Hi, I’m Elias. I work at InSites Consulting. I live in and love Gent, and love creative advertising. Find me on twitter via @eliasveris @eliasveris
Hi, I’m Elias.
I work at InSites Consulting.
I live in and love Gent, and love creative advertising.
Find me on twitter via @eliasveris
@eliasveris
Fact: Advertising Sucks
@eliasveris
Based on 1.300 TV spots that were tested by InSites Consulting in 2010.
Fact: Some advertising is great. That’s a
minority.
@eliasveris
Fact: People do like watching a
good (tv) commercial. A good one.
@eliasveris
Let’s look at these people…
@eliasveris
empowered post-modern nomads
emotional Smarter than ever
Consumers …
Bringing consumers in the boardroom/Ad agency Breeding success by changing the hearts, minds, and actions of your people.
PEERS ADVOCATES
COLLEAGUES JUDGES
Before During After @eliasveris
Consumers as PEERS
Getting close to consumers
Immersing in their daily lives
Getting inspired.
Before
@eliasveris
Observational methods: Ethnography
Getting to know body-Knowing limits in physical functioning
“Bezig met een stevige boswandeling samen met mijn vriendin. Loop dan stevig door tot toelaatbare pijngrens. voor de laatste
klachten rrende ik tussendoor kleine stukjes en probeer dan steeds iets verder
te gaan dan de vorige keer.”
Prevention-Exercise
“Na het herstellen heb ik een crosstrainer gekocht waarop ik bijna dagelijks op oefen om
een betere conditie te krijgen en wat af te vallen. Ik zit op 20 minuten met 80 toeren per
minuut. Samen met drie keer per dag wandelen met de hond levert dat toch al aardig
wat beweging op. Ik ben geen sportfanaat, maar dat wat ik nu doe kan ik wel opbrengen..”
@eliasveris
Part 1
Research Communities
Dunkin’ donuts makes me
happy, And not because of
the doughnuts (which in fact, I do not enjoy). What makes me happy about this brand is the coffee! Although the coffee isn't the best in the world by any stretch of the imagination, there's nothing quite as comforting as seeing that bright sign while traveling down the road in the morning. It's good for a pick me up at any time of day.
Provides focus. Shows competitive playing field.
Provides talking points and imagery
@eliasveris
Bringing consumers in the boardroom/Ad agency Breeding success by changing the hearts, minds, and actions of your people.
PEERS ADVOCATES
COLLEAGUES JUDGES
Consumers as COLLEAGUES
Supporting decision-making
Reviewing your concepts & ideas
Inspiring you to go the extra mile
Before
Ongoing Famous community.
Provides 24/7 feedback on
anything.
Bringing consumers in the boardroom/Ad agency Breeding success by changing the hearts, minds, and actions of your people.
PEERS ADVOCATES
COLLEAGUES JUDGES
Consumers as ADVOCATES
People identify with brands
People talk about brands and ads
Ads can activate the conversation
During
www.futurelab.com
Some new style agencies focus entirely on WOM
Some campaigns too…
@eliasveris
9 13 17 35195
1078
3287
1842
94
week 1 -2011 - 1 to 7 jan
week 2 - 2011 - 8 to 14 jan
week 3 - 2011 - 15 to 21 jan
week 4 - 2011 - 22 to 28 jan
week 5 - 2011 - 29 jan to 4
feb
week 6 - 2011 - 5 to 11 feb
week 7 - 2011 - 12 to 18 feb
week 8 - 2011 - 19 to 25 feb
week 9 - 2011 - 26 to 28 feb
Execution of the campaign Evolution over time
Q: To what extent do we observe peaks in the buzz on the execution of the campaign?
We observe a peak in the buzz during week 7 (12-18 februari). During this period we see that people discover the features of the campaign website. They also want to better know the actors. Especially valentines day leads to an additional boost in posts. During week 8 we observe a decrease of the buzz volume.
Data
collection still
ongoing for
week 9
7186 conversations
BUZZ VOLUME
Helps adjusting
14%
86%
Message present Message not present
Helps adjusting
Bringing consumers in the boardroom/Ad agency Breeding success by changing the hearts, minds, and actions of your people.
PEERS ADVOCATES
COLLEAGUES JUDGES
Consumers as JUDGES
Providing you with valuable feedback
Helping you learn. Helping you getting better
Benchmarking you with competitors
After
X 1,4
A good TV ad combines likeability and brand activation.
And purchase intention!
Helps Justifying
3 core elements to measure
Helps improving
#1 Consumers are pretty
damn smart.
@eliasveris
#2 They can be involved at any time in
your process.
@eliasveris
#3 Involvement
aims for improvement.
Always.
@eliasveris
Thanks!
Find me on twitter via @eliasveris Or via [email protected] Or via +32 486 34 80 35