

Outgoing callOutgoing call

Missed call

Missed call

Pickup callPickup call

Increase Communication EfficiencyIncrease Communication Efficiency

Click to call back

Page 18: Hyper Com Biz Pbx Overview

11. Call forward – no more missed calls11. Call forward – no more missed calls

Description: It allows an incoming call to be redirected to a number where the desired called party is situated, for example to the Skype Wi-Fi mobile, telephone number, receptionist and mobile telephone.

Description: It allows an incoming call to be redirected to a number where the desired called party is situated, for example to the Skype Wi-Fi mobile, telephone number, receptionist and mobile telephone.

Extension mobileExtension mobile

Increase Communication EfficiencyIncrease Communication Efficiency

Page 19: Hyper Com Biz Pbx Overview

12. Voicemail & Review are visible12. Voicemail & Review are visible

The extension you dialed is unavailable. Please leave a message after the beep.

The extension you dialed is unavailable. Please leave a message after the beep.

Auto AttendantAuto Attendant

Increase Communication EfficiencyIncrease Communication Efficiency

Page 20: Hyper Com Biz Pbx Overview

13. Retroactive recording to hold back important calls13. Retroactive recording to hold back important calls

I noted down!

My mobile number is 1596028xxxx and address is Lotus building Jiahe Road.

Would you care to write down?

UserUser

A clientA client

Increase Communication EfficiencyIncrease Communication Efficiency

Click here, user can retroactive record

forward one minute conversation

Page 21: Hyper Com Biz Pbx Overview

*14. Quick-edit and send short messages from BizPBX Client*14. Quick-edit and send short messages from BizPBX Client

Increase Communication EfficiencyIncrease Communication Efficiency

Page 22: Hyper Com Biz Pbx Overview

BizPBX Goals

Increase communication efficiency

Save on call costs

Improve corporate image & degree of satisfaction

Strengthen internal management

Functions with * mark will be realized on next version

Page 23: Hyper Com Biz Pbx Overview

1. Call via VoIP/Skype 1. Call via VoIP/Skype

Save on Call Costs

Page 24: Hyper Com Biz Pbx Overview

Save on Call Costs

Cost-benefits Analysis :Cost-benefits Analysis :

Type Rate of TotalSpare Rate of

Each Part Real Expense Local calls rate of all branch offices in this corporation

30% 80% 6% Direct calls rate between all

branch offices in this corporation 35% 100% 0%

Long-distance calls rate from an office to the city of another office

15% 80% 3% Long-distance call rates of all

branch offices 20% 80% 4%

TotalSaved up 13% of

original call cost

For example, an corporation always spend about USD10000 per month, If install HyperCom BizPBX system, the cost rate will be 10000 x 13% =$1300, HyperCom BizPBX can help the corporation to save up about $8700 dollars a month.

For example, an corporation always spend about USD10000 per month, If install HyperCom BizPBX system, the cost rate will be 10000 x 13% =$1300, HyperCom BizPBX can help the corporation to save up about $8700 dollars a month.

Page 25: Hyper Com Biz Pbx Overview

2. Calls among branches can be free2. Calls among branches can be free

Save on Call Costs

Page 26: Hyper Com Biz Pbx Overview

3. Travel staff can access into BizPBX remotely to make free calls3. Travel staff can access into BizPBX remotely to make free calls

travel stafftravel staff companycompany

Save on Call Costs

Page 27: Hyper Com Biz Pbx Overview

BizPBX Goals

Increase communication efficiency

Save on call costs

Improve corporate image & degree of satisfaction

Strengthen internal management

Functions with * mark will be realized on next version

Page 28: Hyper Com Biz Pbx Overview

1. Increasing call-in mode that provide free web call-me as an option1. Increasing call-in mode that provide free web call-me as an option

Improve Corporate Image & Degree of Satisfaction

Page 29: Hyper Com Biz Pbx Overview

2. Powerful IVR customizable function to foster a good company image2. Powerful IVR customizable function to foster a good company image

Welcome to xxx

company……

Welcome to xxx

company……

IVR1IVR1 IVR2IVR2

Welcome……

Welcome……

IVR3IVR3 IVR4IVR4 IVR5IVR5

Improve Corporate Image & Degree of Satisfaction

Page 30: Hyper Com Biz Pbx Overview

3. Ring group allows calls to be answered as soon as possible3. Ring group allows calls to be answered as soon as possible

When someone calls in, all extensions in this group will be ringing and calls can be handled instantly.When someone calls in, all extensions in this group will be ringing and calls can be handled instantly.

Improve Corporate Image & Degree of Satisfaction

Page 31: Hyper Com Biz Pbx Overview

4. Send and receive fax in real-time to show the high efficiency4. Send and receive fax in real-time to show the high efficiency

I’m going to give you a fax tone! I have a fax for you,

please tell me your fax number.

UserUser

CustomerCustomer

Improve Corporate Image & Degree of Satisfaction

User can receive the fax directly after pressed this ‘receive’ button.

Page 32: Hyper Com Biz Pbx Overview

BizPBX Goals

Functions with * mark will be realized on next version

Increase communication efficiency

Save on call costs

Improve corporate image & degree of satisfaction

Strengthen internal management

Page 33: Hyper Com Biz Pbx Overview

Strengthen Internal Management

1. Auto Recording for all phone calls or designated ext.’s calls1. Auto Recording for all phone calls or designated ext.’s calls

Page 34: Hyper Com Biz Pbx Overview

2. Call record keep for future reference2. Call record keep for future reference

Strengthen Internal Management

Page 35: Hyper Com Biz Pbx Overview

3. Retain fax files3. Retain fax files

Strengthen Internal Management

Page 36: Hyper Com Biz Pbx Overview

*4. Network disk management for data security and backup*4. Network disk management for data security and backup

Strengthen Internal Management

Page 37: Hyper Com Biz Pbx Overview

*5. computer desktop monitoring*5. computer desktop monitoring

surveillantsurveillantmarked manmarked man

Desktop of marked manDesktop of marked man

Strengthen Internal Management

Page 38: Hyper Com Biz Pbx Overview

ThanksFor more information please visit our website: wwwhypercomnetwork.com